Bluebell Nursing Home

My grandmother was at Bluebell for just over a month. She received wonderful care and enjoyed the food and activities on offer. All the staff I came into contact with when visiting were lovely and showed care and warmth to my nan.

My husband spent his last 6 months at this wonderful home. There are no adequate words to express my thanks to them. Their love, devotion, respect and understanding is quite outstanding. He had a rare dementia that robbed him of almost everything, including his ability to speak but they understood him and made him smile. I was with him as he died and I can honestly say he could not have been more peaceful. You will ever be in my heart and prayers Bluebell. Thank you always.

Very caring, helpful staff. Very very happy that my brother was accepted here all the family are very relieved that he's here.

The staff of the nursing home are really kind and caring, I could not wish for more from them all. All the care staff to my mind went to extreme lengths to care for my auntie, sitting with her holding her hand to reassure her and calm her. I would go to see her and most times there was always someone sitting and talking to her, including the cleaning staff who would bring in cakes. I could go on the most excellent place to be.

Mum has been at Bluebell now since May 2016. When she arrived, she was quite poorly, but with the expert care provided she picked up and her quality of life improved immeasurably. Staffing levels are good and many staff have worked there for years. Mum has enjoyed the wonderful, varied, social aspects of life Bluebell provide and even though she is bed-bound most of the time now, any entertainment tailored to her interests she might enjoy, comes to her. All staff are friendly and professional and all know the residents personally in their care really well and keep you well informed. The food is also very appetising and the home is clean and welcoming, regardless of whenever you turn up to visit. It really does feel like one big happy family, one in which you are encouraged to be a part of. All these factors are very reassuring, particularly during the pandemic, when unable to visit. It's lovely to know Mum’s in such good hands and in the best possible place, as a resident at Bluebell.

My beloved 95-year-old aunt had been admitted to hospital with a broken ankle, sadly her health declined and she was moved to Bluebell. I was apprehensive as she had always been independently living at home, now things had to change. The staff were wonderfully led by the manager, I came to have every confidence in them to nurse and take care of her. The staff were supportive of me to which I have been very grateful in these challenging times. Yes, it is a warm friendly loving friendly home, and I would recommend it.

I was delighted when my mother was accepted into the Bluebell Nursing Home as the home had been recommended to me by friends. My mother's needs are complex and the home really makes an effort to accommodate them. The nursing and care staff are professional, kind, and generous with their time, and the management is proactive as well as being open to suggestions. The home makes a particular effort during high days and holidays putting on special events and treats at mealtimes, which make a big difference to the well-being of the residents, particularly during the lockdowns in the past year. My anxiety about my mother's day-to-day wellbeing have been taken care of - I no longer have to worry, for example, about my mother not taking her medication or about her falling or needing support in the night etc. Highly recommended.

Mum was a resident at the Bluebell Nursing home for just over two years, and during this time she received nothing but excellent care from the nursing and care staff. Their professional approach during the lockdown was second to none and their communication over this period made us confident that she was in good hands, and we couldn't thank them enough.

I cannot rate Bluebell highly enough. The care given to my late Father was exceptional. Every member of staff gave 100% to make sure Dad's needs were met. The understanding, care, support and dignity shown to Dad in his last days was amazing. Also the support to all us family was way beyond anything you could expect. We were provided with food and drinks constantly and supported throughout Dad's final days. We will be eternally grateful to them all. All the staff should be congratulated on the exceptional job they do.

Bluebell has a lovely homely environment.

They say that 'laughter' is one of the great medicines - there is plenty of that in the Bluebell.

I first visited Bluebell Nursing Home 5 yrs ago when a loved one was here until she passed away and now am regularly visiting her sister. I visit different times of the day 2-3 times per week and can't fault the care the residents get or the cleanliness and home cooked meals are excellent. I would recommend this home (and have already) to anyone needing a home for their loved one. I pray I won't need to go into care but my family know it must be Bluebell Nursing Home if needed.

Thank heavens for first impressions! We visited and assessed 6 nursing homes in a short space of time. Bluebell Nursing Home was our first visit and we were immediately impressed by everything we saw and were told. The home is bright and spotlessly clean. Selecting Bluebell for dad’s care was an easy decision, and proved to be the best decision we could have made. Bluebell Management responded to our emails immediately, were always available to respond to our telephone calls, and enabled a FaceTime link so that whilst Dad had lost the ability to communicate, we could see him and know all was well. A fabulous rapport was established between Bluebell Management and ourselves bridging the gap of thousands of miles from our home in Canada. From a nursing perspective, Dad was in superb hands. Both Nursing, Care and Domestic Staff provided a very high level of care in difficult circumstances, whilst always giving Dad the respect his age deserved. Bluebell are simply the best!

My Aunt moved into Bluebell Care Home two months ago. I have nothing but the highest praise for the wonderful staff; they're kind, caring and thoughtful, always on hand and willing to go out of their way to offer help when needed. The home is clean and the food excellent. It is with the greatest reluctance that my Aunt has to move on. I know that both she and I will miss everyone at the home without whose support over the past two months life would have been even more difficult. Thank you, everyone. I would not hesitate to recommend Bluebell Care Home.

I would recommend this home.

Mum has been a resident at this home since last March and has settled in very well. We have no concerns or complaints and neither has Mum. We can relax knowing that she is in safe hands and is happy.

Mum moved into Bluebell after a long hospital admission and made to feel so very welcome. All the staff are kind, helpful and go above and beyond what is expected of them. Mum has settled so well and enjoys Bluebell greatly. She says how wonderful the food is and how well she is looked after.

The family are so glad to have found the home.

Hugely overpriced, care needs are mostly met but seem short staffed for complete care. Residents should take part in more activities rather than left in bed.

Dad was made to feel at home from the first moment he arrived until his last day. Nothing was an issue. I can say it was like home from home. We didn't have to worry as a family, as we knew when we had to go home he was in safe hands, being given 100% professional, helpful care 24/7. It was great to see Dad smile even though he was in pain, he was happy as he could be. I love that Bluebells organised lots of events for residents and families. I cannot recommend Bluebells enough. When I was looking around at the beginning it was so hard to choose a home for a loved one, but I'm so glad that Bluebells helped and agreed to look after our dad, husband, grandfather.