
It is well-managed and well-run and a shining example of how nursing care should be administered.Paul A(Partner of Resident/Service User)

There is a good and kind culture throughout the homePaul A(Partner of Resident/Service User)


It is well-managed and well-run and a shining example of how nursing care should be administered.Paul A(Partner of Resident/Service User)

There is a good and kind culture throughout the homePaul A(Partner of Resident/Service User)


This Nursing home first opened its doors over 25 years ago and has been offering nursing care to the elderly residents of Hitchin ever since. The staff team are part of a skilled team made up of the Operations Director, two clinical leads, registered nurses and health care assistants, supported by housekeepers, general assistants, cook, administrator and activity coordinator. This home also specialises in dementia care.
Both the CQC inspection (February...
Care Provided by Benslow Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 35 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Benslow Nursing Home for full pricing details and T&Cs.
Contact Benslow Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Benslow Management Company Ltd
- Private Owned
Person in charge
- Gladys Quinn(Manager)
Local Authority / Social Services
Admission Information
- Ages 45+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2025
- Number of floors: 3
Room Information
- Single Rooms (29)
- Couples/Companion Rooms (3)
Visiting
- Visitors are encouraged to visit friends and loved ones and join in with the activities and events of the home. Please do discuss with the home if you wish to visit later in the evening and at night. Family lunches are organised, please ask if you would like this.
Parking
- A large private car park is available for staff and visitors.
Benslow Nursing Home Reviews (28)
Benslow Nursing Home has a Review Score of 9.1 (9.104) out of 10, based on 6 reviews in the last 2 years.
Over all time Benslow Nursing Home has 28 reviews.
My husband was in the nursing home for a relatively short time (four months) but during that time he was very well looked after. He was kept clean and well-fed. The staff, from the management down, all treated him with great respect. Nothing was too much bother. He was happy there, which gave me peace of mind, so thank you.
It was a pleasure and a privilege to walk the journey with you and your family.
My friend was placed in the home as considered end of life in December 2019. My experience of the home was always exceptional in every area from the nursing, caring, managers always totally focussed on the resident. The atmosphere was warm and friendly and nothing was too much trouble for anyone. The accommodation was clean and comfortable. The mattress was changed as preferred. Always the highest standard of hygiene. Food and drink was excellent, tried to find suitable food for client. Manager so outstanding and helpful. Couldn't fault Benslow.
Thank you for your kind words, from all the team at Benslow
I would recommend Benslow to anyone I am happy and well looked after here.
The manager is very hands-on and helped us every step of the way even coming in late evening to see me just to check all was ok. The whole staff team work wonderfully together and are very much a team. The newly decorated lounge is absolutely stunning and the garden has just had an overhaul and looks wonderful. Mum's room was also newly decorated and very spacious and the manager said we can do absolutely anything we wanted to it so long as they could get the needed equipment in.
I cannot recommend this home or staff team enough as they simply are amazing.
Benslow Nursing Home is run and managed extremely well. The staff are well trained and caring. Rooms are spacious and well kept. The overall environment is normally quiet and relaxed.
We have found Benslow Nursing Home to be very friendly, providing good care for the residents.
Qualified nursing staff provide onsite medical care 24/7, backed up by a dedicated local GP who visits regularly.
Individual dietary requirements are fully catered for including assistance with feeding.
The manager and all the staff are very cheerful and always caring. An energetic Well-being Co-ordinator who ‘thinks outside the box’ arranging visits by local organisations to give talks, music and social gatherings, and garden parties etc.Relatives are invited to many of the social events and regular meetings with the Manager for updates and to raise any issues and suggestions.
The finance manager has provided support to relatives when cash flow has been problematic and arranged payments of nursing care entitlements.
Residents care is recorded using latest technology, which helps with deputyship reporting requirements.
We have found the family meetings a good way to communicate with both staff and families. The newsletter is very good too! Family social events well organised and fun. Kitchen area in the day room needs improvement and more spare supplies.
A lovely team headed by an excellent manager. Lovely staff who are all hard working and caring. Everyone is approachable and helpful at all times. A homely environment.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 June 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 07 July 2026Nursing general and nursing dementia room available
News (0) & Events (0)
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There are no upcoming events for Benslow Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Benslow Nursing Home.
Accreditations
There are no accreditations posted yet for Benslow Nursing Home.
Meet the Team (1)

Gladys is highly experienced as a Home Manager, Regional and Quality Manager and brings knowledge and understanding to the role, along with the importance of strong relationships.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Benslow Nursing Home to verify any information. View our terms and conditions. Benslow Nursing Home has an Enhanced Service -more info.