
It is well-managed and well-run and a shining example of how nursing care should be administered.Paul A(Partner of Resident/Service User)

There is a good and kind culture throughout the homePaul A(Partner of Resident/Service User)


It is well-managed and well-run and a shining example of how nursing care should be administered.Paul A(Partner of Resident/Service User)

There is a good and kind culture throughout the homePaul A(Partner of Resident/Service User)


This Nursing home first opened its doors over 25 years ago and has been offering nursing care to the elderly residents of Hitchin ever since. The staff team are part of a skilled team made up of the Operations Director, two clinical leads, registered nurses and health care assistants, supported by housekeepers, general assistants, cook, administrator and activity coordinator. This home also specialises in dementia care.
Both the CQC inspection (February...
This Nursing home first opened its doors over 25 years ago and has been offering nursing care to the elderly residents of Hitchin ever since. The staff team are part of a skilled team made up of the Operations Director, two clinical leads, registered nurses and health care assistants, supported by housekeepers, general assistants, cook, administrator and activity coordinator. This home also specialises in dementia care.
Both the CQC inspection (February 2022) and Hertfordshire provider inspection in March 2025 showed a 'GOOD' rating for this home.
The house itself dates back to the Victorian era when it housed Cambridge University's Girton college. The ground floor rooms are suitably grand in scale with large windows in the drawing room and day room overlooking the peaceful gardens. The first floor provides accommodation offering wonderful views across the town and onto the countryside beyond. The lower ground floor offers further lounges and bedrooms, some with direct access to the garden. This location is also conveniently situated in Hitchin, just 9 miles from Welwyn garden city.
The well-being and engagement co-ordinator ensures a varied programme of activities are on offer to residents. Special events and trips are organised throughout the year, such as Around the World food day, charity cake sales and the very popular postcard appeal. They encourage families and friends to input into life history books for the residents to help keep their memories alive. The home also utilises a 'Buddi' interactive projection stimulus and engagement system providing a variety of therapies such as reminiscence, physio, music and cognitive therapy.
Care Provided by Benslow Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 35 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Benslow Nursing Home to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Benslow Nursing Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Good to Know
Group / Owner
- Benslow Management Company Ltd
- Private Owned
Person in charge
- Gladys Quinn (Manager)
Local Authority / Social Services
Admission Information
- Ages 45+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2025
- Number of floors: 3
Room Information
- Single Rooms (29)
- Couples/Companion Rooms (3)
Visiting
- Visitors are encouraged to visit friends and loved ones and join in with the activities and events of the home. Please do discuss with the home if you wish to visit later in the evening and at night. Family lunches are organised, please ask if you would like this.
Parking
- A large private car park is available for staff and visitors.
Benslow Nursing Home Reviews (28)
Benslow Nursing Home has a Review Score of 8.9 (8.862) out of 10, based on 5 reviews in the last 2 years.
Over all time Benslow Nursing Home has 28 reviews.
My husband was in the nursing home for a relatively short time (four months) but during that time he was very well looked after. He was kept clean and well-fed. The staff, from the management down, all treated him with great respect. Nothing was too much bother. He was happy there, which gave me...
My husband was in the nursing home for a relatively short time (four months) but during that time he was very well looked after. He was kept clean and well-fed. The staff, from the management down, all treated him with great respect. Nothing was too much bother. He was happy there, which gave me peace of mind, so thank you.
It was a pleasure and a privilege to walk the journey with you and your family.
My friend was placed in the home as considered end of life in December 2019. My experience of the home was always exceptional in every area from the nursing, caring, managers always totally focussed on the resident. The atmosphere was warm and friendly and nothing was too much trouble for anyone....
My friend was placed in the home as considered end of life in December 2019. My experience of the home was always exceptional in every area from the nursing, caring, managers always totally focussed on the resident. The atmosphere was warm and friendly and nothing was too much trouble for anyone. The accommodation was clean and comfortable. The mattress was changed as preferred. Always the highest standard of hygiene. Food and drink was excellent, tried to find suitable food for client. Manager so outstanding and helpful. Couldn't fault Benslow.
Thank you for your kind words, from all the team at Benslow
I have been living at Benslow for a few years now and I do not have a bad thing to say about it. My room is a great size and is always clean. I spend most days in one of the lounges which always has something going on or something to do. all the staff are great and happy to help me or even check I...
I would recommend Benslow to anyone I am happy and well looked after here.
I have no idea on where to start with this little diamond of a care home, my sister and I found it through Google and how grateful I am we did. The care my mum received was outstanding and the staff couldn't have done any more for my mum, the care team are so attentive. The activities team created...
The manager is very hands-on and helped us every step of the way even coming in late evening to see me just to check all was ok. The whole staff team work wonderfully together and are very much a team. The newly decorated lounge is absolutely stunning and the garden has just had an overhaul and looks wonderful. Mum's room was also newly decorated and very spacious and the manager said we can do absolutely anything we wanted to it so long as they could get the needed equipment in.
I cannot recommend this home or staff team enough as they simply are amazing.
Benslow Nursing Home is run and managed extremely well. The staff are well trained and caring. Rooms are spacious and well kept. The overall environment is normally quiet and relaxed.
Benslow Nursing Home is run and managed extremely well. The staff are well trained and caring. Rooms are spacious and well kept. The overall environment is normally quiet and relaxed.
We have found Benslow Nursing Home to be very friendly, providing good care for the residents.
Qualified nursing staff provide onsite medical care 24/7, backed up by a dedicated local GP who visits regularly.
Individual dietary requirements are fully catered for including assistance with...
We have found Benslow Nursing Home to be very friendly, providing good care for the residents.
Qualified nursing staff provide onsite medical care 24/7, backed up by a dedicated local GP who visits regularly.
Individual dietary requirements are fully catered for including assistance with feeding.
The manager and all the staff are very cheerful and always caring. An energetic Well-being Co-ordinator who ‘thinks outside the box’ arranging visits by local organisations to give talks, music and social gatherings, and garden parties etc.Relatives are invited to many of the social events and regular meetings with the Manager for updates and to raise any issues and suggestions.
The finance manager has provided support to relatives when cash flow has been problematic and arranged payments of nursing care entitlements.
Residents care is recorded using latest technology, which helps with deputyship reporting requirements.
Benslow Nursing Home has been our mother's home now for over three years. It was an emergency admittance, and it has been an emotional roller coaster due to the nature of her illness Alzheimers. The manager has been supportive throughout. The carers and all the staff have been kind, considerate...
We have found the family meetings a good way to communicate with both staff and families. The newsletter is very good too! Family social events well organised and fun. Kitchen area in the day room needs improvement and more spare supplies.
A lovely team headed by an excellent manager. Lovely staff who are all hard working and caring. Everyone is approachable and helpful at all times. A homely environment.
A lovely team headed by an excellent manager. Lovely staff who are all hard working and caring. Everyone is approachable and helpful at all times. A homely environment.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 June 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 21 October 2026Nursing general and nursing dementia room available
News (0) & Events (0)
There are no news items for Benslow Nursing Home.
There are no upcoming events for Benslow Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Benslow Nursing Home.
Accreditations
There are no accreditations posted yet for Benslow Nursing Home.
Meet the Team (1)

Gladys is highly experienced as a Home Manager, Regional and Quality Manager and brings knowledge and understanding to the role, along with the importance of strong relationships.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Benslow Nursing Home to verify any information. View our terms and conditions. Benslow Nursing Home has an Enhanced Service -what an Enhanced Service includes.