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Benslow Nursing Home

Benslow Rise, Hitchin, Hertfordshire SG4 9QY
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It is well-managed and well-run and a shining example of how nursing care should be administered.Paul A(Partner of Resident/Service User)
Benslow Nursing Home, Hitchin
There is a good and kind culture throughout the homePaul A(Partner of Resident/Service User)
Benslow Nursing Home, Hitchin
Benslow Nursing Home, Hitchin

This Nursing home first opened its doors over 25 years ago and has been offering nursing care to the elderly residents of Hitchin ever since. The staff team are part of a skilled team made up of the Operations Director, two clinical leads, registered nurses and health care assistants, supported by housekeepers, general assistants, cook, administrator and activity coordinator. This home also specialises in dementia care.

Both the CQC inspection (February...  

Care Provided by Benslow Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,300 - £1,400£1,300 - £1,400
Residential Dementia Care£1,300 - £1,400£1,200 - £1,300
Nursing Care£1,595 - £1,895£1,595 - £1,895
Nursing Dementia Care£1,595 - £1,895£1,595 - £1,895

Contact Benslow Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Gladys Quinn(Manager)

Local Authority / Social Services

Admission Information

  • Ages 45+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (3)

Visiting

  • Visitors are encouraged to visit friends and loved ones and join in with the activities and events of the home. Please do discuss with the home if you wish to visit later in the evening and at night. Family lunches are organised, please ask if you would like this.

Parking

  • A large private car park is available for staff and visitors.

Benslow Nursing Home Reviews (28)

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9.1

Benslow Nursing Home has a Review Score of 9.1 (9.104) out of 10, based on 6 reviews in the last 2 years. Over all time Benslow Nursing Home has 28 reviews.

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Showing 28 reviews matching selected criteria
Review from Mima H (Wife of Resident) published on 13 October 2020 Submitted via Postal Card
Overall Experience

My husband was in the nursing home for a relatively short time (four months) but during that time he was very well looked after. He was kept clean and well-fed. The staff, from the management down, all treated him with great respect. Nothing was too much bother. He was happy there, which gave me peace of mind, so thank you.

Reply from Sandra Tyers, Home Manager at Benslow Nursing Home

It was a pleasure and a privilege to walk the journey with you and your family.

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Review from Heather W (Friend of Resident) published on 29 May 2020 Submitted via Postal Card
Overall Experience

My friend was placed in the home as considered end of life in December 2019. My experience of the home was always exceptional in every area from the nursing, caring, managers always totally focussed on the resident. The atmosphere was warm and friendly and nothing was too much trouble for anyone. The accommodation was clean and comfortable. The mattress was changed as preferred. Always the highest standard of hygiene. Food and drink was excellent, tried to find suitable food for client. Manager so outstanding and helpful. Couldn't fault Benslow.

Reply from Sandra Tyers, Registered Manager at Benslow Nursing Home

Thank you for your kind words, from all the team at Benslow

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Review from Will M (Resident / Service User) published on 16 March 2020 Submitted via Website
Overall Experience
I have been living at Benslow for a few years now and I do not have a bad thing to say about it. My room is a great size and is always clean. I spend most days in one of the lounges which always has something going on or something to do. all the staff are great and happy to help me or even check I am ok and are always about to help me if I need it. The manager minds me well and comes to see me every day to say hello. the cook makes me anything I ask for and often does me something different. Activities are done all the time here and she is always smiling.

I would recommend Benslow to anyone I am happy and well looked after here.

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Review from Alan O (Son of Resident) published on 25 October 2019 Submitted via Website
Overall Experience
I have no idea on where to start with this little diamond of a care home, my sister and I found it through Google and how grateful I am we did. The care my mum received was outstanding and the staff couldn't have done any more for my mum, the care team are so attentive. The activities team created an activities rota that was everything my mum loved about her life and she engaged with them so well it was beautiful to witness.
The manager is very hands-on and helped us every step of the way even coming in late evening to see me just to check all was ok. The whole staff team work wonderfully together and are very much a team. The newly decorated lounge is absolutely stunning and the garden has just had an overhaul and looks wonderful. Mum's room was also newly decorated and very spacious and the manager said we can do absolutely anything we wanted to it so long as they could get the needed equipment in.

I cannot recommend this home or staff team enough as they simply are amazing.

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Review from Stuart W (Resident / Service User) published on 17 September 2019 Submitted via Website
Overall Experience

Benslow Nursing Home is run and managed extremely well. The staff are well trained and caring. Rooms are spacious and well kept. The overall environment is normally quiet and relaxed.

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Review from Pamela B (Sister of Resident) published on 27 December 2018 Submitted via Website
Overall Experience

We have found Benslow Nursing Home to be very friendly, providing good care for the residents.

Qualified nursing staff provide onsite medical care 24/7, backed up by a dedicated local GP who visits regularly.

Individual dietary requirements are fully catered for including assistance with feeding.

The manager and all the staff are very cheerful and always caring. An energetic Well-being Co-ordinator who ‘thinks outside the box’ arranging visits by local organisations to give talks, music and social gatherings, and garden parties etc.

Relatives are invited to many of the social events and regular meetings with the Manager for updates and to raise any issues and suggestions.

The finance manager has provided support to relatives when cash flow has been problematic and arranged payments of nursing care entitlements.

Residents care is recorded using latest technology, which helps with deputyship reporting requirements.

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Review from Julie B (Daughter of Resident) published on 28 November 2018 Submitted via Postal Card
Overall Experience
Benslow Nursing Home has been our mother's home now for over three years. It was an emergency admittance, and it has been an emotional roller coaster due to the nature of her illness Alzheimers. The manager has been supportive throughout. The carers and all the staff have been kind, considerate and open to any relevant discussions to resolve issues when necessary.

We have found the family meetings a good way to communicate with both staff and families. The newsletter is very good too! Family social events well organised and fun. Kitchen area in the day room needs improvement and more spare supplies.

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Review from Y P (Daughter of Resident) published on 28 November 2018 Submitted via Postal Card
Overall Experience

A lovely team headed by an excellent manager. Lovely staff who are all hard working and caring. Everyone is approachable and helpful at all times. A homely environment.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 04 June 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 07 July 2026

Nursing general and nursing dementia room available

News (0) & Events (0)

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Meet the Team (1)

Gladys Quinn
Gladys QuinnJob Title:Registered Home ManagerJoined: 2025

Gladys is highly experienced as a Home Manager, Regional and Quality Manager and brings knowledge and understanding to the role, along with the importance of strong relationships.

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