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Burford House Care Home

Rickmansworth Road, Chorleywood, Rickmansworth, Hertfordshire WD3 5SQ
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It's just a lovely home, where everyone is valued and looked after.Carol H(Husband of Resident/Service User)
Burford House Care Home, Rickmansworth
It is such a genuinely warm and friendly place. I cannot recommend it highly enough.David E(Son of Resident/Service User)
Burford House Care Home, Rickmansworth
The nurses, carers and absolutely everyone cannot do enough to help you.Sarah M(Daughter of Resident/Service User)
Burford House Care Home, Rickmansworth

Burford House Care Home, the latest luxury addition to Westgate Healthcare, opened its doors in September 2022, offering first-class residential, nursing, palliative and respite care to accommodate 46 people.

Following a complete re-design and re-build, the home features spacious en-suite rooms, luxurious lounges and social dining areas for residents to socialise in, a relaxed café to sit and chat over a cup of tea or coffee and a quieter space,...  

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Care Provided by Burford House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,950N/A

Fees shown are starting prices and may vary based on the type of care required, individual needs, and the outcome of an assessment. Prices are subject to change. For detailed information, please contact the home directly.

Contact Burford House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Kyla Darling (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2022
  • Last Refurbishment: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (45)
  • Single Rooms with ensuite Wet Room (45)

Visiting

  • Burford House practise protective mealtimes. Please enquire with staff regarding visiting.

Parking

  • Limited parking, please enquire before arrival.

Burford House Care Home Reviews (68)

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9.9

Burford House Care Home has a Review Score of 9.9 (9.892) out of 10, based on 34 reviews in the last 2 years. Over all time Burford House Care Home has 68 reviews.

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Showing 68 reviews matching selected criteria
Review from Dee D (Friend of Resident) published on 24 June 2025 Submitted via Postal Card
Overall Experience

I have been to Burford House to meet a family friend. I experienced the Burford House fostering environment, where the residents were actively involved in decisions about their daily life. It shows a deal of respect for their independence and dignity.

Reply from Jay Demetrious, Marketing Executive at Burford House Care Home

Thank you for your lovely feedback. We're so pleased you experienced the welcoming and respectful environment at Burford House. Supporting our residents to remain independent and involved in their daily choices is a key part of our approach to care.

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Review from L P (Daughter of Resident) published on 8 May 2025 Submitted via Postal Card
Overall Experience

Mum has been @ Burford for almost a year now and has well + truly settled into the routine of the home -it has become her home from home, for both mum + all of us. The staff are without exception outstanding, very understanding of the ups + downs of mum's dementia, always caring + with a welcoming smile. I would highly recommend Burford if you are considering a care home for your relatives - a difficult decision but one made so much easier by the Burdford community.

Reply from Sarah Williams, Marketing Manager at Burford House Care Home

Thank you so much for your kind and heartfelt words. We're truly touched to hear that your Mum has found a sense of home and comfort here at Burford, and that you and your family feel the same way. It means a great deal to our team to know that their care, compassion, and understanding are making...  

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Review from C K (Grandson of Resident) published on 28 April 2025 Submitted via Postal Card
Overall Experience

I visited my grandad twice while he was in Burford House for some respite care. I was really impressed with how welcoming and jolly all the staff were. The kindness they showed my grandad was amazing, making him laugh & taking time to talk to him and us. They were all incredible with the care they gave. BH was more like a hotel - everything looked fresh and clean, the food delicious (he certainly tucked in!) and the whole place well thought out, making it really accessible for him. He looked so happy & on my second visit, so healthy after his recent illness and back to being my grandad once again. They even took the trouble of finding him a lovely book of Yorkshire (where he was born) with great photos which he loved looking at daily & kept in his room until he returned home. It was lovely to hear all about the activities he was enjoying during his stay, whenever my parents visited. BH is first class.

Reply from Sarah Williams, Marketing Manager at Burford House Care Home

Thank you so much for your wonderful and thoughtful review. It truly means a lot to our entire team to hear how much your grandad-and your family-felt supported and uplifted during his stay at Burford House.Our team takes great pride in not only providing high-quality care but also creating joyful,...  

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Review from K K (Son-in-law of Resident) published on 14 April 2025 Submitted via Postal Card
Overall Experience

My father-in-law's recent respite stay at Burford House was such a positive experience for him and us, that this review barley does it justice! The staff, in every role are outstanding, always going above and beyond to provide every aspect of care with kindness and dignity, updating promptly via telephone if any concerns or on every visit we made. Staff at all levels are amazing with all their residents and it really did not feel like a care home, but more an extension of home itself. We were greeted so warmly whenever we arrived and offered refreshments in the very welcoming bistro area. Staff were professional, knowledgeable and very friendly, and the communication excellent. My father-in-law was so happy to stay and it is testament to how exceptional BH is that so many of the staff have remained there from his previous stay last year. Other residents also speak highly of their lives there. His accommodation, his meals, the cleanliness throughout, daily activities, beautiful outside areas and all that BH has to offer were of the highest standard. Out deepest gratitude for everything that was done for my father-in-law in nursing him back to good health during his stay. Highly recommend without hesitation.

Reply from Sarah Williams, Marketing Manager at Burford House Care Home

Thank you so much for taking the time to share such a heartfelt and thoughtful review of your father-in-law's recent respite stay at Burford House. Your kind words truly mean the world to us, and we are genuinely touched by your feedback.It's wonderful to hear that his experience felt more like an...  

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Review from Lynette K (Daughter of Resident) published on 11 April 2025 Submitted via Postal Card
Overall Experience

Burford House is exceptional! Our dad (91) had 6 weeks respite care here after a hospital stay. The support, care & kindness shown every single day was of the highest possible standard. We had complete peace of mind. His every need was seen to and he was safe (he's very confused). Every member of staff treated him with patience, dignity and understanding, providing gentle encouragement and friendly smiling faces, & giving him time to talk/be listened to, & his requests were dealt with promptly. A beautiful ground floor room on arrival (as mobility issues) facing the tranquil sensory garden. Everywhere spotlessly clean. Initially very frail from hospital where issues not rectified. BH were incredibly efficient, ensuring excellent care also from local practice doctors visiting regularly. Staff checked on his well-being day and night and we were fully updated. Dad's health has improved significantly. Staff at every level (catering/cleaning included) should be commended. Meals & varied choice were excellent. Dad loved the bistro daily, being taken for short walks, birthday celebrations, world book day, cinema room. Life at BH fully inclusive. The main garden enabled him to sit and interact with other residents. Out grateful thanks for our dad's wonderful experience. Professional & warmly welcoming to everyone. Would highly recommend.

Reply from Kyla Darling, Home Manager at Burford House Care Home

Thank you so much for your wonderful feedback! We are truly touched by your kind words and are delighted to hear that your father had a nice stay at Burford House Care Home. Our team strives every day to create a warm, welcoming and supportive environment and it's incredibly rewarding to know that...  

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Review from Sylvia R (Daughter of Resident) published on 11 April 2025 Submitted via Postal Card
Overall Experience
Burford House is an excellent care home, from the moment you are greeted by the friendly receptionist the activities are very varied and include everyone and nothing is too much trouble for the staff.
All the nursing staff are very professional, friendly, approachable and always happy to answer any queries we have.

My father is very happy and has improved more than we could ever hoped for.

Reply from Kyla Darling, Home Manager at Burford House Care Home

Thank you so much for your lovely feedback! Your comments about the professionalism, care and helpfulness of our staff mean the world to us - they are the heart of everything we do. Thank you for your recommendation and for taking the time to share your experience.

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Review from Tania D (Daughter of Resident) published on 9 April 2025 Submitted via Postal Card
Overall Experience

All the staff genuinely care and are dedicated to the resident, whilst also giving support to their families. Our dad has come on so much since being here, the excellent food, environment and the activities all play a part in this. Thank you, it is so reassuring for us as a family to know he has such excellent care.

Reply from Jay Demetrious, Marketing Executive at Burford House Care Home

Thank you so much for your thoughtful words. We're delighted to hear your dad is doing so well. It's a privilege to support him and your family.

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Review from David E (Son of Resident) published on 20 January 2025 Submitted via Postal Card
Overall Experience

Burford House Care Home feels like a home, not a care home. My father could not be better cared for by a totally professional group of skilled, loving and caring people. Everyone is smiling all the time. The whole experience of care, accommodation, food and activities is excellent. It is such a genuinely warm and friendly place. I cannot recommend it highly enough.

Reply from Sarah Williams, Marketing Manager at Burford House Care Home

Thank you so much for your wonderful feedback! We are truly touched by your kind words and are delighted to hear that your father feels at home at Burford House Care Home. Our team strives every day to create a warm, welcoming and supportive environment and it's incredibly rewarding to know that...  

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Review from Carol H (Husband of Resident) published on 17 January 2025 Submitted via Postal Card
Overall Experience

From viewing the home with my daughter, to seeing my husband settle in, the staff could not have been more helpful. Always prepared to go that extra mile to make life easier. Everyone is made to feel welcome. It's just a lovely home, where everyone is valued and looked after.

Reply from Sarah Williams, Marketing Manager at Burford House Care Home

Thank you so much for your heartfelt feedback. We are truly delighted to hear about your positive experience with us, it's our goal to make everyone feel valued, welcome and well cared for, so knowing that our team went the extra mile to support your family means the world to us. Please don't hesitate to reach out if there's ever anything more we can do for you or your family.

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Review from K G (Wife of Resident) published on 13 January 2025 Submitted via Website
Overall Experience

Burford House Care Home is an incredibly compassionate and caring home for people like my husband who was suffering with Lewy body dementia and Alzheimer's. He was a patient here from April 2024 until December 2024 and I knew as soon as I stepped through the doors that it was the perfect place for him. All of the staff and the management team move heaven and earth to make things as perfect as possible for not only the residents but also the family. The rooms are beautifully clean. Although no one really wants to put their loved ones in a care home, this really is the next best thing to their own home. Thank you from the bottom of my heart. I shall be forever indebted to you all for making my husband's last months the best they can be.

Reply from Jay Demetrious, Marketing Executive at Burford House Care Home

Thank you for your heartfelt review. We're honoured to have cared for your husband and are grateful for the trust you placed in us. It means so much to know we could make his last months as comfortable as possible. Your kind words are truly appreciated.

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Review from J W (Daughter of Resident) published on 10 December 2024 Submitted via Postal Card
Overall Experience

The building was fantastic. The staff were very caring and kind. Inadequate parking.

Reply from Sarah Williams, Marketing Manager at Burford House Care Home

Thank you for taking the time to share your feedback. We understand how important convenient parking is and are actively exploring ways to improve this aspect of our facility. Please don't hesitate to reach out if you have any further suggestions or need assistance.

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Review from Sarah M (Daughter of Resident) published on 30 October 2024 Submitted via Postal Card
Overall Experience

From the moment I arrived to Burford House Care Home, I knew it was the right place for my mum to spend her last stage of life. The staff are all so welcoming. You enter and from the minute you enter, there are smiles from the receptionist, the clinical manager and admin staff. The nurses, carers and absolutely everyone cannot do enough to help you. The rooms are bright and clean. My mum is very happy in her new home and that makes me extremely happy too.

Reply from Jay Demetrious, Marketing Executive at Burford House Care Home

Thank you for sharing such a heartfelt review. Knowing that our welcoming atmosphere and dedicated team have brought you both peace of mind means so much to us. Thank you for your kind words.

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Review from Mette N (Friend of Resident) published on 1 October 2024 Submitted via Website
Overall Experience
Our friend said: I live here but it is not my home.
Actually, we were a bit shocked - maybe because we are Danish!? We saw a fine, elegant place with a kind staff, but it felt like a hotel.
We felt that our friend was under severe restrictions, - maybe due to risks - but in DK it is forbidden to lock doors in care homes.
And we were shocked when we heard the price!

Rating of management is not possible for us! That explains the one-star!

Reply from Sarah Williams, Marketing Manager at Burford House Care Home

Thank you for sharing your feedback. Our primary focus is always the safety and well-being of our residents, the key-coded entry system is in place solely for the safety of residents living with dementia and other cognitive conditions. Burford House is a nursing home, and residents with full...  

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Review from Angela G (Wife of Resident) published on 16 September 2024 Submitted via Website
Overall Experience
The care, compassion and understanding afforded to my husband, our family and friends was outstanding.
We were able to spend some happy final months with my husband relaxed in the knowledge that he was safe and well cared for. Some of the staff here really are earth angels!

Thank you for a painful but perfect goodbye.

Reply from Jay Demetrious, Marketing Executive at Burford House Care Home

Thank you for your kind words. We're honoured to have provided care and comfort during such a difficult time. Our deepest sympathies to you and your family.

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Review from Cliff S (Son of Resident) published on 12 September 2024 Submitted via Postal Card
Overall Experience

From the first step into Burford House Care Home, you are greeted with a smile at reception. The management and staff in the offices are always pleasant and professional. They will update you with anything they feel you need to know about your loved ones residing in the home. The coffee club area is always busy with residents with relatives and the lounge provides a quieter setting if needed for private conversations. The care staff, nurses, catering and housekeeping staff are all excellent, stopping to say hello whenever you're seen. They are truly a well-oiled unit of professionals. In my opinion, Burford House stands far above other care facilities in the area and I am grateful to have both my parents' well-being looked after.

Reply from Jay Demetrious, Marketing Executive at Burford House Care Home

Thank you so much for your thoughtful review. We're thrilled to hear that you've had such a positive experience with our team and facilities. Your kind words about our staff and care mean the world to us and we're grateful for your trust in looking after your parents.

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Review from Andie L (Daughter of Resident) published on 30 August 2024 Submitted via Postal Card
Overall Experience

The care home is a very special place. The residents are encouraged to feel like a real community and to take part in communal activities wherever it is physically possible. They are also treated as individuals, each with their own personal likes and dislikes, interests and tastes in reading, TV, food, music, etc. All the staff are caring and committed, and the home itself is stunning.

Reply from Sarah Williams, Marketing Manager at Burford House Care Home

Thank you so much for taking the time to provide your feedback. Your insights are incredibly valuable, and the team appreciate your thoughtful review.

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Review from A A (Daughter-in-law of Resident) published on 19 August 2024 Submitted via Postal Card
Overall Experience
Burford House Care Home provided us with emergency respite care.
I cannot fault the care, sympathy, personal attention and support we were given.

I would like to give special mention to a member of staff on reception and two other members of staff, in particular. All other staff gave Burford House a warm and welcoming atmosphere where my father-in-law settled much faster than we thought. Thank you to everyone.

Reply from Sarah Williams, Marketing Manager at Burford House Care Home

Thank you for your kind review, the team at Burford is very grateful for your feedback. We will pass on your comments to the home manager so she can pass this feedback to her team. We are pleased to hear that your father-in-law settled well with the welcome received.

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Review from Umberto P (Son of Resident) published on 5 August 2024 Submitted via Postal Card
Overall Experience

Caring, clean, homely environment. Very welcoming, empathetic staff. My mother received the best end-of-life care in the seven weeks she was at Burford House Care Home. All her needs were met and her care and medication were closely monitored and adjusted to make her as comfortable as possible as the illness progressed. The caring and support also extended to us, keeping us informed and being compassionate. We could not have wished for better care.

Reply from Jay Demetrious, Marketing Executive at Burford House Care Home

Thank you for your kind words. We're honoured to have cared for your mother and supported your family. Your feedback means a lot to us.

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Review from T B (Son of Resident) published on 9 July 2024 Submitted via Website
Overall Experience
In general terms, we find the service at Burford House Care Home satisfactory. However, issues common to most care homes still need to be addressed, namely:
- Laundry: despite all of my mother's clothing being labelled, we still find missing items and clothes in her wardrobe and drawers that clearly do not belong to her.
- Food: whilst soup does provide required nutrition, my mother would dearly love to have an occasional change from this, such as pate/toast or prawn cocktail etc.

- Outings: with an annual charge of almost £100k I am unable to understand why, as a group, a shared minibus (between the group care homes) is not considered a viable option. My mother has stated to her friends that she feels "trapped". Whilst Burford has a good selection of public areas, it would be in the interests of your guests' self-esteem to be taken out on a more regular basis. On a more positive note, a couple of local care homes only had the one public room where all guests were dumped for the day.

Reply from Sarah Williams, Marketing Manager at Burford House Care Home

At Westgate Healthcare, we always aim to provide a high standard of care in all of our care homes. We value all feedback and encourage you to raise your concerns with the home manager directly, by meeting with them, telephoning them or writing to them to discuss in detail. We will endeavour to...  

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Review from Sue R (Daughter of Resident) published on 11 June 2024 Submitted via Postal Card
Overall Experience

The home is well-run. Staff genuinely enjoy working within the home. Dad is exceptionally well cared for. Dad was hesitant about going in however his fears were allayed and is enjoying his stay. I would have no hesitation in recommending this home.

Reply from Sarah Williams, Marketing Manager at Burford House Care Home

Thank you for your lovely comments, the team at Burford House are very grateful for all feedback and we are pleased to hear you would recommend our home.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (93) & Events (0)

News
  • 11 Sep 2026

    Westgate Healthcare has been awarded the Outstanding Dementia Training Award by Training 2 Care UK. This recognises our ongoing commitment to developing dementia-informed care across our nine care homes. The...

  • 01 Sep 2026

    A dementia diagnosis can bring many questions. Families may want to understand what dementia is, what causes it, how it may affect a person’s life, and how they can provide...

  • 26 Aug 2026

    Each home was challenged to partner with a local school, youth group, Beavers, childminders or another younger community group. Together, they grew fruit and vegetables and watched their produce flourish...

Upcoming Events

There are no upcoming events for Burford House Care Home.

Awards / Recognitions (11)

Accreditations

There are no accreditations posted yet for Burford House Care Home.

Meet the Team (1)

Tinashe Jongwe
Tinashe JongweJob Title Deputy ManagerJoined 2020

With over 18 years of experience in acute care at the Royal Free Hospital, specialising in Neurology and Neurosurgery, Tinashe brings a wealth of clinical knowledge to his role. He joined Westgate Healthcare in 2020 as a Nurse at St Paul’s Care Centre and quickly progressed due to his dedication and expertise. In 2022, he became Clinical Lead at Burford House, and has recently been promoted to Deputy Manager in recognition to his dedication and commitment supporting the team in delivering exceptional resident care and professional development.

Tinashe holds an NVQ Level 5 in Leadership and a NEBOSH qualification, alongside specialist training in neurology and critical care. A finalist in the ‘Nurse of the Year 2023’ category at the Great British Care Awards, Tinashe is passionate about learning, leadership, and upholding high standards across Westgate Healthcare.

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