1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Westgate Healthcare Ltd

Care Homes Owned by Westgate Healthcare Ltd

Jobs
9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Westgate Healthcare Ltd
Westgate Healthcare is a family-owned and run care group with a portfolio of nine homes across Buckinghamshire, Hertfordshire, Essex and London. All inspected Westgate Healthcare homes are rated ‘Good’ or ‘Outstanding’ by the sector regulator, The Care Quality Commission (August 2023).

Westgate Healthcare Ltd Locations (9)

 - Browse 9 Care Homes owned by Westgate Healthcare Ltd
List View
Map View
Sort By
Hampden Hall Care Centre
Tamarisk Way, Weston Turville, Aylesbury HP22 5ZB 
9.9 206 reviews
Hampden Hall Care Centre, Aylesbury, Buckinghamshire
"My family and I have been delighted with the care my mother received over the two years she was a resident. Every member of staff we came…"   Read all 206 reviews
  • from £1,700 / week
  • 120 Rooms
Location Type Care Home

This beautiful care & nursing home has been supporting the local community of Aylesbury for over 10 years, offering skilled and responsive nursing, residential and dementia care. Residents and their ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
St Pauls Care Centre
Long Mimms, Hemel Hempstead HP2 5XW 
9.9 184 reviews
St Pauls Care Centre, Hemel Hempstead, Hertfordshire
"All staff are very friendly and helpful. The home is always very clean. The activity staff make my mum laugh.…"   Read all 184 reviews
  • from £1,700 / week
  • 88 Rooms
Location Type Care Home

This attractive and professionally managed care home rated ‘Outstanding’ in March 2020 by the Care Quality Commission, has been supporting the local communities of Hemel Hempstead, Hertfordshire and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Riverdale Care Home
65 Duggers Lane, Braintree CM7 1BA 
9.9 101 reviews
Riverdale Care Home, Braintree, Essex
"Mum has been at Riverdale Care Home since November 2023, during her stay she has received the most outstanding care, she was fully embraced…"   Read all 101 reviews
  • from £1,750 / week
  • 40 Rooms
Location Type Care Home

Riverdale Care Home is where first-class care meets luxury living. This 40-bed exceptional care home provides outstanding residential, nursing, respite and dementia care in a beautiful purpose-built ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Byron House Care Home
141-143 Wendover Road, Aylesbury HP21 9LP 
9.8 83 reviews
Byron House Care Home, Aylesbury, Buckinghamshire
"Not only is the care for the client but it is extended to the friends & family of the resident with updates on well-being, trips out and…"   Read all 83 reviews
  • from £1,800 / week
  • 28 Rooms
Location Type Care Home

Rated Outstanding Overall and in 'Caring', 'Responsive' and ‘Well Led’ by the Care Quality Commission in January 2023, Byron House Care Home is a little gem; uniquely warm, personalised and friendly, ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Burford House Care Home
Rickmansworth Road, Chorleywood, Rickmansworth WD3 5SQ 
9.8 62 reviews
Burford House Care Home, Rickmansworth, Hertfordshire
"Ever since Mum has been in Burford House she has been very well cared for. She has a lovely room which is kept clean and meals are…"   Read all 62 reviews
  • from £1,950 / week
  • 46 Rooms
Location Type Care Home

Burford House Care Home, the latest luxury addition to Westgate Healthcare, opened its doors in September 2022, offering first-class residential, nursing, palliative and respite care to accommodate ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Meadowhill Care Home
Castleford Close, Borehamwood WD6 4AL 
9.8 16 reviews
Meadowhill Care Home, Borehamwood, Hertfordshire
"We would highly recommend Meadowhill. It's safe and welcoming and the staff are incredible. They always go above and beyond the call of…"   Read all 16 reviews
  • from £1,700 / week
  • 75 Rooms
Location Type Care Home

Meadowhill, a purpose-built, 75-bedroom care home offers specialist residential, nursing, respite, and palliative care. Tailored care plans are devised for each individual resident, ensuring health ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Westgate House Care Centre
Tower Road, Ware SG12 7LP 
9.7 355 reviews
Westgate House Care Centre, Ware, Hertfordshire
"Excellent care helping our Mum to recover from surgery after a fall. Staff took time to talk to Mum, have a chat and a laugh, and make her…"   Read all 355 reviews
  • from £1,700 / week
  • 109 Rooms
Location Type Care Home

This attractive and professionally managed care home rated Outstanding in ‘Well Led’ by the Care Quality Commission in January 2020, has been supporting the local community of Ware for over fifteen ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Kingfisher Nursing Home
Emmanuel Lodge, College Road, Cheshunt, Waltham Cross EN8 9NQ 
9.7 73 reviews
Kingfisher Nursing Home, Waltham Cross, Hertfordshire
"All the family were extremely grateful for the level of care given to my Father-in-law as he reached the end of his life. The whole team…"   Read all 73 reviews
  • from £1,850 / week
  • 22 Rooms
Location Type Care Home

Kingfisher Nursing Home is a homely and cosy care facility with views over scenic gardens. The home specialises in a range of care needs for its residents. All staff are fully trained and pride ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Chestnut Manor Care Home
63 Cambridge Park, Wanstead, London E11 2PR 
9.7 42 reviews
Chestnut Manor Care Home, London, London
"We chose Chestnut Manor for my elderly mother when she needed nursing care 3 years ago and it was a great move for her. There is a real…"   Read all 42 reviews
  • from £1,950 / week
  • 60 Rooms
Location Type Care Home

Chestnut Manor offers luxury living alongside high quality care, from residential, dementia and more complex nursing requirements, within opulent surroundings and facilities. Short term private ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Westgate Healthcare Ltd Reviews (1122)

9.8

Westgate Healthcare Ltd has a Group Review Score of 9.8 (9.802) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Westgate Healthcare Ltd must have a Review Score.

Overall Experience
  • 910
  • 196
  • 12
  • 1
  • 3
Date Published
  • 1122
  • 90
  • 150
  • 300
  • 822
Reviewer Connection to Westgate Healthcare Ltd
  • 363
  • 175
  • 146
  • 86
  • 68
  • 50
  • 40
  • 24
  • 23
  • 20
  • 18
  • 18
  • 17
  • 13
  • 9
  • 8
  • 7
  • 5
  • 5
  • 5
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Review of

Riverdale Care Home

from Sarah P (Daughter of Resident) published on 18 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at Riverdale Care Home since November 2023, during her stay she has received the most outstanding care, she was fully embraced into the Riverdale family as were her family and enjoyed all the activities, the food and the staff at all levels have been amazing. Sadly Mum passed away recently
at Riverdale and the support, dignity and going the extra mile during this difficult time cannot be underestimated. On this review we cannot name names that would in itself be too difficult as there are too many staff to mention for their outstanding support. THANK YOU RIVERDALE.
Reply from Sarah Williams, Marketing Manager at Riverdale Care HomeWe are deeply saddened by the loss of your Mum and would like to extend our sincere condolences to you and your family. It means a great deal to us that you have taken the time to recognise the care, compassion and support provided during her time with us.
It was our privilege to welcome Mum and your family into our community. We are delighted to hear that she enjoyed the activities, food and the company of both residents and staff, and that she felt truly part of the Riverdale family.
Your kind words about the dignity, compassion and support shown during such a difficult time are especially meaningful. Our team is dedicated to providing person-centred care and comfort, not only to our residents but also to their loved ones, and it is reassuring to know that this made a difference to you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

St Pauls Care Centre

from Phil L (Son of Resident) published on 17 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are very friendly and helpful.
The home is always very clean.
The activity staff make my mum laugh.
Reply from Sarah Williams, Marketing Manager at St Pauls Care CentreWe are delighted to hear that you find our team friendly and helpful, and that the home is always clean and welcoming. It is especially wonderful to know that our activities team brings so much joy and laughter to your Mum. We will be sure to share your kind words with the team, as feedback like this means so much to everyone. Thank you for taking the time to share your experience.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Westgate House Care Centre

from C C (Daughter of Resident) published on 12 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care helping our Mum to recover from surgery after a fall. Staff took time to talk to Mum, have a chat and a laugh, and make her feel special. The team worked with Mum to encourage her to do the exercises' from the physio and to get her to be able to stand again. It was a long road to some
recovery but the staff continued to be encouraging and kind to Mum. Staff kept us well informed of progress and helped with the many hospital visits and transport that had to be arranged. Staff were responsive to any other medical needs for example arranging for antibiotics to be administered when there was an infection.
Mum is now confident to move onto the next place and continue to build on the good work started at Westgate. Thank you to all the staff including catering ( Mum likes her food), housekeeping, nursing, OT, admin and management.
Reply from Sarah Williams, Marketing Manager at Westgate House Care CentreThank you for your wonderful review. We are delighted to hear that your Mum felt so well supported during her recovery. Our team takes great pride in providing compassionate, person-centred care, and it is lovely to know that the encouragement, kindness and support from all departments helped make a positive difference. We wish your Mum every success as she continues her recovery and thank you for taking the time to share your experience.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Byron House Care Home

from E R (Daughter of Resident) published on 12 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absoloutely marvellous. The care that is given is first class, everyone always has a smile, Mum is always being asked if she is ok, does she want anything is she happy.
The team are fantastic, food freshley prepared and to such a great quality.
In just a few days I can see how Mum's improving day
by day.
Wonderful, peace of mind and first class care.
Reply from Sarah Williams, Marketing Manager at Byron House Care HomeWe are absolutely delighted to hear about your positive experience and, most importantly, to know that your mum is already showing signs of improvement. Providing compassionate, attentive care is at the heart of everything we do, so it is incredibly rewarding to hear that our team's support, kindness, and dedication have made such a difference.
Your comments about our staff, freshly prepared meals, and the genuine care shown to your mum mean a great deal to us. We believe that taking the time to ensure every resident feels comfortable, valued, and happy is essential, and we are pleased that this has given you peace of mind.
Thank you for placing your trust in us and for taking the time to share your experience. We will be sure to pass your lovely feedback on to the entire team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Byron House Care Home

from Paul M (Friend of Resident) published on 12 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Not only is the care for the client but it is extended to the friends & family of the resident with updates on well-being, trips out and social events. A most friendly & personal environment with cheerful caring staff.
Reply from Sarah Williams, Marketing Manager at Byron House Care HomeWe are delighted to hear that you have experienced not only the care and support we provide to our residents, but also the attention and communication we extend to their friends and family. We understand how important it is to keep loved ones informed and involved, and we are pleased that our updates, outings, and social events have been meaningful to you.
Your kind comments about our friendly atmosphere and cheerful, caring team are greatly appreciated. Creating a warm, personal environment where residents and their families feel welcomed and supported is at the heart of everything we do.
Thank you for taking the time to share your experience and for your valued support.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Byron House Care Home

from V T (Wife of Resident) published on 12 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is very happy here and well-cared for
Reply from Sarah Williams, Marketing Manager at Byron House Care HomeThank you for your kind review.
We are delighted to hear that your husband is happy at Byron House and feels well cared for. Providing compassionate, person-centred care in a warm and supportive environment is at the heart of everything we do, so your feedback means a great deal to us.
We will be sure to share your lovely comments with our team, who work hard every day to ensure our residents feel comfortable, valued, and at home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Byron House Care Home

from A L (Husband of Resident) assisted by family/friend published on 12 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, we are very pleased that we selected Byron House after we looked at several Care Homes in the area.
The staff are excellent and the atmosphere more like an extended family than a care home.
Nothing is too much trouble for the staff, both for the residents and their guests.
Rooms are comfortable,
clean and well maintained. Management is friendly and efficient.
Reply from Sarah Williams, Marketing Manager at Byron House Care HomeThank you for taking the time to share your wonderful feedback.
We are delighted to hear that Byron House stood out as the right choice for you after visiting several care homes in the area. It is especially rewarding to know that our team has created an atmosphere that feels more like an extended family than a care home, as this is something we strive for every day.
Your kind words about our staff, accommodation, and management team are greatly appreciated and will be shared with everyone at Byron House. Knowing that our residents and their loved ones feel supported, welcomed, and well cared for means a great deal to us.
Thank you once again for your recommendation and for placing your trust in Byron House.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

St Pauls Care Centre

from Ruth A (Daughter of Resident) published on 12 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum transferred here for end of life care from hospital. She was only to live for 9 hours from arrival. Her caregiver and love shown was truly all I could have hoped for. I was so, so glad she was able to be here. All the staff looked after her, me and my family so kindly and compassionately.
Reply from Sarah Williams, Marketing Manager at St Pauls Care CentreWe are deeply honoured that your mum was able to spend her final hours with us, and we are grateful for your kind words about the care and compassion shown by our team.

Providing comfort, dignity, and support to both our residents and their loved ones during such an important time is at the heart of what we do. It means a great deal to know that our staff were able to care for your mum, you, and your family with the kindness and reassurance you needed.

On behalf of everyone at the home, please accept our sincere condolences. Thank you for trusting us with your mum's care and for sharing such a heartfelt review.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Kingfisher Nursing Home

from D H (Daughter-in-law of Resident) published on 11 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the family were extremely grateful for the level of care given to my Father-in-law as he reached the end of his life. The whole team were kind and courteous and also very professional. He was extremely well cared for to the best of the staffs' ability. They were also very attentive to the family
and did all they could to comfort us at this difficult time, with an endless supply of tea and bisuits.
Reply from Sarah Williams, Marketing Manager at Kingfisher Nursing HomeThank you for taking the time to share your experience and for your kind words.

We are deeply grateful that we were able to support your father-in-law and your family during such an important and emotional time. Providing compassionate, dignified, and person-centred care at the end of life is something our team takes great pride in, and it means a great deal to know that this was reflected in your experience.

We understand how important it is to support not only our residents but also their loved ones, and we are pleased that the small comforts we could provide helped during this difficult period. On behalf of everyone at the home, please accept our sincere condolences and thanks for allowing us to be part of your father-in-law's journey.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Byron House Care Home

from L W (Wife of Resident) published on 9 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thanks to the care and support of this nursing home Ian has become more responsive. I have confidence in the team to treat my husband with the respect that he deserves and keep him safe. Long may this continue unless a miracle occurs and the we both can say thank you!
Reply from Sarah Williams, Marketing Manager at Byron House Care HomeThank you for taking the time to share your experience and for your kind words about our team. We are delighted to hear that Ian has become more responsive and that you feel confident in the care, support, and respect he receives. Providing a safe, dignified, and caring environment for our residents is at the heart of everything we do, so your feedback means a great deal to us.
Thank you for placing your trust in us, and we look forward to continuing to support both Ian and yourself.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Byron House Care Home

from Elizabeth L (Resident) published on 4 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found everything very satisfactory and the staff all very helpful
Reply from Sarah Williams, Marketing Manager at Byron House Care HomeThank you for your kind review. We are delighted to hear that you found everything very satisfactory and that our staff were helpful throughout your experience. Your positive feedback means a great deal to the team, and we look forward to continuing to provide you with excellent care and service.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Burford House Care Home

from Jennie J (Daughter of Resident) published on 3 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ever since Mum has been in Burford House she has been very well cared for. She has a lovely room which is kept clean and meals are delicious and appropriate. Everyone is very friendly and helpful and it feels like a happy place to be. I couldn't recommend it more highly.
Reply from Sarah Williams, Marketing Manager at Burford House Care HomeThank you so much for your kind words and recommendation. We are delighted to hear that your Mum has been so well cared for at Burford House and that she is enjoying her room, meals, and daily life with us.
Creating a happy, welcoming, and supportive environment for our residents is at the heart of everything we do, so it is wonderful to know that this has been your experience. Your feedback means a great deal to our team, who work hard every day to provide the highest standard of care and support.
Thank you for taking the time to share your experience. We are privileged to be part of your Mum's journey and look forward to continuing to support her and your family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Riverdale Care Home

from Laura B (Granddaughter of Resident) published on 2 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment my grandmother arrived at Riverdale, she was treated with kindness, dignity and genuine care. Over time it truly became home to her, and knowing she was happy and cared for brought comfort to our family.
A special thank you to Summer for the wonderful care and activities she organised,
and to Lisa and Jeanette on reception who were always welcoming, compassionate and helpful.
Nan loved the food and always looked forward to the Tuesday hair appointments, which made her feel so much better in herself. Riverdale also made our whole family feel welcome, especially with the private lounge areas, afternoon teas and unlimited coffee during visits.
Although Nan sadly passed away in hospital, the compassion shown afterwards meant so much. The staff carefully packed her belongings for us and thoughtfully placed them in the library rather than us having to go straight into an empty bedroom, which we will never forget.
Thank you to everyone at Riverdale
Reply from Sarah Williams, Marketing Manager at Riverdale Care HomeThank you so much for taking the time to share such a heartfelt review.
It means a great deal to us to know that your grandmother felt so happy, comfortable and cared for during her time at Riverdale. Our aim is always to provide a warm, supportive environment where residents truly feel at home, and we are delighted that this was your Nan's experience.
Summer, Lisa, Jeanette and the wider team will be incredibly touched by your kind words. We are pleased that the activities, welcoming atmosphere, food, and special touches such as the weekly hair appointments brought her joy and helped make each day meaningful.
We are also grateful to hear that your family felt welcomed and supported throughout your visits. Creating opportunities for families to spend quality time together is something we value greatly.
We hope that the care and compassion shown during such a difficult time provided some comfort to you and your family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

St Pauls Care Centre

from Ali M (Daughter of Resident) published on 29 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been here nearly a year now although it took her some time to settle, I think she is now doing well. The staff are informative and I don't have to worry about any of mums medical needs and the GP is very good and staff will contact if needed.
Reply from Sarah Williams, Marketing Manager at St Pauls Care CentreThank you for taking the time to leave such a kind review. We're really pleased to hear that your Mum has settled well after her initial adjustment period and that you're feeling reassured by the care she's receiving. Supporting residents' health and wellbeing is our priority, and it's great to know you feel confident in the team's ability to manage her medical needs and that you find the GP support helpful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Riverdale Care Home

from A G (Son of Resident) published on 28 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was a resident at Riverdale for just over a year, having been in two other care homes previously. The care and support provided to her was excellent. The staff were engaged and caring and always attentive to Mum's needs. I would have no hesitation in recommending Riverdale to other families.
Reply from Sarah Williams, Marketing Manager at Riverdale Care HomeThank you so much for your kind words and recommendation. It means a great deal to us to hear that your Mum felt well cared for during her time at Riverdale.
We are delighted that our team's care, compassion and attentiveness made such a positive difference to both your Mum and your family. Providing a warm, supportive and engaging environment for our residents is always our priority.
Your feedback will be shared with the team, who will be truly encouraged by your comments. Thank you again for taking the time to leave this lovely review and for placing your trust in us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

St Pauls Care Centre

from Joni S (Respite Resident) published on 27 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I stayed in St. Paul's after an accident and 3 weeks in hospital. When I arrived I had extremely limited, only walking a short distance using a walking frame. I had neither the confidence or the ability to do much at all.
After 8 weeks I was transformed. Care of the highest standard to cater for my
every need both physically and emotionally. My clothes were washed and returned in a few hours. My room was thoroughly cleaned every morning. There were multiple activities if you so wished,. The meals were excellent and brought to my room 3 times a day, the facilities were of the highest standard and I had physio 3 times a week with Jagdish who was caring talented and improved me physically and emotionally beyond recognition.
By far the most important aspect for me was the constant support of the carers. They treated me with dignity and and always had a listening ear. This was particularly important as I had lost my husband recently. They will remain in my heart forever, Thank you
Reply from Sarah Williams, Marketing Manager at St Pauls Care CentreThank you so much for taking the time to share your experience with us. We are truly honoured that you chose St. Paul's during such a difficult period in your life.

Your words about the care, support, and encouragement you received mean a great deal to our entire team. Recovering both physically and emotionally after your accident and the loss of your husband must have been incredibly challenging, and we are so pleased that our carers, housekeeping, catering, activities team, and physiotherapist Jagdish were able to support you throughout your journey.

It is wonderful to hear how much progress you made over the 8 weeks and that you felt treated with dignity, compassion, and kindness every day. Creating a warm, supportive environment where residents feel safe, valued, and cared for is at the heart of everything we do.

We will be sure to share your lovely feedback with the whole team. Thank you again for your heartfelt words - it was a privilege to be part of your recovery
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Westgate House Care Centre

from Anita C (Respite Resident) published on 19 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have nothing but praise for all of the staff at Westgate - everyone is so helpful and polite, and seems to enjoy their job, even the cleaner. All 3 of the Autopedic Therapy Team are outstanding in what they do, and got me back on my feet and walking after my hip operation. I can't thank them enough
for their encouragement and helpful advice to get me moving again!
Reply from Sarah Williams, Marketing Manager at Westgate House Care CentreThank you so much for your wonderful feedback. We're delighted to hear about your positive experience at Westgate and truly appreciate your kind words about our team. It means a great deal to know that every member of staff made you feel supported and welcome throughout your stay.

We're especially pleased to hear that the Orthopaedic Therapy Team played such an important role in your recovery after your hip operation. Helping our patients regain confidence, mobility, and independence is exactly what we strive for, and your comments will mean so much to the team.

Thank you again for taking the time to share your experience. We wish you continued progress and good health in your recovery.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Burford House Care Home

from A Y (Friend of Resident) published on 18 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My neighbour had a major incident and went to hospital. From here he went to Burford House for respite. At first he was uneasy but soon decided that he needed to stay. The care, friendly staff and food convinced him that this was the place for him.
Reply from Sarah Williams, Marketing Manager at Burford House Care HomeThank you for sharing your neighbour's experience. We're so pleased to hear that what began as a respite stay at Burford House became a place where he felt comfortable, cared for, and at home. It's wonderful to know that our friendly team, quality care, and home-cooked meals helped reassure him during such an important time. Your kind words mean a great deal to us, and we'll be sure to share them with the whole team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Chestnut Manor Care Home

from J P (Daughter of Resident) published on 15 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We chose Chestnut Manor for my elderly mother when she needed nursing care 3 years ago and it was a great move for her.
There is a real sense of family and community there, helped by the welcoming entrance cafe and beautiful decor and courtyard; friendly members of staff at all levels; an excellent
activities team and engaged carers who treated her with kindness and respect.
It's had its moments over the 3 years but is now very well managed and well staffed.
She wanted to die in familiar surroundings with those she loved nearby and she was able to do that, with the home providing end of life care to her, but also supporting us with great kindness through a difficult time.
Thank you all very much.
Reply from Sarah Williams, Marketing Manager at Chestnut Manor Care HomeThank you so much for taking the time to share such a heartfelt review. We are deeply honoured that you chose Chestnut Manor to care for your mother over the past three years and grateful for your kind words about our team, environment and community.
It means a great deal to hear that your mother felt safe, respected and cared for, and that she was able to spend her final days in familiar surroundings with her loved ones close by. Providing compassionate end-of-life care, while also supporting families through such emotional times, is something we consider a true privilege.
Your comments about our staff, activities team and the welcoming atmosphere at Chestnut Manor will be shared with the whole team, who work hard every day to create a warm and supportive home for our residents and their families.
Thank you once again for your trust, kindness and support. Our thoughts remain with you and your family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Westgate House Care Centre

from Maxine A (Respite Resident) assisted by family/friend published on 15 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I stayed at Westgate as an NHS respite patient, following fractures to my lumbar spine. Overall, I would say that the staff at Westgate provide a comprehensive care service for their elderly, vulnerable residents. The staff were patient and friendly, the building was clean and regularly maintained,
and the facilities were excellent. My rehabilitation through physiotherapy was excellent, the team being patient, understanding, and they literally helped me back on my feet. The only downside was Westgate's claim to cater for special diets, when they obviously could not. I required a dairy free/low wheat diet, which was explained thoroughly to the team, but I was consistently presented with food which contained dairy, was low quality, inadequate portions, poorly presented, and sometimes cold. Consequently, I lost weight. The menu system required each resident to choose from a verbal list presented by a time-pressured staff member, where I would instantly forget what I ordered. To Westgate's management credit, they did change this system to a written menu, so a copy was left with the resident, but the food quality didn't really change during my stay. If the food situation was better, I would consider long-term care at Westgate.
Reply from Sarah Williams, Marketing Manager at Westgate House Care CentreThank you for taking the time to share such a detailed review of your stay at Westgate, and we are very pleased to hear that you felt supported during your recovery following your spinal fractures.

We also appreciate your honest feedback regarding the dining experience and special dietary requirements. We are sorry to hear that your dairy-free and low-wheat dietary needs were not consistently met during your stay, and that this affected both your enjoyment of meals and your weight. This is clearly not the standard we aim to provide.

Your comments regarding food quality, presentation, portion sizes, temperature, and the original menu ordering process have been noted carefully. We are pleased that the introduction of written menus improved part of the experience, but we recognise there is still more work to do to ensure residents with specialist dietary needs receive meals that are both suitable and enjoyable.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Awards / Recognitions (7)

Loading

Loading Loading

Loading

Loading

Frequently Asked Questions about Westgate Healthcare Ltd

Costs for care homes owned by Westgate Healthcare Ltd

Average costs per week for care homes owned by Westgate Healthcare Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Westgate Healthcare Ltd, based on 9 out of 9 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,789
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Westgate Healthcare Ltd own?

Westgate Healthcare Ltd own 9 Care Homes.

Which Westgate Healthcare Ltd Care Homes have the highest review score?

Hampden Hall Care Centre, St Pauls Care Centre & Riverdale Care Home have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westgate Healthcare Ltd to verify any information. View our terms and conditions. Westgate Healthcare Ltd has a Platinum Service – more info.