Care Homes Owned by Westgate Healthcare Ltd

9.9 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Westgate Healthcare Ltd
Westgate Healthcare is a family-owned and run care group with a portfolio of eight homes across Buckinghamshire, Hertfordshire, Essex and London. All inspected Westgate Healthcare homes are rated ‘Good’ or ‘Outstanding’ by the sector regulator, The Care Quality Commission (August 2023).

Westgate Healthcare Ltd Locations (9)

 

9 Care Homes owned by Westgate Healthcare Ltd

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Chestnut Manor Care Home

63 Cambridge Park, Wanstead, London E11 2PR 

10 34 reviews
"My father came to Chestnut Manor Care Home for respite care while my mother, his usual carer, recovered from surgery. He was, to be honest,…"   Read all 34 reviews
Location Type Care Home

Chestnut Manor offers luxury living alongside high quality care, from residential, dementia and more complex nursing requirements, within opulent surroundings and facilities. Short term private respite care provision is available via a pre-booking… Read more about Chestnut Manor Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Sensory Impairment
  • 60 Rooms
Byron House Care Home

141-143 Wendover Road, Aylesbury HP21 9LP 

10 69 reviews
"We recently moved mum from another care provider to Byron House. It's like as though my whole world has changed. The care of mum is…"   Read all 69 reviews
Location Type Care Home

Rated Outstanding Overall and in 'Caring', 'Responsive' and ‘Well Led’ by the Care Quality Commission in January 2023, Byron House Care Home is a little gem; uniquely warm, personalised and friendly, offering quality nursing, residential, and dementia… Read more about Byron House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 28 Rooms
Riverdale Care Home

65 Duggers Lane, Braintree CM7 1BA 

9.9 81 reviews
"My mum was transferred from hospital to Riverdale for end of life care. The staff were amazing from the receptionists, nursing staff and…"   Read all 81 reviews
Location Type Care Home

Riverdale Care Home is where first-class care meets luxury living. This 40-bed exceptional care home provides outstanding residential, nursing, respite and dementia care in a beautiful purpose-built setting, which offers private en-suite rooms and rooms… Read more about Riverdale Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 40 Rooms
Kingfisher Nursing Home

Emmanuel Lodge, College Road, Cheshunt, Waltham Cross EN8 9NQ 

9.9 69 reviews
"In my occasional visits to my relative I have always found Kingfisher a warm and welcoming place and the staff have been friendly and…"   Read all 69 reviews
Location Type Care Home

Kingfisher Nursing Home is a homely and cosy care facility with views over scenic gardens. The home specialises in a range of care needs for its residents. All staff are fully trained and pride themselves on being friendly and respectful. Professional… Read more about Kingfisher Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 22 Rooms
St Pauls Care Centre

Long Mimms, Hemel Hempstead HP2 5XW 

9.9 157 reviews
"My aunt was always treated well, she had good and bad days. But the staff were always giving 100% every day! It really is 5 star! Thank you…"   Read all 157 reviews
Location Type Care Home

This attractive and professionally managed care home rated ‘Outstanding’ in March 2020 by the Care Quality Commission, has been supporting the local communities of Hemel Hempstead, Hertfordshire and Dacorum for over ten years. Established and purpose-built… Read more about St Pauls Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 88 Rooms
Hampden Hall Care Centre

Tamarisk Way, Weston Turville, Aylesbury HP22 5ZB 

9.9 187 reviews
"Friendly and attentive staff who look after their residents with real care and compassion. There's always someone available to talk to…"   Read all 187 reviews
Location Type Care Home

This beautiful care & nursing home has been supporting the local community of Aylesbury for over 10 years, offering skilled and responsive nursing, residential and dementia care. Residents and their relatives value the Westgate Healthcare family ethos… Read more about Hampden Hall Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 120 Rooms
Burford House Care Home

Rickmansworth Road, Chorleywood, Rickmansworth WD3 5SQ 

9.9 48 reviews
"All the staff genuinely care and are dedicated to the resident, whilst also giving support to their families. Our dad has come on so much…"   Read all 48 reviews
Location Type Care Home

Burford House Care Home, the latest luxury addition to Westgate Healthcare, opened its doors in September 2022, offering first-class residential, nursing, palliative and respite care to accommodate 46 people. Following a complete re-design and re-build,… Read more about Burford House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • Eating Disorders
  • 46 Rooms
Westgate House Care Centre

Tower Road, Ware SG12 7LP 

9.7 313 reviews
"Once again thanks to the care, kindness, encouragement and support of the whole team, my mum is up and walking again. The experience has…"   Read all 313 reviews
Location Type Care Home

This attractive and professionally managed care home rated Outstanding in ‘Well Led’ by the Care Quality Commission in January 2020, has been supporting the local community of Ware for over fifteen years. Established and purpose-built with a positive… Read more about Westgate House Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 109 Rooms
Meadowhill Care Home
Opening Apr 2025

Castleford Close, Borehamwood WD6 4AL 

Location Type Care Home

Meadowhill, a purpose-built, 75-bedroom care home offers specialist residential, nursing, respite, and palliative care. Tailored care plans are devised for each individual resident, ensuring health and well-being are supported to the highest standard. With… Read more about Meadowhill Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 75 Rooms

Westgate Healthcare Ltd Reviews (958)

9.9
Westgate Healthcare Ltd has a Group Review Score of 9.9 (9.880) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Westgate Healthcare Ltd must have a Review Score.

Overall Experience

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Review of

Westgate House Care Centre

from Peter S (Husband of Resident) published on 28 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Being in Respite for a couple of weeks has given my wife a boost in life which other locations lacked.
Personnel are caring, responsive and treat residents with respect.
Expensive like most care homes but well recommended.

Reply from Sarah Williams, Marketing Manager at Westgate House Care Centre

Thank you so much for taking the time to share your kind feedback. We're truly delighted to hear that your wife's stay with us provided her with a positive boost and that our team made a meaningful difference in her experience. Please don't hesitate to reach out if we can support you or your wife in any way in the future. Wishing you both continued health and happiness.


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Review of

Burford House Care Home

from C K (Grandson of Resident) published on 28 April 2025
Overall Experience  Overall Experience 5.0 out of 5

I visited my grandad twice while he was in Burford House for some respite care. I was really impressed with how welcoming and jolly all the staff were. The kindness they showed my grandad was amazing, making him laugh & taking time to talk to him and us. They were all incredible with the care they gave.
BH was more like a hotel - everything looked fresh and clean, the food delicious (he certainly tucked in!) and the whole place well thought out, making it really accessible for him. He looked so happy & on my second visit, so healthy after his recent illness and back to being my grandad once again. They even took the trouble of finding him a lovely book of Yorkshire (where he was born) with great photos which he loved looking at daily & kept in his room until he returned home. It was lovely to hear all about the activities he was enjoying during his stay, whenever my parents visited. BH is first class.

Reply from Sarah Williams, Marketing Manager at Burford House Care Home

Thank you so much for your wonderful and thoughtful review. It truly means a lot to our entire team to hear how much your grandad-and your family-felt supported and uplifted during his stay at Burford House.Our team takes great pride in not only providing high-quality care but also creating joyful, meaningful moments with each resident, and it's heart-warming to know this made a real difference for your grandad.It's especially lovely to hear how much he enjoyed the food, the activities, and even the book of Yorkshire-we love learning about our residents' lives and interests, and it's a privilege to bring a little piece of home to them.Seeing your grandad looking happy and healthy again is exactly why we do what we do. Thank you for your kind words and for recommending us so warmly. We hope to welcome your grandad back whenever he needs us.


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Review of

Westgate House Care Centre

from Y H (Daughter of Resident) published on 22 April 2025
Overall Experience  Overall Experience 5.0 out of 5

After a false start at another home which wasn't up to scratch, we were very pleased with the care my mother received until her death at WG Ware. The staff were kind and caring, and we could always find someone to discuss any matters. Not the biggest rooms or the fanciest decor, but look beyond this;
the care is most important.
Manager was very approachable and on the ball, perfect.
Weekday receptionist is an absolute star and a credit to the home. Do everything to keep her! I shall miss them both.

Reply from Sarah Williams, Marketing Manager at Westgate House Care Centre

Thank you so much for taking the time to share your experience during such a personal and emotional time. We're truly sorry for your loss, and we're grateful that you entrusted us with your mother's care.It means a great deal to hear that you found comfort and reassurance in the kindness and attentiveness of our team. We're especially touched by your comments about our manager and weekday receptionist-your recognition will be passed on to them, and I know it will mean a lot.


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Review of

Westgate House Care Centre

from D A (Husband of Resident) published on 17 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My wife's stay at Westgate was very pleasant. She was treated wonderfully by all staff despite being difficult at times and could be quite unresponsive. They were always cheerful and would call her name even if just passing by. The medical care was very good, and I was kept informed of any deviation
from the normal. Her end of life care was particular attentive and sympathetic (to me as well).

Reply from Sarah Williams, Marketing Manager at Westgate House Care Centre

Our team is dedicated to providing care that is not only professional but also kind and understanding, especially during more challenging times. We're truly grateful for your kind words about the teams cheerfulness, compassion, and the way they kept you involved every step of the way. It was our privilege to care for your wife and our thoughts are with you.


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Review of

Westgate House Care Centre

from J T (Daughter of Resident) published on 17 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother transferred from hospital to Westgate House, where she received the best care. The staff are amazing, nothing was too much trouble. They were respectful to my mother and supportive of me.
I cannot recommend them highly enough.

Reply from Sarah Williams, Marketing Manager at Westgate House Care Centre

Thank you so much for your kind words and heartfelt feedback. We're truly grateful that you took the time to share your experience.It was our absolute privilege to care for your mother during her time at Westgate House. We're so pleased to hear that you felt supported and that our team made a positive difference to both of you.


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Review of

Westgate House Care Centre

from M B (Respite Resident) published on 15 April 2025
Overall Experience  Overall Experience 4.0 out of 5

Very pleased to spend time at Westgate House Care Centre, Ware. With a fractured elbow and my arm in plaster it was difficult for me to do things for myself, but the staff at Westgate House were always very helpful and nothing was too mich trouble. Always pleasant and helpful staff.

Reply from Sarah Williams, Marketing Manager at Westgate House Care Centre

Thank you so much for your kind words and for taking the time to share your experience at Westgate House Care Centre. Wishing you all the best as you continue to heal!


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Review of

Burford House Care Home

from K K (Son-in-law of Resident) published on 14 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My father-in-law's recent respite stay at Burford House was such a positive experience for him and us, that this review barley does it justice! The staff, in every role are outstanding, always going above and beyond to provide every aspect of care with kindness and dignity, updating promptly via telephone
if any concerns or on every visit we made. Staff at all levels are amazing with all their residents and it really did not feel like a care home, but more an extension of home itself. We were greeted so warmly whenever we arrived and offered refreshments in the very welcoming bistro area. Staff were professional, knowledgeable and very friendly, and the communication excellent. My father-in-law was so happy to stay and it is testament to how exceptional BH is that so many of the staff have remained there from his previous stay last year. Other residents also speak highly of their lives there. His accommodation, his meals, the cleanliness throughout, daily activities, beautiful outside areas and all that BH has to offer were of the highest standard. Out deepest gratitude for everything that was done for my father-in-law in nursing him back to good health during his stay. Highly recommend without hesitation.

Reply from Sarah Williams, Marketing Manager at Burford House Care Home

Thank you so much for taking the time to share such a heartfelt and thoughtful review of your father-in-law's recent respite stay at Burford House. Your kind words truly mean the world to us, and we are genuinely touched by your feedback.It's wonderful to hear that his experience felt more like an extension of home than a care home-that is exactly the atmosphere we strive to create every day. We're incredibly proud of our dedicated team, and your recognition of their kindness, professionalism, and compassion is deeply appreciated. Knowing that our care and communication brought comfort to both your father-in-law and your family is the highest praise we could receive.We're also delighted that you enjoyed the bistro and welcoming environment, as well as the standard of accommodation, meals, and activities. It's lovely to know these elements made a positive impression during each visit.


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Review of

Burford House Care Home

from Lynette K (Daughter of Resident) published on 11 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Burford House is exceptional! Our dad (91) had 6 weeks respite care here after a hospital stay. The support, care & kindness shown every single day was of the highest possible standard. We had complete peace of mind. His every need was seen to and he was safe (he's very confused). Every member of staff
treated him with patience, dignity and understanding, providing gentle encouragement and friendly smiling faces, & giving him time to talk/be listened to, & his requests were dealt with promptly. A beautiful ground floor room on arrival (as mobility issues) facing the tranquil sensory garden. Everywhere spotlessly clean. Initially very frail from hospital where issues not rectified. BH were incredibly efficient, ensuring excellent care also from local practice doctors visiting regularly. Staff checked on his well-being day and night and we were fully updated. Dad's health has improved significantly. Staff at every level (catering/cleaning included) should be commended. Meals & varied choice were excellent. Dad loved the bistro daily, being taken for short walks, birthday celebrations, world book day, cinema room. Life at BH fully inclusive. The main garden enabled him to sit and interact with other residents. Out grateful thanks for our dad's wonderful experience. Professional & warmly welcoming to everyone. Would highly recommend.

Reply from Kyla Darling, Home Manager at Burford House Care Home

Thank you so much for your wonderful feedback! We are truly touched by your kind words and are delighted to hear that your father had a nice stay at Burford House Care Home. Our team strives every day to create a warm, welcoming and supportive environment and it's incredibly rewarding to know that our efforts are making such a positive impact. Thank you for your recommendation and for taking the time to share your experience.


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Review of

Burford House Care Home

from Sylvia R (Daughter of Resident) published on 11 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Burford House is an excellent care home, from the moment you are greeted by the friendly receptionist the activities are very varied and include everyone and nothing is too much trouble for the staff.
All the nursing staff are very professional, friendly, approachable and always happy to answer any
queries we have.
My father is very happy and has improved more than we could ever hoped for.

Reply from Kyla Darling, Home Manager at Burford House Care Home

Thank you so much for your lovely feedback! Your comments about the professionalism, care and helpfulness of our staff mean the world to us - they are the heart of everything we do. Thank you for your recommendation and for taking the time to share your experience.


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Review of

St Pauls Care Centre

from D P (Nephew of Resident) published on 9 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My aunt was always treated well, she had good and bad days. But the staff were always giving 100% every day! It really is 5 star! Thank you all for looking after her xx

Reply from Jay Demetrious, Marketing Executive at St Pauls Care Centre

Thank you for your lovely message. We're so glad your aunt felt well cared for-it means a lot to us.


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Review of

Burford House Care Home

from Tania D (Daughter of Resident) published on 9 April 2025
Overall Experience  Overall Experience 5.0 out of 5

All the staff genuinely care and are dedicated to the resident, whilst also giving support to their families. Our dad has come on so much since being here, the excellent food, environment and the activities all play a part in this. Thank you, it is so reassuring for us as a family to know he has such
excellent care.

Reply from Jay Demetrious, Marketing Executive at Burford House Care Home

Thank you so much for your thoughtful words. We're delighted to hear your dad is doing so well. It's a privilege to support him and your family.


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Review of

Kingfisher Nursing Home

from Karen H (Daughter of Resident) published on 7 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Very friendly, helpful. Plenty of activities. Peace of mind on Mum's health and safety.

Reply from Jay Demetrious, Marketing Executive at Kingfisher Nursing Home

Thank you for your lovely feedback. We're so pleased to hear your mum is happy and you have peace of mind.


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Review of

Riverdale Care Home

from Stephen A (Son of Resident) published on 7 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum was transferred from hospital to Riverdale for end of life care. The staff were amazing from the receptionists, nursing staff and cleaners. Everyone was polite, helpful and caring. My mum received excellent care, and passed away, pain free and with dignity. My heartfelt thank you, to you all.
I will never forget your kindness.

Reply from Jay Demetrious, Marketing Executive at Riverdale Care Home

Thank you for your kind words. We're so sorry for your loss and honoured to have cared for your mum. Your message means a great deal to us.


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Review of

Kingfisher Nursing Home

from H T (Brother of Resident) published on 4 April 2025
Overall Experience  Overall Experience 5.0 out of 5

In my occasional visits to my relative I have always found Kingfisher a warm and welcoming place and the staff have been friendly and helpful at all times, particularly coping efficiently with the vagaries & NHS appointments and rearranging ambulances, etc when necessary. My relative and I are very
happy with his care and nursing.

Reply from Sarah Williams, Marketing Manager at Kingfisher Nursing Home

Thank you for taking the time to share your experience. Our team is dedicated to providing the best possible care and support, and it's wonderful to know that their efforts in managing appointments and ensuring smooth arrangements have made a difference for you and your relative.Your kind words mean a lot to us, and we're delighted that both you and your relative are happy with the care and nursing provided.


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Review of

St Pauls Care Centre

from Ian B (Son of Resident) published on 4 April 2025
Overall Experience  Overall Experience 5.0 out of 5

The staff at St Paul's Card Centre were extremely friendly and provided wonderful care and support to my mother. I couldn't have wished for better care and was comforted in the fact that I knew she was being looked after and safe.
I would recommend St Paul's Card Centre and I have no hesitation in
giving them 5 stars!

Reply from Sarah Williams, Marketing Manager at St Pauls Care Centre

Thank you so much for your kind words and for sharing your experience. We are truly honoured to have been able to care for your mother and provide the support she needed. Knowing that you felt comforted and assured of her well-being means the world to us. Your recommendation and 5-star rating are deeply appreciated, and we will continue to strive for the highest level of care.


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Review of

Byron House Care Home

from Hannah E (Daughter of Resident) published on 4 April 2025
Overall Experience  Overall Experience 5.0 out of 5

We recently moved mum from another care provider to Byron House. It's like as though my whole world has changed. The care of mum is amazing, nothing too much trouble. I don't have to chase anybody, they are proactive in contracting me. She is always beautifully dressed, clean hair etc. Thank you and
warm loving environment.

Reply from Sarah Williams, Marketing Manager at Byron House Care Home

Ensuring your mum receives the best possible care in a warm and loving environment is our top priority, and it means the world to us that you feel at ease knowing she is well looked after. Your feedback is incredibly encouraging to our team, who are dedicated to making every resident feel comfortable, valued, and cared for. If there is ever anything more we can do, please don't hesitate to reach out.


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Review of

Hampden Hall Care Centre

from Mark F (Son of Resident) published on 27 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Friendly and attentive staff who look after their residents with real care and compassion. There's always someone available to talk to about my dad and it's clear they have got to know him over the few months he's been here. Facilities are very good, there's a pleasant environment for the residents,
and the food always looks and smells good. Very grateful my dad is able to stay in such a lovely place and receive the care that he needs.

Reply from Sarah Williams, Marketing Manager at Hampden Hall Care Centre

We're truly grateful for your feedback and delighted to hear that your Dad is happy and well cared for with us. Our team is dedicated to providing a warm and supportive environment, and it's wonderful to know that their care and compassion shine through. We always strive to create a comfortable home with great facilities and delicious meals, so your appreciation means a lot to us.


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Review of

Westgate House Care Centre

from D H (Daughter of Resident) published on 24 March 2025
Overall Experience  Overall Experience 3.0 out of 5

Mum picked up a lot better while her stay in Westgate. Her appetite improved and enjoyed her stay. Did not like going in the dining area as other patients non-commutative. Had some physio but to be honest has not improved her, came away with fluid in her lung which has got worse since home. Doctor dealing
with it.

Reply from Sarah Williams, Marketing Manager at Westgate House Care Centre

It's good to hear that Mum's appetite improved and that she had a generally positive experience at Westgate. Our priority is the health and wellbeing of all residents, and we strive to provide the best possible care. If you would like to discuss any concerns further, please don't hesitate to contact the Home Manager.


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Review of

Hampden Hall Care Centre

from Tina H (Daughter of Resident) published on 24 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My father is currently staying ay Hampton Hall in an interim NHS hub bed, as he is being assessed for on going care. I can not stress how absolutely amazing the staff are in Hampden House, nothing is too much trouble for them, they are kind, compassionate, and utterly dedicated to the welfare and comfort
of the residents. If the home was located to my father's home town I would have absolutely no qualms in requesting for his continued care to be given by this truly loving group of people.

Reply from Sarah Williams, Marketing Manager at Hampden Hall Care Centre

Thank you so much for your wonderful review. We truly appreciate your kind words about our dedicated team at Hampden Hall. It means the world to us to know that your father is receiving the compassionate care he deserves during his stay. Our staff take great pride in ensuring the comfort and well-being of all our residents, and your feedback is a testament to their hard work and commitment. While we understand that location plays a significant role in long-term care decisions, we are truly honoured that you would consider us for your father's continued care. If there's anything more we can do to support you and your family during this time, please don't hesitate to reach out. Wishing your father all the best in his ongoing assessment and care journey.


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Review of

Hampden Hall Care Centre

from Paula B (Daughter of Resident) published on 24 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My father is well cared for at Hampden Hall Care Centre. Following a fall at home my father arrived at the centre and was anxious and unsettled, with the care and support of the staff he has settled into a new routine and is encouraged to do as much as he can independently. His wellbeing has improved
and he is now much happier than when he lived alone. From a family point of view the care staff have been very supportive, friendly and easy to talk to. We know he is safe, well cared for an has the support he needs when he needs it.

Reply from Sarah Williams, Marketing Manager at Hampden Hall Care Centre

Thank you for taking the time to share your experience. We are so pleased to hear that your father has settled in well at Hampden Hall Care Centre and that his wellbeing has improved. It's heart warming to know that our team's care and support have made such a positive difference in his life. Our goal is to provide a safe, nurturing environment where residents feel comfortable, encouraged, and as independent as possible. It's wonderful to hear that both your father and your family feel supported by our staff. Your kind words mean so much to our team, and we truly appreciate your trust in us.


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Awards / Recognitions (6)

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Frequently Asked Questions about Westgate Healthcare Ltd

How many Care Homes does Westgate Healthcare Ltd own?

Westgate Healthcare Ltd own 9 Care Homes.

Which Westgate Healthcare Ltd Care Homes have the highest review score?

Chestnut Manor Care Home, Byron House Care Home & Riverdale Care Home have the highest review score.