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Care Homes Owned by Westgate Healthcare Ltd

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Westgate Healthcare Ltd
Westgate Healthcare is a family-owned and run care group with a portfolio of nine homes across Buckinghamshire, Hertfordshire, Essex and London. All inspected Westgate Healthcare homes are rated ‘Good’ or ‘Outstanding’ by the sector regulator, The Care Quality Commission (August 2023).

Westgate Healthcare Ltd Locations (9)

 - Browse 9 Care Homes owned by Westgate Healthcare Ltd
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Byron House Care Home
141-143 Wendover Road, Aylesbury HP21 9LP 
9.9 76 reviews
Byron House Care Home, Aylesbury, Buckinghamshire
"Byron House Care Home personnel have consistently delivered a high standard in every respect for my mother whilst she has been in their…"   Read all 76 reviews
  • from £1,800 / week
  • 28 Rooms
Location Type Care Home

Rated Outstanding Overall and in 'Caring', 'Responsive' and ‘Well Led’ by the Care Quality Commission in January 2023, Byron House Care Home is a little gem; uniquely warm, personalised and friendly, ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
St Pauls Care Centre
Long Mimms, Hemel Hempstead HP2 5XW 
9.9 176 reviews
St Pauls Care Centre, Hemel Hempstead, Hertfordshire
"In August 2024 Dad had a fall at home and was admitted to hospital where he then developed sepsis however somehow he got through but it was…"   Read all 176 reviews
  • from £1,700 / week
  • 88 Rooms
Location Type Care Home

This attractive and professionally managed care home rated ‘Outstanding’ in March 2020 by the Care Quality Commission, has been supporting the local communities of Hemel Hempstead, Hertfordshire and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Hampden Hall Care Centre
Tamarisk Way, Weston Turville, Aylesbury HP22 5ZB 
9.9 202 reviews
Hampden Hall Care Centre, Aylesbury, Buckinghamshire
"A lovely, welcoming home. Lovely smiling receptionist, very caring staff who continually went that extra mile to make my wife's stay as…"   Read all 202 reviews
  • from £1,700 / week
  • 120 Rooms
Location Type Care Home

This beautiful care & nursing home has been supporting the local community of Aylesbury for over 10 years, offering skilled and responsive nursing, residential and dementia care. Residents and their ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Riverdale Care Home
65 Duggers Lane, Braintree CM7 1BA 
9.9 95 reviews
Riverdale Care Home, Braintree, Essex
"Our father was only at Riverdale for a little over a week, but the impact the staff made was heartfelt. During such a difficult time, he…"   Read all 95 reviews
  • from £1,750 / week
  • 40 Rooms
Location Type Care Home

Riverdale Care Home is where first-class care meets luxury living. This 40-bed exceptional care home provides outstanding residential, nursing, respite and dementia care in a beautiful purpose-built ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Burford House Care Home
Rickmansworth Road, Chorleywood, Rickmansworth WD3 5SQ 
9.9 60 reviews
Burford House Care Home, Rickmansworth, Hertfordshire
"All the staff have been very helpful in assisting mum to settle in at Burford House. It has been a big step for her going from…"   Read all 60 reviews
  • from £1,950 / week
  • 46 Rooms
Location Type Care Home

Burford House Care Home, the latest luxury addition to Westgate Healthcare, opened its doors in September 2022, offering first-class residential, nursing, palliative and respite care to accommodate ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Kingfisher Nursing Home
Emmanuel Lodge, College Road, Cheshunt, Waltham Cross EN8 9NQ 
9.8 72 reviews
Kingfisher Nursing Home, Waltham Cross, Hertfordshire
"Since my sister has been in Kingfisher, she has made a good recovery from being end-of-life to how she is today. She still has problems but…"   Read all 72 reviews
  • from £1,850 / week
  • 22 Rooms
Location Type Care Home

Kingfisher Nursing Home is a homely and cosy care facility with views over scenic gardens. The home specialises in a range of care needs for its residents. All staff are fully trained and pride ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Westgate House Care Centre
Tower Road, Ware SG12 7LP 
9.8 345 reviews
Westgate House Care Centre, Ware, Hertfordshire
"Our mum Shirley was a resident for three months. The care she received at Westgate House was fantastic and the staff were caring, personal…"   Read all 345 reviews
  • from £1,700 / week
  • 109 Rooms
Location Type Care Home

This attractive and professionally managed care home rated Outstanding in ‘Well Led’ by the Care Quality Commission in January 2020, has been supporting the local community of Ware for over fifteen ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Chestnut Manor Care Home
63 Cambridge Park, Wanstead, London E11 2PR 
9.7 42 reviews
Chestnut Manor Care Home, London, London
"What can I say, other than well done to Chestnut Manor Care Home for the way they put on a very good Valentine's day for the residents. I…"   Read all 42 reviews
  • from £1,950 / week
  • 60 Rooms
Location Type Care Home

Chestnut Manor offers luxury living alongside high quality care, from residential, dementia and more complex nursing requirements, within opulent surroundings and facilities. Short term private ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Meadowhill Care Home
Castleford Close, Borehamwood WD6 4AL 
9.7 15 reviews
Meadowhill Care Home, Borehamwood, Hertfordshire
"I cannot praise Meadowhill care home enough. Since her arrival at Meadowhill my mother in law has received the very best of care from every…"   Read all 15 reviews
  • from £1,700 / week
  • 75 Rooms
Location Type Care Home

Meadowhill, a purpose-built, 75-bedroom care home offers specialist residential, nursing, respite, and palliative care. Tailored care plans are devised for each individual resident, ensuring health ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Westgate Healthcare Ltd Reviews (1083)

9.8

Westgate Healthcare Ltd has a Group Review Score of 9.8 (9.824) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Westgate Healthcare Ltd must have a Review Score.

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Review of

St Pauls Care Centre

from Julia A (Daughter of Resident) published on 16 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
In August 2024 Dad had a fall at home and was admitted to hospital where he then developed sepsis however somehow he got through but it was decided due to other health issues that were incurable he was to receive palliative care.


After selecting St Paul's on recommendation he became a resident there,

and straight away within a day or so they had him looking clean and gave him a much wanted shave as Dad always shaved every day.


The excellent care and attention given to Dad bought him and us another 18 months after being told we had 3 months so thank you to the nurses, carers, chefs, cleaners, entertainers and the managers for giving us that.


My family have all said that we are putting down our names to go here if ever we require care.


They made us and Dad feel like a member of a big family.

Reply from Sarah Williams, Marketing Manager at St Pauls Care Centrehank you so much for taking the time to share your experience with us. Your message truly means a great deal to everyone here at St Paul's.

We are deeply honoured that your father and your family chose St Paul's during such an important and sensitive time. It is wonderful to hear that the team were able to make him feel comfortable, cared for, and like part of our family from the very beginning. Something as simple as helping him feel clean and giving him his daily shave may seem small, but we know how important those personal routines are in maintaining dignity and a sense of self.

To know that the care, compassion, and dedication of our nurses, carers, chefs, cleaners, entertainers, and managers helped bring your father comfort - and gave your family precious additional time together - is incredibly meaningful to us. Your kind words will be shared with the whole team, who will be very touched to hear the difference their work made.
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Review of

Chestnut Manor Care Home

from Terence M (Partner of Resident) published on 16 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What can I say, other than well done to Chestnut Manor Care Home for the way they put on a very good Valentine's day for the residents. I was invited to a special 3 course dinner with my partner, and with all the trimmings, of balloons, hearts, chocolate etc. It made me feel special to be part of this.
I can't praise the admin staff & activity ladies of the care home highly enough. Thank you so, so much.
Reply from Sarah Williams, Marketing Manager at Chestnut Manor Care HomeWe're absolutely delighted to hear that you and your partner enjoyed the Valentine's Day celebration at Chestnut Manor. Our team always strives to create meaningful and memorable moments for our residents and their loved ones, so it's wonderful to know that the special three-course dinner and the festive atmosphere helped make the occasion feel so special.
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Review of

Riverdale Care Home

from Trevor B (Son of Resident) published on 13 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our father was only at Riverdale for a little over a week, but the impact the staff made was heartfelt. During such a difficult time, he was treated with incredible dignity, care and compassion. As a family, we were met with nothing but respect and empathy. Though our father has passed away, we take
great comfort knowing his final days were spent in the best possible care. We cannot thank the team enough.
Reply from Sarah Williams, Marketing Manager at Riverdale Care HomeThank you for taking the time to share such a heartfelt message with us.
We are deeply sorry for the loss of your father. It means a great deal to know that, during such a difficult time, our team at Riverdale was able to provide him with dignity, compassion and care, and to support your family with the respect and empathy you deserved.
Even though his stay with us was short, we are truly honoured that we could be part of ensuring his final days were comfortable and peaceful. Your kind words will mean so much to the whole team, who work incredibly hard to provide the highest standard of care and support to every resident and their families.
Please accept our sincere condolences once again. Thank you for trusting us to care for your father.
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Review of

Westgate House Care Centre

from Janet C (Daughter of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mum Shirley was a resident for three months. The care she received at Westgate House was fantastic and the staff were caring, personal and could not have done any more for our mum. they provided great food, entertainment and a friendly atmosphere.They looked after our mum with respect and dignity
right to the end.Thank you to Sanan, Nora, Shibs and Jan for their support of mum and our family.
Reply from Sarah Williams, Marketing Manager at Westgate House Care CentreWe are truly honoured that you chose Westgate House to care for your mum, and it means a great deal to hear that her time with us was filled with compassion, respect and dignity. Providing a warm, supportive and friendly environment for both residents and their families is incredibly important to us, so we are pleased that this was reflected in Shirley's care.

On behalf of everyone at Westgate House, thank you again for your thoughtful feedback. It was a privilege to care for Shirley, and we send our warmest wishes to you and your family.
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Review of

St Pauls Care Centre

from J C (Friend of Resident) published on 11 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The security excellent. Always receive a warm and friendly welcome. Care is given with sensitivity and kindness everywhere beautifully clean. Especially the room our dear friend is in!
Reply from Sarah Williams, Marketing Manager at St Pauls Care CentreWe are delighted to hear that you felt welcomed and well supported when visiting our home. Providing a safe, warm and friendly environment for residents and their loved ones is incredibly important to us, so it's wonderful to know that our team's care, sensitivity and kindness made a positive impression.

We are also very pleased that you noticed the cleanliness of the home and the comfort of your dear friend's room. Our housekeeping and care teams work hard to ensure the environment is always maintained to a high standard.
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Review of

St Pauls Care Centre

from P B (Son of Resident) published on 11 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been here for a month and has been very well looked after, There have been a number of issues to do with settling in and there have been dealt with extremely well. He seems now to be settling in well and is much happier than when he arrived.
Reply from Sarah Williams, Marketing Manager at St Pauls Care CentreThank you for taking the time to share your feedback. We understand that moving into a new home can be a significant transition, and it's not unusual for there to be some challenges while settling in. Our team works hard to support both residents and their families through this period with patience, understanding and personalised care, so it's wonderful to hear that your father is now feeling more settled and happier.

Your kind words mean a great deal to the team, and we look forward to continuing to support your father and ensuring he feels comfortable and at home with us.
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Review of

Westgate House Care Centre

from Susan F (Respite Resident) published on 11 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was looked after very well. Thank you.
Reply from Sarah Williams, Marketing Manager at Westgate House Care CentreThank you for your kind review. We're so pleased to hear that you felt well looked after. Our team is dedicated to providing compassionate care and support, so it's wonderful to know that your experience reflected this. Your feedback is greatly appreciated and will be shared with the team.
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Review of

Meadowhill Care Home

from Anil H (Son of Resident) published on 9 March 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Care home staff made the booking for respite care very easy, availabilty was good and the period of stay was flexible.
As I did not stay there or visit my mother, I cannot comment on the facilities-but from the website-there was much to offer.
Mother did not mention any problems while she was there.
Reply from Jay Demetrious, Marketing Executive at Meadowhill Care HomeThank you for your feedback. We're glad that arranging your mother's respite stay was straightforward and flexible, and that she had a comfortable time with us. We hope to welcome you both again in the future!
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Review of

Westgate House Care Centre

from Julie S (Daughter of Resident) published on 3 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are incredibly grateful to everyone at Westgate Nursing Home. From the very beginning, the care and compassion shown to our dad, Arthur, has been outstanding. Every carer is amazing - kind, patient, and genuinely caring. Seeing Arthur's face light up when he sees them says it all. Since moving from
North Middlesex University Hospital six months ago, his wellbeing has improved remarkably, and knowing he's looked after 24/7 gives us such peace of mind. The staff go above and beyond, from fun activities and events to encouraging residents to socialize, creating a truly warm and welcoming atmosphere. Every visit is a pleasure - we are always greeted warmly by reception, nurses, carers, cleaning staff, and management. The home is spotless, the meals are lovely, and every member of staff contributes to making Westgate safe, caring, and happy.
We couldn't be happier with Arthur's care and feel completely reassured that he is in the best possible hands. - Susan, Julie & Jane
Reply from Sarah Williams, Marketing Manager at Westgate House Care CentreThank you so much for your incredibly kind and thoughtful review. We are so pleased to hear how well Arthur has settled in since joining us from North Middlesex University Hospital, and that you've seen such a positive improvement in his wellbeing. Knowing that his face lights up when he sees our team is the greatest compliment we could receive - that's exactly the kind of relationship we strive to build with every resident.

Your recognition of our carers, nurses, reception, housekeeping, activities team and management will be shared with them all. Our entire team works hard to create a warm, welcoming and engaging environment, and it's wonderful to know that this gives you peace of mind and makes every visit a pleasure.

Thank you for placing your trust in us to care for Arthur. It is a privilege to look after him and to support your family.
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Review of

St Pauls Care Centre

from Anne V (Daughter of Resident) published on 27 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has improved in the months he has been here. She is well cared for and the staff are all so lovely and friendly. mum is becoming happier and more settled as time has gone on.
Reply from Sarah Williams, Marketing Manager at St Pauls Care CentreWe're delighted that Mum is feeling happier and more settled, and that you've found the team to be caring and friendly. Ensuring that Mum feels safe, comfortable and well supported is always our priority, so your feedback is incredibly reassuring for everyone here.

Please don't hesitate to reach out if there is ever anything you would like to discuss. We're always here to help.
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Review of

Westgate House Care Centre

from J D (Respite Resident) published on 27 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you to all the staff at Westgate House. Staff very helpful and treated me with dignity. I have achieved a lot here re: my mobility but still yet a long way to go. But thanks to the physiotherapy department I am well on my way. Thank you all.
Reply from Sarah Williams, Marketing Manager at Westgate House Care CentreThank you so much for your wonderful review and for taking the time to share your experience at Westgate House.

We are truly pleased to hear that you felt treated with dignity and found our team helpful and supportive throughout your stay. Providing compassionate, respectful care is at the heart of everything we do.

It's especially encouraging to hear about the progress you've made with your mobility. Your determination, alongside the support of our physiotherapy department, is a fantastic combination. While we understand there may still be a journey ahead, we're delighted to know you feel well on your way.

We will be sure to share your kind words with the entire team-they will mean a great deal to everyone. Wishing you continued progress and success in your recovery.
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Review of

Hampden Hall Care Centre

from Gillian S (Wife of Resident) published on 25 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very positive. I was impressed by how quickly various staff members came to know my husband, his various preferences and his character. Also likes the activities, with some variety. I felt there was an upbeat atmosphere smiley staff. Also, maintenance were very helpful and quick in setting up the TC
and computer. Friends and relatives have commented on my husband's improved chattiness and mood. He was staying for respite, and I would hope there'll be a place for him if he needs permanent care.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care CentreUnderstanding each resident's preferences, personality and character is so important to us, especially during a respite stay. It's wonderful to know your husband enjoyed the activities and the variety on offer, and that you felt the upbeat atmosphere from our smiling team. That means a great deal.

Most of all, it's fantastic to hear that friends and relatives have noticed an improvement in your husband's chattiness and mood. Supporting wellbeing and confidence is at the heart of what we do, and your comments truly reassure us that we're achieving that.

We're so pleased you chose us for his respite stay, and we would be honoured to welcome him back should you ever need us again - whether for respite or longer-term care.
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Review of

Hampden Hall Care Centre

from James M (Husband of Resident) published on 23 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely, welcoming home. Lovely smiling receptionist, very caring staff who continually went that extra mile to make my wife's stay as good as possible and were so kind and supportive to me. Had a real sense of community and a great sense of team spirit.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care CentreWe are truly delighted to hear that you experienced such a warm welcome and felt supported throughout your wife's stay. It means a great deal to us that our receptionist and care team made a positive impression and that their kindness and dedication helped make this time as comfortable as possible for you both.

Creating a genuine sense of community, compassion and teamwork is at the heart of everything we do, so it is incredibly rewarding to know this was felt by you.
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Review of

Westgate House Care Centre

from J M (Daughter of Resident) published on 17 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care home was selected by the hospital but it turned out to be a good choice. The management, receptionists and carers were always polite, friendly, helpful and treated us and mum with respect. Mum was unable to join in with many of the activities so I can't really comment on those. We were happy
with the care that mum received and appreciate the help given to us by the Home Manager.
Reply from Sarah Williams, Marketing Manager at Westgate House Care CentreWe're really pleased to hear that, although the home was initially selected by the hospital, it turned out to be a positive choice for you and your family. Your kind words about our management team, receptionists and carers mean a great deal - we always aim to treat every resident and their loved ones with warmth, dignity and respect.

We're also glad you felt supported by the Home Manager throughout your Mum's stay, and that you were happy with the care she received.
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Review of

Westgate House Care Centre

from Peter H (Respite Resident) published on 17 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I came to Westgate House for rehabilitation after mini stroke and pneumonia and the care I have received during my stay was excellent. All the staff were kind, caring and helpful at all times and treated me with respect. Physiotherapy staff were professional, patient and understanding and helped me
to regain my strength. I arrived at Westgate House in the ambulance unable to walk and left walking to the car with the frame after just 2 weeks.
Thank you every one, I can recommend this rehabilitation and care home highly.
Reply from Sarah Williams, Marketing Manager at Westgate House Care CentreWe're delighted to hear that you received excellent care during your rehabilitation stay at Westgate House, and that our team supported you with kindness, respect and compassion throughout.

It's especially lovely to hear your progress in such a short time - arriving unable to walk and leaving just two weeks later walking to the car with a frame is a fantastic achievement. Our physiotherapy team will be so proud to know their support, patience and encouragement helped you regain your strength.

Thank you again for your recommendation. We wish you continued recovery and all the very best for the future.
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Review of

Byron House Care Home

from I P (Son of Resident) published on 16 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Byron House Care Home personnel have consistently delivered a high standard in every respect for my mother whilst she has been in their care. I have every confidence in them and their delivery and commitment to provide a first class service.
Reply from Sarah Williams, Marketing Manager at Byron House Care HomeWe're absolutely delighted to hear that the team at Byron House Care Home has consistently delivered such a high standard of care for your mother. Your confidence in our staff and in the service we provide truly means a great deal to us.
Our team is fully committed to delivering a safe, compassionate, and first-class service, so it's incredibly rewarding to know that this has been your experience.
Thank you again for your trust and recommendation.
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Review of

Westgate House Care Centre

from Pamela S (Resident) assisted by family/friend published on 13 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Following a fall and admission to hospital for 25 weeks I was discharged into the care of Westgate where I learnt to walk, cook, self care etc. In that time I was there (4 weeks) + went from not being able to do anything to being able to function, nearly back to normal. The OT and physio staff were
instrumental in this progress and forever grateful to Debs and Caroline. The cares and nursing team were always very kind to me.
Reply from Sarah Williams, Marketing Manager at Westgate House Care CentreWe're truly delighted to hear how far you progressed during your time with Westgate following such a long hospital stay. To go from not being able to do anything to being able to walk, cook, and manage your self-care again in just four weeks is an incredible achievement - and you should be very proud of yourself.

We're especially pleased to hear that our OT and physiotherapy team played such an important role in supporting your recovery. Debs and Caroline will be deeply touched by your kind words, and we will ensure your thanks are passed on to them.

Thank you also for recognising the care and nursing team. Compassion, kindness and encouragement are at the heart of what we do, and it means a great deal to know you felt supported throughout your stay.

Wishing you continued strength and progress in your recovery - and thank you again for trusting Westgate with your rehabilitation and care.
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Review of

Chestnut Manor Care Home

from J H (Daughter of Resident) published on 13 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at Chestnut Manor for nine months and we are very pleased with the care and support. The staff are excellent from reception to care to activities. The summer party was lots of fun as were the Christmas activities. Outstanding! The only room for improvement is food which is a bit hit and
miss!
Reply from Marion Williams, Home Manager at Chestnut Manor Care HomeWe're delighted to hear that your mum has been with us for nine months and that you've been so pleased with the care and support she has received. Your kind words about the whole team, from reception through to care and activities, mean a great deal, and we'll be sure to share your feedback with everyone.
It's also lovely to hear you enjoyed the summer party and our Christmas celebrations. Creating fun, meaningful moments for residents and families is something we're very proud of, so it's fantastic to know these events were memorable for you.
Thank you as well for your honest comments about the food. We appreciate this feedback and we are continuing to work closely with our kitchen team to improve consistency and ensure meals are enjoyable, nutritious, and meet residents' preferences.
Thank you again for your support, we're grateful you chose Chestnut Manor for your Mum's care.
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Review of

Chestnut Manor Care Home

from Karen C (Daughter of Resident) published on 13 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum settled in at Chestnut Manor Care Home very well and has made some lovely friends there. We had a few issues with the food alternatives for Mum but must say that since the new manager started everything was promptly rectified to a high level. The activity team are amazing, bring fun & challenges
to all residents and they are very attentive to all. Carers, support staff and reception are all very welcoming and a pleasure to chat to. Chestnut Manor is a very happy, safe & caring environment.
Reply from Marion Williams, Home Manager at Chestnut Manor Care HomeThank you so much for taking the time to leave such a thoughtful review.
We're absolutely delighted to hear that your Mum has settled in so well at Chestnut Manor and has made some lovely friends - that really means a lot to us.
We're also grateful that you raised the issue around food alternatives, and we're pleased we were able to resolve this promptly once the new manager started. Your feedback helps us improve, and we're glad the outcome met a high standard.
It's wonderful to hear your kind words about our activity team - they truly work hard to bring fun, variety and meaningful engagement to every resident. We'll also be sure to share your lovely comments with our carers, support staff and reception team, who will be so pleased to know they've made such a positive impression.
Thank you again for your recommendation and for trusting us with your Mum's care. We're proud to provide a happy, safe and caring environment for all our residents.
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Review of

Chestnut Manor Care Home

from David M (Husband of Resident) published on 11 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Three years ago my wife became a resident at Chestnut Manor Care Home where she has received professional care with compassion, understanding and friendship, all this has been greatly appreciated and a great relief for our family. Chestnut Manor Care Home is bright and clean and more like a family home.
Its the wonderful staff who are at the heart of this. The carers, nurses, and all the support team who are part of the housekeeping, and the receptionists who are so welcoming. It demonstrates a happy team lead by good management. It has been reassuring to know that my wife is looked after so well. We meet many people in our lives and we occasionally meet people who we just know will make this a better world. The staff at Chestnut Manor are such people. It has been a privilege to know them and call them friends.
Reply from Marion Williams, Home Manager at Chestnut Manor Care HomeThank you so much for taking the time to share such a thoughtful and heartfelt review.
We're truly honoured that your wife has been part of the Chestnut Manor family for the past three years, and it means a great deal to hear that she has received care with compassion, understanding and friendship. Knowing this has brought reassurance and relief to you and your family is exactly what we strive for every day.
Your kind words about our team - from the carers and nurses to housekeeping and reception, will be shared with everyone. They will be deeply touched by your recognition, and we're so pleased you've felt the warmth of a happy, supportive team.

Thank you again for your trust and for describing our staff in such a meaningful way. It is a privilege for us to care for your wife, and we are grateful to have you as part of our Chestnut Manor community.
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  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Awards / Recognitions (7)

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Frequently Asked Questions about Westgate Healthcare Ltd

Costs for care homes owned by Westgate Healthcare Ltd

Average costs per week for care homes owned by Westgate Healthcare Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Westgate Healthcare Ltd, based on 9 out of 9 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,789
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Westgate Healthcare Ltd own?

Westgate Healthcare Ltd own 9 Care Homes.

Which Westgate Healthcare Ltd Care Homes have the highest review score?

Byron House Care Home, St Pauls Care Centre & Hampden Hall Care Centre have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westgate Healthcare Ltd to verify any information. View our terms and conditions. Westgate Healthcare Ltd has a Platinum Service – more info.