Care Home Owned by Westgate Healthcare Ltd in Essex

Reply from Sarah Williams, Marketing Manager at Riverdale Care HomeWe're delighted to hear that your friends were impressed by the quality and standard of the accommodation, and that such a positive impression was made from the moment they arrived. Our team always aims to make visitors feel comfortable and valued.
We're also glad to hear that your sons, who visit regularly, have had similarly positive experiences. Your kind words mean a great deal to us and will be shared with the team as encouragement to continue maintaining the high standards you've described.

Reply from Sarah Williams, Marketing Manager at Riverdale Care HomeThank you so much for your lovely review. We're delighted to hear that you enjoyed our Christmas event! It was a joy to bring everyone together with the reindeers, festive treats, entertainment, and of course Santa.
We're truly grateful for your kind words about our team and the care we provide. Creating meaningful moments for our residents, their families, and our staff is at the heart of what we do.

Thank you for joining us and for being part of such a special day.

Reply from Jay Demetrious, Marketing Executive at Riverdale Care HomeThank you for your lovely review. We are so pleased your wife has settled in and that you both enjoyed the Country and Western BBQ. The team will be delighted to hear your kind words, especially about our very own Woody! We look forward to welcoming you to more events soon.

Reply from Lucy Mcshane, Marketing Assistant at Riverdale Care HomeThank you so much for your lovely review. We're so happy to hear how well both your mother-in-law and father have settled in and that they're enjoying the care, activities and food. Your kind words about our staff, food, and facilities are very much appreciated, and we'll make sure to share them with the team. Thank you again for your recommendation - it's an honour to be trusted with the care of your loved ones.

Reply from Sarah Williams, Marketing Manager at Riverdale Care HomeWe're truly moved by your message and honoured that you chose Riverdale to care for your dad during such an important time.We understand how emotional and difficult the transition to nursing care can be, and it means everything to us that our team was able to provide comfort, reassurance, and support to both your dad and your family. Knowing that Riverdale felt like a second home-even during a short stay-is the highest compliment we could receive.Restoring dignity, offering genuine care, and creating a warm, welcoming environment is at the heart of everything we do. Your kind words about our staff, the surroundings, and the overall atmosphere will be shared with the whole team, thank you again for your trust and recommendation.

Reply from Jay Demetrious, Marketing Executive at Riverdale Care HomeThank you for your kind words. We're so sorry for your loss and honoured to have cared for your mum. Your message means a great deal to us.

Reply from Sarah Williams, Marketing Manager at Riverdale Care HomeThank you so much for your kind words and for taking the time to share your experience at Riverdale! We are thrilled to hear that you've consistently been impressed with the quality of care and dedication from our team. Your recognition of our staff's cheerfulness and commitment means the world to us, as we strive to create a welcoming and supportive environment for everyone. We're especially glad you enjoyed the Family Christmas Day despite the unexpected weather challenges. It was important to us to ensure the day remained special, and we're delighted it came together seamlessly for you.