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Care Homes Owned by Westgate Healthcare Ltd in Buckinghamshire

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Westgate Healthcare Ltd in Buckinghamshire

Only the locations & reviews in Buckinghamshire for Westgate Healthcare Ltd are showing below.

View the details of all 9 locations (with 1107 reviews) owned by Westgate Healthcare Ltd

Westgate Healthcare Ltd Locations in Buckinghamshire (2)

 - Browse 2 Care Homes owned by Westgate Healthcare Ltd in Buckinghamshire
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Hampden Hall Care Centre
Tamarisk Way, Weston Turville, Aylesbury HP22 5ZB 
9.9 206 reviews
Hampden Hall Care Centre, Aylesbury, Buckinghamshire
"My family and I have been delighted with the care my mother received over the two years she was a resident. Every member of staff we came…"   Read all 206 reviews
  • from £1,700 / week
  • 120 Rooms
Location Type Care Home

This beautiful care & nursing home has been supporting the local community of Aylesbury for over 10 years, offering skilled and responsive nursing, residential and dementia care. Residents and their ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Byron House Care Home
141-143 Wendover Road, Aylesbury HP21 9LP 
9.8 78 reviews
Byron House Care Home, Aylesbury, Buckinghamshire
"My brother continues to receive good attention. He has complex medical needs that are being addressed effectively by staff. The home is…"   Read all 78 reviews
  • from £1,800 / week
  • 28 Rooms
Location Type Care Home

Rated Outstanding Overall and in 'Caring', 'Responsive' and ‘Well Led’ by the Care Quality Commission in January 2023, Byron House Care Home is a little gem; uniquely warm, personalised and friendly, ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Westgate Healthcare Ltd Reviews in Buckinghamshire (284)

9.8

Westgate Healthcare Ltd has a Group Review Score of 9.8 (9.818) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Westgate Healthcare Ltd must have a Review Score.

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Review of

Byron House Care Home

from Paul B (Brother of Resident) published on 1 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother continues to receive good attention. He has complex medical needs that are being addressed effectively by staff.
The home is most welcoming, caring and professional. Information about my brothers condition is readily available. There is a strong sense of teamwork in supporting her needs.
Inclusivity is a welcome feature, with regular consultation and updating on needs.
Overall, a most empowering experience.
Reply from Sarah Williams, Marketing Manager at Byron House Care HomeThank you for taking the time to share such a thoughtful review. We're really pleased to hear that your brother continues to receive the care and attention he needs, especially given the complexity of his medical condition.
It's reassuring to know that you feel well-informed and involved, and that our team's communication, inclusivity, and collaborative approach are making a positive difference. Creating a welcoming, professional, and supportive environment is something we work hard to maintain every day.
Your feedback means a great deal to us, and we truly appreciate your recognition of the team's efforts.
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Review of

Byron House Care Home

from P W (Son of Resident) published on 29 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are all lovely. They look after my dad extremely well. He is very happy with everything, no complaints at all. He was reluctant to be placed in a care home, but now would not want to go home.
Reply from Sarah Williams, Marketing Manager at Byron House Care HomeThank you so much for your kind words. It truly means a great deal to us to hear that your Dad is happy and feels so well cared for.
We understand how difficult the transition into a care home can be, so it's especially rewarding to know that he now feels comfortable, settled, and at home with us. Our team works hard to provide not just high-quality care, but also a warm and supportive environment for every resident.
Your feedback will be shared with the team, who will be delighted to know the positive impact they are making. Thank you again for taking the time to share your experience.
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Review of

Hampden Hall Care Centre

from Jenny T (Sister of Resident) published on 17 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister was admitted for palliative care and subsequently end of life care. The staff have been supportive, caring, always taking time to answer questions and provide comfort.
Jo and her team are so warm, friendly, courteous and caring, and all in a warm, clean, welcoming and modern setting with
fab decor.
We were offered food, drink and blankets when staying overnight as my sister's life ebbed away. A fabulous care home.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care CentreThank you for taking the time to share such a deeply personal and touching review. We are truly honoured that you chose us to care for your sister during such an important and sensitive time.

Your kind words about Jo and the team mean a great deal. Providing compassionate, attentive care-while also supporting families-is at the heart of what we do, and it's reassuring to know that you felt comforted and supported throughout your sister's journey.

We're especially grateful you highlighted the small touches, such as offering food, drinks, and blankets. We believe these moments matter just as much in helping families feel cared for during difficult times.

It was a privilege to care for your sister, and we thank you sincerely for your trust and for sharing your experience.
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Review of

Hampden Hall Care Centre

from Clare W (Daughter of Resident) published on 17 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My family and I have been delighted with the care my mother received over the two years she was a resident. Every member of staff we came in contact with were kind, compassionate and fun, from the cleaners, laundry staff, nursing assistance and qualified Nursing Staff. I hadn't appreciated how well
liked my mother was and how big a fan club she accumulated. It was very comforting to know that she was so well looked after right up to the end of her life. A big thank you to everyone.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care CentreThank you so much for your kind and heartfelt words. It truly means a great deal to us that your mother's time with us brought comfort not only to her, but to your whole family as well.

Your recognition of our entire team, from housekeeping and laundry to care and nursing staff, is deeply appreciated, as every member plays an important role in creating a warm and supportive environment.

It was an honour to care for your mother, and we are grateful you trusted us to support her through such an important part of her life. Please accept our sincere thanks for taking the time to share your experience.
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Review of

Hampden Hall Care Centre

from S C (Nephew of Resident) published on 10 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Light, and airy. Brilliant, friendly staff, nice environment, well maintained, excellent facilities, and community activities. Food, and drink are available for guests as well. Highly recommended for those seeking good care.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care CentreOur team takes great pride in creating a friendly and supportive atmosphere, so it's wonderful to know that this came through during your visit.

We also appreciate your comments about the food and refreshments for guests, it's all part of making everyone feel comfortable and at home. Your recommendation means a great deal to us, and we're grateful for your support.
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Review of

Hampden Hall Care Centre

from Emily W (Granddaughter of Resident) published on 7 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I wanted to thank all of the staff at Hampden Hall for the care of my Grandmother over the past 2 years. All of the staff were so kind, especially towards the final few days of her life. The staff supported us as a whole family and were great with their communication and time. They have helped make
a hard time a lot easier for all of us. We can rest easy that my grandma was comfortable and well cared for.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care CentreThank you so much for taking the time to share such a heartfelt message. We are truly sorry for your loss, and it means a great deal to know that we were able to support your grandmother, and your whole family, during such an important and emotional time.
Our team is dedicated to providing compassionate, respectful care, especially in those final days, and your kind words about their support and communication will mean so much to them. We're grateful to have been able to help bring comfort and reassurance, and to know your grandmother was well cared for.
Please accept our sincere condolences, and thank you again for your trust in us.
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Review of

Hampden Hall Care Centre

from Matthew M (Son of Resident) published on 1 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment mum arrived she was made very welcome and received exceptional kindness and care. All the nurses and carers have a tough demanding job and they do it with the utmost professionalism.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care CentreIt truly means a lot to our entire team to hear that your Mum felt welcomed and cared for from the moment she arrived.

Our nurses and carers work incredibly hard, and your recognition of their professionalism and compassion is greatly appreciated.

We're grateful you took the time to share your experience, thank you.
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Review of

Hampden Hall Care Centre

from Gillian S (Wife of Resident) published on 25 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very positive. I was impressed by how quickly various staff members came to know my husband, his various preferences and his character. Also likes the activities, with some variety. I felt there was an upbeat atmosphere smiley staff. Also, maintenance were very helpful and quick in setting up the TC
and computer. Friends and relatives have commented on my husband's improved chattiness and mood. He was staying for respite, and I would hope there'll be a place for him if he needs permanent care.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care CentreUnderstanding each resident's preferences, personality and character is so important to us, especially during a respite stay. It's wonderful to know your husband enjoyed the activities and the variety on offer, and that you felt the upbeat atmosphere from our smiling team. That means a great deal.

Most of all, it's fantastic to hear that friends and relatives have noticed an improvement in your husband's chattiness and mood. Supporting wellbeing and confidence is at the heart of what we do, and your comments truly reassure us that we're achieving that.

We're so pleased you chose us for his respite stay, and we would be honoured to welcome him back should you ever need us again - whether for respite or longer-term care.
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Review of

Hampden Hall Care Centre

from James M (Husband of Resident) published on 23 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely, welcoming home. Lovely smiling receptionist, very caring staff who continually went that extra mile to make my wife's stay as good as possible and were so kind and supportive to me. Had a real sense of community and a great sense of team spirit.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care CentreWe are truly delighted to hear that you experienced such a warm welcome and felt supported throughout your wife's stay. It means a great deal to us that our receptionist and care team made a positive impression and that their kindness and dedication helped make this time as comfortable as possible for you both.

Creating a genuine sense of community, compassion and teamwork is at the heart of everything we do, so it is incredibly rewarding to know this was felt by you.
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Review of

Byron House Care Home

from I P (Son of Resident) published on 16 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Byron House Care Home personnel have consistently delivered a high standard in every respect for my mother whilst she has been in their care. I have every confidence in them and their delivery and commitment to provide a first class service.
Reply from Sarah Williams, Marketing Manager at Byron House Care HomeWe're absolutely delighted to hear that the team at Byron House Care Home has consistently delivered such a high standard of care for your mother. Your confidence in our staff and in the service we provide truly means a great deal to us.
Our team is fully committed to delivering a safe, compassionate, and first-class service, so it's incredibly rewarding to know that this has been your experience.
Thank you again for your trust and recommendation.
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Review of

Hampden Hall Care Centre

from David C (Son of Resident) published on 5 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been incredibly impressed with the level of care and support my mother-in-law has received at this home. Transitioning into care is never an easy process, but the staff have made it feel like a true home away from home.
There are three members of the team who deserve a special mention for their
outstanding dedication: Krista, Jo, and Rose. They are particularly lovely individuals who consistently go above and beyond to ensure she is comfortable, happy, and well-looked after. Their kindness and professional support have provided our family with immense peace of mind.
We are very grateful for everything the entire team does and would highly recommend this home to anyone seeking a supportive environment for their loved ones.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care CentreWe're truly delighted to hear that your mother-in-law has settled in well, and that the transition into care has felt like a genuine home away from home. We know how emotional and challenging that change can be for families, so it means a great deal to know our team has been able to provide comfort and reassurance.

A special thank you for your lovely words about Krista, Jo, and Rose. We're incredibly proud of them, and we'll be sure to pass on your kind feedback - they will be so touched to know the difference they've made for your mother-in-law and for your family.

Thank you again for your recommendation and trust. It's a privilege to support your loved one, and we're grateful to have you as part of our home community.
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Review of

Hampden Hall Care Centre

from J S (Friend of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
There is always a lovely atmosphere as soon as I enter the home; the staff are friendly and very helpful. They are a credit to their manager, and there is a lovely calmness.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care CentreThank you very much for your kind feedback. We're delighted to hear that you experience such a welcoming and calm atmosphere when visiting the home. Your comments about our staff being friendly and helpful are truly appreciated, and we will be sure to share your kind words with the team and the manager.
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Review of

Hampden Hall Care Centre

from Carmela C (Daughter of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank Julianna, Krista, and the team at the Pine Unit enough for helping my mum settle in so well. She truly feels like part of the Hampden Hall family.
The staff have been wonderful in encouraging her to stay active; she even has a little 'job' in the dining area because she loves to be helpful!
The activities are fun and engaging, and there is a real sense of community among the residents and staff. The home is always clean, tidy, and has a very friendly, positive atmosphere. I highly recommend Hampden Hall to any family looking for a safe and happy environment for their loved ones.
Kind regards,
Carmela & David (daughter and son in law of resident at Hampden Hall)
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care CentreThank you so much for taking the time to share such a kind and thoughtful review.
We are delighted to hear how well your Mum has settled into life at Hampden Hall and that she truly feels part of our family - that means a great deal to us. It's wonderful to know she enjoys staying active and having her own little role in the dining area; her helpful nature is clearly valued by the team.
Your kind words about Julianna, Krista, and the Pine Unit team will be shared with them, as feedback like this is incredibly rewarding and motivating for our staff.
Thank you again for your recommendation and for trusting us with your Mum's care. Please don't hesitate to speak with the team if there is ever anything we can support you with.
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Review of

Hampden Hall Care Centre

from Nigel L (Brother of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother is very happy at the home. The staff are all very professional, caring and friendly. Visitors are made to feel welcome, starting at reception, and the residents all seem happy. The building is always very clean and tidy.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care CentreThank you so much for taking the time to share your kind feedback. We're delighted to hear that your brother is happy with us - that truly means a great deal to our whole team.
Your comments about our staff, welcoming atmosphere, and the cleanliness of the home are very encouraging, and we'll be sure to pass your kind words on to everyone, including our reception and housekeeping teams.
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Review of

Byron House Care Home

from P M (Friend of Resident) published on 21 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
He came into this most welcoming home just before Christmas and has been looked after extremely well by the caring, supportive and most professional staff. Thank you
Reply from Sarah Williams, Marketing Manager at Byron House Care HomeThank you so much for your kind words. We're delighted to hear that your friend felt so welcomed, especially at such an important time of year. Our team is committed to providing compassionate, high-quality care, and your feedback means a great deal to us. We'll be sure to share your thanks with the staff.
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Review of

Byron House Care Home

from Paul M (Son of Resident) published on 21 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the staff to be compassionate, caring and professional. I feel very confidant in their expertise and the way that they care for my father. They are very respectful of his needs and the best ways to communicate with him. Wonderful, wonderful care!
Reply from Sarah Williams, Marketing Manager at Byron House Care HomeThank you so much for your kind and thoughtful feedback. We're delighted to hear that you've had such a positive experience with our team and that your father feels well cared for and respected. Compassion, professionalism, and understanding each individual's needs are at the heart of what we do, and your words mean a great deal to our staff. Thank you for trusting us with your father's care.
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Review of

Byron House Care Home

from Wendy R (Resident) published on 30 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Far better than I expected - never thought I would be in a home of anykind. Was ready to hate it but no way do I now I'm here
Reply from Sarah Williams, Marketing Manager at Byron House Care HomeWe're thrilled to hear that your expectations were exceeded and that you feel comfortable and happy at Byron. Making everyone feel welcomed, supported, and at home is exactly what we strive for, and your words are a wonderful reminder that our efforts make a difference. We're so glad you're part of our family!
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Review of

Byron House Care Home

from Janet D (Wife of Resident) published on 9 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly care home. Excellent caring staff.
Excellent food. Good rooms. Lovely conservatory.
Could not better.
Reply from Sarah Williams, Marketing Manager at Byron House Care HomeThank you so much for your kind words! We're delighted to hear you enjoyed our care, food, and facilities. Our team works hard to make everyone feel at home, and it's wonderful to know their efforts are appreciated.
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Review of

Hampden Hall Care Centre

from Donald K (Partner of Resident) published on 10 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner has spent several weeks at Hampden Hall for rehabilitation after suffering a broken leg. Her care has been first class throughout. She told me the other day that everyone from cleaners to nurses and carers through to management are delightful, making for a happy atmosphere - nothing seems
to be too much trouble. The food is well cooked and varied and well presented, and delicious. Her room is light and airy, her bed is comfortable, and the provision of a reclining chair is most welcome. Frankly, I can think of nothing that would have improved her stay.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care CentreThank you so much for taking the time to share such a wonderful review. We're delighted to hear that your partner's experience at Hampden Hall has been so positive and that our team has provided care and support to such a high standard. It's heartening to know that every aspect of her stay-from the friendliness of our staff to the comfort of her room and the quality of our meals-contributed to her rehabilitation and wellbeing.
Your kind words mean a great deal to our whole team, who take great pride in creating a happy and caring environment for all our residents. We wish your partner continued progress in her recovery and thank you again for your thoughtful feedback.
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Review of

Hampden Hall Care Centre

from Anthony H (Wife of Resident) published on 7 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As below, excellent all round.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care CentreThank you so much for your 5 star review! We're thrilled to hear that you had an excellent experience with us.
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Awards / Recognitions (7)

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