Care Homes Owned by Westgate Healthcare Ltd in Buckinghamshire

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Westgate Healthcare Ltd in Buckinghamshire

Only the locations & reviews in Buckinghamshire for Westgate Healthcare Ltd are showing below.

View the details of all 9 locations (with 1083 reviews) owned by Westgate Healthcare Ltd

Westgate Healthcare Ltd Locations in Buckinghamshire (2)

 - Browse 2 Care Homes owned by Westgate Healthcare Ltd in Buckinghamshire
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Byron House Care Home
141-143 Wendover Road, Aylesbury HP21 9LP 
"Byron House Care Home personnel have consistently delivered a high standard in every respect for my mother whilst she has been in their…"   Read all 76 reviews
  • from £1,800 / week
  • 28 Rooms
Location Type Care Home

Rated Outstanding Overall and in 'Caring', 'Responsive' and ‘Well Led’ by the Care Quality Commission in January 2023, Byron House Care Home is a little gem; uniquely warm, personalised and friendly, ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Hampden Hall Care Centre
Tamarisk Way, Weston Turville, Aylesbury HP22 5ZB 
"A lovely, welcoming home. Lovely smiling receptionist, very caring staff who continually went that extra mile to make my wife's stay as…"   Read all 202 reviews
  • from £1,700 / week
  • 120 Rooms
Location Type Care Home

This beautiful care & nursing home has been supporting the local community of Aylesbury for over 10 years, offering skilled and responsive nursing, residential and dementia care. Residents and their ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Westgate Healthcare Ltd Reviews in Buckinghamshire (278)

9.8

Westgate Healthcare Ltd has a Group Review Score of 9.8 (9.826) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Westgate Healthcare Ltd must have a Review Score.

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Review of

Hampden Hall Care Centre

from Gillian S (Wife of Resident) published on 25 February 2026
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very positive. I was impressed by how quickly various staff members came to know my husband, his various preferences and his character. Also likes the activities, with some variety. I felt there was an upbeat atmosphere smiley staff. Also, maintenance were very helpful and quick in setting up the TC
and computer. Friends and relatives have commented on my husband's improved chattiness and mood. He was staying for respite, and I would hope there'll be a place for him if he needs permanent care.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care CentreUnderstanding each resident's preferences, personality and character is so important to us, especially during a respite stay. It's wonderful to know your husband enjoyed the activities and the variety on offer, and that you felt the upbeat atmosphere from our smiling team. That means a great deal.

Most of all, it's fantastic to hear that friends and relatives have noticed an improvement in your husband's chattiness and mood. Supporting wellbeing and confidence is at the heart of what we do, and your comments truly reassure us that we're achieving that.

We're so pleased you chose us for his respite stay, and we would be honoured to welcome him back should you ever need us again - whether for respite or longer-term care.
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Review of

Hampden Hall Care Centre

from James M (Husband of Resident) published on 23 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely, welcoming home. Lovely smiling receptionist, very caring staff who continually went that extra mile to make my wife's stay as good as possible and were so kind and supportive to me. Had a real sense of community and a great sense of team spirit.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care CentreWe are truly delighted to hear that you experienced such a warm welcome and felt supported throughout your wife's stay. It means a great deal to us that our receptionist and care team made a positive impression and that their kindness and dedication helped make this time as comfortable as possible for you both.

Creating a genuine sense of community, compassion and teamwork is at the heart of everything we do, so it is incredibly rewarding to know this was felt by you.
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Review of

Byron House Care Home

from I P (Son of Resident) published on 16 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Byron House Care Home personnel have consistently delivered a high standard in every respect for my mother whilst she has been in their care. I have every confidence in them and their delivery and commitment to provide a first class service.
Reply from Sarah Williams, Marketing Manager at Byron House Care HomeWe're absolutely delighted to hear that the team at Byron House Care Home has consistently delivered such a high standard of care for your mother. Your confidence in our staff and in the service we provide truly means a great deal to us.
Our team is fully committed to delivering a safe, compassionate, and first-class service, so it's incredibly rewarding to know that this has been your experience.
Thank you again for your trust and recommendation.
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Review of

Hampden Hall Care Centre

from David C (Son of Resident) published on 5 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been incredibly impressed with the level of care and support my mother-in-law has received at this home. Transitioning into care is never an easy process, but the staff have made it feel like a true home away from home.
There are three members of the team who deserve a special mention for their
outstanding dedication: Krista, Jo, and Rose. They are particularly lovely individuals who consistently go above and beyond to ensure she is comfortable, happy, and well-looked after. Their kindness and professional support have provided our family with immense peace of mind.
We are very grateful for everything the entire team does and would highly recommend this home to anyone seeking a supportive environment for their loved ones.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care CentreWe're truly delighted to hear that your mother-in-law has settled in well, and that the transition into care has felt like a genuine home away from home. We know how emotional and challenging that change can be for families, so it means a great deal to know our team has been able to provide comfort and reassurance.

A special thank you for your lovely words about Krista, Jo, and Rose. We're incredibly proud of them, and we'll be sure to pass on your kind feedback - they will be so touched to know the difference they've made for your mother-in-law and for your family.

Thank you again for your recommendation and trust. It's a privilege to support your loved one, and we're grateful to have you as part of our home community.
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Review of

Hampden Hall Care Centre

from J S (Friend of Resident) published on 30 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
There is always a lovely atmosphere as soon as I enter the home; the staff are friendly and very helpful. They are a credit to their manager, and there is a lovely calmness.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care CentreThank you very much for your kind feedback. We're delighted to hear that you experience such a welcoming and calm atmosphere when visiting the home. Your comments about our staff being friendly and helpful are truly appreciated, and we will be sure to share your kind words with the team and the manager.
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Review of

Hampden Hall Care Centre

from Carmela C (Daughter of Resident) published on 30 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank Julianna, Krista, and the team at the Pine Unit enough for helping my mum settle in so well. She truly feels like part of the Hampden Hall family.
The staff have been wonderful in encouraging her to stay active; she even has a little 'job' in the dining area because she loves to be helpful!
The activities are fun and engaging, and there is a real sense of community among the residents and staff. The home is always clean, tidy, and has a very friendly, positive atmosphere. I highly recommend Hampden Hall to any family looking for a safe and happy environment for their loved ones.
Kind regards,
Carmela & David (daughter and son in law of resident at Hampden Hall)
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care CentreThank you so much for taking the time to share such a kind and thoughtful review.
We are delighted to hear how well your Mum has settled into life at Hampden Hall and that she truly feels part of our family - that means a great deal to us. It's wonderful to know she enjoys staying active and having her own little role in the dining area; her helpful nature is clearly valued by the team.
Your kind words about Julianna, Krista, and the Pine Unit team will be shared with them, as feedback like this is incredibly rewarding and motivating for our staff.
Thank you again for your recommendation and for trusting us with your Mum's care. Please don't hesitate to speak with the team if there is ever anything we can support you with.
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Review of

Hampden Hall Care Centre

from Nigel L (Brother of Resident) published on 29 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother is very happy at the home. The staff are all very professional, caring and friendly. Visitors are made to feel welcome, starting at reception, and the residents all seem happy. The building is always very clean and tidy.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care CentreThank you so much for taking the time to share your kind feedback. We're delighted to hear that your brother is happy with us - that truly means a great deal to our whole team.
Your comments about our staff, welcoming atmosphere, and the cleanliness of the home are very encouraging, and we'll be sure to pass your kind words on to everyone, including our reception and housekeeping teams.
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Review of

Byron House Care Home

from P M (Friend of Resident) published on 21 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
He came into this most welcoming home just before Christmas and has been looked after extremely well by the caring, supportive and most professional staff. Thank you
Reply from Sarah Williams, Marketing Manager at Byron House Care HomeThank you so much for your kind words. We're delighted to hear that your friend felt so welcomed, especially at such an important time of year. Our team is committed to providing compassionate, high-quality care, and your feedback means a great deal to us. We'll be sure to share your thanks with the staff.
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Review of

Byron House Care Home

from Paul M (Son of Resident) published on 21 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the staff to be compassionate, caring and professional. I feel very confidant in their expertise and the way that they care for my father. They are very respectful of his needs and the best ways to communicate with him. Wonderful, wonderful care!
Reply from Sarah Williams, Marketing Manager at Byron House Care HomeThank you so much for your kind and thoughtful feedback. We're delighted to hear that you've had such a positive experience with our team and that your father feels well cared for and respected. Compassion, professionalism, and understanding each individual's needs are at the heart of what we do, and your words mean a great deal to our staff. Thank you for trusting us with your father's care.
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Review of

Byron House Care Home

from Wendy R (Resident) published on 30 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Far better than I expected - never thought I would be in a home of anykind. Was ready to hate it but no way do I now I'm here
Reply from Sarah Williams, Marketing Manager at Byron House Care HomeWe're thrilled to hear that your expectations were exceeded and that you feel comfortable and happy at Byron. Making everyone feel welcomed, supported, and at home is exactly what we strive for, and your words are a wonderful reminder that our efforts make a difference. We're so glad you're part of our family!
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Review of

Byron House Care Home

from Janet D (Wife of Resident) published on 9 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly care home. Excellent caring staff.
Excellent food. Good rooms. Lovely conservatory.
Could not better.
Reply from Sarah Williams, Marketing Manager at Byron House Care HomeThank you so much for your kind words! We're delighted to hear you enjoyed our care, food, and facilities. Our team works hard to make everyone feel at home, and it's wonderful to know their efforts are appreciated.
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Review of

Hampden Hall Care Centre

from Donald K (Partner of Resident) published on 10 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner has spent several weeks at Hampden Hall for rehabilitation after suffering a broken leg. Her care has been first class throughout. She told me the other day that everyone from cleaners to nurses and carers through to management are delightful, making for a happy atmosphere - nothing seems
to be too much trouble. The food is well cooked and varied and well presented, and delicious. Her room is light and airy, her bed is comfortable, and the provision of a reclining chair is most welcome. Frankly, I can think of nothing that would have improved her stay.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care CentreThank you so much for taking the time to share such a wonderful review. We're delighted to hear that your partner's experience at Hampden Hall has been so positive and that our team has provided care and support to such a high standard. It's heartening to know that every aspect of her stay-from the friendliness of our staff to the comfort of her room and the quality of our meals-contributed to her rehabilitation and wellbeing.
Your kind words mean a great deal to our whole team, who take great pride in creating a happy and caring environment for all our residents. We wish your partner continued progress in her recovery and thank you again for your thoughtful feedback.
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Review of

Hampden Hall Care Centre

from Anthony H (Wife of Resident) published on 7 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As below, excellent all round.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care CentreThank you so much for your 5 star review! We're thrilled to hear that you had an excellent experience with us.
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Review of

Hampden Hall Care Centre

from Alan E (Son of Resident) published on 22 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Following on from a hospital stay my mum needed frequent nursing care which couldn't be adequately delivered at home. She decided that the best solution would be to move to a nursing home where she could receive care until she was well enough to go home. As a result of an excellent personal recommendation
we chose the Hampden Hall Care Centre.
The recommendations we had received turned out to be completely accurate. Mum received exemplary care at Hampden Hall. Every member of staff was kind, communicative and attentive and the facilities second to none. The nursing care was excellent and within a short space of time my mum decided that she felt so much safer as a resident that she decided to remain there permanently.
She enjoyed the many social activities that were arranged by the team and the interaction with other residents as well as having the peace and quiet of her own room with full en-suite shower room facilities.
We can't recommend Hampden Hall enough.
Reply from Lucy Mcshane, Marketing Assistant at Hampden Hall Care CentreThank you so much for sharing your lovely feedback.
We're delighted to hear that your mum felt safe, supported, and cared for during her stay with us, and that she chose to make Hampden Hall her home. Our team takes great pride in providing person-centred care and creating a comfortable, welcoming environment for all our residents. It's wonderful to know that the activities, facilities, and compassionate support from our staff made such a positive difference. Thank you so much for your kind words which we shall share with the wider team at Hampden.
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Review of

Hampden Hall Care Centre

from J D (Daughter of Resident) published on 9 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
The decision to have our dad taken into care wasn't an easy decision and was taken out of our hands due to personal circumstances. Our dad has now been a resident at Hampden Hall for over a year and he has settled in very well, at the first he tried to escape a couple of times, soon caught and back
to his room. The staff and everyone at Hampden are very helpful, polite and do so much for all the residents not just my dad. He has been made very welcome which is lovely to see and hear especially as my sister and myself cannot visit on a regular basis as we both live so far away. Thank you to the team that has helped us to have a video call meeting every week with our dad, it helps us to see that he is keeping well and so well looked after by everyone. Special thanks to the staff on Pine Unit its nice to see him happy and smiling again in everything you do for him we really appreciate it.
Reply from Lucy Mcshane, Marketing Assistant at Hampden Hall Care CentreThank you so much for your lovely words. We know how hard it can be being far away, so we're delighted to hear the video calls bring you comfort and reassurance. It's wonderful to hear your dad has settled in and is happy - The team at Hampden Hall, especially those on Pine Unit, will be so pleased to hear your lovely feedback.
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Review of

Hampden Hall Care Centre

from Sally W (Friend of Resident) published on 7 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hampden Hall is welcoming and friendly from reception onwards. The staff look happy and committed in their work in all facets of the home. The home is clean, fresh, and all staff are receptive to any requests, first class.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care CentreThank you so much for your wonderful feedback. We're delighted to hear that you found Hampden Hall welcoming and that our team's commitment and positivity shone through during your visit. It's great to know that the cleanliness and atmosphere of the home made a positive impression too. Your kind words mean a lot to our staff, who take great pride in providing a first-class experience for residents and visitors alike.
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Review of

Byron House Care Home

from K L (Daughter of Resident) published on 9 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Byron House is a lovely, homely, welcoming care home. Mum has settled well and the care she has been shown has been exceptional. Family and friends are welcomed, and are even invited to join some of the activities. I think this really helps the residents feel more at home. Being a smaller home gives
it a lovely, intimate feel, without being overwhelming, which is perfect for Mum.
Reply from Sarah Williams, Marketing Manager at Byron House Care HomeThank you so much for your kind words about Byron House. We're delighted to hear that your Mum has settled in well and that you feel reassured by the care and support she is receiving. Creating a welcoming, homely environment where both residents and their loved ones feel part of our community is something we're truly passionate about, so it's wonderful to know this has made a difference for your family. We're so pleased that the intimate feel of Byron House has been the perfect fit for your Mum, and we look forward to continuing to make her feel at home.
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Review of

Byron House Care Home

from Peter L (Husband of Resident) published on 2 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A well managed Nursing Home with comfortable rooms and attentive staff.
Food is good despite recent staffing problems. My daughter and I have particularly enjoyed having lunch at the home with my wife - who is pleased for herself that there are always alternatives to the set menus,
The staff are friendly
and caring and always helpful. Activities are well organised including the special events to which families are invited.
The only downside we can think of, is the almost constant noise (beeps) from the call system, but this is ignored after a while.
Reply from Sarah Williams, Marketing Manager at Byron House Care HomeThank you for taking the time to share such detailed feedback about your experience with us. We are so pleased to hear that you find our home to be well managed, with caring staff, comfortable rooms, and enjoyable food options - and that you and your daughter have been able to share special moments over lunch with your wife. It's wonderful to know that our activities and events are also adding to the experience for you and your family.We also appreciate your constructive comment regarding the call system. While resident safety will always remain our top priority, we understand how the beeping can sometimes be disruptive, and we are exploring ways to reduce this impact without compromising care.Your kind words will be shared with our team, who will be encouraged by your recognition of their hard work and dedication. Thank you once again for your valuable feedback.
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Review of

Hampden Hall Care Centre

from Amanda D (Daughter of Resident) published on 28 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has now been a resident at Hampden hall for 6 months. The decision for him to go into care was not an easy one however seeing him now we absolutely know it was the right thing to do. The staff have gone out of their way to make Dad welcome and feel part of the home. Although hesitant at first
he now participates in the activities provided. Special thanks to two particular ladies on Pine floor for all they are doing for Dad.
It's so reassuring to know he is happy and being taken care of xx
Reply from Lucy Mcshane, Marketing Assistant at Hampden Hall Care CentreThank you so much for your lovely words. We understand how difficult the decision can be, so it means a lot to hear that you feel reassured and happy with the care your dad is getting. It's always our aim to make sure every resident feels truly at home, settled, and able to enjoy the activities we provide - so it's wonderful to hear your dad is doing just that. We'll be sure to pass on your special thanks to the team on Pine floor - they will be so touched to hear this.
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Review of

Hampden Hall Care Centre

from Sally F (Daughter of Resident) published on 21 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was moved in Hampden Hall after a long stay in hospital, but we then decided it was the safest and best place for her to be . Her Parkinson's has now become dementia but she is SO well looked after . The care and love she receives from everyone working there is just wonderful. They are so kind and
keep in touch with me constantly. I cannot thank them enough for their kindness, respect and professionalism with my mum . I would HIGHLY recommend them to anyone .
Reply from Lucy Mcshane, Marketing Assistant at Hampden Hall Care CentreThank you so much for sharing such kind words about Hampden Hall. We're touched to hear how well your mum has settled and that you feel confident she is safe and cared for. We're grateful for your trust and your recommendation, and we'll continue to do everything we can to ensure your mum feels valued and cared for every day.
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Awards / Recognitions (7)

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