Byron House Care Home, Aylesbury, Buckinghamshire
Byron House Care Home, Aylesbury, Buckinghamshire
Byron House Care Home, Aylesbury, Buckinghamshire

Byron House is a charming 28 bedroom nursing and residential home which has recently been sympathetically refurbished to a very high standard and now offers purpose built care facilities.

Size matters! This little gem, designed by the award winning Westgate Healthcare, offers a delightful and homely setting as well as a high standard of nursing and personal care delivered by a carefully selected team lead by an experienced nurse manager.

Central to the home’s ethos is the support of every resident’s independence, their needs and wishes so that each person gets the very best out of their stay.

Please note that the home is accessed via Spenser Road with the car park to the rear of the home.

Group: Westgate Healthcare Ltd

Person in charge: Hope Timbe (Home Manager)

Local Authority / Social Services: Buckinghamshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 28 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Admission Information: Ages 50+.

Single Rooms: 28

Rooms with ensuite WC: 28

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Byron House is conveniently located on Wendover Road (access off Spenser Road) within a mile of Aylesbury town centre in Buckinghamshire. The home benefits from excellent commuter links with easy access to the A413 and A41, which connect to the M40, M25 and M1 motorways.

Aylesbury and Stoke Mandeville railway stations are also close by.

Parking:

On site parking is available free of charge.

Latest Care Quality Commission* Report on Byron House Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 Byron House Care Home has a Review Score of 9.7 (9.680)

The Review Score of 9.7 (maximum of 10) for Byron House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 15 Reviews over all time. This Average Rating is also the rating value for Byron House Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.68 for Byron House Care Home is calculated as follows: ( (124 Excellents x 5) + (46 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 175 Ratings = 4.68

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Byron House Care Home is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 5.6 positive Reviews (28 registered maximum number of service users ÷ 5). 6 Reviews ÷ 5.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    11
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Byron House Care Home?

  • Extremely LIKELY
    14
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Byron House Care Home

  • Daughter of Resident/Service User
    4
  • Son of Resident/Service User
    4
  • Granddaughter of Resident/Service User
    2
  • Resident / Service User
    2
  • Friend of Resident/Service User
    1
  • more

My wife was a resident at Byron House until September 2016 when she sadly passed away.
I keep in contact and visit Byron House from time to time.
This, in my opinion, is still an excellent home.
Nowhere is perfect but myself and our family were very pleased with my wife's care there.
She was one of the first 2 residents.
The only problem, like many homes, is retaining the best staff!

How likely would you be to recommend Byron House Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The care is second to none. The nurses, manager and care team are very skilled and dedicated to the residents. The home is very clean throughout. Visitors are made to feel very welcome, and kept up to speed with how their loved ones are. The decor is very good and the activities are always there for the residents to get involved in. All in all, an excellent choice for your loved one.

How likely would you be to recommend Byron House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My wife and I chose this particular nursing home because it was a small one and felt it would better serve my mother's needs. From the moment we walked in to view the home it radiated a very welcoming and homely atmosphere. We felt this was down to the small size of the home and the friendliness and hospitality of all the staff. They certainly appear to work as a team.
My mother was only in the nursing home for an extremely short period of time during which she was treated with the utmost dignity and care. I must also comment on the understanding and kindness shown to us by all staff members we came into contact with.

How likely would you be to recommend Byron House Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Don't Know

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My wife has been a resident at Byron House for four months now. We were impressed by the cleanliness and helpful staff when first viewing the home. She has now settled in and is well looked after. Her appetite is poor but the staff are patient and always looking for ways to tempt her. She has had a few falls but strategies are in place to minimise these. At times the laundry is slow to return clothes to her room and an extra person employed on this duty would aid matters greatly.

How likely would you be to recommend Byron House Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My father was in Byron House for the last 6 weeks of his life and as a family we were so impressed with the care and dignity that he received from what is an exceptional team. My father settled in so quickly to what is a very homely environment and he was full of praise for the staff who helped him. The catering was of a very good standard with different choices every day. From the management, nurses, catering, care and maintenance. The owners should be proud of the team at Byron House.

How likely would you be to recommend Byron House Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The home is welcoming, bright and airy. All newly decorated with attractive and purposeful displays on the walls. Furniture new and clean and environment pleasant without any odours. The staff are without a doubt dedicated, caring and giving, above a good standard. They made a big difference socially to my father, as he was bedbound and would rely on company visiting his room. The standard of nursing care at the home made my fathers last 18 months as comfortable and happy as possible. The family would like to Thank you all!

How likely would you be to recommend Byron House Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

We viewed this home at the beginning of the year along with others, but this one stood out. In the meantime, my dad went into respite where he was diagnosed with terminal cancer and was eventually moved to Byron House, we were over the moon.
The home is friendly with a homely environment, efficient staff, whom are professional, warm and caring, even down to the chef who laid on the floor when my dad fell, keeping him calm until the ambulance arrived. He is one wonderful person.

How likely would you be to recommend Byron House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Alzheimer's is a very cruel disease, robbing the sufferer of pride dignity and all that made them special. Byron House delivered outstanding care with grace, respect and humour that helped us keep Ma and that made her the unique person she was for as long as possible.

Her passing was made a little easier to bear knowing how well she was looked after and the kindness she and all the members of her family were met with. We would all like to extend our sincere thanks to the staff at Byron House and would offer our recommendation.

How likely would you be to recommend Byron House Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Mum was treated extremely well while she was at Byron House. She was only there a week but even so, was treated like all the other residents. She especially enjoyed the food and loved being waited on!

How likely would you be to recommend Byron House Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

I was due to have a whole hip replacement procedure within a week. Via the internet I contacted Byron House and outlined my requirements including full 24 hr nursing care etc for six weeks. Their administrator sent a brochure inclusive of typical menu, activity programme etc by first class post and excellent response. Two days later me and my neighbour were very welcomed with refreshments and shown around the home and some of the empty rooms which were very impressive by the friendly manager. In conclusion a very well decorated and light room was booked. On arrival after five days release from hospital I was met by some of the pleasant care staff complete with wheelchair and taken to my selected room and straight away given sandwiches and tea, very appreciated. The room had been very well prepared with raised loo, chair and hospital type bed. During my stay the staff carried out a marvellous job looking after every need. A very pleasant and enjoyable stay. (Holiday)

How likely would you be to recommend Byron House Care Home? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

The standard of care in this home is exemplary. The staff give 110% at all times. They are patient, caring, understanding, kind and sensitive to my father's needs. I cannot imagine how this could be improved. I would recommend Byron House to anyone. With all the bad press around regarding nursing care this home is a shining example of how wrong this is. They are first class.

How likely would you be to recommend Byron House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother seem very content and although I only see the home about 1 hour a week, the staff are always very attentive and affectionate with her. My only niggles with her wardrobe is sometimes a little bit smelly and I was asked to buy some shampoo once which is odd when I pay so much for the room anyway. Overall I am very happy with the home.

How likely would you be to recommend Byron House Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

We would like religious services to be offered but we know the home manager has been trying to arrange this. Apart from this my husband and I are very happy with Byron House Care Home.

How likely would you be to recommend Byron House Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

We selected Byron House for my mother's end of life care afer viewing four care homes. What impressed us about Byron when we first visited was the excellent management, the friendliness of the staff, and the beautiful, intimate facility - it felt like a home rather than a care home. Once my mother moved in, it became even more evident that we had made the right choice - the staff were so kind and caring and nothing was too much bother. We would have no hesitation in recommending this wonderful home to others.

How likely would you be to recommend Byron House Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

As somebody who is very close with her Grandma and values her independence and dignity, knowing she is safe and happy at Byron House is the best I could have hoped for. Byron House and it's lovely staff are kind, caring and very attentive to each resident. Thank you for taking such good care of my Grandma in this tough time.

How likely would you be to recommend Byron House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Byron House Care Home

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

February 2016

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Byron House Care Home