The home is well-run by a fantastic, caring management team, the staff here are angels
Hazel H (Friend of Resident)
the staff are all so friendly and helpful. Residents are treated with the utmost respect and dignity
Janice S (Daughter of Resident)
My mother has received excellent care. She enjoys the food and entertainment.
Rae A (Daughter of Resident)
Fees shown are starting prices and may vary based on the type of care required, individual needs, and the outcome of an assessment. Prices are subject to change. For detailed information, please contact the home directly.
These prices are only a guideline, please contact Byron House Care Home to find out the exact price for your requirements.
To arrange a visit, please call the home directly. There are no restrictions on visiting.
On site parking is available free of charge.
Byron House Care Home has a Review Score of 10 (9.952) out of 10, based on 21 reviews in the last 2 years. Over all time Byron House Care Home has 70 reviews.
Review from Andy S (Friend of Resident) published on 29 August 2023
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Reply from Sarah Williams, Marketing Manager at Byron House Care Home
Thank you for your kind words about the team at Byron House, they greatly appreciate the positive feedback. The team take great care and pride in welcoming all residents as part of the Byron family including friends and relatives at all times. They are always on hand to support and accommodate whatever the enquiry and go the extra mile wherever possible.
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Review from P S (Son-in-law of Resident) published on 27 June 2023
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Reply from Sarah Williams, Marketing Manager at Byron House Care Home
Thank you for your wonderful review, our team appreciate your comments.
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Review from M J (Resident) published on 27 June 2023
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Reply from Sarah Williams, Marketing Manager at Byron House Care Home
Thank you for your wonderful review, our team really appreciate your feedback.
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Review from B L (Son of Resident) published on 27 June 2023
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Reply from Sarah Williams, Marketing Manager at Byron House Care Home
Thank you for your lovely comments. We are pleased to hear Mum has loved her stay and enjoyed the weekly activities.
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Review from Mary H (Resident) published on 27 June 2023
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Reply from Sarah Williams, Marketing Manager at Byron House Care Home
Thank you so much your review, we are pleased to hear you enjoy the activities and are pleased with the care you receive.
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Review from Victoria F (Daughter of Resident) published on 22 June 2023
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Reply from Sarah Williams, Marketing Manager at Byron House Care Home
Thank you for your wonderful review, the team at Byron will be pleased to hear your comments. They truly are an amazing team and treat everyone with dignity, respect, love and care.
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Review from Anne L (Daughter of Resident) published on 30 January 2023
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Reply from Kyla Darling, Home Manager at Byron House Care Home
Thank for your lovely comments. We will share them with the team!
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Review from Molly P (Wife of Resident) published on 17 January 2023
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Reply from Kyla Darling, Home Manager at Byron House Care Home
Thank you for your kind words, we will share them with the team. It was a privilege to care for your husband and know you all.
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Review from P H (Relative of Resident) published on 3 August 2022
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Reply from Melissa Lawrence, Marketing Executive at Byron House Care Home
Lovely review. Thank you for sharing; our staff will be pleased to receive your kind feedback.
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Review from Allan B (Resident) published on 16 May 2022
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Reply from Melissa Lawrence, Marketing Executive at Byron House Care Home
Thank you for your lovely review. We are delighted to know that you are happy with the care, atmosphere, team and facilities. We wish you an outstanding experience during your stay with us.
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Review from Annie H (Sister of Resident) published on 21 April 2022
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Reply from Kyla Darling, Home Manager at Byron House Care Home
Dear Annie, thank you very much for taking the time to leave us this lovely review. We are so happy that your sister is happy - our team will be thrilled to read this feedback. We are here to support you and your family with whatever you need. Best wishes.
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Review from Caitlin M (Granddaughter of Resident) published on 21 April 2022
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Reply from Cara Zaleski, Marketing Manager at Byron House Care Home
Dear Caitlin, thank you very much for taking the time to leave us this lovely review. We are so happy that Grandad is happy and feels like part of our family - our team will be thrilled to read this feedback. We are here to support you and your family with whatever you need. Best wishes, Cara.
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Review from Eric D (Resident) published on 21 April 2022
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Reply from Cara Zaleski, Marketing Manager at Byron House Care Home
Dear Eric, thank you for taking the time to leave us this lovely review. We love having you back in our home - we are always here to support you. Best wishes, Cara.
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Review from Alison M (Daughter of Resident) published on 21 April 2022
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Reply from Cara Zaleski, Marketing Manager at Byron House Care Home
Dear Alison, thank you very much for taking the time to leave us this lovely review. We are so happy that Dad is happy - our team will be thrilled to read this feedback. We are here to support you and your family with whatever you need. Best wishes, Cara.
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Review from K P (Daughter of Resident) published on 30 December 2021
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Reply from Cara Zaleski, Marketing Manager at Byron House Care Home
Thank you so much for taking the time to write this lovely review. The team at Byron House Care Centre will be thrilled to read your feedback. From all of our family here at Westgate Healthcare, we send our deepest condolences for your loss. Your mother was an incredible lady and we are always here to support you. We hope you have a lovely Christmas. Best wishes, Cara
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Review from P L (Wife of Resident) published on 23 December 2021
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Reply from Cara Zaleski, Marketing Manager at Byron House Care Home
Thank you so much for taking the time to leave us this lovely review. The team at Bryon House Care Home will be so thrilled to read your positive feedback. We are always here to support you and your family, and we hope you all have an enjoyable Christmas. Best wishes, Cara
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Review from B P (Sister of Resident) published on 3 August 2021
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Reply from Sophia Roberts, Head Office at Byron House Care Home
Thank you so much for your kind feedback, we will ensure it is passed to Kyla and her team at Byron. Best wishes, Westgate Healthcare
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Review from Andrew B (Son of Resident) published on 7 May 2021
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Reply from Melissa Lawrence, Admin at Byron House Care Home
Thank you for your very kind review! Our team will be so pleased with knowing that they've been doing superb, best wishes.
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Review from Rachel S (Daughter of Resident) published on 7 April 2021
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Reply from Sophia Roberts, Head Office at Byron House Care Home
Rachel, thank you for your review, we are so pleased to hear your feedback and will pass your feedback to the manager and her team at Byron House. Thanks again.
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Review from Jenny C (Daughter-in-law of Resident) published on 25 March 2021
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Reply from Sophia Roberts, Head Office at Byron House Care Home
Thank you for your review. We are so pleased to hear your lovely feedback and we will share this with the manager and her team. Our staff works exceptionally hard to maintain high levels of person-centred care, and it is always nice to hear feedback from relatives and friends. Best wishes, Westgate Healthcare.
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The Review Score of 10 (9.952) out of 10 for Byron House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 21 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.952 for Byron House Care Home is calculated as follows: ( (236 Excellents x 5) + (12 Goods x 4) ) ÷ 248 Ratings = 4.952
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Byron House Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 21 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 14 Jan 2023
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Job Title: Home Manager
Joined: 2020
Renjini is passionate about people and truly embodies Westgate Healthcare’s values. Since beginning her nursing career in India in 2007 and moving to England to pursue her vocation, she has brought compassion, commitment, and leadership to every role.
Joining Westgate in 2020, Renjini quickly rose through the ranks at Hampden Hall Care Centre, our sister home in Aylesbury, eventually managing its largest unit. Her leadership transformed team morale, improved care outcomes, and earned her the Westgate Star of the Year Award in 2023.
Renjini was promoted to Home Manager at Byron House in June 2025, where she leads with empathy and purpose. She empowers her team to deliver compassionate, committed, collaborative, and credible care, ensuring every resident feels safe, valued, and supported. She has recently completed her Level 5 leadership qualification and remains dedicated to promoting well-being and nurturing a positive, person-centred culture.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Byron House Care Home to verify any information. View our terms and conditions. Byron House Care Home has an Enhanced Service - more info.