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Care Homes Owned by Westgate Healthcare Ltd in Hertfordshire

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Westgate Healthcare Ltd in Hertfordshire

Only the locations & reviews in Hertfordshire for Westgate Healthcare Ltd are showing below.

View the details of all 9 locations (with 1107 reviews) owned by Westgate Healthcare Ltd

Westgate Healthcare Ltd Locations in Hertfordshire (5)

 - Browse 5 Care Homes owned by Westgate Healthcare Ltd in Hertfordshire
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St Pauls Care Centre
Long Mimms, Hemel Hempstead HP2 5XW 
9.9 181 reviews
St Pauls Care Centre, Hemel Hempstead, Hertfordshire
"I thoroughly enjoyed my stay at St Pauls Care Home. I received kindness and care from staff at all levels. The care was excellent. When I…"   Read all 181 reviews
  • from £1,700 / week
  • 88 Rooms
Location Type Care Home

This attractive and professionally managed care home rated ‘Outstanding’ in March 2020 by the Care Quality Commission, has been supporting the local communities of Hemel Hempstead, Hertfordshire and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Burford House Care Home
Rickmansworth Road, Chorleywood, Rickmansworth WD3 5SQ 
9.8 60 reviews
Burford House Care Home, Rickmansworth, Hertfordshire
"All the staff are caring, professional and passionate. My mum is very happy there and very well looked after. We are kept informed of any…"   Read all 60 reviews
  • from £1,950 / week
  • 46 Rooms
Location Type Care Home

Burford House Care Home, the latest luxury addition to Westgate Healthcare, opened its doors in September 2022, offering first-class residential, nursing, palliative and respite care to accommodate ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Meadowhill Care Home
Castleford Close, Borehamwood WD6 4AL 
9.8 16 reviews
Meadowhill Care Home, Borehamwood, Hertfordshire
"We would highly recommend Meadowhill. It's safe and welcoming and the staff are incredible. They always go above and beyond the call of…"   Read all 16 reviews
  • from £1,700 / week
  • 75 Rooms
Location Type Care Home

Meadowhill, a purpose-built, 75-bedroom care home offers specialist residential, nursing, respite, and palliative care. Tailored care plans are devised for each individual resident, ensuring health ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Westgate House Care Centre
Tower Road, Ware SG12 7LP 
9.8 353 reviews
Westgate House Care Centre, Ware, Hertfordshire
"All I'll say is that my wife could not have been given better care than she received at Westgate House; it was second to none.…"   Read all 353 reviews
  • from £1,700 / week
  • 109 Rooms
Location Type Care Home

This attractive and professionally managed care home rated Outstanding in ‘Well Led’ by the Care Quality Commission in January 2020, has been supporting the local community of Ware for over fifteen ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Kingfisher Nursing Home
Emmanuel Lodge, College Road, Cheshunt, Waltham Cross EN8 9NQ 
9.7 72 reviews
Kingfisher Nursing Home, Waltham Cross, Hertfordshire
"Since my sister has been in Kingfisher, she has made a good recovery from being end-of-life to how she is today. She still has problems but…"   Read all 72 reviews
  • from £1,850 / week
  • 22 Rooms
Location Type Care Home

Kingfisher Nursing Home is a homely and cosy care facility with views over scenic gardens. The home specialises in a range of care needs for its residents. All staff are fully trained and pride ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care

Westgate Healthcare Ltd Reviews in Hertfordshire (682)

9.8

Westgate Healthcare Ltd has a Group Review Score of 9.8 (9.818) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Westgate Healthcare Ltd must have a Review Score.

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Review of

Westgate House Care Centre

from Maxine A (Respite Resident) assisted by family/friend published on 15 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I stayed at Westgate as an NHS respite patient, following fractures to my lumbar spine. Overall, I would say that the staff at Westgate provide a comprehensive care service for their elderly, vulnerable residents. The staff were patient and friendly, the building was clean and regularly maintained,
and the facilities were excellent. My rehabilitation through physiotherapy was excellent, the team being patient, understanding, and they literally helped me back on my feet. The only downside was Westgate's claim to cater for special diets, when they obviously could not. I required a dairy free/low wheat diet, which was explained thoroughly to the team, but I was consistently presented with food which contained dairy, was low quality, inadequate portions, poorly presented, and sometimes cold. Consequently, I lost weight. The menu system required each resident to choose from a verbal list presented by a time-pressured staff member, where I would instantly forget what I ordered. To Westgate's management credit, they did change this system to a written menu, so a copy was left with the resident, but the food quality didn't really change during my stay. If the food situation was better, I would consider long-term care at Westgate.
Reply from Sarah Williams, Marketing Manager at Westgate House Care CentreThank you for taking the time to share such a detailed review of your stay at Westgate, and we are very pleased to hear that you felt supported during your recovery following your spinal fractures.

We also appreciate your honest feedback regarding the dining experience and special dietary requirements. We are sorry to hear that your dairy-free and low-wheat dietary needs were not consistently met during your stay, and that this affected both your enjoyment of meals and your weight. This is clearly not the standard we aim to provide.

Your comments regarding food quality, presentation, portion sizes, temperature, and the original menu ordering process have been noted carefully. We are pleased that the introduction of written menus improved part of the experience, but we recognise there is still more work to do to ensure residents with specialist dietary needs receive meals that are both suitable and enjoyable.
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Review of

St Pauls Care Centre

from Mark R (Son of Resident) published on 6 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
St Pauls Care Home does what it says on the tin. Exceptional care and loving home. Cannot recommend it more highly.
Reply from Sarah Williams, Marketing Manager at St Pauls Care CentreWe're delighted to hear that your experience at St Pauls Care Home reflected the high standards of care, warmth and support that we work hard to provide every day. Creating a loving and welcoming home for our residents is at the heart of everything we do.

Thank you again for taking the time to share your feedback. Your kind words mean a great deal to the whole team.
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Review of

St Pauls Care Centre

from Joni S (Resident) published on 6 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I thoroughly enjoyed my stay at St Pauls Care Home. I received kindness and care from staff at all levels. The care was excellent. When I arrived I was low and vulnerable. During my stay I became strong and confident. I will never forget the loving care from all the staff at all levels. Thank you so
much.
Reply from Sarah Williams, Marketing Manager at St Pauls Care CentreThank you for your kind and thoughtful review. We're very pleased to hear that your time at St Pauls Care Home was such a positive experience.

It means a great deal to know that our team's kindness, care and support helped you feel stronger and more confident during your stay. Creating a safe, compassionate and supportive environment for every resident is very important to us, and your words will mean a lot to everyone across the home.
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Review of

Westgate House Care Centre

from R C (Husband of Resident) published on 1 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All I'll say is that my wife could not have been given better care than she received at Westgate House; it was second to none.
Reply from Sarah Williams, Marketing Manager at Westgate House Care CentreThank you so much for your kind words. It truly means a great deal to us to know that your wife received such exceptional care at Westgate House. Our team is dedicated to providing the highest standard of support and compassion, and your feedback is incredibly appreciated.
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Review of

Westgate House Care Centre

from Sue F (Daughter of Resident) published on 29 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum was very well looked after at Westgate. The staff were mostly helpful and kind. Mum had good physio and OT input from relevant staff and this enabled her recovery well. Claire the coordinator was really efficient and responsive to any questions or queries.
Reply from Sarah Williams, Marketing Manager at Westgate House Care CentreWe're delighted to hear that your Mum was so well looked after and that the care and support she received helped her recovery. Thank you for your kind words.

It's especially reassuring to know that our physiotherapy and occupational therapy teams made a positive impact.

We'll be sure to share your feedback with the whole team. Wishing your Mum continued health and wellbeing.
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Review of

Burford House Care Home

from S R (Daughter of Resident) published on 23 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are caring, professional and passionate.
My mum is very happy there and very well looked after.
We are kept informed of any health concerns they may have about her.
Reply from Sarah Williams, Marketing Manager at Burford House Care HomeThank you so much for your kind words. It means a great deal to our team to know that your Mum feels happy, safe, and well cared for. We are proud of our staff and their dedication to providing compassionate and professional support every day. Keeping families informed and reassured is very important to us, so we're pleased this has been your experience. Thank you again for your trust and support.
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Review of

St Pauls Care Centre

from Kate T (Daughter of Resident) published on 15 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
St Paul's cared for my mother in the latter stages of her Alzheimer's disease.
Having cared for her at home as a family for many years beforehand, it was a big decision to hand over this responsibility to the team.
We need not have worried: the level of care at St Paul's meant that in my mums final
years she was cared for with dignity, respect and compassion .
The team made a real effort not only to get to know Mum and who she was, but our family too , meaning whenever we visited this kindness and warmth was extended to us.
Their support and care of us all in Mum's
final days made her passing a much more bearable experience.
Thank you
Reply from Sarah Williams, Marketing Manager at St Pauls Care CentreWe understand how difficult the decision can be to entrust the care of a loved one to others, especially after supporting your Mum at home for so long. It means a great deal to us that you felt reassured and supported by the team at St Paul's.

Your kind words about the dignity, respect and compassion shown to your Mum, and the effort our team made to truly get to know both her and your family, are deeply appreciated. Providing not only excellent care but also warmth and support to families during such emotional times is at the heart of what we do.

We are especially grateful that you felt supported during your Mum's final days. It is a privilege to be there for families at such important moments, and we are glad we could help make that time a little more bearable.

Thank you again for your trust and for sharing your experience.
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Review of

St Pauls Care Centre

from A B (Son of Resident) published on 14 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father would have passed away many months ago if it wasn't for the team and the lovely facility and excellent standard of care. Even with his worsening condition he still manages to smile.
Reply from Sarah Williams, Marketing Manager at St Pauls Care CentreThank you so much for your kind and heartfelt words.

We are truly honoured to support your father and your family, it means a great deal to hear that our team and the care provided have made a positive difference, especially as his needs have increased.

Seeing our residents continue to smile, even in challenging circumstances, is incredibly important to us, and your feedback is a wonderful reflection of the dedication and compassion our team strives to deliver every day.

With our very best wishes to you and your family.
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Review of

Westgate House Care Centre

from R S (Respite Resident) published on 13 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My review relates to the Bluebell Rehabilitation unit at Westgate House where I was transferred by ambulance from hospital in Stevenage. I have had a positive outcome while staying at Westgate House and all my needs have been met whilst there. The carers were well trained and carried out all their duties
very professionally. Breakfast and lunch varied and with choice, were taken in the dining room by the more mobile residents. Exercises took place for an hour every weekday morning and practiced over the weekend.Two medical issues were treated successfully after being referred to the local doctors practice.
Reply from Sarah Williams, Marketing Manager at Westgate House Care CentreThank you for taking the time to share your experience of the Bluebell Rehabilitation Unit at Westgate House.

We are delighted to hear that you had a positive outcome during your stay and that your needs were well met throughout. It is especially pleasing to know that you found our care team professional and well-trained, and that you felt supported in your recovery.

We're also glad you enjoyed the variety and choice offered at mealtimes, and that you were able to benefit from the daily exercise sessions as part of your rehabilitation. It is wonderful to hear that the coordination with the local GP practice helped ensure your medical needs were addressed effectively.

Your kind feedback will be shared with the team, who will be very encouraged by your comments. We wish you all the very best in your continued recovery and future health.
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Review of

Westgate House Care Centre

from Richard P (Son of Resident) published on 10 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with care and attention my mother is given. Staff are always available to speak to, and willing to help with any questions we ask them. Overall very satisfied with care given.
Reply from Sarah Williams, Marketing Manager at Westgate House Care CentreThank you so much for your kind words. We're delighted to hear that you're happy with the care and attention your mother is receiving. Our team takes great pride in being approachable and supportive, so it's wonderful to know that you feel comfortable speaking with them and that they've been able to assist with your questions.
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Review of

Westgate House Care Centre

from Sandra P (Cousin of Resident) published on 8 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very pleased with the care Molly is receiving. The staff are very helpful and always on hand, if we have any questions. Molly seems to enjoy the food. The cleaners of her room is very good always a nice clean bed.
Reply from Sarah Williams, Marketing Manager at Westgate House Care CentreThank you so much for your kind feedback. We're delighted to hear that Molly is happy and well cared for. It's wonderful to know that our team has been helpful and available to support you whenever needed, and that Molly is enjoying her meals.

We're also very pleased that you've noticed the high standard of cleanliness in her room - our housekeeping team will really appreciate your comments.

Your feedback means a great deal to us, and we're always here if you have any questions or need anything further.
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Review of

Westgate House Care Centre

from David R (Son of Resident) published on 7 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Westgate has always looked after Mum well. She has been here for at least eight years now!
Reply from Sarah Williams, Marketing Manager at Westgate House Care CentreWe're truly honoured to have cared for your Mum over the past eight years, it means so much to us to be part of her journey. Providing consistent, compassionate care is at the heart of what we do, and we're delighted to hear that you feel she is well looked after. Your trust and support over the years are greatly appreciated.
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Review of

Westgate House Care Centre

from Eileen H (Wife of Resident) published on 7 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are excellent. Attend to all his needs. All very polite and kind.Cannot fault them. Husband is very happy here.
Reply from Sarah Williams, Marketing Manager at Westgate House Care CentreIt truly means a lot to hear that your husband is happy and well cared for. Our team takes great pride in providing attentive, compassionate support, and your feedback is incredibly appreciated.
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Review of

Westgate House Care Centre

from Jodie R (Granddaughter of Resident) published on 2 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We couldn't be happier with the amazing care my nan receives. All of the staff are friendly, caring, helpful and nothing is too much trouble. They have a lovely cheerful manner. Her room is always clean and the food is fresh and varied.
Reply from Sarah Williams, Marketing Manager at Westgate House Care CentreWe are absolutely delighted to hear how happy you are with the care your nan receives. Our team takes great pride in creating a warm, friendly, and supportive environment, so it's wonderful to know that their caring approach and cheerful manner have made such a positive difference.

Your feedback truly means a lot to us, and we will be sure to share your lovely comments with the whole team. Thank you again for your support.
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Review of

St Pauls Care Centre

from Elizabeth S (Resident) published on 26 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff and care home very good. Treated with respect and dignity. Staff friendly and approachable.
Reply from Sarah Williams, Marketing Manager at St Pauls Care CentreWe're delighted to hear that you felt treated with respect and dignity during your time with us. Our team works hard to create a warm, friendly, and supportive environment, so it's wonderful to know that this was reflected in your experience. Your feedback means a great deal to us and will be shared with the whole team.
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Review of

St Pauls Care Centre

from Mary M (Resident) published on 23 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All of the staff marvellous and some go above and beyond. The birthday cakes made by the chef was absolutely scrumptious. All the meals are beautiful especially the vegetables.
Reply from Sarah Williams, Marketing Manager at St Pauls Care CentreWe are delighted to hear your kind comments about our team - it means a great deal to know that their care and dedication are making such a positive difference. We will be sure to share your feedback with them, especially those who go the extra mile.
It's also fantastic to hear how much you enjoyed the food. Our chef takes great pride in creating delicious, home-cooked meals, and we're so pleased the birthday cakes and vegetables were such a hit!
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Review of

Meadowhill Care Home

from Jane C (Daughter of Resident) published on 23 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We would highly recommend Meadowhill. It's safe and welcoming and the staff are incredible. They always go above and beyond the call of duty. The home is purpose-built to accommodate all the residents needs and allows for large and small group gatherings. There's a wonderful garden area. Residents can
be involved in activities but also their rooms are sanctuaries if they need to get away from things. Mum sadly died at Meadowhill, but they were amazing with us when it happened. They knew exactly what to do. If you're a relative and you want peace-of-mind, Meadowhill is a great place for you loved one to be.
Reply from Sarah Williams, Marketing Manager at Meadowhill Care HomeThank you so much for taking the time to share your experience and such thoughtful feedback about Meadowhill. Your kind words truly mean a great deal to our entire team.

We are incredibly proud to hear that you found Meadowhill to be a safe, welcoming, and supportive environment, and that our staff made a positive difference during such an important time for you and your family. Providing compassionate, person-centred care-especially at the most sensitive moments-is at the heart of everything we do.

We're also pleased that you appreciated the home's facilities, activities, and peaceful spaces, all of which are designed to ensure residents feel both engaged and comfortable in their surroundings.

Please accept our sincere condolences for your loss. It means a great deal to us that you felt supported by the team during that difficult time, and we are honoured to have been able to care for your mum.
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Review of

St Pauls Care Centre

from Julia A (Daughter of Resident) published on 16 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
In August 2024 Dad had a fall at home and was admitted to hospital where he then developed sepsis however somehow he got through but it was decided due to other health issues that were incurable he was to receive palliative care.


After selecting St Paul's on recommendation he became a resident there,

and straight away within a day or so they had him looking clean and gave him a much wanted shave as Dad always shaved every day.


The excellent care and attention given to Dad bought him and us another 18 months after being told we had 3 months so thank you to the nurses, carers, chefs, cleaners, entertainers and the managers for giving us that.


My family have all said that we are putting down our names to go here if ever we require care.


They made us and Dad feel like a member of a big family.

Reply from Sarah Williams, Marketing Manager at St Pauls Care Centrehank you so much for taking the time to share your experience with us. Your message truly means a great deal to everyone here at St Paul's.

We are deeply honoured that your father and your family chose St Paul's during such an important and sensitive time. It is wonderful to hear that the team were able to make him feel comfortable, cared for, and like part of our family from the very beginning. Something as simple as helping him feel clean and giving him his daily shave may seem small, but we know how important those personal routines are in maintaining dignity and a sense of self.

To know that the care, compassion, and dedication of our nurses, carers, chefs, cleaners, entertainers, and managers helped bring your father comfort - and gave your family precious additional time together - is incredibly meaningful to us. Your kind words will be shared with the whole team, who will be very touched to hear the difference their work made.
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Review of

Westgate House Care Centre

from Janet C (Daughter of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mum Shirley was a resident for three months. The care she received at Westgate House was fantastic and the staff were caring, personal and could not have done any more for our mum. they provided great food, entertainment and a friendly atmosphere.They looked after our mum with respect and dignity
right to the end.Thank you to Sanan, Nora, Shibs and Jan for their support of mum and our family.
Reply from Sarah Williams, Marketing Manager at Westgate House Care CentreWe are truly honoured that you chose Westgate House to care for your mum, and it means a great deal to hear that her time with us was filled with compassion, respect and dignity. Providing a warm, supportive and friendly environment for both residents and their families is incredibly important to us, so we are pleased that this was reflected in Shirley's care.

On behalf of everyone at Westgate House, thank you again for your thoughtful feedback. It was a privilege to care for Shirley, and we send our warmest wishes to you and your family.
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Review of

St Pauls Care Centre

from J C (Friend of Resident) published on 11 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The security excellent. Always receive a warm and friendly welcome. Care is given with sensitivity and kindness everywhere beautifully clean. Especially the room our dear friend is in!
Reply from Sarah Williams, Marketing Manager at St Pauls Care CentreWe are delighted to hear that you felt welcomed and well supported when visiting our home. Providing a safe, warm and friendly environment for residents and their loved ones is incredibly important to us, so it's wonderful to know that our team's care, sensitivity and kindness made a positive impression.

We are also very pleased that you noticed the cleanliness of the home and the comfort of your dear friend's room. Our housekeeping and care teams work hard to ensure the environment is always maintained to a high standard.
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Awards / Recognitions (7)

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