Westgate Healthcare Ltd in Hertfordshire | 5 Care Homes

Review of
St Pauls Care Centre
from Kim D (Daughter of Resident) published on 7 November 2025 Submitted via Postal Card • Report

Overall Experience

We moved our mother to St Pauls from another local care home, as we had become very dissatisfied with the poor care she was receiving. From day one, the staff at St Pauls have been kind, professional, caring and extremely friendly.
The place is so clean, and our mothers' needs are attended to with

the highest standard. We have been extremely pleased with St Pauls with not one small complaint. We can feel assured that at all times our mother is being cared for, as we would care for her if we could.

Reply from Sarah Williams, Marketing Manager at St Pauls Care Centre

Thank you so much for taking the time to share your experience. We are truly delighted to hear that your mother feels comfortable and well cared for at St Pauls. Our team takes great pride in…read more

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Review of
Meadowhill Care Home
from N S (Daughter of Resident) published on 5 November 2025 Submitted via Postal Card • Report

Overall Experience

The first impressions are very favourable and the potential of the home is great. However given the limited number of residents currently, it is not possible to optimising the potential of the home which will be achieved, when more residents arrive. A good start but with a few teething problems. The

management team are very cooperative and wish as we do all the best for the benefit of the home and the residents.

Reply from Sarah Williams, Marketing Manager at Meadowhill Care Home

Thank you for sharing your thoughtful feedback. We're delighted to hear your positive first impressions and that you can see the great potential of our home. As you've rightly noted, we are still in…read more

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Review of
Westgate House Care Centre
from Joanna H (Wife of Resident) published on 3 November 2025 Submitted via Postal Card • Report

Overall Experience

We was so happy with my husband's care while he was at Westgate. Each and every member of staff whatever their status showed care and empathy. Physio was very good and the team interactions were made fun while at the same time beneficial to my husband. Tessa on reception and the young lady at weekends

were very friendly and welcoming. Management and social care kept me and my husband updated and reassured at all times. A lovely place to be.

Reply from Sarah Williams, Marketing Manager at Westgate House Care Centre

Thank you so much for your wonderful feedback. We're truly delighted to hear that your husband received such compassionate care and that our team made his time at Westgate so positive and engaging.…read more

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Review of
Meadowhill Care Home
from David S (Son of Resident) published on 3 November 2025 Submitted via Postal Card • Report

Overall Experience

First views are impressive and there is certainly scope for the care home to be excellent once it is fully staffed and up and running. There are a few teething problems as the home is not adequality staffed at present. The management are very helpful and responsive and we wish the home well as it goes

from strength to strength.

Reply from Sarah Williams, Marketing Manager at Meadowhill Care Home

Thank you so much for taking the time to share your feedback. We're delighted that your first impressions of Meadowhill Care Home were so positive, and we truly appreciate your kind words about our…read more

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Review of
Westgate House Care Centre
from I B (Respite Resident) published on 29 October 2025 Submitted via Postal Card • Report

Overall Experience

Lovely clean room includes private toilet/wash facilities. Seating for visitors. Kind staff who do not complain when you press the alarm for assistance. Downside when busy periods are inevitable for fast response. Hospital air beds uncomfortable in the point of becoming painful. All chairs too low for

taller people. Excellent physio equipment and physiotherapist, hairdresser and allowed to have a short trip out to access needed services. Personal body cleaning done with respect by both male and female carers. Can leave things no fear of being taken. Well managed clothes washing.

Reply from Sarah Williams, Marketing Manager at Westgate House Care Centre

Thank you so much for taking the time to share your thoughtful feedback. We're delighted to hear that you found your room clean and comfortable, and that our team treated you with kindness and…read more

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Review of
Meadowhill Care Home
from Natalie-Sarah G (Granddaughter of Resident) published on 29 October 2025 Submitted via Website • Report

Overall Experience

Meadowhill is a brand new purpose-built care home, and it's clear everything has been very well thought out & planned for. Our Grandma has now been a resident here for 3 months, and it's such a relief to know she's being so well cared for. The accommodation & facilities are wonderful & the catering

by the in-house chef is amazing! We were lucky enough to enjoy a meal here recently and it's clear to see why our Grandma is finally enjoying & actually looking forward to meals again. We're also delighted to see how much she seems to be enjoying the various activities available. All the staff we've met - administrators, carers, nurses & ancillary staff - have been helpful, caring and thoroughly professional, and have been a huge comfort to us as a family in what has been a difficult time. We're truly grateful that our Grandma now has a permanent home at Meadowhill & wouldn't hesitate to recommend their exceptional home to anyone in need of residential, dementia &/or nursing care.

Reply from Sarah Williams, Marketing Manager at Meadowhill Care Home

Thank you so much for taking the time to share such a heartfelt review. We're absolutely delighted to hear how well your Grandma has settled into Meadowhill and that she's enjoying the care, meals,…read more

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Review of
Westgate House Care Centre
from M H (Resident) published on 24 October 2025 Submitted via Postal Card • Report

Overall Experience

I came to Westgate House for rehabilitation after an operation to repair two broken bones in my ankle. During these eight weeks, my every need has been catered for with only one or two exceptions. I have been treated with great kindness and sympathy; the staff working efficiently and professionally

throughout. From the receptionist to the laundry and cleaning staff, to the managers from nurses to the carers, the physiotherapist and her helper, as well as the events organiser, everyone has been a part of the team. A traumatic event has proved to be so rewarding.

Reply from Sarah Williams, Marketing Manager at Westgate House Care Centre

Thank you so much for your lovely words. We're so pleased to hear that your time at Westgate House helped you through your recovery and that our team made you feel supported and cared for along the…read more

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Review of
Meadowhill Care Home
from Jan B (Husband of Resident) published on 24 October 2025 Submitted via Website • Report

Overall Experience

Found all staff to be kind and considerate.
Have an understanding of the difficulties that arise for the individual and their carer.
Nothing seemed too much trouble.
As this is a fairly new facility everything was up to date.

Reply from Sarah Williams, Marketing Manager at Meadowhill Care Home

Thank you so much for your kind words. We're delighted to hear that you found our team to be caring and supportive. Our staff work hard to understand and meet the needs of every individual and their…read more

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Review of
St Pauls Care Centre
from Mark R (Son of Resident) published on 23 October 2025 Submitted via Postal Card • Report

Overall Experience

My 96 year old mother had a stroke. Prior to this she was active and sociable. Afterwards she was anxious, impatient and depressed. The first and second nursing homes asked her to leave as her behaviour was unbecoming. She ended up at St Pauls floor 1. Amazing, is all I can say. Staff are everywhere,

they appear out of nowhere. Their empathy for their residents is astonishing. They look at who the person was, not is. No loneliness on floor 1.

Reply from Jay Demetrious, Marketing Executive at St Pauls Care Centre

Thank you so much for sharing your kind words. We're truly touched by your feedback and delighted to hear that your mother feels supported and understood at St Pauls. Our team on Floor 1 will be…read more

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Review of
St Pauls Care Centre
from Mark T (Son of Resident) published on 20 October 2025 Submitted via Website • Report

Overall Experience

Just wanted to say that St Paul's Care Home have been fantastic with the care afforded to our mum, during her time in the home. In particular the staff on the first floor have been exceptional in the support given not just to mum, but the wider family. They have been considerate, respectful, compassionate,

sympathetic and empathetic.
The engagement of the activities team, meant there was always a lot going on, which gave the floor a really good feeling.
The facility is modern, very clean and well thought out. Mum's room was spacious with a nice outlook.
This was a very difficult time for the family, but the care mum and we received could not be faulted.

Reply from Jay Demetrious, Marketing Executive at St Pauls Care Centre

Thank you so much for your kind words. We are truly glad that our team at St Pauls provided comfort and support to your mum and your family during this difficult time. It means a lot to hear that our…read more

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Review of
St Pauls Care Centre
from D S (Cousin of Resident) published on 10 October 2025 Submitted via Postal Card • Report

Overall Experience

Excellent service from management and staff. All staff were caring and pleasant to deal with.

Reply from Sarah Williams, Marketing Manager at St Pauls Care Centre

Thank you so much for your kind words! We're thrilled to hear that our management and staff provided you with excellent service. Our team takes great pride in being caring and approachable, and it's…read more

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Review of
Burford House Care Home
from Irma J (Friend of Resident) published on 7 October 2025 Submitted via Postal Card • Report

Overall Experience

From the moment I arrive, I am greeted warmly and the welcome immediately puts me at ease. The facilities are excelent, thoughtfully designed to ensure comfort, safety and a real sense of home. It gives me the confidence that the residents are well cared for.

Reply from Sarah Williams, Marketing Manager at Burford House Care Home

Thank you so much for your lovely feedback. We're thrilled to hear that you feel warmly welcomed and at ease from the moment you arrive. It's wonderful to know that our facilities and environment…read more

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Review of
Burford House Care Home
from Raymond J (Friend of Resident) published on 7 October 2025 Submitted via Postal Card • Report

Overall Experience

I regularly visit this care home to visit with family and am always impressed. The staff are exceptional, in my opinion,- warm, attentive and genuinely caring in everything they do. We always feel confident in the care and expertise in looking after their residents.

Reply from Lucy Mcshane, Marketing Assistant at Burford House Care Home

Thank you so much for your kind words. We're are delighted to hear that you feel confident in the care and support we provide. Our team takes great pride in creating a warm and welcoming environment…read more

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Review of
Westgate House Care Centre
from M P (Husband of Resident) published on 10 September 2025 Submitted via Postal Card • Report

Overall Experience

Wife went in from hosptial after a fall and a blood clot, which left her unable to walk. The physio team were fantastic, giving her plenty of their time. After a few weeks, she was up and walking, all be it with a frame. After being home a few days, she now walks with me, just holding her hand and no

frame. This would not have been possible without their patience and kindness.

Reply from Sarah Williams, Marketing Manager at Westgate House Care Centre

We're delighted to hear about the progress your wife has made since her stay with us. Our physiotherapy team will be so pleased to know that their patience, care, and support made such a positive…read more

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Review of
Meadowhill Care Home
from L R (Partner of Resident) published on 8 September 2025 Submitted via Website • Report

Overall Experience

Meadow Hill is more like a hotel with nursing rather than an ordinary care home. The staff are really helpful and welcoming as well as being totally professional. They have taken a huge load off my problems and I cannot imagine a better place for my partner.

Reply from Sarah Williams, Marketing Manager at Meadowhill Care Home

Thank you so much for sharing your kind words about Meadowhill Care Home. We are delighted to hear that you feel supported and reassured, and that your partner is receiving the professional, welcoming…read more

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Review of
Meadowhill Care Home
from Jennifer W (Daughter of Resident) published on 8 September 2025 Submitted via Website • Report

Overall Experience

My mum was in the new Meadowhill Care Home in Borehamwood for one week respite. She had a wonderful stay with excellent care. It really felt she was on holiday in a 5 star hotel, the facilities are exceptional & full marks to the Chef, she enjoyed every meal served.
All staff were so friendly, professional,

caring & kind & couldn't have done any more for her. She felt like a VIP.
Mum really did have a wonderful week & would certainly return in the future.
Many thanks to all staff.

Reply from Sarah Williams, Marketing Manager at Meadowhill Care Home

Thank you so much for taking the time to share such wonderful feedback about your Mum's recent respite stay at Meadowhill Care Home. We are delighted to hear that she felt so well looked after and…read more

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Review of
Westgate House Care Centre
from C S (Brother of Resident) published on 3 September 2025 Submitted via Postal Card • Report

Overall Experience

My brother is cared for very good. He is taken care of with great attention.

Reply from Sarah Williams, Marketing Manager at Westgate House Care Centre

Thank you so much for your kind words. We're delighted to hear that your brother is being cared for with such attention and compassion. Our team is dedicated to providing the highest standard of care,…read more

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Review of
Meadowhill Care Home
from Simone W (Daughter of Resident) published on 1 September 2025 Submitted via Website • Report

Overall Experience

What an amazing place Meadowhill is! The staff are all so lovely - kind, caring and competent; we as a family know that our mum is being looked after at all times in the most gorgeous setting. Nothing has been too much trouble and our daily visits to see her are a pleasure. Thank you to everyone at

Meadowhill, you are all fabulous!

Reply from Sarah Williams, Marketing Manager at Meadowhill Care Home

Thank you so much for your kind words. We're delighted to hear that your Mum is feeling so well cared for and that you and your family feel welcomed and supported during your visits. Our team at…read more

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Review of
Westgate House Care Centre
from Stephen W (Son of Resident) published on 1 September 2025 Submitted via Postal Card • Report

Overall Experience

Would recommend to others.

Reply from Sarah Williams, Marketing Manager at Westgate House Care Centre

Thank you for your recommendation, we truly appreciate you taking the time to leave a review.

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Review of
Burford House Care Home
from David B (Son of Resident) published on 29 August 2025 Submitted via Postal Card • Report

Overall Experience

From the moment we first enquired all contact has been friendly & warm, welcoming and professional. All needs have been met. A five star experience all round. I cannot criticise any aspect. The staff were attentive and inclusive and made sure Mum's stay was happy and comfortable. I highly recommend

Burford House.

Reply from Sarah Williams, Marketing Manager at Burford House Care Home

Thank you so much for your wonderful feedback. We are delighted to hear that your experience with Burford House has been so positive, from your first enquiry through to your Mum's stay with us. Our…read more

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Care Homes Owned by Westgate Healthcare Ltd in Hertfordshire

Westgate Healthcare Ltd Locations in Hertfordshire (5)

Westgate Healthcare Ltd Reviews in Hertfordshire (642)

St Pauls Care Centre

Meadowhill Care Home

Westgate House Care Centre

Meadowhill Care Home

Westgate House Care Centre

Meadowhill Care Home

Westgate House Care Centre

Meadowhill Care Home

St Pauls Care Centre

St Pauls Care Centre

St Pauls Care Centre

Burford House Care Home

Burford House Care Home

Westgate House Care Centre

Meadowhill Care Home

Meadowhill Care Home

Westgate House Care Centre

Meadowhill Care Home

Westgate House Care Centre

Burford House Care Home

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