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Care Homes Owned by Westgate Healthcare Ltd in Hertfordshire

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Westgate Healthcare Ltd in Hertfordshire

Only the locations & reviews in Hertfordshire for Westgate Healthcare Ltd are showing below.

View the details of all 9 locations (with 1122 reviews) owned by Westgate Healthcare Ltd

Westgate Healthcare Ltd Locations in Hertfordshire (5)

 - Browse 5 Care Homes owned by Westgate Healthcare Ltd in Hertfordshire
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St Pauls Care Centre
Long Mimms, Hemel Hempstead HP2 5XW 
9.9 184 reviews
St Pauls Care Centre, Hemel Hempstead, Hertfordshire
"All staff are very friendly and helpful. The home is always very clean. The activity staff make my mum laugh.…"   Read all 184 reviews
  • from £1,700 / week
  • 88 Rooms
Location Type Care Home

This attractive and professionally managed care home rated ‘Outstanding’ in March 2020 by the Care Quality Commission, has been supporting the local communities of Hemel Hempstead, Hertfordshire and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Burford House Care Home
Rickmansworth Road, Chorleywood, Rickmansworth WD3 5SQ 
9.8 62 reviews
Burford House Care Home, Rickmansworth, Hertfordshire
"Ever since Mum has been in Burford House she has been very well cared for. She has a lovely room which is kept clean and meals are…"   Read all 62 reviews
  • from £1,950 / week
  • 46 Rooms
Location Type Care Home

Burford House Care Home, the latest luxury addition to Westgate Healthcare, opened its doors in September 2022, offering first-class residential, nursing, palliative and respite care to accommodate ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Meadowhill Care Home
Castleford Close, Borehamwood WD6 4AL 
9.8 16 reviews
Meadowhill Care Home, Borehamwood, Hertfordshire
"We would highly recommend Meadowhill. It's safe and welcoming and the staff are incredible. They always go above and beyond the call of…"   Read all 16 reviews
  • from £1,700 / week
  • 75 Rooms
Location Type Care Home

Meadowhill, a purpose-built, 75-bedroom care home offers specialist residential, nursing, respite, and palliative care. Tailored care plans are devised for each individual resident, ensuring health ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Westgate House Care Centre
Tower Road, Ware SG12 7LP 
9.7 355 reviews
Westgate House Care Centre, Ware, Hertfordshire
"Excellent care helping our Mum to recover from surgery after a fall. Staff took time to talk to Mum, have a chat and a laugh, and make her…"   Read all 355 reviews
  • from £1,700 / week
  • 109 Rooms
Location Type Care Home

This attractive and professionally managed care home rated Outstanding in ‘Well Led’ by the Care Quality Commission in January 2020, has been supporting the local community of Ware for over fifteen ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Kingfisher Nursing Home
Emmanuel Lodge, College Road, Cheshunt, Waltham Cross EN8 9NQ 
9.7 73 reviews
Kingfisher Nursing Home, Waltham Cross, Hertfordshire
"All the family were extremely grateful for the level of care given to my Father-in-law as he reached the end of his life. The whole team…"   Read all 73 reviews
  • from £1,850 / week
  • 22 Rooms
Location Type Care Home

Kingfisher Nursing Home is a homely and cosy care facility with views over scenic gardens. The home specialises in a range of care needs for its residents. All staff are fully trained and pride ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care

Westgate Healthcare Ltd Reviews in Hertfordshire (690)

9.8

Westgate Healthcare Ltd has a Group Review Score of 9.8 (9.802) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Westgate Healthcare Ltd must have a Review Score.

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Review of

St Pauls Care Centre

from Phil L (Son of Resident) published on 17 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are very friendly and helpful.
The home is always very clean.
The activity staff make my mum laugh.
Reply from Sarah Williams, Marketing Manager at St Pauls Care CentreWe are delighted to hear that you find our team friendly and helpful, and that the home is always clean and welcoming. It is especially wonderful to know that our activities team brings so much joy and laughter to your Mum. We will be sure to share your kind words with the team, as feedback like this means so much to everyone. Thank you for taking the time to share your experience.
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Review of

Westgate House Care Centre

from C C (Daughter of Resident) published on 12 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care helping our Mum to recover from surgery after a fall. Staff took time to talk to Mum, have a chat and a laugh, and make her feel special. The team worked with Mum to encourage her to do the exercises' from the physio and to get her to be able to stand again. It was a long road to some
recovery but the staff continued to be encouraging and kind to Mum. Staff kept us well informed of progress and helped with the many hospital visits and transport that had to be arranged. Staff were responsive to any other medical needs for example arranging for antibiotics to be administered when there was an infection.
Mum is now confident to move onto the next place and continue to build on the good work started at Westgate. Thank you to all the staff including catering ( Mum likes her food), housekeeping, nursing, OT, admin and management.
Reply from Sarah Williams, Marketing Manager at Westgate House Care CentreThank you for your wonderful review. We are delighted to hear that your Mum felt so well supported during her recovery. Our team takes great pride in providing compassionate, person-centred care, and it is lovely to know that the encouragement, kindness and support from all departments helped make a positive difference. We wish your Mum every success as she continues her recovery and thank you for taking the time to share your experience.
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Review of

St Pauls Care Centre

from Ruth A (Daughter of Resident) published on 12 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum transferred here for end of life care from hospital. She was only to live for 9 hours from arrival. Her caregiver and love shown was truly all I could have hoped for. I was so, so glad she was able to be here. All the staff looked after her, me and my family so kindly and compassionately.
Reply from Sarah Williams, Marketing Manager at St Pauls Care CentreWe are deeply honoured that your mum was able to spend her final hours with us, and we are grateful for your kind words about the care and compassion shown by our team.

Providing comfort, dignity, and support to both our residents and their loved ones during such an important time is at the heart of what we do. It means a great deal to know that our staff were able to care for your mum, you, and your family with the kindness and reassurance you needed.

On behalf of everyone at the home, please accept our sincere condolences. Thank you for trusting us with your mum's care and for sharing such a heartfelt review.
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Review of

Kingfisher Nursing Home

from D H (Daughter-in-law of Resident) published on 11 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the family were extremely grateful for the level of care given to my Father-in-law as he reached the end of his life. The whole team were kind and courteous and also very professional. He was extremely well cared for to the best of the staffs' ability. They were also very attentive to the family
and did all they could to comfort us at this difficult time, with an endless supply of tea and bisuits.
Reply from Sarah Williams, Marketing Manager at Kingfisher Nursing HomeThank you for taking the time to share your experience and for your kind words.

We are deeply grateful that we were able to support your father-in-law and your family during such an important and emotional time. Providing compassionate, dignified, and person-centred care at the end of life is something our team takes great pride in, and it means a great deal to know that this was reflected in your experience.

We understand how important it is to support not only our residents but also their loved ones, and we are pleased that the small comforts we could provide helped during this difficult period. On behalf of everyone at the home, please accept our sincere condolences and thanks for allowing us to be part of your father-in-law's journey.
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Review of

Burford House Care Home

from Jennie J (Daughter of Resident) published on 3 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ever since Mum has been in Burford House she has been very well cared for. She has a lovely room which is kept clean and meals are delicious and appropriate. Everyone is very friendly and helpful and it feels like a happy place to be. I couldn't recommend it more highly.
Reply from Sarah Williams, Marketing Manager at Burford House Care HomeThank you so much for your kind words and recommendation. We are delighted to hear that your Mum has been so well cared for at Burford House and that she is enjoying her room, meals, and daily life with us.
Creating a happy, welcoming, and supportive environment for our residents is at the heart of everything we do, so it is wonderful to know that this has been your experience. Your feedback means a great deal to our team, who work hard every day to provide the highest standard of care and support.
Thank you for taking the time to share your experience. We are privileged to be part of your Mum's journey and look forward to continuing to support her and your family.
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Review of

St Pauls Care Centre

from Ali M (Daughter of Resident) published on 29 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been here nearly a year now although it took her some time to settle, I think she is now doing well. The staff are informative and I don't have to worry about any of mums medical needs and the GP is very good and staff will contact if needed.
Reply from Sarah Williams, Marketing Manager at St Pauls Care CentreThank you for taking the time to leave such a kind review. We're really pleased to hear that your Mum has settled well after her initial adjustment period and that you're feeling reassured by the care she's receiving. Supporting residents' health and wellbeing is our priority, and it's great to know you feel confident in the team's ability to manage her medical needs and that you find the GP support helpful.
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Review of

St Pauls Care Centre

from Joni S (Respite Resident) published on 27 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I stayed in St. Paul's after an accident and 3 weeks in hospital. When I arrived I had extremely limited, only walking a short distance using a walking frame. I had neither the confidence or the ability to do much at all.
After 8 weeks I was transformed. Care of the highest standard to cater for my
every need both physically and emotionally. My clothes were washed and returned in a few hours. My room was thoroughly cleaned every morning. There were multiple activities if you so wished,. The meals were excellent and brought to my room 3 times a day, the facilities were of the highest standard and I had physio 3 times a week with Jagdish who was caring talented and improved me physically and emotionally beyond recognition.
By far the most important aspect for me was the constant support of the carers. They treated me with dignity and and always had a listening ear. This was particularly important as I had lost my husband recently. They will remain in my heart forever, Thank you
Reply from Sarah Williams, Marketing Manager at St Pauls Care CentreThank you so much for taking the time to share your experience with us. We are truly honoured that you chose St. Paul's during such a difficult period in your life.

Your words about the care, support, and encouragement you received mean a great deal to our entire team. Recovering both physically and emotionally after your accident and the loss of your husband must have been incredibly challenging, and we are so pleased that our carers, housekeeping, catering, activities team, and physiotherapist Jagdish were able to support you throughout your journey.

It is wonderful to hear how much progress you made over the 8 weeks and that you felt treated with dignity, compassion, and kindness every day. Creating a warm, supportive environment where residents feel safe, valued, and cared for is at the heart of everything we do.

We will be sure to share your lovely feedback with the whole team. Thank you again for your heartfelt words - it was a privilege to be part of your recovery
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Review of

Westgate House Care Centre

from Anita C (Respite Resident) published on 19 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have nothing but praise for all of the staff at Westgate - everyone is so helpful and polite, and seems to enjoy their job, even the cleaner. All 3 of the Autopedic Therapy Team are outstanding in what they do, and got me back on my feet and walking after my hip operation. I can't thank them enough
for their encouragement and helpful advice to get me moving again!
Reply from Sarah Williams, Marketing Manager at Westgate House Care CentreThank you so much for your wonderful feedback. We're delighted to hear about your positive experience at Westgate and truly appreciate your kind words about our team. It means a great deal to know that every member of staff made you feel supported and welcome throughout your stay.

We're especially pleased to hear that the Orthopaedic Therapy Team played such an important role in your recovery after your hip operation. Helping our patients regain confidence, mobility, and independence is exactly what we strive for, and your comments will mean so much to the team.

Thank you again for taking the time to share your experience. We wish you continued progress and good health in your recovery.
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Review of

Burford House Care Home

from A Y (Friend of Resident) published on 18 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My neighbour had a major incident and went to hospital. From here he went to Burford House for respite. At first he was uneasy but soon decided that he needed to stay. The care, friendly staff and food convinced him that this was the place for him.
Reply from Sarah Williams, Marketing Manager at Burford House Care HomeThank you for sharing your neighbour's experience. We're so pleased to hear that what began as a respite stay at Burford House became a place where he felt comfortable, cared for, and at home. It's wonderful to know that our friendly team, quality care, and home-cooked meals helped reassure him during such an important time. Your kind words mean a great deal to us, and we'll be sure to share them with the whole team.
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Review of

Westgate House Care Centre

from Maxine A (Respite Resident) assisted by family/friend published on 15 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I stayed at Westgate as an NHS respite patient, following fractures to my lumbar spine. Overall, I would say that the staff at Westgate provide a comprehensive care service for their elderly, vulnerable residents. The staff were patient and friendly, the building was clean and regularly maintained,
and the facilities were excellent. My rehabilitation through physiotherapy was excellent, the team being patient, understanding, and they literally helped me back on my feet. The only downside was Westgate's claim to cater for special diets, when they obviously could not. I required a dairy free/low wheat diet, which was explained thoroughly to the team, but I was consistently presented with food which contained dairy, was low quality, inadequate portions, poorly presented, and sometimes cold. Consequently, I lost weight. The menu system required each resident to choose from a verbal list presented by a time-pressured staff member, where I would instantly forget what I ordered. To Westgate's management credit, they did change this system to a written menu, so a copy was left with the resident, but the food quality didn't really change during my stay. If the food situation was better, I would consider long-term care at Westgate.
Reply from Sarah Williams, Marketing Manager at Westgate House Care CentreThank you for taking the time to share such a detailed review of your stay at Westgate, and we are very pleased to hear that you felt supported during your recovery following your spinal fractures.

We also appreciate your honest feedback regarding the dining experience and special dietary requirements. We are sorry to hear that your dairy-free and low-wheat dietary needs were not consistently met during your stay, and that this affected both your enjoyment of meals and your weight. This is clearly not the standard we aim to provide.

Your comments regarding food quality, presentation, portion sizes, temperature, and the original menu ordering process have been noted carefully. We are pleased that the introduction of written menus improved part of the experience, but we recognise there is still more work to do to ensure residents with specialist dietary needs receive meals that are both suitable and enjoyable.
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Review of

St Pauls Care Centre

from Mark R (Son of Resident) published on 6 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
St Pauls Care Home does what it says on the tin. Exceptional care and loving home. Cannot recommend it more highly.
Reply from Sarah Williams, Marketing Manager at St Pauls Care CentreWe're delighted to hear that your experience at St Pauls Care Home reflected the high standards of care, warmth and support that we work hard to provide every day. Creating a loving and welcoming home for our residents is at the heart of everything we do.

Thank you again for taking the time to share your feedback. Your kind words mean a great deal to the whole team.
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Review of

Westgate House Care Centre

from R C (Husband of Resident) published on 1 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All I'll say is that my wife could not have been given better care than she received at Westgate House; it was second to none.
Reply from Sarah Williams, Marketing Manager at Westgate House Care CentreThank you so much for your kind words. It truly means a great deal to us to know that your wife received such exceptional care at Westgate House. Our team is dedicated to providing the highest standard of support and compassion, and your feedback is incredibly appreciated.
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Review of

Westgate House Care Centre

from Sue F (Daughter of Resident) published on 29 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum was very well looked after at Westgate. The staff were mostly helpful and kind. Mum had good physio and OT input from relevant staff and this enabled her recovery well. Claire the coordinator was really efficient and responsive to any questions or queries.
Reply from Sarah Williams, Marketing Manager at Westgate House Care CentreWe're delighted to hear that your Mum was so well looked after and that the care and support she received helped her recovery. Thank you for your kind words.

It's especially reassuring to know that our physiotherapy and occupational therapy teams made a positive impact.

We'll be sure to share your feedback with the whole team. Wishing your Mum continued health and wellbeing.
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Review of

Burford House Care Home

from S R (Daughter of Resident) published on 23 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are caring, professional and passionate.
My mum is very happy there and very well looked after.
We are kept informed of any health concerns they may have about her.
Reply from Sarah Williams, Marketing Manager at Burford House Care HomeThank you so much for your kind words. It means a great deal to our team to know that your Mum feels happy, safe, and well cared for. We are proud of our staff and their dedication to providing compassionate and professional support every day. Keeping families informed and reassured is very important to us, so we're pleased this has been your experience. Thank you again for your trust and support.
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Review of

St Pauls Care Centre

from Kate T (Daughter of Resident) published on 15 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
St Paul's cared for my mother in the latter stages of her Alzheimer's disease.
Having cared for her at home as a family for many years beforehand, it was a big decision to hand over this responsibility to the team.
We need not have worried: the level of care at St Paul's meant that in my mums final
years she was cared for with dignity, respect and compassion .
The team made a real effort not only to get to know Mum and who she was, but our family too , meaning whenever we visited this kindness and warmth was extended to us.
Their support and care of us all in Mum's
final days made her passing a much more bearable experience.
Thank you
Reply from Sarah Williams, Marketing Manager at St Pauls Care CentreWe understand how difficult the decision can be to entrust the care of a loved one to others, especially after supporting your Mum at home for so long. It means a great deal to us that you felt reassured and supported by the team at St Paul's.

Your kind words about the dignity, respect and compassion shown to your Mum, and the effort our team made to truly get to know both her and your family, are deeply appreciated. Providing not only excellent care but also warmth and support to families during such emotional times is at the heart of what we do.

We are especially grateful that you felt supported during your Mum's final days. It is a privilege to be there for families at such important moments, and we are glad we could help make that time a little more bearable.

Thank you again for your trust and for sharing your experience.
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Review of

St Pauls Care Centre

from A B (Son of Resident) published on 14 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father would have passed away many months ago if it wasn't for the team and the lovely facility and excellent standard of care. Even with his worsening condition he still manages to smile.
Reply from Sarah Williams, Marketing Manager at St Pauls Care CentreThank you so much for your kind and heartfelt words.

We are truly honoured to support your father and your family, it means a great deal to hear that our team and the care provided have made a positive difference, especially as his needs have increased.

Seeing our residents continue to smile, even in challenging circumstances, is incredibly important to us, and your feedback is a wonderful reflection of the dedication and compassion our team strives to deliver every day.

With our very best wishes to you and your family.
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Review of

Westgate House Care Centre

from R S (Respite Resident) published on 13 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My review relates to the Bluebell Rehabilitation unit at Westgate House where I was transferred by ambulance from hospital in Stevenage. I have had a positive outcome while staying at Westgate House and all my needs have been met whilst there. The carers were well trained and carried out all their duties
very professionally. Breakfast and lunch varied and with choice, were taken in the dining room by the more mobile residents. Exercises took place for an hour every weekday morning and practiced over the weekend.Two medical issues were treated successfully after being referred to the local doctors practice.
Reply from Sarah Williams, Marketing Manager at Westgate House Care CentreThank you for taking the time to share your experience of the Bluebell Rehabilitation Unit at Westgate House.

We are delighted to hear that you had a positive outcome during your stay and that your needs were well met throughout. It is especially pleasing to know that you found our care team professional and well-trained, and that you felt supported in your recovery.

We're also glad you enjoyed the variety and choice offered at mealtimes, and that you were able to benefit from the daily exercise sessions as part of your rehabilitation. It is wonderful to hear that the coordination with the local GP practice helped ensure your medical needs were addressed effectively.

Your kind feedback will be shared with the team, who will be very encouraged by your comments. We wish you all the very best in your continued recovery and future health.
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Review of

Westgate House Care Centre

from Richard P (Son of Resident) published on 10 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with care and attention my mother is given. Staff are always available to speak to, and willing to help with any questions we ask them. Overall very satisfied with care given.
Reply from Sarah Williams, Marketing Manager at Westgate House Care CentreThank you so much for your kind words. We're delighted to hear that you're happy with the care and attention your mother is receiving. Our team takes great pride in being approachable and supportive, so it's wonderful to know that you feel comfortable speaking with them and that they've been able to assist with your questions.
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Review of

Westgate House Care Centre

from Sandra P (Cousin of Resident) published on 8 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very pleased with the care Molly is receiving. The staff are very helpful and always on hand, if we have any questions. Molly seems to enjoy the food. The cleaners of her room is very good always a nice clean bed.
Reply from Sarah Williams, Marketing Manager at Westgate House Care CentreThank you so much for your kind feedback. We're delighted to hear that Molly is happy and well cared for. It's wonderful to know that our team has been helpful and available to support you whenever needed, and that Molly is enjoying her meals.

We're also very pleased that you've noticed the high standard of cleanliness in her room - our housekeeping team will really appreciate your comments.

Your feedback means a great deal to us, and we're always here if you have any questions or need anything further.
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Review of

Westgate House Care Centre

from David R (Son of Resident) published on 7 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Westgate has always looked after Mum well. She has been here for at least eight years now!
Reply from Sarah Williams, Marketing Manager at Westgate House Care CentreWe're truly honoured to have cared for your Mum over the past eight years, it means so much to us to be part of her journey. Providing consistent, compassionate care is at the heart of what we do, and we're delighted to hear that you feel she is well looked after. Your trust and support over the years are greatly appreciated.
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Awards / Recognitions (7)

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