
it is exceptional and the carers and nurses are professional, caring, supportive, friendly and kindM T(Husband of Resident/Service User)

The care received for my mum has been second to none. She has been very very happy.L P(Daughter of Resident/Service User)

I do not hesitate in recommending St Pauls Care Centre for its outstanding careM T(Husband of Resident/Service User)

it is exceptional and the carers and nurses are professional, caring, supportive, friendly and kindM T(Husband of Resident/Service User)

The care received for my mum has been second to none. She has been very very happy.L P(Daughter of Resident/Service User)

I do not hesitate in recommending St Pauls Care Centre for its outstanding careM T(Husband of Resident/Service User)

This attractive and professionally managed care home rated ‘Outstanding’ in March 2020 by the Care Quality Commission, has been supporting the local communities of Hemel Hempstead, Hertfordshire and Dacorum for over ten years. Established and purpose-built with an excellent reputation, St Pauls Care Centre offers quality nursing, residential, convalescent and dementia care in an accessible but peaceful location.
An award-winning home manager and deputy manager have been leading the home since...
Care Provided by St Pauls Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 88 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees shown are starting prices and may vary based on the type of care required, individual needs, and the outcome of an assessment. Prices are subject to change. For detailed information, please contact the home directly.
The price(s) shown are provided by the care home. Contact St Pauls Care Centre for full pricing details and T&Cs.
Contact St Pauls Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Westgate Healthcare Ltd
- Private Owned
Person in charge
- Yasmin Fatima (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (88)
- Single Rooms with ensuite Wet Room (88)
Visiting
- To arrange a visit, please call the home directly. There are no restrictions on visiting.
Parking
- There is free onsite parking available
St Pauls Care Centre Reviews (187)
St Pauls Care Centre has a Review Score of 9.9 (9.906) out of 10, based on 48 reviews in the last 2 years.
Over all time St Pauls Care Centre has 187 reviews.
I felt blessed by the way my Nana was taken care of leading up to her passing away. Thank you for all you have done. Miriam at reception has always been kind and supportive to my family.
We are truly honoured that we could care for your Nana during such an important and emotional time. It means a great deal to know that you and your family felt supported throughout her journey. We will be sure to share your kind words with Miriam, who will be touched to know that her kindness and...
Highly recommend for respite care. Excellent service.
Thank you for your kind recommendation. We're delighted to hear that you had an excellent experience with our respite care service.
Excellent care, highly recommended.
Thank you for your kind review and recommendation. We are delighted to hear that you experienced excellent care with us. Providing high-quality, compassionate support is our top priority, and your feedback means a great deal to our team. Thank you for taking the time to share your experience.
The home is always very clean.
The activity staff make my mum laugh.
We are delighted to hear that you find our team friendly and helpful, and that the home is always clean and welcoming. It is especially wonderful to know that our activities team brings so much joy and laughter to your Mum. We will be sure to share your kind words with the team, as feedback like this means so much to everyone. Thank you for taking the time to share your experience.
Mum transferred here for end of life care from hospital. She was only to live for 9 hours from arrival. Her caregiver and love shown was truly all I could have hoped for. I was so, so glad she was able to be here. All the staff looked after her, me and my family so kindly and compassionately.
We are deeply honoured that your mum was able to spend her final hours with us, and we are grateful for your kind words about the care and compassion shown by our team.
Providing comfort, dignity, and support to both our residents and their loved ones during such an important time is at the...
Mum has been here nearly a year now although it took her some time to settle, I think she is now doing well. The staff are informative and I don't have to worry about any of mums medical needs and the GP is very good and staff will contact if needed.
Thank you for taking the time to leave such a kind review. We're really pleased to hear that your Mum has settled well after her initial adjustment period and that you're feeling reassured by the care she's receiving. Supporting residents' health and wellbeing is our priority, and it's great to...
After 8 weeks I was transformed. Care of the highest standard to cater for my every need both physically and emotionally. My clothes were washed and returned in a few hours. My room was thoroughly cleaned every morning. There were multiple activities if you so wished,. The meals were excellent and brought to my room 3 times a day, the facilities were of the highest standard and I had physio 3 times a week with Jagdish who was caring talented and improved me physically and emotionally beyond recognition.
By far the most important aspect for me was the constant support of the carers. They treated me with dignity and and always had a listening ear. This was particularly important as I had lost my husband recently. They will remain in my heart forever, Thank you
Thank you so much for taking the time to share your experience with us. We are truly honoured that you chose St. Paul's during such a difficult period in your life.
Your words about the care, support, and encouragement you received mean a great deal to our entire team. Recovering both physically...
St Pauls Care Home does what it says on the tin. Exceptional care and loving home. Cannot recommend it more highly.
We're delighted to hear that your experience at St Pauls Care Home reflected the high standards of care, warmth and support that we work hard to provide every day. Creating a loving and welcoming home for our residents is at the heart of everything we do.
Thank you again for taking the time to share your feedback. Your kind words mean a great deal to the whole team.
Having cared for her at home as a family for many years beforehand, it was a big decision to hand over this responsibility to the team.
We need not have worried: the level of care at St Paul's meant that in my mums final years she was cared for with dignity, respect and compassion .
The team made a real effort not only to get to know Mum and who she was, but our family too , meaning whenever we visited this kindness and warmth was extended to us.
Their support and care of us all in Mum's
final days made her passing a much more bearable experience.
Thank you
We understand how difficult the decision can be to entrust the care of a loved one to others, especially after supporting your Mum at home for so long. It means a great deal to us that you felt reassured and supported by the team at St Paul's.
Your kind words about the dignity, respect and...
My father would have passed away many months ago if it wasn't for the team and the lovely facility and excellent standard of care. Even with his worsening condition he still manages to smile.
Thank you so much for your kind and heartfelt words.
We are truly honoured to support your father and your family, it means a great deal to hear that our team and the care provided have made a positive difference, especially as his needs have increased.
Seeing our residents continue to smile,...
Staff and care home very good. Treated with respect and dignity. Staff friendly and approachable.
We're delighted to hear that you felt treated with respect and dignity during your time with us. Our team works hard to create a warm, friendly, and supportive environment, so it's wonderful to know that this was reflected in your experience. Your feedback means a great deal to us and will be shared with the whole team.
All of the staff marvellous and some go above and beyond. The birthday cakes made by the chef was absolutely scrumptious. All the meals are beautiful especially the vegetables.
It's also fantastic to hear how much you...
In August 2024 Dad had a fall at home and was admitted to hospital where he then developed sepsis however somehow he got through but it was decided due to other health issues that were incurable he was to receive palliative care.
After selecting St Paul's on recommendation he became a resident there, and straight away within a day or so they had him looking clean and gave him a much wanted shave as Dad always shaved every day.
The excellent care and attention given to Dad bought him and us another 18 months after being told we had 3 months so thank you to the nurses, carers, chefs, cleaners, entertainers and the managers for giving us that.
My family have all said that we are putting down our names to go here if ever we require care.
They made us and Dad feel like a member of a big family.
hank you so much for taking the time to share your experience with us. Your message truly means a great deal to everyone here at St Paul's.
We are deeply honoured that your father and your family chose St Paul's during such an important and sensitive time. It is wonderful to hear that the team...
The security excellent. Always receive a warm and friendly welcome. Care is given with sensitivity and kindness everywhere beautifully clean. Especially the room our dear friend is in!
We are delighted to hear that you felt welcomed and well supported when visiting our home. Providing a safe, warm and friendly environment for residents and their loved ones is incredibly important to us, so it's wonderful to know that our team's care, sensitivity and kindness made a positive...
My father has been here for a month and has been very well looked after, There have been a number of issues to do with settling in and there have been dealt with extremely well. He seems now to be settling in well and is much happier than when he arrived.
Thank you for taking the time to share your feedback. We understand that moving into a new home can be a significant transition, and it's not unusual for there to be some challenges while settling in. Our team works hard to support both residents and their families through this period with...
Mum has improved in the months he has been here. She is well cared for and the staff are all so lovely and friendly. mum is becoming happier and more settled as time has gone on.
We're delighted that Mum is feeling happier and more settled, and that you've found the team to be caring and friendly. Ensuring that Mum feels safe, comfortable and well supported is always our priority, so your feedback is incredibly reassuring for everyone here.
Please don't hesitate to reach out if there is ever anything you would like to discuss. We're always here to help.
St Pauls Care Centre is a wonderful care home. The staff are amazing my grandfather Mr Manubhai was on the Windsor unit room T12 for his final days. He was treated with such love, care and kindness. Nurse Smita was especially compassionate and supportive. I will always be grateful to all the team at the care home for ensuring my grandad who passed away on the 19 December passed with dignity and respect. THANK YOU does not feel like enough. Your work and care is so meaningful. I would recommend this care home to all. If my grandad has the words I am sure he'd also be grateful for the care he received.
Thank you so much for taking the time to share such a heartfelt review. We are deeply touched by your kind words and are honoured to have cared for your grandfather, during his final days on the Windsor Unit.
It means a great deal to us to know that he was treated with love, kindness, dignity,...
The staff at St Pauls are wonderful. They are happy and treat the patients really well. They are flexible and react well to any suggestions which may benefit those living there. It is a happy, efficient place and I recommend it to anyone looking for this type of accomdation.
Thank you very much for your kind and thoughtful review. We're delighted to hear that you've found St Pauls to be a happy and efficient place, and that our team's care, flexibility, and responsiveness have made a positive impression. Our staff are deeply committed to treating everyone with dignity,...
I would highly recommend!
Thank you for your kind review. We are delighted to hear that our team at St Pauls cared for your nan so well and helped you feel reassured. I will gladly share your comments with the team, who will really appreciate them.
I would like to put on record my thanks to all the staff at St Paul's Care Centre for looking after my dear mother with such kindness and care from the time she entered the home until her recent passing - from the expertise and professionalism of the day and night nursing team to the cleaning/maintenance team, from the carers to the finance/management team - and of course, the delightful receptionist - not forgetting the very friendly and innovative activities team. Thank you for the compassion and dignity you showed Mum, especially at the end. Grateful thanks, and I will always recommend you.
Thank you sincerely for taking the time to share such a heartfelt review. It was an honour for all of us at St Paul's Care Centre to care for your dear mother, and we are deeply touched by your kind words.
Your appreciation means so much to every member of our team - from our dedicated day and...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 May 2020Outstanding
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Bed Vacancies
Posted: 26 July 2026Please call the home directly to find out about bed vacancies.
News (91) & Events (1)
- 04 Aug 2026
Throughout July, our Westgate Healthcare homes came together to celebrate the summer with a series of themed BBQs. Welcoming residents, families, friends and local communities. From live entertainment and delicious...
- 15 Jul 2026
Westgate Healthcare is proud to announce another significant milestone in its commitment to delivering exceptional dementia care. Group Training Manager, Maria, has successfully qualified as a licensed facilitator to deliver...
- 03 Jul 2026
Giving Back to the Local Community At St Pauls Care Centre, supporting the local community is an important part of who we are. On Friday 19th June, our team had...
- 21 Aug 2026Organiser: St Pauls Care Centre
Awards / Recognitions (13)
- 30 Jan 2026Recipient: Westgate Healthcare Ltd
- 07 Nov 2025Recipient: St Pauls Care Centre
- 07 Nov 2025Recipient: St Pauls Care Centre
Accreditations
There are no accreditations posted yet for St Pauls Care Centre.
Meet the Team (3)

Yasmin has been a dedicated member of St Paul’s Care Centre since 2011. In March 2021, she was promoted from Unit Manager to Deputy Manager. Having a diploma in Adult Health Nursing and Midwifery, Yasmin is committed to excellence and passionate about ensuring that St Paul’s delivers the highest standard of care to all residents. Yasmin was promoted to Home Manager in December 2024.

With over 20 years in nursing and care, Sinu Vinod has been a valued part of St Pauls since 2010. Her journey from Senior Care Assistant to Deputy Manager reflects her dedication and expertise, recognised with a Nurse of the Year award in 2023. Sinu is committed to ensuring St Pauls remains a welcoming home where residents receive outstanding, dignified care.

Blanca plays a key role in ensuring residents, families, and visitors have a positive and supportive experience. Acting as a central point of contact, she focuses on building strong relationships, supporting enquiries, managing feedback, and promoting high standards of communication and service across the care home.
Frequently Asked Questions about St Pauls Care Centre
What types of Care is St Pauls Care Centre registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does St Pauls Care Centre have?
There are 88 Single Rooms.
What are the Facilities & Services at St Pauls Care Centre?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is St Pauls Care Centre to the centre of Hemel Hempstead?
0.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Pauls Care Centre to verify any information. View our terms and conditions. St Pauls Care Centre has an Enhanced Service -more info.