
it is exceptional and the carers and nurses are professional, caring, supportive, friendly and kindM T(Husband of Resident/Service User)

The care received for my mum has been second to none. She has been very very happy.L P(Daughter of Resident/Service User)

I do not hesitate in recommending St Pauls Care Centre for its outstanding careM T(Husband of Resident/Service User)

it is exceptional and the carers and nurses are professional, caring, supportive, friendly and kindM T(Husband of Resident/Service User)

The care received for my mum has been second to none. She has been very very happy.L P(Daughter of Resident/Service User)

I do not hesitate in recommending St Pauls Care Centre for its outstanding careM T(Husband of Resident/Service User)

This attractive and professionally managed care home rated ‘Outstanding’ in March 2020 by the Care Quality Commission, has been supporting the local communities of Hemel Hempstead, Hertfordshire and Dacorum for over ten years. Established and purpose-built with an excellent reputation, St Pauls Care Centre offers quality nursing, residential, convalescent and dementia care in an accessible but peaceful location.
An award-winning home manager and deputy manager have been leading the home since...
This attractive and professionally managed care home rated ‘Outstanding’ in March 2020 by the Care Quality Commission, has been supporting the local communities of Hemel Hempstead, Hertfordshire and Dacorum for over ten years. Established and purpose-built with an excellent reputation, St Pauls Care Centre offers quality nursing, residential, convalescent and dementia care in an accessible but peaceful location.
An award-winning home manager and deputy manager have been leading the home since the day it opened, and a stable and skilled staff team provide responsive, compassionate, high-quality care to meet the changing and individual needs and expectations of each resident. The home does not use any agency staff and new staff are often recruited through direct referrals. The family ethos and the warm relationships achieved are greatly valued by both residents and visitors, and make St Pauls Care Centre a special place to live. The home is strongly connected to the wider community.
Comfortable bedrooms have their own en-suite shower, toilet and washbasin and are located in smaller unit living areas. There is a wide choice of day rooms including lounges, separate dining areas, a cinema room, hair salon, quiet lounge, and pub.
The charming garden is a favourite with residents, with its spacious areas for them to relax or socialise with friends and relatives.
The facilities have been designed to enhance resident care and quality of life, to optimise cleanliness and help minimise the spread of any infections; this includes wood effect flooring, hand washing facilities in every room and the use of hand gel dispensers throughout the home.
Care Provided by St Pauls Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 88 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees shown are starting prices and may vary based on the type of care required, individual needs, and the outcome of an assessment. Prices are subject to change. For detailed information, please contact the home directly.
The price(s) shown are provided by the care home. Contact St Pauls Care Centre for full pricing details and T&Cs.
Contact St Pauls Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Westgate Healthcare Ltd
- Private Owned
Person in charge
- Yasmin Fatima (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (88)
- Single Rooms with ensuite Wet Room (88)
Visiting
- To arrange a visit, please call the home directly. There are no restrictions on visiting.
Parking
- There is free onsite parking available
St Pauls Care Centre Reviews (190)
St Pauls Care Centre has a Review Score of 9.9 (9.881) out of 10, based on 51 reviews in the last 2 years.
Over all time St Pauls Care Centre has 190 reviews.
It has taken time for mum to settle but the staff have been very kind and supportive. The staff always welcome you with a smile. My family have been very impressed with the staff and how clean the home is when they visit. I am kept informed of any medical needs for mum. I can definitely recommend...
It has taken time for mum to settle but the staff have been very kind and supportive. The staff always welcome you with a smile. My family have been very impressed with the staff and how clean the home is when they visit. I am kept informed of any medical needs for mum. I can definitely recommend the home.
Thank you for your kind review. We're so pleased to know that you and your family feel supported and welcomed. Your feedback means a great deal to our team.
I find the staff very helpful and sensitive to the residents' needs. Treat them with respect and excercise/put empathy when caring. Provides very positive connection with residents. Well done to your team and with special mention to the ground floor lead nurse and her staff/carers. Many thanks for...
I find the staff very helpful and sensitive to the residents' needs. Treat them with respect and excercise/put empathy when caring. Provides very positive connection with residents. Well done to your team and with special mention to the ground floor lead nurse and her staff/carers. Many thanks for the care.
Thank you for your kind words and thoughtful feedback. We're so pleased to hear that our team's compassion, empathy and respect have made a positive difference.
Overall my mum has settled well and the staff show her kindness and treat her with dignity and respect and always with a friendly smile. All the staff are welcoming and she has become more social which was very important. Whenever we have asked questions response time has been speedy along with...
Overall my mum has settled well and the staff show her kindness and treat her with dignity and respect and always with a friendly smile. All the staff are welcoming and she has become more social which was very important. Whenever we have asked questions response time has been speedy along with explanations. With respect to the 'Value for money' question, the response below wasn't solely directed to St Paul's, but rather than the carehome industry in general. In an ideal world, air conditioning would be throughout the building + not just for the lounges + dining rooms. The bbq was very enjoyable and in conclusion I would have no hesitation in recommending St Paul's.
I felt blessed by the way my Nana was taken care of leading up to her passing away. Thank you for all you have done. Miriam at reception has always been kind and supportive to my family.
I felt blessed by the way my Nana was taken care of leading up to her passing away. Thank you for all you have done. Miriam at reception has always been kind and supportive to my family.
We are truly honoured that we could care for your Nana during such an important and emotional time. It means a great deal to know that you and your family felt supported throughout her journey. We will be sure to share your kind words with Miriam, who will be touched to know that her kindness and...
We are truly honoured that we could care for your Nana during such an important and emotional time. It means a great deal to know that you and your family felt supported throughout her journey. We will be sure to share your kind words with Miriam, who will be touched to know that her kindness and support made such a positive difference.On behalf of our entire team, thank you for trusting us with your Nana's care. We send our sincere condolences to you and your family, and wish you comfort in the cherished memories you hold.
Highly recommend for respite care. Excellent service.
Highly recommend for respite care. Excellent service.
Thank you for your kind recommendation. We're delighted to hear that you had an excellent experience with our respite care service.
Excellent care, highly recommended.
Excellent care, highly recommended.
Thank you for your kind review and recommendation. We are delighted to hear that you experienced excellent care with us. Providing high-quality, compassionate support is our top priority, and your feedback means a great deal to our team. Thank you for taking the time to share your experience.
The home is always very clean.
The activity staff make my mum laugh.
The home is always very clean.
The activity staff make my mum laugh.
We are delighted to hear that you find our team friendly and helpful, and that the home is always clean and welcoming. It is especially wonderful to know that our activities team brings so much joy and laughter to your Mum. We will be sure to share your kind words with the team, as feedback like this means so much to everyone. Thank you for taking the time to share your experience.
Mum transferred here for end of life care from hospital. She was only to live for 9 hours from arrival. Her caregiver and love shown was truly all I could have hoped for. I was so, so glad she was able to be here. All the staff looked after her, me and my family so kindly and compassionately.
Mum transferred here for end of life care from hospital. She was only to live for 9 hours from arrival. Her caregiver and love shown was truly all I could have hoped for. I was so, so glad she was able to be here. All the staff looked after her, me and my family so kindly and compassionately.
We are deeply honoured that your mum was able to spend her final hours with us, and we are grateful for your kind words about the care and compassion shown by our team.
Providing comfort, dignity, and support to both our residents and their loved ones during such an important time is at the...
We are deeply honoured that your mum was able to spend her final hours with us, and we are grateful for your kind words about the care and compassion shown by our team.
Providing comfort, dignity, and support to both our residents and their loved ones during such an important time is at the heart of what we do. It means a great deal to know that our staff were able to care for your mum, you, and your family with the kindness and reassurance you needed.
On behalf of everyone at the home, please accept our sincere condolences. Thank you for trusting us with your mum's care and for sharing such a heartfelt review.
Mum has been here nearly a year now although it took her some time to settle, I think she is now doing well. The staff are informative and I don't have to worry about any of mums medical needs and the GP is very good and staff will contact if needed.
Mum has been here nearly a year now although it took her some time to settle, I think she is now doing well. The staff are informative and I don't have to worry about any of mums medical needs and the GP is very good and staff will contact if needed.
Thank you for taking the time to leave such a kind review. We're really pleased to hear that your Mum has settled well after her initial adjustment period and that you're feeling reassured by the care she's receiving. Supporting residents' health and wellbeing is our priority, and it's great to...
Thank you for taking the time to leave such a kind review. We're really pleased to hear that your Mum has settled well after her initial adjustment period and that you're feeling reassured by the care she's receiving. Supporting residents' health and wellbeing is our priority, and it's great to know you feel confident in the team's ability to manage her medical needs and that you find the GP support helpful.
After 8 weeks I was transformed. Care of the highest standard to cater for...
After 8 weeks I was transformed. Care of the highest standard to cater for my every need both physically and emotionally. My clothes were washed and returned in a few hours. My room was thoroughly cleaned every morning. There were multiple activities if you so wished,. The meals were excellent and brought to my room 3 times a day, the facilities were of the highest standard and I had physio 3 times a week with Jagdish who was caring talented and improved me physically and emotionally beyond recognition.
By far the most important aspect for me was the constant support of the carers. They treated me with dignity and and always had a listening ear. This was particularly important as I had lost my husband recently. They will remain in my heart forever, Thank you
Thank you so much for taking the time to share your experience with us. We are truly honoured that you chose St. Paul's during such a difficult period in your life.
Your words about the care, support, and encouragement you received mean a great deal to our entire team. Recovering both physically...
Thank you so much for taking the time to share your experience with us. We are truly honoured that you chose St. Paul's during such a difficult period in your life.
Your words about the care, support, and encouragement you received mean a great deal to our entire team. Recovering both physically and emotionally after your accident and the loss of your husband must have been incredibly challenging, and we are so pleased that our carers, housekeeping, catering, activities team, and physiotherapist Jagdish were able to support you throughout your journey.
It is wonderful to hear how much progress you made over the 8 weeks and that you felt treated with dignity, compassion, and kindness every day. Creating a warm, supportive environment where residents feel safe, valued, and cared for is at the heart of everything we do.
We will be sure to share your lovely feedback with the whole team. Thank you again for your heartfelt words - it was a privilege to be part of your recovery
St Pauls Care Home does what it says on the tin. Exceptional care and loving home. Cannot recommend it more highly.
St Pauls Care Home does what it says on the tin. Exceptional care and loving home. Cannot recommend it more highly.
We're delighted to hear that your experience at St Pauls Care Home reflected the high standards of care, warmth and support that we work hard to provide every day. Creating a loving and welcoming home for our residents is at the heart of everything we do.
Thank you again for taking the time to share your feedback. Your kind words mean a great deal to the whole team.
Having cared for her at home as a family for many years beforehand, it was a big decision to hand over this responsibility to the team.
We need not have worried: the level of care at St Paul's meant that in my mums...
Having cared for her at home as a family for many years beforehand, it was a big decision to hand over this responsibility to the team.
We need not have worried: the level of care at St Paul's meant that in my mums final years she was cared for with dignity, respect and compassion .
The team made a real effort not only to get to know Mum and who she was, but our family too , meaning whenever we visited this kindness and warmth was extended to us.
Their support and care of us all in Mum's
final days made her passing a much more bearable experience.
Thank you
We understand how difficult the decision can be to entrust the care of a loved one to others, especially after supporting your Mum at home for so long. It means a great deal to us that you felt reassured and supported by the team at St Paul's.
Your kind words about the dignity, respect and...
We understand how difficult the decision can be to entrust the care of a loved one to others, especially after supporting your Mum at home for so long. It means a great deal to us that you felt reassured and supported by the team at St Paul's.
Your kind words about the dignity, respect and compassion shown to your Mum, and the effort our team made to truly get to know both her and your family, are deeply appreciated. Providing not only excellent care but also warmth and support to families during such emotional times is at the heart of what we do.
We are especially grateful that you felt supported during your Mum's final days. It is a privilege to be there for families at such important moments, and we are glad we could help make that time a little more bearable.
Thank you again for your trust and for sharing your experience.
My father would have passed away many months ago if it wasn't for the team and the lovely facility and excellent standard of care. Even with his worsening condition he still manages to smile.
My father would have passed away many months ago if it wasn't for the team and the lovely facility and excellent standard of care. Even with his worsening condition he still manages to smile.
Thank you so much for your kind and heartfelt words.
We are truly honoured to support your father and your family, it means a great deal to hear that our team and the care provided have made a positive difference, especially as his needs have increased.
Seeing our residents continue to smile,...
Thank you so much for your kind and heartfelt words.
We are truly honoured to support your father and your family, it means a great deal to hear that our team and the care provided have made a positive difference, especially as his needs have increased.
Seeing our residents continue to smile, even in challenging circumstances, is incredibly important to us, and your feedback is a wonderful reflection of the dedication and compassion our team strives to deliver every day.
With our very best wishes to you and your family.
Staff and care home very good. Treated with respect and dignity. Staff friendly and approachable.
Staff and care home very good. Treated with respect and dignity. Staff friendly and approachable.
We're delighted to hear that you felt treated with respect and dignity during your time with us. Our team works hard to create a warm, friendly, and supportive environment, so it's wonderful to know that this was reflected in your experience. Your feedback means a great deal to us and will be shared with the whole team.
All of the staff marvellous and some go above and beyond. The birthday cakes made by the chef was absolutely scrumptious. All the meals are beautiful especially the vegetables.
All of the staff marvellous and some go above and beyond. The birthday cakes made by the chef was absolutely scrumptious. All the meals are beautiful especially the vegetables.
It's also fantastic to hear how much you...
We are delighted to hear your kind comments about our team - it means a great deal to know that their care and dedication are making such a positive difference. We will be sure to share your feedback with them, especially those who go the extra mile.It's also fantastic to hear how much you enjoyed the food. Our chef takes great pride in creating delicious, home-cooked meals, and we're so pleased the birthday cakes and vegetables were such a hit!
In August 2024 Dad had a fall at home and was admitted to hospital where he then developed sepsis however somehow he got through but it was decided due to other health issues that were incurable he was to receive palliative care.
After selecting St Paul's on recommendation he became a resident...
In August 2024 Dad had a fall at home and was admitted to hospital where he then developed sepsis however somehow he got through but it was decided due to other health issues that were incurable he was to receive palliative care.
After selecting St Paul's on recommendation he became a resident there, and straight away within a day or so they had him looking clean and gave him a much wanted shave as Dad always shaved every day.
The excellent care and attention given to Dad bought him and us another 18 months after being told we had 3 months so thank you to the nurses, carers, chefs, cleaners, entertainers and the managers for giving us that.
My family have all said that we are putting down our names to go here if ever we require care.
They made us and Dad feel like a member of a big family.
hank you so much for taking the time to share your experience with us. Your message truly means a great deal to everyone here at St Paul's.
We are deeply honoured that your father and your family chose St Paul's during such an important and sensitive time. It is wonderful to hear that the team...
hank you so much for taking the time to share your experience with us. Your message truly means a great deal to everyone here at St Paul's.
We are deeply honoured that your father and your family chose St Paul's during such an important and sensitive time. It is wonderful to hear that the team were able to make him feel comfortable, cared for, and like part of our family from the very beginning. Something as simple as helping him feel clean and giving him his daily shave may seem small, but we know how important those personal routines are in maintaining dignity and a sense of self.
To know that the care, compassion, and dedication of our nurses, carers, chefs, cleaners, entertainers, and managers helped bring your father comfort - and gave your family precious additional time together - is incredibly meaningful to us. Your kind words will be shared with the whole team, who will be very touched to hear the difference their work made.
The security excellent. Always receive a warm and friendly welcome. Care is given with sensitivity and kindness everywhere beautifully clean. Especially the room our dear friend is in!
The security excellent. Always receive a warm and friendly welcome. Care is given with sensitivity and kindness everywhere beautifully clean. Especially the room our dear friend is in!
We are delighted to hear that you felt welcomed and well supported when visiting our home. Providing a safe, warm and friendly environment for residents and their loved ones is incredibly important to us, so it's wonderful to know that our team's care, sensitivity and kindness made a positive...
We are delighted to hear that you felt welcomed and well supported when visiting our home. Providing a safe, warm and friendly environment for residents and their loved ones is incredibly important to us, so it's wonderful to know that our team's care, sensitivity and kindness made a positive impression.
We are also very pleased that you noticed the cleanliness of the home and the comfort of your dear friend's room. Our housekeeping and care teams work hard to ensure the environment is always maintained to a high standard.
My father has been here for a month and has been very well looked after, There have been a number of issues to do with settling in and there have been dealt with extremely well. He seems now to be settling in well and is much happier than when he arrived.
My father has been here for a month and has been very well looked after, There have been a number of issues to do with settling in and there have been dealt with extremely well. He seems now to be settling in well and is much happier than when he arrived.
Thank you for taking the time to share your feedback. We understand that moving into a new home can be a significant transition, and it's not unusual for there to be some challenges while settling in. Our team works hard to support both residents and their families through this period with...
Thank you for taking the time to share your feedback. We understand that moving into a new home can be a significant transition, and it's not unusual for there to be some challenges while settling in. Our team works hard to support both residents and their families through this period with patience, understanding and personalised care, so it's wonderful to hear that your father is now feeling more settled and happier.
Your kind words mean a great deal to the team, and we look forward to continuing to support your father and ensuring he feels comfortable and at home with us.
Mum has improved in the months he has been here. She is well cared for and the staff are all so lovely and friendly. mum is becoming happier and more settled as time has gone on.
Mum has improved in the months he has been here. She is well cared for and the staff are all so lovely and friendly. mum is becoming happier and more settled as time has gone on.
We're delighted that Mum is feeling happier and more settled, and that you've found the team to be caring and friendly. Ensuring that Mum feels safe, comfortable and well supported is always our priority, so your feedback is incredibly reassuring for everyone here.
Please don't hesitate to reach out if there is ever anything you would like to discuss. We're always here to help.
St Pauls Care Centre is a wonderful care home. The staff are amazing my grandfather Mr Manubhai was on the Windsor unit room T12 for his final days. He was treated with such love, care and kindness. Nurse Smita was especially compassionate and supportive. I will always be grateful to all the team...
St Pauls Care Centre is a wonderful care home. The staff are amazing my grandfather Mr Manubhai was on the Windsor unit room T12 for his final days. He was treated with such love, care and kindness. Nurse Smita was especially compassionate and supportive. I will always be grateful to all the team at the care home for ensuring my grandad who passed away on the 19 December passed with dignity and respect. THANK YOU does not feel like enough. Your work and care is so meaningful. I would recommend this care home to all. If my grandad has the words I am sure he'd also be grateful for the care he received.
Thank you so much for taking the time to share such a heartfelt review. We are deeply touched by your kind words and are honoured to have cared for your grandfather, during his final days on the Windsor Unit.
It means a great deal to us to know that he was treated with love, kindness, dignity,...
Thank you so much for taking the time to share such a heartfelt review. We are deeply touched by your kind words and are honoured to have cared for your grandfather, during his final days on the Windsor Unit.
It means a great deal to us to know that he was treated with love, kindness, dignity, and respect, and that you felt supported during such a difficult time. Your special mention of Nurse Smita will be shared with her and the wider team - recognition like this truly means so much to our staff and reflects the compassion they bring to their work every day.
Please accept our sincere condolences on your loss. It is a privilege to be trusted with the care of our residents and their families, and we are grateful to know that your grandfather's final days were made as comfortable and meaningful as possible.
Thank you again for your recommendation and for your incredibly kind words. They remind us why we do what we do.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 May 2020Outstanding
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (93) & Events (0)
- 17 Sep 2026
At Westgate Healthcare, being part of our local communities means more than simply caring for those who live in our homes. It is about supporting local organisations and finding meaningful...
- 14 Sep 2026
Many people wonder whether dementia and Alzheimer’s disease are the same thing. The terms are closely connected, but they describe different things. A simple way to understand the difference between...
- 11 Sep 2026
Westgate Healthcare has been awarded the Outstanding Dementia Training Award by Training 2 Care UK. This recognises our ongoing commitment to developing dementia-informed care across our nine care homes. The...
There are no upcoming events for St Pauls Care Centre.
Awards / Recognitions (13)
- 30 Jan 2026Recipient: Westgate Healthcare Ltd
- 07 Nov 2025Recipient: St Pauls Care Centre
- 07 Nov 2025Recipient: St Pauls Care Centre
Accreditations
There are no accreditations posted yet for St Pauls Care Centre.
Meet the Team (3)

Yasmin has been a dedicated member of St Paul’s Care Centre since 2011. In March 2021, she was promoted from Unit Manager to Deputy Manager. Having a...
Yasmin has been a dedicated member of St Paul’s Care Centre since 2011. In March 2021, she was promoted from Unit Manager to Deputy Manager. Having a diploma in Adult Health Nursing and Midwifery, Yasmin is committed to excellence and passionate about ensuring that St Paul’s delivers the highest standard of care to all residents. Yasmin was promoted to Home Manager in December 2024.

With over 20 years in nursing and care, Sinu Vinod has been a valued part of St Pauls since 2010. Her journey from Senior Care Assistant to Deputy...
With over 20 years in nursing and care, Sinu Vinod has been a valued part of St Pauls since 2010. Her journey from Senior Care Assistant to Deputy Manager reflects her dedication and expertise, recognised with a Nurse of the Year award in 2023. Sinu is committed to ensuring St Pauls remains a welcoming home where residents receive outstanding, dignified care.

Blanca plays a key role in ensuring residents, families, and visitors have a positive and supportive experience. Acting as a central point of...
Blanca plays a key role in ensuring residents, families, and visitors have a positive and supportive experience. Acting as a central point of contact, she focuses on building strong relationships, supporting enquiries, managing feedback, and promoting high standards of communication and service across the care home.
Frequently Asked Questions about St Pauls Care Centre
What types of Care is St Pauls Care Centre registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does St Pauls Care Centre have?
There are 88 Single Rooms.
What are the Facilities & Services at St Pauls Care Centre?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is St Pauls Care Centre to the centre of Hemel Hempstead?
0.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Pauls Care Centre to verify any information. View our terms and conditions. St Pauls Care Centre has an Enhanced Service -what an Enhanced Service includes.