
it is exceptional and the carers and nurses are professional, caring, supportive, friendly and kindM T(Husband of Resident/Service User)

The care received for my mum has been second to none. She has been very very happy.L P(Daughter of Resident/Service User)

I do not hesitate in recommending St Pauls Care Centre for its outstanding careM T(Husband of Resident/Service User)

it is exceptional and the carers and nurses are professional, caring, supportive, friendly and kindM T(Husband of Resident/Service User)

The care received for my mum has been second to none. She has been very very happy.L P(Daughter of Resident/Service User)

I do not hesitate in recommending St Pauls Care Centre for its outstanding careM T(Husband of Resident/Service User)

This attractive and professionally managed care home rated ‘Outstanding’ in March 2020 by the Care Quality Commission, has been supporting the local communities of Hemel Hempstead, Hertfordshire and Dacorum for over ten years. Established and purpose-built with an excellent reputation, St Pauls Care Centre offers quality nursing, residential, convalescent and dementia care in an accessible but peaceful location.
An award-winning home manager and deputy manager have been leading the home since...
This attractive and professionally managed care home rated ‘Outstanding’ in March 2020 by the Care Quality Commission, has been supporting the local communities of Hemel Hempstead, Hertfordshire and Dacorum for over ten years. Established and purpose-built with an excellent reputation, St Pauls Care Centre offers quality nursing, residential, convalescent and dementia care in an accessible but peaceful location.
An award-winning home manager and deputy manager have been leading the home since the day it opened, and a stable and skilled staff team provide responsive, compassionate, high-quality care to meet the changing and individual needs and expectations of each resident. The home does not use any agency staff and new staff are often recruited through direct referrals. The family ethos and the warm relationships achieved are greatly valued by both residents and visitors, and make St Pauls Care Centre a special place to live. The home is strongly connected to the wider community.
Comfortable bedrooms have their own en-suite shower, toilet and washbasin and are located in smaller unit living areas. There is a wide choice of day rooms including lounges, separate dining areas, a cinema room, hair salon, quiet lounge, and pub.
The charming garden is a favourite with residents, with its spacious areas for them to relax or socialise with friends and relatives.
The facilities have been designed to enhance resident care and quality of life, to optimise cleanliness and help minimise the spread of any infections; this includes wood effect flooring, hand washing facilities in every room and the use of hand gel dispensers throughout the home.
Care Provided by St Pauls Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 88 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees shown are starting prices and may vary based on the type of care required, individual needs, and the outcome of an assessment. Prices are subject to change. For detailed information, please contact the home directly.
The price(s) shown are provided by the care home. Contact St Pauls Care Centre for full pricing details and T&Cs.
Contact St Pauls Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Westgate Healthcare Ltd
- Private Owned
Person in charge
- Yasmin Fatima (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (88)
- Single Rooms with ensuite Wet Room (88)
Visiting
- To arrange a visit, please call the home directly. There are no restrictions on visiting.
Parking
- There is free onsite parking available
St Pauls Care Centre Reviews (190)
St Pauls Care Centre has a Review Score of 9.9 (9.881) out of 10, based on 51 reviews in the last 2 years.
Over all time St Pauls Care Centre has 190 reviews.
The staff at St Pauls are wonderful. They are happy and treat the patients really well. They are flexible and react well to any suggestions which may benefit those living there. It is a happy, efficient place and I recommend it to anyone looking for this type of accomdation.
The staff at St Pauls are wonderful. They are happy and treat the patients really well. They are flexible and react well to any suggestions which may benefit those living there. It is a happy, efficient place and I recommend it to anyone looking for this type of accomdation.
Thank you very much for your kind and thoughtful review. We're delighted to hear that you've found St Pauls to be a happy and efficient place, and that our team's care, flexibility, and responsiveness have made a positive impression. Our staff are deeply committed to treating everyone with dignity,...
Thank you very much for your kind and thoughtful review. We're delighted to hear that you've found St Pauls to be a happy and efficient place, and that our team's care, flexibility, and responsiveness have made a positive impression. Our staff are deeply committed to treating everyone with dignity, respect, and compassion, so it means a great deal to know this is being felt by those who experience our service. Thank you for your recommendation-it is truly appreciated by the whole team.
I would highly recommend!
I would highly recommend!
Thank you for your kind review. We are delighted to hear that our team at St Pauls cared for your nan so well and helped you feel reassured. I will gladly share your comments with the team, who will really appreciate them.
I would like to put on record my thanks to all the staff at St Paul's Care Centre for looking after my dear mother with such kindness and care from the time she entered the home until her recent passing - from the expertise and professionalism of the day and night nursing team to the...
I would like to put on record my thanks to all the staff at St Paul's Care Centre for looking after my dear mother with such kindness and care from the time she entered the home until her recent passing - from the expertise and professionalism of the day and night nursing team to the cleaning/maintenance team, from the carers to the finance/management team - and of course, the delightful receptionist - not forgetting the very friendly and innovative activities team. Thank you for the compassion and dignity you showed Mum, especially at the end. Grateful thanks, and I will always recommend you.
Thank you sincerely for taking the time to share such a heartfelt review. It was an honour for all of us at St Paul's Care Centre to care for your dear mother, and we are deeply touched by your kind words.
Your appreciation means so much to every member of our team - from our dedicated day and...
Thank you sincerely for taking the time to share such a heartfelt review. It was an honour for all of us at St Paul's Care Centre to care for your dear mother, and we are deeply touched by your kind words.
Your appreciation means so much to every member of our team - from our dedicated day and night nurses, carers, and activities team to our housekeeping, maintenance, administration, finance, and reception staff. Knowing that we were able to provide your mother with compassion, dignity, and comfort, especially in her final days, is truly humbling.
On behalf of everyone at St Paul's, please accept our deepest condolences. We are grateful for the trust you placed in us and for your generous recommendation. Our thoughts remain with you and your family.
My father is very well cared for here. He is settled and happy. The staff are friendly and they take good care of him.
My father is very well cared for here. He is settled and happy. The staff are friendly and they take good care of him.
We're delighted to hear that your father is settled, happy, and feeling well cared for. Our team works hard to create a supportive and friendly environment for all our residents, and it means a great deal to know this is reflected in his experience. Please don't hesitate to reach out if there is ever anything we can do to support you or your father further.
The place is so clean, and our mothers' needs are attended to...
The place is so clean, and our mothers' needs are attended to with the highest standard. We have been extremely pleased with St Pauls with not one small complaint. We can feel assured that at all times our mother is being cared for, as we would care for her if we could.
Thank you so much for taking the time to share your experience. We are truly delighted to hear that your mother feels comfortable and well cared for at St Pauls. Our team takes great pride in providing kind, professional, and attentive care, and it means so much to know that this has made a...
Thank you so much for taking the time to share your experience. We are truly delighted to hear that your mother feels comfortable and well cared for at St Pauls. Our team takes great pride in providing kind, professional, and attentive care, and it means so much to know that this has made a difference for your family. Your trust and kind words are greatly appreciated, and we will continue to strive to provide the highest standard of care every day.
Just wanted to say that St Paul's Care Home have been fantastic with the care afforded to our mum, during her time in the home. In particular the staff on the first floor have been exceptional in the support given not just to mum, but the wider family. They have been considerate, respectful,...
The engagement of the activities team, meant there was always a lot going on, which gave the floor a really good feeling.
The facility is modern, very clean and well thought out. Mum's room was spacious with a nice outlook.
This was a very difficult time for the family, but the care mum and we received could not be faulted.
Thank you so much for your kind words. We are truly glad that our team at St Pauls provided comfort and support to your mum and your family during this difficult time. It means a lot to hear that our care, activities, and facilities made a positive difference.
Excellent service from management and staff. All staff were caring and pleasant to deal with.
Excellent service from management and staff. All staff were caring and pleasant to deal with.
Thank you so much for your kind words! We're thrilled to hear that our management and staff provided you with excellent service. Our team takes great pride in being caring and approachable, and it's wonderful to know that this made your experience a positive one.
The compassion, empathy, respect & consideration shown by the team at St Pauls Care Centre to mum & us as mums family was incredible. The team are very experienced & extremely knowledgeable. Although mum was only there a short time, the team were very welcoming & caring. In particular, floor 1...
The compassion, empathy, respect & consideration shown by the team at St Pauls Care Centre to mum & us as mums family was incredible. The team are very experienced & extremely knowledgeable. Although mum was only there a short time, the team were very welcoming & caring. In particular, floor 1 where mum was. The way in which the team supported both mum and us through an extremely difficult time will never be forgotten! Thank you ALL the floor 1 team!
Thank you so much for your kind and thoughtful words. It means a great deal to hear that the care and support provided at St Paul's Care Centre, especially by the team on the First Floor, brought some comfort during such a difficult time. We strive to treat every resident and their family with...
Thank you so much for your kind and thoughtful words. It means a great deal to hear that the care and support provided at St Paul's Care Centre, especially by the team on the First Floor, brought some comfort during such a difficult time. We strive to treat every resident and their family with compassion, dignity, and respect, and knowing that this was your experience is deeply appreciated.We will ensure your words are passed on to the First Floor team - they will be truly touched.
Quite satisfied with everything. Look after very well and happy with all the care.
Quite satisfied with everything. Look after very well and happy with all the care.
Thank you so much for your kind words! We're delighted to hear that you felt well cared for and satisfied with everything.
The end-of-life care my mother received over the last three weeks of her life was exceptional. Every staff member was thoughtful, kind and caring to us as a family as well as to our mother. Whilst under the care of St Pauls Care Centre, my mother received exceptional personal and nursing care.
The end-of-life care my mother received over the last three weeks of her life was exceptional. Every staff member was thoughtful, kind and caring to us as a family as well as to our mother. Whilst under the care of St Pauls Care Centre, my mother received exceptional personal and nursing care.
Thank you for taking the time to share such touching feedback during what must be a very difficult time. We are deeply sorry for your loss, and we are honoured to have been able to care for your mother in her final weeks. Providing compassionate, person-centred care is at the heart of everything we...
Thank you for taking the time to share such touching feedback during what must be a very difficult time. We are deeply sorry for your loss, and we are honoured to have been able to care for your mother in her final weeks. Providing compassionate, person-centred care is at the heart of everything we do at St Pauls Care Centre, and we are truly grateful to know that our team was able to offer comfort and support to both your mother and your family. Your kind words will mean a great deal to all the staff who were involved in her care.
Mum always received excellent care at St Pauls. The staff were very caring and supportive, especially in her final days. She was always treated with such kindness and respect. Nothing was ever too much trouble. From the receptionists, to the carers to the nursing staff, we couldn't have asked for...
Mum always received excellent care at St Pauls. The staff were very caring and supportive, especially in her final days. She was always treated with such kindness and respect. Nothing was ever too much trouble. From the receptionists, to the carers to the nursing staff, we couldn't have asked for more. Thank you from the bottom of our hearts.
We strive to provide a supportive and dignified environment for all our residents and their families, and we're so grateful that this was reflected in your experience. On behalf of the entire team thank you for your trust and for allowing us to be part of your mum's journey. Please accept our deepest condolences and warmest wishes.
My father was a resident on the first floor of the dementia until at St Pauls care centre. All of the care staff, without exception, were fantastic in the care they provided to him throughout his stay. They were also considerate and compassionate to all our family and friends. We are very grateful...
My father was a resident on the first floor of the dementia until at St Pauls care centre. All of the care staff, without exception, were fantastic in the care they provided to him throughout his stay. They were also considerate and compassionate to all our family and friends. We are very grateful to each and every one of them. The reception and management staff also deserve mention as they were helpful and kind. We We would recommend St Pauls unreservedly.
Thank you so much for your kind and thoughtful words about your father's time at St Paul's Care Centre. We are truly honoured that you chose us to support him, and it means a great deal to hear how highly you valued the care he received.Our dementia care team on the first floor is dedicated to...
Thank you so much for your kind and thoughtful words about your father's time at St Paul's Care Centre. We are truly honoured that you chose us to support him, and it means a great deal to hear how highly you valued the care he received.Our dementia care team on the first floor is dedicated to providing not only the highest standard of care but also a sense of comfort and dignity for both residents and their families. We're so pleased to hear that their compassion and professionalism made a difference to you all during his stay.Your recognition of our reception and management teams is also greatly appreciated, they work hard to ensure every family feels welcomed and supported from the moment they arrive.On behalf of everyone at St Paul's, thank you for your trust and your recommendation. It was a privilege to care for your father.
They quickly got to know mum and her individual...
They quickly got to know mum and her individual needs. They also got to know our wider family making a real effort to understand us and treated us with kindness and warmth throughout. Every staff member-from nurses to support workers all demonstrated a lovely caring manner.
The whole unit was well run and organised. We were always kept in the loop, and the team made time to talk, answer questions, and just be there when we needed them. Nothing ever felt rushed or brushed aside.
Their support helped us get through an incredibly hard time, and we're so thankful for everything they did. St Paul's really went above and beyond - not just for Mum, but for all of us as a family.
We are deeply touched by your kind words and incredibly grateful to have been able to support your mum and your family during such a difficult time.Providing compassionate, personalised palliative care is a responsibility we carry with great respect, and it means the world to us to know that your...
We are deeply touched by your kind words and incredibly grateful to have been able to support your mum and your family during such a difficult time.Providing compassionate, personalised palliative care is a responsibility we carry with great respect, and it means the world to us to know that your mum felt cared for, and that your family felt supported throughout. We're so pleased to hear that the team's attentiveness, warmth, and professionalism helped to bring comfort and reassurance.Your recognition of every team member, from our nurses to support staff, will be shared across the unit, and it will mean a great deal to them. We are proud to have walked alongside you in this journey and are truly honoured to have been part of your mum's care.
Complicated circumstances of elderly aunt living in England and me in Scotland, but compared to live in home carers this took a weight of my mind, I was no longer contacted about trivial things. Aunt quickly settled and was well looked after, clean and comfortable. When I visited staff were...
Complicated circumstances of elderly aunt living in England and me in Scotland, but compared to live in home carers this took a weight of my mind, I was no longer contacted about trivial things. Aunt quickly settled and was well looked after, clean and comfortable. When I visited staff were welcoming and engaging. Good communication when needed (esp one of the staff members SCN Ground Floor Unit). I was a little surprised around extra costs for eg hairdressing etc and escorts to hospital appts, so might be useful to highlight that more outwith small print. Might also be good (in the circumstances I found myself in from a distance) to have facility to order /purchase basic items then add to month fee- eg a supermarket delivery of toiletries as needed or on request. Otherwise all good and deserving of high score. Please don't change anything (or raise your charges!). Thank you for looking after my Aunt.
Thank you so much for taking the time to share your thoughtful feedback. We're so pleased to hear that your aunt settled in quickly and felt well looked after, and that our team's care helped ease the weight on your shoulders, especially given the distance between you.It's wonderful to know you...
Thank you so much for taking the time to share your thoughtful feedback. We're so pleased to hear that your aunt settled in quickly and felt well looked after, and that our team's care helped ease the weight on your shoulders, especially given the distance between you.It's wonderful to know you found the staff welcoming and engaging during your visits, and we will make sure to pass on your kind words to the team-especially to the SCN on the Ground Floor Unit, who will be delighted to be recognised.We also appreciate your constructive suggestions regarding additional charges and day-to-day convenience. You've raised excellent points, and we will take a closer look at how we can make these details clearer and potentially more flexible for families managing care from afar.Thank you again for your kind words and support. It's our privilege to care for your aunt, and we'll continue doing our best-without raising charges!
My mother was a resident in St Paul's care home for 3 yrs. The staff during that time were at all times caring and compassionate towards my mum. The home must have a very low turn over in staff as it was the same carers and nurses that cared for my mother over those 3 years. I can not praise them...
My mother was a resident in St Paul's care home for 3 yrs. The staff during that time were at all times caring and compassionate towards my mum. The home must have a very low turn over in staff as it was the same carers and nurses that cared for my mother over those 3 years. I can not praise them highly enough for the care and compassion shown from when she first arrived at the home until the end of life care provided. I would not hesitate in recommending it to anyone who has to make the tough decision to look for a nursing home for their parent/relative
Thank you so much for taking the time to share your experience. We are truly honoured to have cared for your mother during her time at St Paul's Care Centre. Continuity and compassion are at the heart of what we do, and we're so pleased that this made a positive difference to your mother's...
Thank you so much for taking the time to share your experience. We are truly honoured to have cared for your mother during her time at St Paul's Care Centre. Continuity and compassion are at the heart of what we do, and we're so pleased that this made a positive difference to your mother's experience-and to yours as a family.It was a privilege to be with her through every stage and your recommendation is deeply appreciated. Please know that you and your family will always remain part of our St Paul's community.
My aunt was always treated well, she had good and bad days. But the staff were always giving 100% every day! It really is 5 star! Thank you all for looking after her xx
My aunt was always treated well, she had good and bad days. But the staff were always giving 100% every day! It really is 5 star! Thank you all for looking after her xx
Thank you for your lovely message. We're so glad your aunt felt well cared for-it means a lot to us.
I would recommend St Paul's Card Centre and I have no hesitation in...
I would recommend St Paul's Card Centre and I have no hesitation in giving them 5 stars!
Thank you so much for your kind words and for sharing your experience. We are truly honoured to have been able to care for your mother and provide the support she needed. Knowing that you felt comforted and assured of her well-being means the world to us. Your recommendation and 5-star rating are deeply appreciated, and we will continue to strive for the highest level of care.
The care received for my mum has been second to none. She has been very very happy. Thank you all so much, lovely caring people, lovely all of you!
The care received for my mum has been second to none. She has been very very happy. Thank you all so much, lovely caring people, lovely all of you!
Thank you so much for your kind words! We're truly grateful for your feedback and delighted to hear that your Mum has been so happy with the care she's received. Our team is dedicated to providing compassionate and high-quality support, and it means the world to know it's making a difference. We'll be sure to share your lovely message with everyone.
Seeing how the staff care for our resident, and other residents reassures me that they do CARE. Every member of staff seems to have the very best interests of the residents and the way they interact is very heartwarming. Seeing how they are so patient and tolerant of bad behaviour is always done...
Seeing how the staff care for our resident, and other residents reassures me that they do CARE. Every member of staff seems to have the very best interests of the residents and the way they interact is very heartwarming. Seeing how they are so patient and tolerant of bad behaviour is always done with kindness.
Thank you so much for your thoughtful and kind words! It truly means a lot to our team to know that our care and dedication are recognized. We are passionate about creating a warm, supportive environment for all our residents, and your feedback reassures us that we are making a positive impact....
Thank you so much for your thoughtful and kind words! It truly means a lot to our team to know that our care and dedication are recognized. We are passionate about creating a warm, supportive environment for all our residents, and your feedback reassures us that we are making a positive impact. Patience, kindness, and genuine care are at the heart of what we do, and we're grateful for the opportunity to provide this level of support. Thank you for sharing your experience!
My mum was in St Paul's for three years. The care she received was exceptional, all the nurses and carers treated her with love and respect. In her final months she was treated with such dignity and love. I cannot recommend this home more highly. Everyone involved in the home are very special...
My mum was in St Paul's for three years. The care she received was exceptional, all the nurses and carers treated her with love and respect. In her final months she was treated with such dignity and love. I cannot recommend this home more highly. Everyone involved in the home are very special people.
It means the world to us to know that your mum received the love, respect, and care she deserved during her time at St. Paul's. Supporting our residents with dignity and compassion, especially in their final moments, is something we hold close to our hearts. Your kind words are truly appreciated...
It means the world to us to know that your mum received the love, respect, and care she deserved during her time at St. Paul's. Supporting our residents with dignity and compassion, especially in their final moments, is something we hold close to our hearts. Your kind words are truly appreciated and will be shared with our team. It was a privilege to care for your mum, and we are grateful for your trust in us.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 May 2020Outstanding
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (93) & Events (0)
- 17 Sep 2026
At Westgate Healthcare, being part of our local communities means more than simply caring for those who live in our homes. It is about supporting local organisations and finding meaningful...
- 14 Sep 2026
Many people wonder whether dementia and Alzheimer’s disease are the same thing. The terms are closely connected, but they describe different things. A simple way to understand the difference between...
- 11 Sep 2026
Westgate Healthcare has been awarded the Outstanding Dementia Training Award by Training 2 Care UK. This recognises our ongoing commitment to developing dementia-informed care across our nine care homes. The...
There are no upcoming events for St Pauls Care Centre.
Awards / Recognitions (13)
- 30 Jan 2026Recipient: Westgate Healthcare Ltd
- 07 Nov 2025Recipient: St Pauls Care Centre
- 07 Nov 2025Recipient: St Pauls Care Centre
Accreditations
There are no accreditations posted yet for St Pauls Care Centre.
Meet the Team (3)

Yasmin has been a dedicated member of St Paul’s Care Centre since 2011. In March 2021, she was promoted from Unit Manager to Deputy Manager. Having a...
Yasmin has been a dedicated member of St Paul’s Care Centre since 2011. In March 2021, she was promoted from Unit Manager to Deputy Manager. Having a diploma in Adult Health Nursing and Midwifery, Yasmin is committed to excellence and passionate about ensuring that St Paul’s delivers the highest standard of care to all residents. Yasmin was promoted to Home Manager in December 2024.

With over 20 years in nursing and care, Sinu Vinod has been a valued part of St Pauls since 2010. Her journey from Senior Care Assistant to Deputy...
With over 20 years in nursing and care, Sinu Vinod has been a valued part of St Pauls since 2010. Her journey from Senior Care Assistant to Deputy Manager reflects her dedication and expertise, recognised with a Nurse of the Year award in 2023. Sinu is committed to ensuring St Pauls remains a welcoming home where residents receive outstanding, dignified care.

Blanca plays a key role in ensuring residents, families, and visitors have a positive and supportive experience. Acting as a central point of...
Blanca plays a key role in ensuring residents, families, and visitors have a positive and supportive experience. Acting as a central point of contact, she focuses on building strong relationships, supporting enquiries, managing feedback, and promoting high standards of communication and service across the care home.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Pauls Care Centre to verify any information. View our terms and conditions. St Pauls Care Centre has an Enhanced Service -what an Enhanced Service includes.