
it is exceptional and the carers and nurses are professional, caring, supportive, friendly and kindM T(Husband of Resident/Service User)

The care received for my mum has been second to none. She has been very very happy.L P(Daughter of Resident/Service User)

I do not hesitate in recommending St Pauls Care Centre for its outstanding careM T(Husband of Resident/Service User)

it is exceptional and the carers and nurses are professional, caring, supportive, friendly and kindM T(Husband of Resident/Service User)

The care received for my mum has been second to none. She has been very very happy.L P(Daughter of Resident/Service User)

I do not hesitate in recommending St Pauls Care Centre for its outstanding careM T(Husband of Resident/Service User)

This attractive and professionally managed care home rated ‘Outstanding’ in March 2020 by the Care Quality Commission, has been supporting the local communities of Hemel Hempstead, Hertfordshire and Dacorum for over ten years. Established and purpose-built with an excellent reputation, St Pauls Care Centre offers quality nursing, residential, convalescent and dementia care in an accessible but peaceful location.
An award-winning home manager and deputy manager have been leading the home since...
This attractive and professionally managed care home rated ‘Outstanding’ in March 2020 by the Care Quality Commission, has been supporting the local communities of Hemel Hempstead, Hertfordshire and Dacorum for over ten years. Established and purpose-built with an excellent reputation, St Pauls Care Centre offers quality nursing, residential, convalescent and dementia care in an accessible but peaceful location.
An award-winning home manager and deputy manager have been leading the home since the day it opened, and a stable and skilled staff team provide responsive, compassionate, high-quality care to meet the changing and individual needs and expectations of each resident. The home does not use any agency staff and new staff are often recruited through direct referrals. The family ethos and the warm relationships achieved are greatly valued by both residents and visitors, and make St Pauls Care Centre a special place to live. The home is strongly connected to the wider community.
Comfortable bedrooms have their own en-suite shower, toilet and washbasin and are located in smaller unit living areas. There is a wide choice of day rooms including lounges, separate dining areas, a cinema room, hair salon, quiet lounge, and pub.
The charming garden is a favourite with residents, with its spacious areas for them to relax or socialise with friends and relatives.
The facilities have been designed to enhance resident care and quality of life, to optimise cleanliness and help minimise the spread of any infections; this includes wood effect flooring, hand washing facilities in every room and the use of hand gel dispensers throughout the home.
Care Provided by St Pauls Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 88 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees shown are starting prices and may vary based on the type of care required, individual needs, and the outcome of an assessment. Prices are subject to change. For detailed information, please contact the home directly.
The price(s) shown are provided by the care home. Contact St Pauls Care Centre for full pricing details and T&Cs.
Contact St Pauls Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Westgate Healthcare Ltd
- Private Owned
Person in charge
- Yasmin Fatima (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (88)
- Single Rooms with ensuite Wet Room (88)
Visiting
- To arrange a visit, please call the home directly. There are no restrictions on visiting.
Parking
- There is free onsite parking available
St Pauls Care Centre Reviews (190)
St Pauls Care Centre has a Review Score of 9.9 (9.881) out of 10, based on 51 reviews in the last 2 years.
Over all time St Pauls Care Centre has 190 reviews.
He has always been given the option to join in with activities (of which there seem to be plenty) though he chooses not to.
The staff are all friendly and helpful and kind to my husband and me.
He has always been given the option to join in with activities (of which there seem to be plenty) though he chooses not to.
The staff are all friendly and helpful and kind to my husband and me.
My mum received excellent and kind end of life care and our family are extremely grateful.
My mum received excellent and kind end of life care and our family are extremely grateful.
Excellent in all aspects. Staff and management very friendly and kind - always smiling.
Excellent in all aspects. Staff and management very friendly and kind - always smiling.
The home was very good, staff very friendly and caring. It's a difficult job they do but they were great in caring for my wife.
The 2nd and 3rd floors are too hot, there too little ventilation in the rooms and corridors, all rooms need a fan, we had to buy one!
The home was very good, staff very friendly and caring. It's a difficult job they do but they were great in caring for my wife.
The 2nd and 3rd floors are too hot, there too little ventilation in the rooms and corridors, all rooms need a fan, we had to buy one!
So I asked for a...
So I asked for a doctor to just have a look at him. Without hesitation, the doctor came. So very nice of everyone, to just put my mind at rest, because it is his dementia, nothing else.
This home is excellent. My family member spent 7 1/2 years here. It has a strong marketing orientation where the customer's satisfaction is always at the centre of its goal. This is driven by an excellent caring management team. The "hands-on" care is kind, caring and delivered with dignity at all...
This home is excellent. My family member spent 7 1/2 years here. It has a strong marketing orientation where the customer's satisfaction is always at the centre of its goal. This is driven by an excellent caring management team. The "hands-on" care is kind, caring and delivered with dignity at all times. I would highly recommend this home. It is first class.
The family are very pleased with the care given to mum. The staff are extremely caring, friendly and helpful. Mum has settled thanks to the staff understanding mum's needs.
The family are very pleased with the care given to mum. The staff are extremely caring, friendly and helpful. Mum has settled thanks to the staff understanding mum's needs.
I am very pleased with how my husband is looked after. Staff are very kind to him and we can visit anytime. He is always nicely dressed and shaved.
I am very pleased with how my husband is looked after. Staff are very kind to him and we can visit anytime. He is always nicely dressed and shaved.
My husband has Parkinson's Disease and related dementia. His needs are complex as is his medication. The care he receives at St Pauls Care Centre is outstanding. The staff are kind, patient and always respectful. They provide a warm and welcoming environment in which I know my husband is safe and...
My husband has Parkinson's Disease and related dementia. His needs are complex as is his medication. The care he receives at St Pauls Care Centre is outstanding. The staff are kind, patient and always respectful. They provide a warm and welcoming environment in which I know my husband is safe and well looked after. Thank you, St Pauls Care Centre's manager and staff.
My Mother lived at St Paul's for the last year of her life and received the best care we could have hoped for. The atmosphere was always cheerful and the staff were kind and caring. Despite having very limited ability to participate my mother was always included in the many social activities. As...
We were always kept fully informed of her needs and reasons for any treatment provided.
Everyone makes you feel comfortable and at home so to say.
My mum is always looked after really well and I can see she is very happy here.
Everyone makes you feel comfortable and at home so to say.
My mum is always looked after really well and I can see she is very happy here.
She could be difficult but the staff displayed patience and kindness.
Her room was always clean and tidy, her pureed...
She could be difficult but the staff displayed patience and kindness.
Her room was always clean and tidy, her pureed food varied and good and generally the staff were thoughtful and caring.
I would recommend St Pauls to anyone looking for long term care.
The staff are very helpful and friendly. My father is much happier than when he was at home. I have no worries about the level of care he receives. At last, I know that he is safe and well looked after.
The staff are very helpful and friendly. My father is much happier than when he was at home. I have no worries about the level of care he receives. At last, I know that he is safe and well looked after.
We are very pleased with the care and everyone is very kind.
We are very pleased with the care and everyone is very kind.
My sister and I are very happy with the care dad receives. He is very happy at St Paul's and the staff are kind and attentive.
My sister and I are very happy with the care dad receives. He is very happy at St Paul's and the staff are kind and attentive.
The staff are always approachable and kind.
Could not wish for more.
The staff are always approachable and kind.
Could not wish for more.
I find the staff very caring and supportive. My husband has been a resident for six years. Our family has been very satisfied with his care. We feel confident he is well looked after.
I find the staff very caring and supportive. My husband has been a resident for six years. Our family has been very satisfied with his care. We feel confident he is well looked after.
I am very pleased to know she is now eating.
The staff is very friendly and helpful.
Thank you so much for looking...
I am very pleased to know she is now eating.
The staff is very friendly and helpful.
Thank you so much for looking after my dear sister. May I wish the staff a very Happy Christmas.
The manager and her staff on the ground floor are second to none in paying attention to detail and that applies to the activities lady and the reception staff. They are all very helpful.
The manager and her staff on the ground floor are second to none in paying attention to detail and that applies to the activities lady and the reception staff. They are all very helpful.
Staff all seem very caring. Food is good but not always as hot as should be when served. Rooms are a good size and kept very clean at all times. Laundry is done and returned quickly.
Staff all seem very caring. Food is good but not always as hot as should be when served. Rooms are a good size and kept very clean at all times. Laundry is done and returned quickly.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 May 2020Outstanding
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (93) & Events (0)
- 17 Sep 2026
At Westgate Healthcare, being part of our local communities means more than simply caring for those who live in our homes. It is about supporting local organisations and finding meaningful...
- 14 Sep 2026
Many people wonder whether dementia and Alzheimer’s disease are the same thing. The terms are closely connected, but they describe different things. A simple way to understand the difference between...
- 11 Sep 2026
Westgate Healthcare has been awarded the Outstanding Dementia Training Award by Training 2 Care UK. This recognises our ongoing commitment to developing dementia-informed care across our nine care homes. The...
There are no upcoming events for St Pauls Care Centre.
Awards / Recognitions (13)
- 30 Jan 2026Recipient: Westgate Healthcare Ltd
- 07 Nov 2025Recipient: St Pauls Care Centre
- 07 Nov 2025Recipient: St Pauls Care Centre
Accreditations
There are no accreditations posted yet for St Pauls Care Centre.
Meet the Team (3)

Yasmin has been a dedicated member of St Paul’s Care Centre since 2011. In March 2021, she was promoted from Unit Manager to Deputy Manager. Having a...
Yasmin has been a dedicated member of St Paul’s Care Centre since 2011. In March 2021, she was promoted from Unit Manager to Deputy Manager. Having a diploma in Adult Health Nursing and Midwifery, Yasmin is committed to excellence and passionate about ensuring that St Paul’s delivers the highest standard of care to all residents. Yasmin was promoted to Home Manager in December 2024.

With over 20 years in nursing and care, Sinu Vinod has been a valued part of St Pauls since 2010. Her journey from Senior Care Assistant to Deputy...
With over 20 years in nursing and care, Sinu Vinod has been a valued part of St Pauls since 2010. Her journey from Senior Care Assistant to Deputy Manager reflects her dedication and expertise, recognised with a Nurse of the Year award in 2023. Sinu is committed to ensuring St Pauls remains a welcoming home where residents receive outstanding, dignified care.

Blanca plays a key role in ensuring residents, families, and visitors have a positive and supportive experience. Acting as a central point of...
Blanca plays a key role in ensuring residents, families, and visitors have a positive and supportive experience. Acting as a central point of contact, she focuses on building strong relationships, supporting enquiries, managing feedback, and promoting high standards of communication and service across the care home.
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