
it is exceptional and the carers and nurses are professional, caring, supportive, friendly and kindM T(Husband of Resident/Service User)

The care received for my mum has been second to none. She has been very very happy.L P(Daughter of Resident/Service User)

I do not hesitate in recommending St Pauls Care Centre for its outstanding careM T(Husband of Resident/Service User)

it is exceptional and the carers and nurses are professional, caring, supportive, friendly and kindM T(Husband of Resident/Service User)

The care received for my mum has been second to none. She has been very very happy.L P(Daughter of Resident/Service User)

I do not hesitate in recommending St Pauls Care Centre for its outstanding careM T(Husband of Resident/Service User)

This attractive and professionally managed care home rated ‘Outstanding’ in March 2020 by the Care Quality Commission, has been supporting the local communities of Hemel Hempstead, Hertfordshire and Dacorum for over ten years. Established and purpose-built with an excellent reputation, St Pauls Care Centre offers quality nursing, residential, convalescent and dementia care in an accessible but peaceful location.
An award-winning home manager and deputy manager have been leading the home since...
This attractive and professionally managed care home rated ‘Outstanding’ in March 2020 by the Care Quality Commission, has been supporting the local communities of Hemel Hempstead, Hertfordshire and Dacorum for over ten years. Established and purpose-built with an excellent reputation, St Pauls Care Centre offers quality nursing, residential, convalescent and dementia care in an accessible but peaceful location.
An award-winning home manager and deputy manager have been leading the home since the day it opened, and a stable and skilled staff team provide responsive, compassionate, high-quality care to meet the changing and individual needs and expectations of each resident. The home does not use any agency staff and new staff are often recruited through direct referrals. The family ethos and the warm relationships achieved are greatly valued by both residents and visitors, and make St Pauls Care Centre a special place to live. The home is strongly connected to the wider community.
Comfortable bedrooms have their own en-suite shower, toilet and washbasin and are located in smaller unit living areas. There is a wide choice of day rooms including lounges, separate dining areas, a cinema room, hair salon, quiet lounge, and pub.
The charming garden is a favourite with residents, with its spacious areas for them to relax or socialise with friends and relatives.
The facilities have been designed to enhance resident care and quality of life, to optimise cleanliness and help minimise the spread of any infections; this includes wood effect flooring, hand washing facilities in every room and the use of hand gel dispensers throughout the home.
Care Provided by St Pauls Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 88 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees shown are starting prices and may vary based on the type of care required, individual needs, and the outcome of an assessment. Prices are subject to change. For detailed information, please contact the home directly.
The price(s) shown are provided by the care home. Contact St Pauls Care Centre for full pricing details and T&Cs.
Contact St Pauls Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Westgate Healthcare Ltd
- Private Owned
Person in charge
- Yasmin Fatima (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (88)
- Single Rooms with ensuite Wet Room (88)
Visiting
- To arrange a visit, please call the home directly. There are no restrictions on visiting.
Parking
- There is free onsite parking available
St Pauls Care Centre Reviews (190)
St Pauls Care Centre has a Review Score of 9.9 (9.881) out of 10, based on 51 reviews in the last 2 years.
Over all time St Pauls Care Centre has 190 reviews.
My husband settled in very well. Very helpful, happy staff. I feel my husband is very well looked after and in a very safe place.
My husband settled in very well. Very helpful, happy staff. I feel my husband is very well looked after and in a very safe place.
I have found the quality of care to be outstanding. The staff are warm, friendly and professional. It is very reassuring to me and my sister that mum is so well looked day and night. The care home is clean, fresh and modern and very welcoming to residents and visitors alike. Could not wish for a...
I have found the quality of care to be outstanding. The staff are warm, friendly and professional. It is very reassuring to me and my sister that mum is so well looked day and night. The care home is clean, fresh and modern and very welcoming to residents and visitors alike. Could not wish for a better environment, a real home from home.
All staff are polite, caring and a credit to St Pauls. They are so friendly. I would not hesitate to recommend them. Everywhere is spotlessly clean and tidy.
All staff are polite, caring and a credit to St Pauls. They are so friendly. I would not hesitate to recommend them. Everywhere is spotlessly clean and tidy.
The building and staff appear very good and fit for purpose. I am a little concerned about the provision of mental and physical stimulus for the residents. I appreciate the problems with limited mental capacity.
There seems to be...
The building and staff appear very good and fit for purpose. I am a little concerned about the provision of mental and physical stimulus for the residents. I appreciate the problems with limited mental capacity.
There seems to be a lot of time set looking at the wall.
Hello Terry,
Thank you for taking the time to review St Pauls Care Centre and for providing some points of improvement. Our team at St Pauls are passionate about ensuring we provide quality care for our residents, whilst making sure every resident is given the opportunity to participate in the...
Hello Terry,
Thank you for taking the time to review St Pauls Care Centre and for providing some points of improvement. Our team at St Pauls are passionate about ensuring we provide quality care for our residents, whilst making sure every resident is given the opportunity to participate in the activities of their choice. Your feedback is essential in supporting our continuous development and we are grateful to receive it and will ensure it is taken on board.
Should you have any questions then please feel free to contact Juliana Mensah, Home Manager at St Pauls.
Kind regards,Emma
St Pauls has completely changed the quality of life for my mother. She is smiling, laughing and participating in activities. She loves her carers. She is eating well and has put on weight since moving here in April. The staff are knowledgeable, helpful and caring to Mum and all of our family...
St Pauls has completely changed the quality of life for my mother. She is smiling, laughing and participating in activities. She loves her carers. She is eating well and has put on weight since moving here in April. The staff are knowledgeable, helpful and caring to Mum and all of our family whenever we visit.
I am so pleased that my father is being cared for in this care home. Having nursing staff on hand all the time is so reassuring when I live so far away. The staff are unfailingly kind, both to residents and to family members. They are cheerful and they genuinely care about my father. I am amazed...
I am so pleased that my father is being cared for in this care home. Having nursing staff on hand all the time is so reassuring when I live so far away. The staff are unfailingly kind, both to residents and to family members. They are cheerful and they genuinely care about my father. I am amazed and humbled by their commitment, working as they do in such a challenging environment. A sincere and heartfelt "thank you" - you're doing an amazing job.
My mother was the original resident in St Pauls and was there for over nine years. For a number of years, care and staff were great but after the last good unit manager transferred to another floor care standards gradually declined. I would personally say that on that floor care became based around...
We have since moved my mother to another care home where she has more freedom to get about and they have taken her off of a pureed diet and she is much happier and more alert.
Hello Graeme,
Thank you for taking the time to review St Pauls Care Centre. We are sorry for any unhappiness caused and we would like to reassure you that Westgate Healthcare takes all concerns raised very seriously. Our teams are passionate about ensuring we are providing the best quality care...
Hello Graeme,
Thank you for taking the time to review St Pauls Care Centre. We are sorry for any unhappiness caused and we would like to reassure you that Westgate Healthcare takes all concerns raised very seriously. Our teams are passionate about ensuring we are providing the best quality care for our residents, whilst making sure their individual needs are met during their time with us, and your feedback is essential in supporting our continuous development.
Your mother was a valued member of the community at St Paul's for nearly 10 years, and she is greatly missed by all. We are delighted to hear she has settled so well at her new home.
We wish you and your family all the best.
Kind regards,Emma
From the very beginning,...
From the very beginning, we started to get a feeling that St Pauls Care Centre was going to be a good place for him and as a family, we could achieve a degree of respite from monitoring our father to ensure he was safe. The staff at your home do not simply just turn up for work, they give so much more. Our father received genuine concern for his welfare, fabulous attention and a demonstrable depth of feeling for his condition.
We have been humbled by just how much love and attention he received and wish to thank all those people that helped our father and touched us with their humanity.
Thank you St Pauls and thank you to all those who helped us and gave so much to our father in the last few weeks of life.
Hello Andrew, Thank you very much for taking the time to leave a review. The manager and her team at St Paul's will be extremely pleased with your feedback. Regards.
My mother recently passed away after being in the care of the staff at St Pauls for over 3 years. It was a pleasure to visit and see how the staff interacted with mum when she herself was unable to communicate with them. Mum delighted in the attention and care she received and would give beaming...
My family all agree that Mum could not have received better care anywhere else. The staff were all professional, kind and very loving to all of us over the period Mum was in their care and were a great support to us all during her last days.
Thank you for your very kind review - the team at St Pauls will be extremely pleased.
St Pauls is an incredible nursing home staffed by the most caring and professional staff. The care for my father-in-law was superb. The care for myself and the family was second to none - especially for our 2 school age daughters visiting Grandpa. Care was jointly managed with full open and honest...
St Pauls is an incredible nursing home staffed by the most caring and professional staff. The care for my father-in-law was superb. The care for myself and the family was second to none - especially for our 2 school age daughters visiting Grandpa. Care was jointly managed with full open and honest communication so the family was involved in every aspect at every stage. A happy loving place with high standards of nursing expertise too- we cannot thank you enough.
Thank you for your kind review - the manager and her team will be really pleased to receive this message.
We feel Dad is well cared for. The staff are always very friendly and willing to help.
We feel Dad is well cared for. The staff are always very friendly and willing to help.
My family and I find the love and kindness the staff show to the patients is really lovely and always kind to visitors.
My family and I find the love and kindness the staff show to the patients is really lovely and always kind to visitors.
Pleased with care, staff are very good with patients. They try to keep everybody entertained.
Pleased with care, staff are very good with patients. They try to keep everybody entertained.
From the minute you walk in the door at reception, St Pauls is...
From the minute you walk in the door at reception, St Pauls is a very friendly care home. The staff are very efficient and friendly. They do their best to cater to all her needs and requests but most of all, they are all very kind.
The quality of the staff, their expertise and their ability to relate to us as a family were great, as was their attention to us and supporting our immediate needs.
A first class, warm...
The quality of the staff, their expertise and their ability to relate to us as a family were great, as was their attention to us and supporting our immediate needs.
A first class, warm and caring environment.
Thank you for making the transition much easier than I could have imagined. Thank you.
Thank you for making the transition much easier than I could have imagined. Thank you.
The staff always seem to be smiling and the residents are treated with great kindness and respect. Health records are meticulously monitored daily and staff keep the family fully informed whenever any changes are made to the medication or...
The staff always seem to be smiling and the residents are treated with great kindness and respect. Health records are meticulously monitored daily and staff keep the family fully informed whenever any changes are made to the medication or treatment regimes. Family members are welcomed throughout the day - also at night when death is near. My husband could not have had a more peaceful death. 100% everywhere!
Excellent care home and the care my brother received was marvellous. When he sadly passed away, the staff and carers made me very comfortable in a time of loss. Bless you all.
Excellent care home and the care my brother received was marvellous. When he sadly passed away, the staff and carers made me very comfortable in a time of loss. Bless you all.
My husband has been a resident for almost 4 months, following 3 months in hospital, and in that time has settled very well. The Home is friendly and the atmosphere is relaxed and comfortable. The staff are efficient and familiar with the needs of the residents.
My husband has been a resident for almost 4 months, following 3 months in hospital, and in that time has settled very well. The Home is friendly and the atmosphere is relaxed and comfortable. The staff are efficient and familiar with the needs of the residents.
The staff are very good in the care.
The staff are very good in the care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 May 2020Outstanding
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (93) & Events (0)
- 17 Sep 2026
At Westgate Healthcare, being part of our local communities means more than simply caring for those who live in our homes. It is about supporting local organisations and finding meaningful...
- 14 Sep 2026
Many people wonder whether dementia and Alzheimer’s disease are the same thing. The terms are closely connected, but they describe different things. A simple way to understand the difference between...
- 11 Sep 2026
Westgate Healthcare has been awarded the Outstanding Dementia Training Award by Training 2 Care UK. This recognises our ongoing commitment to developing dementia-informed care across our nine care homes. The...
There are no upcoming events for St Pauls Care Centre.
Awards / Recognitions (13)
- 30 Jan 2026Recipient: Westgate Healthcare Ltd
- 07 Nov 2025Recipient: St Pauls Care Centre
- 07 Nov 2025Recipient: St Pauls Care Centre
Accreditations
There are no accreditations posted yet for St Pauls Care Centre.
Meet the Team (3)

Yasmin has been a dedicated member of St Paul’s Care Centre since 2011. In March 2021, she was promoted from Unit Manager to Deputy Manager. Having a...
Yasmin has been a dedicated member of St Paul’s Care Centre since 2011. In March 2021, she was promoted from Unit Manager to Deputy Manager. Having a diploma in Adult Health Nursing and Midwifery, Yasmin is committed to excellence and passionate about ensuring that St Paul’s delivers the highest standard of care to all residents. Yasmin was promoted to Home Manager in December 2024.

With over 20 years in nursing and care, Sinu Vinod has been a valued part of St Pauls since 2010. Her journey from Senior Care Assistant to Deputy...
With over 20 years in nursing and care, Sinu Vinod has been a valued part of St Pauls since 2010. Her journey from Senior Care Assistant to Deputy Manager reflects her dedication and expertise, recognised with a Nurse of the Year award in 2023. Sinu is committed to ensuring St Pauls remains a welcoming home where residents receive outstanding, dignified care.

Blanca plays a key role in ensuring residents, families, and visitors have a positive and supportive experience. Acting as a central point of...
Blanca plays a key role in ensuring residents, families, and visitors have a positive and supportive experience. Acting as a central point of contact, she focuses on building strong relationships, supporting enquiries, managing feedback, and promoting high standards of communication and service across the care home.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Pauls Care Centre to verify any information. View our terms and conditions. St Pauls Care Centre has an Enhanced Service -what an Enhanced Service includes.