Hampden Hall Care Centre

Tamarisk Way, Weston Turville, Aylesbury HP22 5ZB

Hampden Hall Care Centre, Aylesbury, Buckinghamshire
Hampden Hall Care Centre, Aylesbury, Buckinghamshire
Hampden Hall Care Centre, Aylesbury, Buckinghamshire

Hampden Hall Care Centre is a modern development courtesy of Westgate Healthcare, which makes a significant contribution to care provision in Aylesbury, with up to 120 rooms available.

Though a large facility, Hampden Hall's service is set up to suit the wide ranging needs of the individual, with staff who are skilled in nursing, dementia and intermediate care.

All parts of the residence are kept clean and hygienic, to the standards set out by the Care Quality Commission, and the latest care technology is incorporated wherever carers feel it may benefit the day-to-day lives of service users.

Group: Westgate Healthcare Ltd

Person in charge: Deby O'Hare (Home Manager)

Local Authority / Social Services: Buckinghamshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 120 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's

Admission Information: Admission subject to full prior assessment. Ages 50+.

Single Rooms: 120

Rooms with ensuite WC: 120

Weekly Charges Guide: Nursing Care Single £700 – £1200 (These prices are only a guideline, please contact Hampden Hall Care Centre to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Physiotherapy • Independent Living Training • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Smoking not permitted • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Hampden Hall Care Centre: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.4 Hampden Hall Care Centre has a Review Score of 9.4 (9.384)

The Review Score of 9.4 (maximum of 10) for Hampden Hall Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 25 Reviews over all time. This Average Rating is also the rating value for Hampden Hall Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 17 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.676 for Hampden Hall Care Centre is calculated as follows: ( (203 Excellents x 5) + (85 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 293 Ratings = 4.676

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.708 Points relating to the number of positive Reviews for Hampden Hall Care Centre is based on 17 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 24 positive Reviews (120 registered maximum number of service users ÷ 5). 17 Reviews ÷ 24 Target = 0.708

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    17
  • Good
    8
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Hampden Hall Care Centre?

  • Extremely LIKELY
    22
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Hampden Hall Care Centre

  • Daughter of Resident/Service User
    9
  • Wife of Resident/Service User
    4
  • Son of Resident/Service User
    3
  • Husband of Resident/Service User
    2
  • Resident / Service User
    2
  • more

Very kind, caring staff. Food is good - well presented.

Thought bed linen/covers could be better but room well presented.

Maybe activities could be more to stimulate/involve patients, but appreciate it's not easy due to the mental capacity and physical ability of all patients.

Activity staff are very patient and interactive.

The outdoor BBQ is excellent.

How likely would you be to recommend Hampden Hall Care Centre? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Everyone working here is extremely kind and helpful.

The building is perfect; light, well decorated and very clean.

The atmosphere is calm, with all the staff smiling.

Thank you all very much for such kindness. A perfect care centre.

How likely would you be to recommend Hampden Hall Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum's care has been marvellous to witness. The staff are very caring and kind. Everyone acted in a very prompt timescale if we needed to query anything or ask for something for our mum. Every time I visited I noticed all the residents were very well looked after.

How likely would you be to recommend Hampden Hall Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum had excellent care under difficult circumstances due to dementia.

How likely would you be to recommend Hampden Hall Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I cannot fault this care home. My mother spent the last 17 months of her life here, receiving 'end of life care' and suffering from dementia.
The home is very well run and best efforts were made by all staff to provide her with excellent care in all respects.
It is clear that staff are very well trained, and that the right kind of 'caring' individuals are recruited and well supervised.

How likely would you be to recommend Hampden Hall Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff were always kind and friendly. The home clean and well run. Mum was always happy there. She was kept clean and fresh and treated with kindness and dignity.

How likely would you be to recommend Hampden Hall Care Centre? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Good

A well-run facility, much improvement after the disgusting carpets had been removed. If anything, the flooring was the worst experience I had ever seen and I should know, I am an authorised Health and Safety Inspector. Otherwise, staff are very good, attentive and my aged aunt didn't know what day of the week it was but nonetheless, I have the utmost admiration for all the staff. Well done. Especially the sister who is a star.

How likely would you be to recommend Hampden Hall Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Excellent care.
Private room.
Allowed own furniture, pictures and ornaments.
Nurses gave visitors the necessary information.
Slings and hoists (for most residents) available.
My only concern was that on the second floor, the door to the fire escape was kept locked - keypad.

How likely would you be to recommend Hampden Hall Care Centre? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Rooms: Excellent

Value for Money: Good

My family and I were fully satisfied with the care provided for my mother during two weeks which she spent in Hampden Hall. We were very grateful for this provision which helped to remove the stress from ourselves.

How likely would you be to recommend Hampden Hall Care Centre? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

A very professional and well run nursing home. Very kind and well trained staff. Mum was very happy here.

How likely would you be to recommend Hampden Hall Care Centre? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I feel very fortunate that Hampden Hall is able to meet my husband's care needs, as he has dementia and his behaviour can be very demanding. I always find a warm welcome when I visit. The staff are friendly and cheerful, and the residents treated with respect, dignity, understanding and a huge amount of patience, in what is often a volatile and challenging environment. The unit is very well managed, and I am always kept well informed of any incidents, health issues etc. The communal areas have recently been redecorated and furniture upgraded, making the home look fresh and clean. There is a nice, enclosed garden that residents can access safely. The food is extremely good and plentiful. It is all prepared on the premises, there is a very varied menu with choices, and nutritionists ensure that all needs are catered for. All in all, I find there is a very good atmosphere here, with dedicated staff working well together as a team to provide a high standard of care for the residents.

How likely would you be to recommend Hampden Hall Care Centre? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Don't Know

My husband has been a resident for 7 years and I am totally satisfied in the care and respect of the staff. He is always clean and tidily dressed and appears content in his surroundings.

How likely would you be to recommend Hampden Hall Care Centre? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father stayed at Hampden Hall for a year before he sadly died this February. During his time at Hampden, his medical needs were met brilliantly. In fact, medically, he was more stable than he has been for many years during his long illness. Everyone in the home was very caring and kind. This included the cleaning staff, the reception and admin staff and the kitchen team.

We were always met with a smile and lots of care and concern. As a visitor, this can be so very important, it can be difficult leaving your loved one in a care home and visiting every day but knowing the people were so kind and friendly at Hampden made a real difference. This was especially important to us during Dad's final weeks.

The care and sensitivity of the nursing and care staff were second to none. We were supported and helped and my Dad's needs were kindly met with attention and dignity. For this, we are so very thankful. We felt like part of the family at Hampden Hall. This was important for us and for Dad. Thank you all so much.

How likely would you be to recommend Hampden Hall Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Very good nursing home.

How likely would you be to recommend Hampden Hall Care Centre? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Satisfactory

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Very good home. My wife is treated with love and care. Mostly I have always been made very welcome on visiting.

There is a care home far away,
By the name of Hampden Hall,
Where my dear wife has come to stay,
Until God's final call.

God sent some angels from above,
Full of care and full of love,
They saw the need and heard the call,
And came to work at Hampden Hall.

How likely would you be to recommend Hampden Hall Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A lovely clean well run nursing home that provides my mom with the care and comforts she rightfully deserves. The staff are all very friendly and well trained in their respective jobs. I would not hesitate to recommend this care/nursing home.

How likely would you be to recommend Hampden Hall Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Really lovely staff. Very helpful.

How likely would you be to recommend Hampden Hall Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The standard of care has been first class at all times with the staff without exception ready to do your every wish. There really is nothing I can suggest to be changed in any way. Food generally excellent.

How likely would you be to recommend Hampden Hall Care Centre? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

I have always found all staff very helpful and always willing to help. I had confidence that mum's last year or so would be spent in a safe and caring environment and in her last weeks she received outstanding end of life care- nothing was too much. Also, my brother and myself were attended to in a most considerate way, at a time when it was most required.

How likely would you be to recommend Hampden Hall Care Centre? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Overall a good experience, a happy home, caring staff (extra mile shown on more occasions than not) manager excellent with knowledge of procedures, a great help on the first visit to the home, reception staff open/honest- all staff inc of cleaners polite and helpful, always referring to my father by name. Negative- some staff had problems with spoken English as my father has hearing problems however when I was around this was overcome and was always attended to promptly, their willingness to help and understand was always prominent, the home could do with an update re-carpets but am understanding this is on track for future, once again am very happy my father is under the care of this home.

How likely would you be to recommend Hampden Hall Care Centre? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My husband hates respite but managed to survive two weeks! The woman who ran the floor was brilliant and they made sure he was in the lounge everyday. There was an "entertainer" singing, talking etc- most of the time and there always seemed to be sufficient staff around. In a lot of homes the staff ratios appear too low, the staff were pro-active and very helpful to me. Am considering getting him back for another break if they have room. Two of the biggest problems are lack of respite places and inability to book in advance.

How likely would you be to recommend Hampden Hall Care Centre? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother-in-law was only a resident for 6 days, but in that time she had the best possible care we could of wished for.

How likely would you be to recommend Hampden Hall Care Centre? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother was given the best possible care whilst in the home. All the staff were very caring especially one carer who was a great support, and although he was not working the night mum died he came from his room and sat with me.

How likely would you be to recommend Hampden Hall Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The care at Hampden Hall was exceptional. The staff were attentive, kind and very professional. They quickly built a relationship with my dad and treated him as an individual.I would particularly like to mention two carers for the attention they paid my dad, in addition they were very caring to my mum too on her frequent visits. All of the staff were very good and well managed. I would recommend Hampden Hall Care Centre to other families without reservation.

How likely would you be to recommend Hampden Hall Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I cared for my Grandmother for a year, until her illness dictated that I could no longer provide the nursing care she now required. I didn't want to put her into a home, and felt extremely guilty, and as if I had failed her. It didn't take long for me to realise how wrong I was in feeling that way. Every member of staff at Hampden Hall was amazing and couldn't of done any more for her, or my family. Nan always looked happy, clean and well cared for, no matter what time of day myself or family visited her. One of the most important things for me, was that her dignity was kept all her times, as I know this would of been something that she would of wanted. I would highly recommend Hampden Hall. The four and a half months Nan stayed here were fantastic, it meant that I could visit daily and enjoy my time being with her. A huge thank you to all staff that helped look after Nan, and to the Activities Coordinator for all the time he spent chatting to her.

How likely would you be to recommend Hampden Hall Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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