Hampden Hall Care Centre

Tamarisk Way, Weston Turville, Aylesbury HP22 5ZB
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9.9 192 Reviews
  • Hampden Hall Care Centre, Aylesbury
This beautiful care & nursing home has been supporting the local community of Aylesbury for over 10 years, offering skilled and responsive nursing, residential and dementia care. Residents and their relatives value the Westgate Healthcare family ethos and warm relationships that Hampden Hall achieves.

All ensuite bedrooms are generously sized enabling residents to personalise them as they wish and providing staff with the space to safely support each resident as needed.

Residents have the choice of several charming living and dining areas in which to relax or socialise.

The facilities have been designed to enhance resident care and quality of life, as well as optimise cleanliness and help minimise the spread of any infections, this includes wood effect flooring, hand washing facilities in every room and hand gel dispensers throughout the home.

Hampden Hall welcomes enquirers and offers support and information to help you make the right decision for your loved one.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1600

Fees shown are starting prices and may vary based on the type of care required, individual needs, and the outcome of an assessment. Prices are subject to change. For detailed information, please contact the home directly.

These prices are only a guideline, please contact Hampden Hall Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Juliana Mensah (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Admission subject to full prior assessment
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020
  • Number of floors: 1

Room Information

  • Single Rooms (120)
  • Single Rooms with Ensuite Wet Room (120)

Visiting

  • To arrange a visit, please call the home directly. There are no restrictions on visiting.

Parking

  • There is private parking available for Hampden Hall Care Centre.

Hampden Hall Care Centre Reviews (192)

9.9

Hampden Hall Care Centre has a Review Score of 9.9 (9.872) out of 10, based on 47 reviews in the last 2 years.
Over all time Hampden Hall Care Centre has 192 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Hampden Hall Care Centre
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Total of 192, showing 21-40
Review from E S (Sister of Resident) published on 27 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
So pleased I visited my sister in this lovely home which was a far departure (for the good) from the previous home I have visited over the years. We were treated on arrival and by the time of our second visit, the lovely helpful receptionist knew our names. Above all, there were no smells of body odour
on my sister's floor. The staff were kind and attentive and nothing was too much trouble for them. The equipment is excellent, the atmosphere was calm and comfortable.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care Centre

We sincerely appreciate you taking the time to leave us a review. Your feedback is incredibly valuable to us, we strive to provide the best for our residents and families. If there's anything else we can assist you with or if you have more feedback, feel free to reach out. We're always here to help.

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Review from J H (Cousin of Resident) published on 20 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have to admit, having visited many other relatives in care homes, I was expecting 'the smell'. I was very pleasantly surprised. Everywhere was clean and fresh, with no sticky tables or chairs or door handles.
My cousin was clearly happy here.
The staff were all very caring and helpful. They seemed
happy with the work they were doing. The receptionist was lovely. I am confident my cousin is being really well looked after. Thank you.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care Centre

Thank you for your thoughtful review. Your feedback means a lot to us, and we're grateful for the time you took to share your experience. It helps us understand what we're doing right and where we can improve. If you have any further suggestions or thoughts, feel free to reach out. We're always here and committed to providing the best possible service.

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Review from A B (Husband of Resident) published on 4 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife is being very well cared for. The summer barbecue was excellent.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care Centre

Our feedback is incredibly valuable to us, and we're glad to hear your positive feedback, thank you.

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Review from J F (Daughter of Resident) published on 2 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have experienced such love and care in this home. The staff are so friendly and always prepared to go to help with things. The home gives one a feeling of peace and harmony. It is very evident that the people living here are happy and cared for. My dad has been treated very well and it is so lovely
to see him happy. This place has been so good for him, really very sorry to be leaving.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care Centre

Thank you so much for your kind review of our care home! Your thoughtful words mean the world to us and inspire our team to continue providing the best care possible. We're grateful for your trust and support.

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Review from Joanne B (Daughter of Resident) published on 16 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum arrived at Hampden Hall last March 2023 and settled in pretty quickly. She has always been treated with care and dignity especially the last few months when sadly she passed away on Monday.
Thank you all so much for looking after Mum so well and providing me with so much support too.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care Centre

Firstly our thoughts are with you at this time. The team at Hampden are very grateful for your kind words and are always on hand to lend their support.

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Review from A H (Husband of Resident) published on 22 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Helpful, obligable, great food. Staff wonderful.
Could not wish for better care.
Reply from Jay Demetrious, Marketing Executive at Hampden Hall Care Centre

Thank you for the great feedback! We will pass on your review to the care team at Hampden Hall.

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Review from H S (Granddaughter of Resident) published on 19 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of all staff I have come in contact with. My Grandmother has been treated with kindness and compassion as have we. Hampden Hall is beautifully clean and the room has been made to feel like home. I can't thank everyone enough. It's such a relief to know how well cared for
she is.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care Centre

Thank you for such wonderful words, the team at Hampden Hall are very grateful for your feedback.

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Review from L B (Wife of Resident) published on 15 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident since early February when he was very confused and unsettled. The staff have worked with him and his progress has been excellent he is now settled which means that I am now benefitting from his excellent care. The staff are always smiling and happy to discuss any matter
I may have. Feel very lucky that he is in such a wonderful home.
Reply from Jay Demetrious, Marketing Executive at Hampden Hall Care Centre

Thank you for your wonderful review. We are delighted to hear about your husband's progress and that he is now settled and comfortable. Your kind words mean a lot to us.

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Review from Angela W (Niece of Resident) published on 4 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hampden Hall has provided outstanding care for my aunt for the last two and a half years. My aunt is treated with dignity and respect and Hampden Hall offers excellent nursing and care. The nursing staff of the Pine Unit need special mention. It took many months of patient nursing and consulting experts
to deal with a nasty skin issue and, any lesser team, would have written an 85-year-old off. However, the whole team persevered and my aunt has returned to her usual cheerful self and enjoys the full facilities of the home.
The staff are exceptionally good at arranging special events and the recent Vintage Tea Party was great fun. I think my aunt thought she was in some very 'posh' cafe.
The home welcomes family members and friends of the residents and includes them in decision-making. The lady on Reception always remembers my name and the carers in Pine Unit offer me a cup of tea (and they make it just as I like it).
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care Centre

Thank you for your very kind words regarding Hampden Hall, the whole team will be pleased to hear your comments. They are very grateful for such positive feedback and it is great to hear that your Aunt has made such progress enjoying all the facilities and hospitality.

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Review from Pierce B (Brother of Resident) published on 19 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff and the facilities top-notch. They care for my brother as I would expect with kindness/consideration and professional competence.
My family are very happy that he is looked after here.
Reply from Jay Demetrious, Marketing Executive at Hampden Hall Care Centre

Thank you for your kind review, we will pass it on to the Hampden Hall team.

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Review from T M (Daughter-in-law of Resident) published on 16 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really happy with the amount of care shown both by nurses and carers.
Reply from Jay Demetrious, Marketing Executive at Hampden Hall Care Centre

Thank you for your kind words. The Hampden Hall Care Home team truly values your positive feedback.

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Review from P E (Wife of Resident) published on 16 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident at Hampden Hall since January 2024. Prior to that he had a stroke and has also suffered a heart attack and pneumonia. His cognitive and physical abilities are poor but the staff at Hampden Hall look after him brilliantly with care and respect. I have no complaints regarding
my husband's care and he is very happy in his surroundings. My family and myself consider we are fortunate that my husband is in Hampden Hall.
Reply from Jay Demetrious, Marketing Executive at Hampden Hall Care Centre

Thank you for sharing your experience. We're glad your husband is well cared for at Hampden Hall. Our team is committed to providing compassionate care.

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Review from S C (Son of Resident) published on 25 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved into Hampden Hall in January 2024 and settled in very quickly. All the staff are supper attentive and very friendly. Mum has been looked after so well and is happy in her surroundings.
The range of activities is great and caters for all activities. Thank you everyone for the care that you
show. Best wishes to all!
Reply from Jay Demetrious, Marketing Executive at Hampden Hall Care Centre

Thank you for your heartfelt review! We're thrilled to hear that your mum has settled in so quickly at Hampden Hall and is enjoying her time with us. Our team is dedicated to providing exceptional care and creating a welcoming environment for all residents. We're delighted that your mum feels well looked after and happy in her surroundings. We strive to offer a diverse range of activities to cater to everyone's interests, and we're glad to hear that you appreciate our efforts in this regard. Thank you for your kind words and for entrusting us with your mum's care. Please don't hesitate to reach out if there's anything else we can do to enhance her experience.

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Review from P M (Daughter of Resident) published on 12 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad is well looked after at Hampden Hall and always says how happy he is there. The staff are fantastic and go out of their way to make sure his needs are met. The building, which is purpose-built, it's bright and sunny and doesn't smell!
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care Centre

Thank you for your kind words, we are pleased to hear your Dad is happy at Hampden Hall. Our team are very grateful for your feedback.

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Review from Gail S (Friend of Resident) published on 15 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend was a resident at Hampden Hall Care Home from January 2023 until February 2024.
The care she received was excellent.
The staff were kind, patient and treated her with respect and love.
Everyone at the care home was polite, friendly and nothing was too much trouble.
I highly recommend Hampden
Hall Care Home.
Reply from Jay Demetrious, Marketing Executive at Hampden Hall Care Centre

Thank you for sharing your friend's positive experience at Hampden Hall Care Home. We're delighted to hear that they received excellent care. Our staff is committed to providing kindness, patience, and respect to all residents, and we're grateful for your recommendation.

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Review from J W (Friend of Resident) published on 13 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend was very happy with her care and the staff were wonderful.
She liked the activities, although reluctant at first to join in.
Very clean everywhere and very caring staff.
Receptionist always knew me - and was very friendly.
Reply from Jay Demetrious, Marketing Executive at Hampden Hall Care Centre

We're delighted to hear your friend had a positive experience with us! Thank you for sharing.

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Review from R A (Son of Resident) published on 13 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A welcome relief for our mother to receive some care after a horrendous stay at hospital. All the nurses and support staff were very good.
Reply from Jay Demetrious, Marketing Executive at Hampden Hall Care Centre

Thank you for taking the time to share your experience with us. We're pleased to hear that our care home was able to provide a welcome relief for your mother after her challenging stay at the hospital.

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Review from Paula C (Daughter-in-law of Resident) published on 2 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All of the staff are so lovely. From the minute you sign in the atmosphere is happy and welcoming. Occasionally we grab a coffee from the free coffee machine in reception.
The carers on the ward are exceptional and always happy. They all know who we are going to visit and Mum loves seeing them all.
The carers know what she likes and dislikes.
Mum enjoys the activities from bingo to karaoke! And loves having her nails painted.
Her room is always clean, and tidy and the home always looks immaculate.
Mum's 80th Birthday was recognised by the home and we had a family get together in the cinema room. A beautiful birthday cake was made for Mum and nibbles and refreshments were provided for the party.
Nothing was too much trouble, thank you to everyone.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care Centre

What amazing feedback, thank you for taking the time to leave a review, the team at Hampden Hall are grateful for all your wonderful comments. We are glad your Mum had an amazing 80th birthday and you and your family were able to celebrate together.

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Review from T O (Brother of Resident) published on 25 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since moving into Hampden Hall I have witnessed a dramatic improvement in my sister's well-being. The care that she is receiving is tremendous. All of the staff are very friendly, helpful and supportive. There is always a calm atmosphere and the cleanliness is exceptional. It feels like the residents
are treated as family members. I cannot find fault in anything every time I visit.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care Centre

Thank you for your lovely comments, the team at Hampden Hall appreciate your feedback and it is fantastic to hear that your sister's well-being has improved since being with the team.

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Review from Hilary P (Daughter of Resident) published on 25 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hampden Hall has exceeded my expectations in the care of my mother, who has advanced dementia.
My mother has commented on how lovely the food is.
All of my family have found this a lovely, happy and friendly place to visit.
Even our dog likes coming.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care Centre

The team at Hampden Hall are very grateful for your lovely comments; thank you. We love that your family and dog find it a happy and friendly place to visit.

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Current Review Score: 9.9 (9.872)

Overview of Review Score

The Review Score of 9.9 (9.872) out of 10 for Hampden Hall Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 47 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 47 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.872 for Hampden Hall Care Centre is calculated as follows: ( (485 Excellents x 5) + (65 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 553 Ratings = 4.872
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hampden Hall Care Centre is based on 47 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24, which has been reached with 47 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Oct 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (1)

Juliana

Juliana Mensah

Job Title: Home Manager Joined: 2009

Juliana has worked with Westgate Healthcare since 2009, starting as a Unit Manager. Her work ethic, dedication and compassion led to a natural progression to Home Manager at our sister home, St Pauls. In 2021 Juliana became Home Manager at Hampden Hall and we are delighted to have her as part of the team.


Her passion for care and dedication to her residents make Juliana a wonderful asset to the team and she looks forward to leaving her mark at Hampden Hall.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hampden Hall Care Centre to verify any information. View our terms and conditions. Hampden Hall Care Centre has an Enhanced Service - more info.