Hampden Hall Care Centre

Tamarisk Way, Weston Turville, Aylesbury HP22 5ZB
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9.9 199 Reviews
  • Hampden Hall Care Centre, Aylesbury
This beautiful care & nursing home has been supporting the local community of Aylesbury for over 10 years, offering skilled and responsive nursing, residential and dementia care. Residents and their relatives value the Westgate Healthcare family ethos and warm relationships that Hampden Hall achieves.

All ensuite bedrooms are generously sized enabling residents to personalise them as they wish and providing staff with the space to safely support each resident as needed.

Residents have the choice of several charming living and dining areas in which to relax or socialise.

The facilities have been designed to enhance resident care and quality of life, as well as optimise cleanliness and help minimise the spread of any infections, this includes wood effect flooring, hand washing facilities in every room and hand gel dispensers throughout the home.

Hampden Hall welcomes enquirers and offers support and information to help you make the right decision for your loved one.
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Care Provided by Hampden Hall Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1700

Fees shown are starting prices and may vary based on the type of care required, individual needs, and the outcome of an assessment. Prices are subject to change. For detailed information, please contact the home directly.

These prices are only a guideline, please contact Hampden Hall Care Centre to find out the exact price for your requirements.

Contact Hampden Hall Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Hampden Hall Care Centre to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Juliana Mensah (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020
  • Number of floors: 1

Room Information

  • Single Rooms (120)
  • Single Rooms with Ensuite Wet Room (120)

Visiting

  • To arrange a visit, please call the home directly. There are no restrictions on visiting.

Parking

  • There is private parking available for Hampden Hall Care Centre.

Hampden Hall Care Centre Reviews (199)

9.9

Hampden Hall Care Centre has a Review Score of 9.9 (9.875) out of 10, based on 45 reviews in the last 2 years.
Over all time Hampden Hall Care Centre has 199 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Hampden Hall Care Centre
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Total of 199, showing 21-40
Review from Sue J (Daughter of Resident) published on 27 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have just got home and poured myself a glass of wine after visiting my relative. The reason I have said that is that I know I can relax and enjoy it because I know they are safe and looked after. I think its important for you all to know what an important job you do and how much it means to the families
of residents.
I know its a demanding job, but to hear my Dad saying he has had a lovely shower, or that he really appreciates how quickly you attend to him, or that he has had a great chat with one of the carers means the absolute world.
So keep doing what you do and know it makes such a difference to so many. Thank you.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care CentreThank you so much for your kind and thoughtful words. Reading your message truly means the world to us. Knowing that you can relax with a glass of wine, confident that your Dad is safe, happy, and well-cared for, is exactly what we strive for every day. We believe that personal connections and small moments make a real difference, and your feedback is a beautiful reminder of why we do what we do. We understand the trust you place in us, and it's a privilege to care for your Dad and support your family. Your words of encouragement have given our team an extra boost of motivation and pride. Thank you for taking the time to share them.
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Review from H T (Daughter of Resident) published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum became a temporary respite client here December 2024 and I am now fighting to keep her here permanently. On arrival I felt an instant warm welcome. The staff were exceptional and still are to this day! This is the best care home I've ever come across and my mum has settled in lovely. I feel so
happy that we found this wonderful place and I can totally relax knowing my mum is here and in the best hands I could ever have wished for. I give this place and the staff a five star rating!
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care CentreThank you so much for your kind and heartfelt words. We are truly delighted to hear that your Mum has settled in so well and that you feel at ease knowing she is in our care. Creating a welcoming and supportive environment for both our residents and their families is at the heart of everything we do, so your feedback means the world to us.Our team takes great pride in providing exceptional care, and knowing that their dedication has made such a positive impact is incredibly rewarding. We sincerely appreciate your five-star rating and your trust in us.
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Review from John M (Relative of Resident) published on 29 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife's sister has been in care since the beginning of January 2025 and we have made several visits since then. Our judgement on all occasions is that this is a very well run Care Home. The pleasantness/ friendliness of staff is always there, and the attentiveness given to residents is first class.
Notable cleanliness is just one part of a very good environment. This has left us with no anxiety whatsoever, and we thank you for the relief this gives us.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care CentreThank you so much for your kind words and for taking the time to share your experience. We are truly delighted to hear that your wife's sister has been well cared for and that our team's dedication, friendliness, and attentiveness have provided reassurance for your family. Maintaining a clean, comfortable, and supportive environment for our residents is always our priority, so your feedback means a great deal to us. We will be sure to pass on your appreciation to our staff, who work hard to ensure the highest standards of care.
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Review from I H (Son of Resident) published on 28 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Warm and friendly environment. Staff are all excellent, it's great to know my mum is safe, cared for and comfortable.
Reply from Jay Demetrious, Marketing Executive at Hampden Hall Care CentreThank you for your kind words! We're so glad your mum feels safe, cared for, and comfortable with us.
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Review from Carole H (Wife of Resident) published on 23 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff showed respect to my husband and gave him dignity, particularly at the end-of-life care. I was consulted at all points of care and medical care. My husband's wishes and mine were kept. The level of discretion, care, comfort and compassion were shown to the highest degree as was the professionalism
from the cleaner, receptionist up to the carers and nurses.
Reply from Jay Demetrious, Marketing Executive at Hampden Hall Care CentreThank you for your kind words. We're glad you and your husband felt supported with dignity and compassion. Your feedback means so much and will be shared with our team.
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Review from Diana G (Husband of Resident) published on 29 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was a resident in Hampden Hall for nearly 2 years and treated with care and consideration always. His needs were always addressed, chiropody, hairdressing, manicures. End of of life care was excellent I was able to stay with him and the staff were very kind and caring. I can't recommend Hampden
Hall enough.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care CentreThank you so much for your heartfelt review. We are deeply honoured to have cared for your husband during his time at Hampden Hall. It's truly rewarding to know that our team's efforts to provide compassionate and thoughtful care made a difference, from attending to daily needs like chiropody and hairdressing to the support during end-of-life care.It was a privilege to support both you and your husband during such an important time, and we are grateful for your trust and recommendation.
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Review from Gill O (Daughter of Resident) published on 26 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been staying at Hampden Hall Care Centre for respite since suffering a fall and breaking her ankle. What we hoped would be a short stay resulted in longer than expected with several health issues along the way. I can not thank the team enough for their support, kindness and care to my mum
throughout her stay. All staff are so dedicated to care with true compassion and it shows in everything they do. Thank you!
Reply from Jay Demetrious, Marketing Executive at Hampden Hall Care CentreThank you for your kind words. We're so pleased we could support your mum during her stay at Hampden Hall. Our team truly appreciates your feedback, and we wish your mum a continued recovery. Please don't hesitate to reach out if you need anything further.
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Review from C F (Daughter of Resident) published on 30 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to express my gratitude to all the staff at Hampden Hall who looked after my father until his passing at the beginning of September. Living abroad, it was always a great comfort to me to know that until my next visit, I was leaving him in the hands of such caring, considerate professionals
and that he would always be looked after well. I know they did everything in their power to make sure the last few years of his life were lived in as much comfort and tranquillity as possible. Thank you.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care CentreThank you so much for your kind and heartfelt words. On behalf of the entire team at Hampden Hall, we are deeply touched by your gratitude and truly honoured to have had the opportunity to care for your father. We understand how difficult it can be to be far from loved ones, and it means so much to know that our efforts provided you with some peace of mind during that time. It was our privilege to care for your father and to ensure his comfort in his final years. Please know that our thoughts are with you and your family, and we are here for you if you need anything in the future.
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Review from E S (Sister of Resident) published on 27 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
So pleased I visited my sister in this lovely home which was a far departure (for the good) from the previous home I have visited over the years. We were treated on arrival and by the time of our second visit, the lovely helpful receptionist knew our names. Above all, there were no smells of body odour
on my sister's floor. The staff were kind and attentive and nothing was too much trouble for them. The equipment is excellent, the atmosphere was calm and comfortable.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care CentreWe sincerely appreciate you taking the time to leave us a review. Your feedback is incredibly valuable to us, we strive to provide the best for our residents and families. If there's anything else we can assist you with or if you have more feedback, feel free to reach out. We're always here to help.
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Review from J H (Cousin of Resident) published on 20 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have to admit, having visited many other relatives in care homes, I was expecting 'the smell'. I was very pleasantly surprised. Everywhere was clean and fresh, with no sticky tables or chairs or door handles.
My cousin was clearly happy here.
The staff were all very caring and helpful. They seemed
happy with the work they were doing. The receptionist was lovely. I am confident my cousin is being really well looked after. Thank you.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care CentreThank you for your thoughtful review. Your feedback means a lot to us, and we're grateful for the time you took to share your experience. It helps us understand what we're doing right and where we can improve. If you have any further suggestions or thoughts, feel free to reach out. We're always here and committed to providing the best possible service.
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Review from A B (Husband of Resident) published on 4 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife is being very well cared for. The summer barbecue was excellent.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care CentreOur feedback is incredibly valuable to us, and we're glad to hear your positive feedback, thank you.
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Review from J F (Daughter of Resident) published on 2 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have experienced such love and care in this home. The staff are so friendly and always prepared to go to help with things. The home gives one a feeling of peace and harmony. It is very evident that the people living here are happy and cared for. My dad has been treated very well and it is so lovely
to see him happy. This place has been so good for him, really very sorry to be leaving.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care CentreThank you so much for your kind review of our care home! Your thoughtful words mean the world to us and inspire our team to continue providing the best care possible. We're grateful for your trust and support.
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Review from Joanne B (Daughter of Resident) published on 16 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum arrived at Hampden Hall last March 2023 and settled in pretty quickly. She has always been treated with care and dignity especially the last few months when sadly she passed away on Monday.
Thank you all so much for looking after Mum so well and providing me with so much support too.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care CentreFirstly our thoughts are with you at this time. The team at Hampden are very grateful for your kind words and are always on hand to lend their support.
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Review from H S (Granddaughter of Resident) published on 19 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of all staff I have come in contact with. My Grandmother has been treated with kindness and compassion as have we. Hampden Hall is beautifully clean and the room has been made to feel like home. I can't thank everyone enough. It's such a relief to know how well cared for
she is.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care CentreThank you for such wonderful words, the team at Hampden Hall are very grateful for your feedback.
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Review from L B (Wife of Resident) published on 15 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident since early February when he was very confused and unsettled. The staff have worked with him and his progress has been excellent he is now settled which means that I am now benefitting from his excellent care. The staff are always smiling and happy to discuss any matter
I may have. Feel very lucky that he is in such a wonderful home.
Reply from Jay Demetrious, Marketing Executive at Hampden Hall Care CentreThank you for your wonderful review. We are delighted to hear about your husband's progress and that he is now settled and comfortable. Your kind words mean a lot to us.
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Review from Angela W (Niece of Resident) published on 4 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hampden Hall has provided outstanding care for my aunt for the last two and a half years. My aunt is treated with dignity and respect and Hampden Hall offers excellent nursing and care. The nursing staff of the Pine Unit need special mention. It took many months of patient nursing and consulting experts
to deal with a nasty skin issue and, any lesser team, would have written an 85-year-old off. However, the whole team persevered and my aunt has returned to her usual cheerful self and enjoys the full facilities of the home.
The staff are exceptionally good at arranging special events and the recent Vintage Tea Party was great fun. I think my aunt thought she was in some very 'posh' cafe.
The home welcomes family members and friends of the residents and includes them in decision-making. The lady on Reception always remembers my name and the carers in Pine Unit offer me a cup of tea (and they make it just as I like it).
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care CentreThank you for your very kind words regarding Hampden Hall, the whole team will be pleased to hear your comments. They are very grateful for such positive feedback and it is great to hear that your Aunt has made such progress enjoying all the facilities and hospitality.
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Review from Pierce B (Brother of Resident) published on 19 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff and the facilities top-notch. They care for my brother as I would expect with kindness/consideration and professional competence.
My family are very happy that he is looked after here.
Reply from Jay Demetrious, Marketing Executive at Hampden Hall Care CentreThank you for your kind review, we will pass it on to the Hampden Hall team.
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Review from T M (Daughter-in-law of Resident) published on 16 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really happy with the amount of care shown both by nurses and carers.
Reply from Jay Demetrious, Marketing Executive at Hampden Hall Care CentreThank you for your kind words. The Hampden Hall Care Home team truly values your positive feedback.
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Review from P E (Wife of Resident) published on 16 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident at Hampden Hall since January 2024. Prior to that he had a stroke and has also suffered a heart attack and pneumonia. His cognitive and physical abilities are poor but the staff at Hampden Hall look after him brilliantly with care and respect. I have no complaints regarding
my husband's care and he is very happy in his surroundings. My family and myself consider we are fortunate that my husband is in Hampden Hall.
Reply from Jay Demetrious, Marketing Executive at Hampden Hall Care CentreThank you for sharing your experience. We're glad your husband is well cared for at Hampden Hall. Our team is committed to providing compassionate care.
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Review from S C (Son of Resident) published on 25 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved into Hampden Hall in January 2024 and settled in very quickly. All the staff are supper attentive and very friendly. Mum has been looked after so well and is happy in her surroundings.
The range of activities is great and caters for all activities. Thank you everyone for the care that you
show. Best wishes to all!
Reply from Jay Demetrious, Marketing Executive at Hampden Hall Care CentreThank you for your heartfelt review! We're thrilled to hear that your mum has settled in so quickly at Hampden Hall and is enjoying her time with us. Our team is dedicated to providing exceptional care and creating a welcoming environment for all residents. We're delighted that your mum feels well looked after and happy in her surroundings. We strive to offer a diverse range of activities to cater to everyone's interests, and we're glad to hear that you appreciate our efforts in this regard. Thank you for your kind words and for entrusting us with your mum's care. Please don't hesitate to reach out if there's anything else we can do to enhance her experience.
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Current Review Score: 9.9 (9.875)

Overview of Review Score

The Review Score of 9.9 (9.875) out of 10 for Hampden Hall Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 45 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 45 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.875 for Hampden Hall Care Centre is calculated as follows: ( (463 Excellents x 5) + (62 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 527 Ratings = 4.875
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hampden Hall Care Centre is based on 45 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24, which has been reached with 45 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Oct 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 12 Jan 2026

Please call the home directly to find out about bed vacancies.

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Awards / Recognitions (7)

Meet the Team (1)

Juliana

Juliana Mensah

Job Title: Home Manager Joined: 2009

Juliana has worked with Westgate Healthcare since 2009, starting as a Unit Manager. Her work ethic, dedication and compassion led to a natural progression to Home Manager at our sister home, St Pauls. In 2021 Juliana became Home Manager at Hampden Hall and we are delighted to have her as part of the team.


Her passion for care and dedication to her residents make Juliana a wonderful asset to the team and she looks forward to leaving her mark at Hampden Hall.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hampden Hall Care Centre to verify any information. View our terms and conditions. Hampden Hall Care Centre has an Enhanced Service - more info.