Hampden Hall Care Centre

Tamarisk Way, Weston Turville, Aylesbury HP22 5ZB
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9.9 195 Reviews
  • Hampden Hall Care Centre, Aylesbury
This beautiful care & nursing home has been supporting the local community of Aylesbury for over 10 years, offering skilled and responsive nursing, residential and dementia care. Residents and their relatives value the Westgate Healthcare family ethos and warm relationships that Hampden Hall achieves.

All ensuite bedrooms are generously sized enabling residents to personalise them as they wish and providing staff with the space to safely support each resident as needed.

Residents have the choice of several charming living and dining areas in which to relax or socialise.

The facilities have been designed to enhance resident care and quality of life, as well as optimise cleanliness and help minimise the spread of any infections, this includes wood effect flooring, hand washing facilities in every room and hand gel dispensers throughout the home.

Hampden Hall welcomes enquirers and offers support and information to help you make the right decision for your loved one.
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Care Provided by Hampden Hall Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1600

Fees shown are starting prices and may vary based on the type of care required, individual needs, and the outcome of an assessment. Prices are subject to change. For detailed information, please contact the home directly.

These prices are only a guideline, please contact Hampden Hall Care Centre to find out the exact price for your requirements.

Contact Hampden Hall Care Centre to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Hampden Hall Care Centre to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Juliana Mensah (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020
  • Number of floors: 1

Room Information

  • Single Rooms (120)
  • Single Rooms with Ensuite Wet Room (120)

Visiting

  • To arrange a visit, please call the home directly. There are no restrictions on visiting.

Parking

  • There is private parking available for Hampden Hall Care Centre.

Hampden Hall Care Centre Reviews (195)

9.9

Hampden Hall Care Centre has a Review Score of 9.9 (9.877) out of 10, based on 49 reviews in the last 2 years.
Over all time Hampden Hall Care Centre has 195 reviews.

Overall Experience
  • 152
  • 42
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Date Published
  • 195
  • 8
  • 22
  • 49
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Reviewer Connection to Hampden Hall Care Centre
  • 75
  • 32
  • 20
  • 16
  • 7
  • 6
  • 6
  • 5
  • 5
  • 4
  • 4
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 195, showing 41-60
Review from Paula C (Daughter-in-law of Resident) published on 2 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All of the staff are so lovely. From the minute you sign in the atmosphere is happy and welcoming. Occasionally we grab a coffee from the free coffee machine in reception.
The carers on the ward are exceptional and always happy. They all know who we are going to visit and Mum loves seeing them all.
The carers know what she likes and dislikes.
Mum enjoys the activities from bingo to karaoke! And loves having her nails painted.
Her room is always clean, and tidy and the home always looks immaculate.
Mum's 80th Birthday was recognised by the home and we had a family get together in the cinema room. A beautiful birthday cake was made for Mum and nibbles and refreshments were provided for the party.
Nothing was too much trouble, thank you to everyone.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care Centre
What amazing feedback, thank you for taking the time to leave a review, the team at Hampden Hall are grateful for all your wonderful comments. We are glad your Mum had an amazing 80th birthday and you…read more
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Review from T O (Brother of Resident) published on 25 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since moving into Hampden Hall I have witnessed a dramatic improvement in my sister's well-being. The care that she is receiving is tremendous. All of the staff are very friendly, helpful and supportive. There is always a calm atmosphere and the cleanliness is exceptional. It feels like the residents
are treated as family members. I cannot find fault in anything every time I visit.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care Centre
Thank you for your lovely comments, the team at Hampden Hall appreciate your feedback and it is fantastic to hear that your sister's well-being has improved since being with the team.
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Review from Hilary P (Daughter of Resident) published on 25 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hampden Hall has exceeded my expectations in the care of my mother, who has advanced dementia.
My mother has commented on how lovely the food is.
All of my family have found this a lovely, happy and friendly place to visit.
Even our dog likes coming.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care Centre
The team at Hampden Hall are very grateful for your lovely comments; thank you. We love that your family and dog find it a happy and friendly place to visit.
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Review from Nigel G (Son of Resident) published on 22 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad was very well looked after.
All the staff were wonderful.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care Centre
Thank you for taking the time to leave a review, the team at Hampden Hall are always grateful for feedback.
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Review from J K (Daughter of Resident) published on 18 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In all aspects I have found the care wonderful. The staff are so very kind both to residents and family members.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care Centre
Thank you for taking the time to leave a review, the team appreciate all feedback.
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Review from Carole P (Partner of Resident) published on 12 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are very polite and have to deal with difficult patients like my partner.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care Centre
Thank you for taking the time to leave a review, the team at Hampden Hall are always grateful for feedback.
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Review from John M (Son of Resident) published on 9 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very clean, lovely staff. All staff are very kind and considerate.
Reply from Laura Davey, Marketing Executive at Hampden Hall Care Centre
Thank you so much for this amazing 5-star review! We really appreciate the time you have taken to leave such a wonderful review and are pleased to hear you found our home very clean with lovely, kind…read more
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Review from Martin B (Son of Resident) published on 9 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found this care home very pleasant, very clean with fantastic staff. The staff kept me well informed on my mother's health, both physical and mental, this was a very difficult time for me and my late brother and the worst time for my mother. I don't think the home could have done any more in this
difficult illness my mother was suffering from. I thank all the staff involved in my mother's care. Thank you all.
Reply from Laura Davey, Marketing Executive at Hampden Hall Care Centre
Thank you for leaving this kind review, the hardworking team at Hampden Hall will be so pleased to hear that you found the home to be very pleasant, very clean with fantastic staff. Our thoughts are…read more
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Review from J V (Resident) assisted by family/friend published on 8 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I enjoyed a lovely spa bath; they gave me a lovely hair wash. It made me feel happy to be alive. The room had a lovely smell in it, and the staff were pleasant.
Reply from Laura Davey, Marketing Executive at Hampden Hall Care Centre
Thank you so much for leaving such a heartwarming 5-star review! We really appreciate it! The wonderful team at Hampden Hall will be delighted to hear you enjoyed the spa facilities at the centre.…read more
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Review from Brian S (Husband of Resident) published on 20 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I always dreaded needing the services of a nursing home but now having had my wife cared for by the first floor team. I only have praise for their care and diligence.
Reply from Laura Davey, Marketing Executive at Hampden Hall Care Centre
Thank you for this lovely 5-star review, the team at Hampden Hall will be delighted to hear your kind words, thank you!
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Review from K B (Daughter of Resident) published on 7 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very pleasant and caring. My dad needed a shave and he wouldn't let anyone apart from my mum shave him, but he was happy for one of the members of the staff to shave him. He si always clean and happy. They had a country and western BBQ, with lots of singing and everyone enjoyed themselves.
The food looks tasty and well-presented.
Reply from Laura Davey, Marketing Executive at Hampden Hall Care Centre
Thank you for your lovely review, it is greatly appreciated. Team members at Hampden Hall will be delighted to hear that your father is happy in our home. Thank you.
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Review from R C (Brother of Resident) published on 7 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother has only been a resident for a couple of weeks. He has settled in well. I am very happy with the care he is receiving. All the staff I've come across have been helpful and always have a smile to greet me. Many thanks.
Reply from Laura Davey, Marketing Executive at Hampden Hall Care Centre
Thank you so much for this wonderful review, the team at Hampden Hall will be delighted to hear that your brother has settled in well and is happy with the care he is receiving. We appreciate all…read more
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Review from C P (Wife of Resident) published on 4 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has just moved into Hampden Hall after transferring from 2 years care in another home. He has vascular dementia and Alzheimer's and is only 72 years old. Since his move he seems more relaxed and I feel the care he is now having is so much better. The staff are very caring and attentive and
I can see a difference in his behaviour. He is joining in with the activities and I am confident he is getting excellent care. I cannot believe how much better this is for all the family.
Reply from Laura Davey, Marketing Executive at Hampden Hall Care Centre
Thank you very much for this very heartwarming review. We are so pleased to hear that you are happy with the care that your husband is receiving, we always aim to deliver first-class care to each of…read more
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Review from Raj V (Son of Resident) published on 29 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care home. Great staff, good clean facilities. Always showed respect to my mother at all times and took care of her individual needs. Special thanks to the 1st floor staff. Three staff members attended funeral which shows class and such dedication and genuine care.
Thank you so much.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care Centre
We are sorry for your loss and appreciate the time you have taken to leave a review, the team at Hampden Hall are grateful for your positive feedback.
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Review from Alison W (Daughter of Resident) published on 29 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has settled in after a difficult adjustment which has been because of the fantastic, friendly, and fun caring team on the floor.
The whole team truly care for their residents and when leaving Mum I know she continues to get the very best care.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care Centre
Thank you for taking the time to leave a review, the team at Hampden Hall are grateful for your positive feedback.
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Review from M C (Daughter of Resident) published on 29 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very pleased with staff as they are very caring and nothing is too much for them, also very polite.
Our mother is well looked after and is happy.
Cannot find one fault.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care Centre
We are pleased to hear your mother is well looked after and happy, the team at Hampden Hall are always on hand to offer their support.
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Review from L H (Sister of Resident) published on 17 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
my sister receives excellent care here.
The receptionist remembered my name and everyone who entered the building. The staff were very attentive not just to my sister's needs but also mine.
The building and room is lovely. The activities amazing. I was surprised at how efficient everything was and
would recommend this residential home to others.
Reply from Laura Davey, Marketing Executive at Hampden Hall Care Centre
Thank you very much for taking the time to leave this heart-warming review; our team will be thrilled to hear your kind comments. They are always on hand to answer any questions you may have, and the…read more
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Review from C E (Son of Resident) published on 17 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in the care of Hampden Hall Care Centre on Cedar Unit since January 2018. In all this time the kindness and level of care has been exemplary. The whole team are very gentle with her and are clearly very fortunate that her last years have been there.
Reply from Laura Davey, Marketing Executive at Hampden Hall Care Centre
Thank you so much for your kind words; the team at Hampden Hall will be very pleased to hear your positive comments. We always aim to deliver exemplary care with kindness and compassion. Thank you for…read more
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Review from Andrew T (Husband of Resident) published on 26 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
From reception to carers and nursing, I could not believe how friendly and helpful they were.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care Centre
Thank you for your review, we are glad to hear that the team are friendly and helpful.
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Review from Lindsey B (Daughter of Resident) published on 26 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Simply excellent is fitting for all my experiences at Hampden Hall Care Centre. The staff are friendly, courteous and attentive. I have only experienced kind and courteous correspondence and telephone calls. Hampden Hall is clean, bright and tastefully furnished. I can rest assured my father is in excellent
care. Thank you. I didn't complete the last three ratings as I am not sure of these, but I presume they would be excellent too.
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care Centre
Thank you for your kind comments, the team will be pleased to hear your feedback.
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Current Review Score: 9.9 (9.877)

Overview of Review Score

The Review Score of 9.9 (9.877) out of 10 for Hampden Hall Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 49 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 49 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.877 for Hampden Hall Care Centre is calculated as follows: ( (509 Excellents x 5) + (65 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 577 Ratings = 4.877
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hampden Hall Care Centre is based on 49 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24, which has been reached with 49 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Oct 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (1)

Juliana

Juliana Mensah

Job Title: Home Manager Joined: 2009

Juliana has worked with Westgate Healthcare since 2009, starting as a Unit Manager. Her work ethic, dedication and compassion led to a natural progression to Home Manager at our sister home, St Pauls. In 2021 Juliana became Home Manager at Hampden Hall and we are delighted to have her as part of the team.


Her passion for care and dedication to her residents make Juliana a wonderful asset to the team and she looks forward to leaving her mark at Hampden Hall.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hampden Hall Care Centre to verify any information. View our terms and conditions. Hampden Hall Care Centre has an Enhanced Service - more info.