Burford House Care Home

Rickmansworth Road, Chorleywood, Rickmansworth WD3 5SQ
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9.9 56 Reviews
  • Burford House Care Home, Rickmansworth
Burford House Care Home, the latest luxury addition to Westgate Healthcare, opened its doors in September 2022, offering first-class residential, nursing, palliative and respite care to accommodate 46 people.

Following a complete re-design and re-build, the home features spacious en-suite rooms, luxurious lounges and social dining areas for residents to socialise in, a relaxed café to sit and chat over a cup of tea or coffee and a quieter space, the orangery.

Enhancing the extensive activities available, Burford also boasts a luxury cinema room, hair and nail salon, and its very own Burford Bar, an additional social space for residents to enjoy.

Burford's in-house professional chef creates nutritious multi-national menus, which can be enjoyed in the social dining rooms or in the privacy of one’s bedroom. An opulent private fine dining area on the ground floor is available for hire to enjoy more personal celebrations and events.

Respite Care Services
Short term private respite care provision is available via a pre-booking system. Minimum 2 weeks stay is required to guarantee availability, subject to assessment. Please contact the team to discuss in further detail.

Set in a residential area of Chorleywood, the home has a tranquil sensory garden for residents to enjoy outdoor barbecues and al fresco dining. It also includes a greenhouse where they can grow and nurture their own plants.

Burford House is close to local shops and amenities and residents are not far away from picturesque villages of Little Chalfont and Amersham.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1850

Fees shown are starting prices and may vary based on the type of care required, individual needs, and the outcome of an assessment. Prices are subject to change. For detailed information, please contact the home directly.

These prices are only a guideline, please contact Burford House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Alina Verescu (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2022
  • Last Refurbishment: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (45)
  • Single Rooms with Ensuite Wet Room (45)

Visiting

  • Burford House practise protective mealtimes. Please enquire with staff regarding visiting.

Parking

  • Limited parking, please enquire before arrival.

Burford House Care Home Reviews (56)

9.9

Burford House Care Home has a Review Score of 9.9 (9.870) out of 10, based on 49 reviews in the last 2 years.
Over all time Burford House Care Home has 56 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Burford House Care Home
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Total of 56, showing 41-56
Review from Roland S (Friend of Resident) published on 4 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Only one word - fantastic.
Reply from Jay Demetrious, Marketing Executive at Burford House Care Home

Thank you for your positive review; we're delighted to have exceeded your expectations!

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Review from C G (Daughter of Resident) published on 19 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were welcomed so warmly and all the staff, from management through to the care staff, have shown their professionalism and real care and interest, right from the beginning.
My mum settled in within days, she felt secure and cared for and within a week, felt at home. Thank you all so much!
Reply from Sarah Williams, Marketing Manager at Burford House Care Home

Thank you for your kind words, we are pleased to hear that your mum has settled well and feels at home. The team are always available for you to discuss any care needs.

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Review from Valerie A (Friend of Resident) published on 31 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting for over a year and everything is well run and helpful and it is an excellent home with so many facilities. All the residents seem very content and happy and well looked after.
Reply from Sarah Williams, Marketing Manager at Burford House Care Home

Thank you for your wonderful review; the team at Burford are grateful for your feedback.

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Review from Olivia M (Friend of Resident) published on 29 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I recently visited for the Christmas fair, it was so nice and the new building was amazing. The staff clearly care for the residents and their families and it’s very well located. I would highly recommend. The customer relations manager and her team do a fantastic service.
Reply from Sarah Williams, Marketing Manager at Burford House Care Home

Thank you for your wonderful review, the team at Burford appreciate your feedback.

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Review from Elizabeth H (Wife of Resident) published on 22 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since coming into Burford House I have been so well looked after by staff who are clearly intent on ensuring that I have the best of care at all times.
Reply from Laura Davey, Marketing Executive at Burford House Care Home

Thank you so much for leaving such a wonderful 5-star review. The team at Burford House Care Home will be delighted to hear you are pleased with the care provided. Thank you.

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Review from Thomas W (Respite Resident) published on 23 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care home is new and benefits from this. It has been well designed and has many attractive features. The staff are well trained and very kind but, being predominantly foreign, there are a few problems with being understood from time to time. The food is generally good and there are extra choices
for those who are more difficult to satisfy. A plus is that wine is offered both at lunch and supper! It is always clean and tidy. The staff arranging entertainment try hard and are very kind but possibly extra activities could be attempted. Laundry arrangements take a bit of understanding and can occasionally result in returns being incorrect. The care and support provided always seem to be kind and readily available. The management has recently changed but the change has not resulted in any noticeable difference to the operation.
Price wise the costs seem to be a little high but I guess that one is getting value for the money paid.
Reply from Laura Davey, Marketing Executive at Burford House Care Home

Thank you for taking the time to leave a review. The staff at Burford House work hard to ensure the environment is safe and comfortable for all residents. We are delighted to hear that the care and support provided is always kind and readily available. Your comments have been passed on to the home manager, thank you.

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Review from Geoffrey S (Father of Resident) published on 25 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son needed post-operative care following major surgery. Burford House Care Home turned out to be the perfect solution. From the moment we entered the front door, we realised our hopes had been answered. The friendliness, care and competence of all the staff sets it apart from other establishments
I have encountered. Thank you and well done.
Reply from Sarah Williams, Marketing Manager at Burford House Care Home

The team will be pleased to hear your wonderful comments, thank you for your review and we wish you and your son all the best.

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Review from Richard S (Respite Resident) published on 24 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience of being a resident at Burford House was excellent. The staff were very friendly and helpful, this indeed both the day staff and the night staff. They were so good and brought me an extra cup of tea just before going to sleep, which was lovely.
The nursing staff were excellent (I was
recovering from a major operation), and they were able to deal with my medicine and stitches and give me the reassurance I needed.
The food was excellent, very tasty, and they were always able to provide an alternative to the day's main dish. My only one criticism was that there was too much soup (twice a day, every day), some variation in the starters would have been good.
Reply from Laura Davey, Marketing Executive at Burford House Care Home

Thank you for taking the time to leave a positive and constructive review; we really appreciate your valuable feedback. The team at Burford House will be delighted to hear that your experience of being a resident was excellent. Here at Westgate Healthcare, we always aim to improve and enhance our services, and all feedback is always welcomed and passed on to the team. Thank you once again.

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Review from Alison P (Wife of Resident) published on 16 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was resident at Burford House Care Home for over four months. Whilst he would of course prefer to be at home, I found the care I could provide inadequate and Burford provided that very adequately. The staff are superb, patient, personable and efficient. He found socialising rather noisy
and overwhelming but the presence of people laughing and enjoying themselves added to a cheerful happy atmosphere.
The food, as in any place, became monotonous though efforts were made to liven it up. Fresh fruit, drinks and snacks were always freely available and no objection was made in me bringing in further snacks.
Overall, a caring, happy place to be in to be nursed and cared for.
Reply from Sarah Williams, Marketing Manager at Burford House Care Home

Thank you for taking the time to leave a review, Burford House always welcome feedback. We are pleased to hear that your husband was in a caring happy residence during his care. We will pass on your feedback regarding the menu choices as we are constantly striving to enhance the service provided.

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Review from Ann C (Respite Resident) published on 20 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Did not participate in any activities. Meals were late and some courses were missed on these dates (05/6/23, 07/06/23, 08/06/23 and 16/06/23) and this caused some stress. I found it difficult to adjust but after ten days, I was fine. Thank you for the care that I received, it was first-class.
Reply from Laura Davey, Marketing Executive at Burford House Care Home

Thank you for your review, we appreciate all feedback. This has now been passed on to the home manager, who will be in contact with you shortly to listen and improve our services. We are pleased to hear you received first-class care.

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Review from I W (Daughter of Resident) published on 27 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely care staff. Beautiful home. Care for the residents first class.
Reply from Sarah Williams, Marketing Manager at Burford House Care Home

Thank you for your review, our team appreciate your feedback and are pleased to hear the care is first class.

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Review from Clifford S (Son of Resident) published on 7 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the time you walk in, Burford House creates a warm welcome, always with a smile on the front desk and in the office to the left. All the staff are fantastic, caring and kind to my mother and father, who visits daily. Nothing is a problem, they are all willing to help regarding any issues or requests.
All I can say is this care home is outstanding in every manner and I am truly blessed it's on our doorstep.
Reply from Sarah Williams, Marketing Manager at Burford House Care Home

Thank you for your very kind, heart-warming review, our team are honoured to receive such amazing feedback, they are always on hand to offer their support. Please do not hesitate to contact them with anything you may need.

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Review from Susie P (Daughter of Resident) published on 30 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Burford House Care Home is a lovely place. The environment is very welcoming and the staff are so caring, kind and compassionate at what is a very difficult time for my family. We are very grateful for the support - not only for our parents but for us too.
Reply from Sarah Williams, Marketing Manager at Burford House Care Home

Thank you for your wonderful review, the team at Burford House are grateful for your feedback and are on hand to help and support at all times.

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Review from A P (Son of Resident) published on 20 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both Mum and Dad have been very well cared for by all the staff at Burford. I feel very comfortable that they are safe and happy.
Reply from Sarah Williams, Marketing Manager at Burford House Care Home

Thank you so much for your kind words, the team take great pride in ensuring all residents receive the highest level of care, it is wonderful to hear your positive feedback.

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Review from Alison L (Daughter of Resident) published on 11 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad became a resident of Burford House earlier this year. From the moment Dad entered the building he was treated with kindness, reassurance and courtesy, this kindness was also extended to his family. The whole home is extremely clean and decorated to a high standard. The care Dad receives on a day-to-day
basis is exceptional from absolutely every staff member, nothing is ever too much trouble for anyone. Each day there are activities and everyone is included along with the local community. Dad very much enjoyed cooking with some local school children and enjoyed a pint of Guinness on St Patrick’s Day. There is always an amazing choice of food which is prepared and served to a high standard. Dad's physical and mental well-being has improved dramatically since he has been a resident and I can’t thank everyone enough for all that they do!
Reply from Sarah Williams, Marketing Manager at Burford House Care Home

Thank you for your wonderful feedback, the team at Burford House will be overwhelmed with your kind comments. We are pleased to hear that your dad's physical and mental well-being has improved since being a resident. The team are always on hand to help.

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Review from Amanda G (Daughter of Resident) published on 7 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Burford House was the perfect choice for my mother to recover from a fall. All the staff were kind, considerate and professional. Nothing was too much bother. The facilities are impressive, well-designed and modern but still with a homely feel. When visiting, I was always made to feel very welcome,
and the staff always found time to listen. My mum could not have been in safer hands, and I cannot thank them enough.
Reply from Brenda Sweetman, Home Manager at Burford House Care Home

Thank you so much for this lovely review. We loved welcoming your mum into our home and supporting her to get well enough to return home.

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Current Review Score: 9.9 (9.870)

Overview of Review Score

The Review Score of 9.9 (9.870) out of 10 for Burford House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 49 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 48 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.870 for Burford House Care Home is calculated as follows: ( (530 Excellents x 5) + (41 Goods x 4) + (11 Satisfactorys x 3) + (3 Poors x 2) + (1 Very Poors x 1) ) ÷ 586 Ratings = 4.87
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Burford House Care Home is based on 48 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 48 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (2)

Alina

Alina Verescu

Job Title: Home Manager Joined: 2025

Alina has over 28 years of experience in the Health and Social Care sector, including 6 years in ICU Nursing, bringing a wealth of knowledge, compassion, and dedication to Burford House.
She is deeply passionate about enhancing the lives of residents by ensuring they receive the highest standard of care. Her areas of expertise include Dementia and Nursing care, and she is committed to fostering a warm, supportive environment where every resident feels safe, respected, and truly at home.
She firmly believes that a home's greatest asset is its team. Alina champions a culture where each team member feels valued and is supported to develop their professional journey through continuous learning and training opportunities.

Tinashe

Tinashe Jongwe

Job Title: Deputy Manager Joined: 2020

With over 18 years of experience in acute care at the Royal Free Hospital, specialising in Neurology and Neurosurgery, Tinashe brings a wealth of clinical knowledge to his role. He joined Westgate Healthcare in 2020 as a Nurse at St Paul’s Care Centre and quickly progressed due to his dedication and expertise. In 2022, he became Clinical Lead at Burford House, and has recently been promoted to Deputy Manager in recognition to his dedication and commitment supporting the team in delivering exceptional resident care and professional development.


Tinashe holds an NVQ Level 5 in Leadership and a NEBOSH qualification, alongside specialist training in neurology and critical care. A finalist in the ‘Nurse of the Year 2023’ category at the Great British Care Awards, Tinashe is passionate about learning, leadership, and upholding high standards across Westgate Healthcare.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Burford House Care Home to verify any information. View our terms and conditions. Burford House Care Home has an Enhanced Service - more info.