Verulam House Nursing Home

Verulam Road, St Albans AL3 4DH
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9.5 41 Reviews
  • Verulam House Nursing Home, St Albans
Verulam House Nursing Home in St Albans offers residential, dementia and nursing care. It is a beautiful historic building which was once the home of The Anglican Bishop of St Albans and became a nursing home in 1996. The gardens are beautifully established and appealing any season of the year.

The team of Care staff are experienced and compassionate, working alongside all departments within the home to provide a warm, welcoming and friendly environment. The staff undertake regular training and also take part in training programmes held by Hertfordshire University. The home has been awarded the Gold Standard Framework in palliative care and boasts a team of experienced and dedicated nurses.

The home has a team of Activities Coordinators who are here to enhance and give purpose to the resident's days. This is led by a weekly calendar of activities and inviting volunteers, schools, churches, entertainers and therapy pets amongst many other visitors into the home. Verulam House have a hair and wellbeing salon on site which offers an array of services to the residents. This includes hairdressing, manicures, massage and reflexology. In addition to the this the home have a number of Health Care Professionals and alternative therapists visiting.
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Care Provided by Verulam House Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Please contact the home to organise an assessment with one of our experienced clinical leads.


We can then give an accurate average weekly fee.

Contact Verulam House Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Verulam House Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Neil Copping (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2013

Room Information

  • Single Rooms (42)
  • Couples/Companion Rooms (4)

Verulam House Nursing Home Reviews (41)

9.5

Verulam House Nursing Home has a Review Score of 9.5 (9.548) out of 10, based on 11 reviews in the last 2 years.
Over all time Verulam House Nursing Home has 41 reviews.

Overall Experience
  • 35
  • 6
  • 0
  • 0
  • 0
Date Published
  • 41
  • 4
  • 6
  • 11
  • 30
Reviewer Connection to Verulam House Nursing Home
  • 17
  • 6
  • 4
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 41, showing 41-41
Review from Patricia A (Wife of Resident) published on 11 August 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband spent 7 months in Verulam House. He was very unwell when he was admitted in January 2015 for palliative care. He improved every month and was able to come home at the end of July 2015. He recovered thanks to the good nursing and good food provided. He was able to have meals in his room if
he wished, or to eat in the residents dining room when he was improving. He joined in the activities as he wished. Verulam House is an old building with an interesting sheltered garden. The house is very interesting in itself.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.5 (9.548)

Overview of Review Score

The Review Score of 9.5 (9.548) out of 10 for Verulam House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.773 for Verulam House Nursing Home is calculated as follows: ( (100 Excellents x 5) + (27 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 128 Ratings = 4.773
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.775 Points relating to the number of positive Reviews for Verulam House Nursing Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 = 3.775
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 31 Mar 2026

Please contact the Home for additional details.

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Awards / Recognitions (2)

Meet the Team (1)

Neil

Neil Copping

Job Title: Home Manager Joined: 2025

Neil Copping took over Verulam House as its new home manager in 2025. With nearly 25 years’ experience in the care home sector, Neil is passionate about delivering care that respects dignity, choice and individuality.


Neil started his career in care on the night shift in a dementia care home. This early insight sparked in him a lifelong passion for person-centred care, an approach that puts individual needs, preferences, and well-being at the heart of how care is delivered.


During his long career, Neil has held a series of roles across the care industry and has spent 18 years in management, including a period as an area manager overseeing multiple assisted living sites. He has earned a reputation for driving high standards, embracing innovation and being an inspirational team leader.


Neil is looking to drive positive change at Verulam House and is already overseeing an extensive refurbishment of the home, including the lounge, dining area and all the downstairs rooms. He is focused on enhancing the range of activities provided and is looking to get a minibus for the home to take the residents on more frequent outdoor excursions.
Neil Copping, Verulam House care home manager, said:

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