Iden Manor Nursing Home

Cranbrook Road, Staplehurst, Tonbridge TN12 0ER
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9.7 41 Reviews
  • Iden Manor Nursing Home, Tonbridge
Iden Manor Nursing Home provides the very best nursing and residential care for the elderly, frail and vulnerable. Iden Manor also offers a specialist dementia wing within the home

The home offers day care, respite care and long term care.

The setting is in a Victorian mansion with turrets and vast windows looking out onto beautiful grounds that provide a haven for wildlife.

This lovely home was established in 2003. From the very beginning it has been run with a focus on quality in all things with an unswerving commitment to care.

The staff at Iden Manor Nursing Home welcome all inquiries and visits.

Care Provided by Iden Manor Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1795 – £1895
  • Self-Funded Residential Dementia Care: £1795 – £1895
  • Self-Funded Nursing Care: £1795 – £2600
  • Self-Funded Nursing Dementia Care: £1795 – £2600
  • RESPITE Self-Funded Residential Care: £1795 – £2600
  • RESPITE Self-Funded Residential Dementia Care: £1795 – £2600
  • RESPITE Self-Funded Nursing Care: £1795 – £2600
  • RESPITE Self-Funded Nursing Dementia Care: £1795 – £2600

Excluding FNC where applicable

These prices are only a guideline, please contact Iden Manor Nursing Home to find out the exact price for your requirements.

Contact Iden Manor Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Iden Manor Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Hoama (Staplehurst) Ltd
  • Privately Owned

Person in Charge

  • Jean Reeves-Yates (General Manager)

Local Authority / Social Services

Admission Information

  • Ages from 30 to 120

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 4

Room Information

  • Single Rooms (51)
  • Couples/Companion Rooms (0)

Visiting

  • The Home encourages visiting at all times, however visitors are respectfully asked to phone ahead if they intend to visit during unsocial hours, so provisions can be made for visiting that will not disturb other residents

Parking

  • Limited parking is available on site of the home for visitors

9.7

Iden Manor Nursing Home has a Review Score of 9.7 (9.697) out of 10, based on 15 reviews in the last 2 years.
Over all time Iden Manor Nursing Home has 41 reviews.

Overall Experience
  • 36
  • 5
  • 0
  • 0
  • 0
Date Published
  • 41
  • 4
  • 7
  • 15
  • 26
Reviewer Connection to Iden Manor Nursing Home
  • 12
  • 7
  • 7
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 41, showing 41-41
Review from Margaret S (Sister of Resident) published on 30 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Sister was a resident of the Good Shepherd unit from November 2017 until her sad passing in February 2018.
The home is of an excellent standard and one of the nicest that I have been in. The staff ratio to residents was excellent and nothing was too much trouble.
I cannot stress how much the care
and compassion that all of the staff gave to her during her brief stay, helped us to cope with her illness.
The staff, from the cleaners, right through to the management were so friendly and always had time for a quick chat.


Finding the right home for a loved one is very difficult, but I would have no hesitation in recommending Iden to anybody.


All I can say to all of the staff is thank you for taking good care of her and preserving her dignity whilst she was with you. It meant a great deal to the family.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.697)

Overview of Review Score

The Review Score of 9.7 (9.697) out of 10 for Iden Manor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.822 for Iden Manor Nursing Home is calculated as follows: ( (141 Excellents x 5) + (26 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 169 Ratings = 4.822
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.875 Points relating to the number of positive Reviews for Iden Manor Nursing Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.875
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 May 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 10 Mar 2026

We have beds for residents in our older and frail and living with dementia services and we are supporting short respite and daycare. Please contact us to see how we can help you.

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Awards / Recognitions (0)

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Meet the Team (1)

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Jean Reeves-Yates

Job Title: Home Manager Joined: 2022

“I am very excited to be given the opportunity to lead the fabulous team within the magnificent home and grounds of Iden Manor. I was initially drawn to the home, in the role of quality assurance manager by the splendor of the surroundings, the person focused values of the owner, but have since come to truly respect and admire the care, support and affection the team share with the residents and relatives within the home. It is so wonderful to be part of a team who care about our residents, not just for them.
I, have been within the care industry since I was a young 18yr old girl, working as a healthcare worker in a nursing home, and shortly after commencing my mental health nurse training. I have always been passionate that the care and support that I offer is the best it can possibly be, and thus have continued to gain a breadth of experience in many different areas of health and social care, including obtaining MScs in both mental health and social work, and managing health and social care, and continued to also teach within both NHS and private care settings. Supporting people in need is such a privilege and one of the most rewarding jobs, challenging at times yes, but immensely rewarding. I too have travelled the journey with my mother when she was diagnosed with dementia, and I am fully understanding and empathetic as to the emotions, challenges and worries that are associated with having others caring for someone so precious. That is why I am so pleased to be with a team whom I am proud to say can deliver that caring, effective, responsive safe and loving environment we all want.”

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Iden Manor Nursing Home to verify any information. View our terms and conditions. Iden Manor Nursing Home has an Enhanced Service - more info.