St Michael's Care

It is a really lovely care home.

I wouldn't hesitate to recommend St Michael's - it's a lovely, happy place to come to.

My father was transferred to St Michael's for end-of-life palliative care. From the moment he arrived to the end of his short stay, everyone was wonderful. There was excellent communication, and someone was always there to answer questions. I have nothing but praise for everyone. His room was clean and comfy, and from what I could see every effort was made to make the stay for others an enjoyable experience.

Our father was a resident for end-of-life care from December 12th to December 26th, the date he died. Care was very good from the enquiry to the after-death closer. He did not participate in any activities, so I have not marked the rating.

We, the family, were very happy with the care received by my parents, in particular, the care and compassion offered to my mother in her last days of life. I would recommend the home to anybody thinking of putting a family member into care. Thank you again.

St Michael's feels small and friendly. There has been a significant improvement in cleanliness, efficiency and communication in recent months. It is a great comfort to know that fully qualified nursing care is on hand - something of a rarity in the area. I am made to feel welcome on visits, and all my family's interactions with the ladies at reception have been excellent. The managerial staff are now far more approachable. The food is rather dull, but efforts are made to find alternatives where requested. My mother is safe, warm and hugely reassured by knowing that her medical needs are being taken care of.

My 95-year-old mother was transferred to St Michael's from a local hospital for end-of-life care. She was a resident for 12 weeks and was unfortunately too ill to make use of the facilities on offer. Her care was excellent, and the family was very grateful for the sympathetic way we were all treated at such an emotional time.

Exceptionally caring staff from maintenance through to the manager, friendly, helpful and professional. Lovely, well-kept nursing home. Comfortable rooms, lounging areas and grounds. Entertaining activities and great entertainment. Good turnaround of menus and selection of well-presented food. Guest drink facility is very good and has a lovely family lounge area. Care and attention given to my mum are amazing. Thank you.

My brother has been at St Michael's for over a year and has been looked after really well. I have always found the staff very efficient and professional.

My nan was a resident for roughly five years, and from her first day through until her last, I feel she has the very best of care and attention available. She, in herself, was content and relaxed and never had a bad word to say about anything or anyone connected to St Michael's. So from her and myself, a very big thank you.

Overall, I think it is a very good nursing home. The staff are brilliant, polite and always willing to help. I personally have had no problems. However, I can only comment on my wife's behalf that her room is, in my opinion, far too small. I would also like to see the garden in good weather used more for visiting. I only ever leave after visiting, thinking my wife is being cared for properly.

My sister entered St Michael's nursing home for end-of-life care when the hospital, after a two-week stay, could do no more for her. She didn't know who she was, where she was or why she was there. After a period of isolation for her, I was then able to visit regularly as the Covid security was so good. Other friends visited with a screen between residents and visitors. The staff were at all times friendly, polite and caring. They couldn't;t have done more for a 95-year-old. Thanks to the care she received, my sister became herself again and strong enough to be determined to go home, which she did, living alone with a fully active life.

The staff are excellent, and following the last couple of years, all I can say is thank you.

My wife was transferred to St Michael's from the hospital in April of this year. She was suffering from both chronic kidney disease and Alzheimer's Dementia, requiring end-of-life palliative care for the former. The care, treatment and compassion provided by the staff of St Michael's were nothing less than excellent, and my wife's final months, weeks and days were settled and peaceful. We both found the staff to be very professional, but also approachable and clearly showing tremendous consideration of the resident's needs and wishes.

The staff are very friendly and approachable. Nothing is too much trouble for them. Dealing with the paperwork when Mum was moved to the home was easy and straightforward with the help of the reception team. They had a lovely afternoon with residents and family in the garden, which was enjoyed by everyone.

The team have a well-established professional working relationship with external multidisciplinary caregivers; they worked extremely well with the hospice consultant and specialist nurse who visited my father at St Michael's. The dedicated GP service was second to none.

St Michaels staff provided wonderful care for my stepmother last year. Everyone was really kind, caring and supportive to us as a family during a very difficult year for us all. They kept us informed and helped us to visit and contact her whenever and however it was possible. Every member of staff that we had contact with worked very hard at making us all as happy as possible. Would recommend them to anyone looking for care for a family member. Cannot thank them enough for everything they did.

My brother became a resident of St Michael's Care due to terminal cancer. The treatment he received was just amazing. He was always treated with dignity and the staff became friends to him. They knew exactly what he liked and how he liked to be treated. The nursing care he received was second to none. He was treated as a person.

Mum was in the home for just over one year and sadly died at the age of 101. In the time she was there I can't talk too highly of the care received it was kindness personified, we were always kept up to date with a well-run home continually innovative. Well done.

The care and compassion you showed our dear friend in the last 3 months of his bed-ridden life, was outstanding and professional. Nothing was too much trouble to help him in his last days. His room was first class, I can only compliment all your staff in their dedication and hard work in these trying times.