St Michael's Care

Mum's care was exemplary. For the last week she received palliative care, she was clean, comfortable and had the most peaceful death. Her room was lovely and my sister and I were confident and pleased to place Mum in St. Michael's.

My mother was in the home for 9 years. In all that time we have not one single compaint. All of the staff are friendly and the care mum received and support to the family was amazing. I would highly recommend St Michael's Care at all times. A big thank you to every member of staff.

When he deteriorated staff did all they could to keep him as pain-free as possible. He died peacefully and my family is very grateful for the kindness he was shown.

My friend was at St Michael's Care for just under three months. During that time her care was excellent. She was given medical care appropriate to her conditions. Social care, being confined to bed meant she could not take part in activities, however, staff visited regularly for a chat and well being. Altogether her end of life care was made as comfortable as possible.

Absolutely every member of staff showed compassion, dedication and genuine care for father-in-law, and it gave us great comfort to know that he was really well looked after in the last months of his life.

Dad was only in St Michael's for 8 days. In that time he was met by extremely high standards in care, nursing and companionship. All of the team loved dad and he was made to feel so special. I have nothing but admiration for all they do and how they make the residents feel so wanted.

My father went to St Michael's for end of life care. The home and the staff made an excellent job looking after him, his health improved significantly and it became a question of long term care. I can highly recommend St Michael's Care.

The staff are superb and cared for my father amazingly. He was very fond of them and treated him with dignity and respect. Beautiful place, well kept and welcoming to all.

All staff pleasant and nurses giving updates on relatives.

Thank you.

Very happy with all aspects of the home.

My brother spent the last few weeks of his life in St Michael's care where he experienced a safe and peaceful environment. This was thanks to the very high quality of care and support provided by all the staff for which I am very grateful.

The care given at St Michael's is second to none and I would recommend them without any hesitation.

Our Mother was a resident for five years and during that time we built up a good rapport with the staff. It was a difficult decision to make as a family for our Mum to become a resident of a care/nursing home, but our decision was the right one. My Mum was well cared for during her stay and we as a family had no concerns for her well being. The care provided for our Mum was of a high quality and the support given to us as a family was second to none, especially when our mother needed palliative/ end of life care. I have no concerns over recommending St Michael's in the future, and I thank them all for all the high-quality care that was provided.

Ao pleased my mother had the right care at the end.

We were indeed lucky, as a family, to have my mother so well cared for and we can't thank the staff enough for giving us peace of mind.

My mother had a short stay at St Michael's but she was looked after and cared for excellently. Mum was very poorly but nothing was too much trouble for the staff at St Michael's. It was a very caring home and kept spotlessly clean. There was plenty going on and the social team didn't leave those out who were unable to leave their rooms even if they went in and had a chat or read a book with them. Receptionist very kind and helpful.

Dad was very well looked after by all the staff and they were friendly to all dad's visitors. I was impressed by the cleanliness and decor of the home and that there were many attractive and smaller rooms where residents could take visitors. The Garden Room was lovely and dad was able to sit in the garden when the weather permitted. His own room was pleasant too. I thought it was a lovely place for dad to have respite care and he was happy being there. I don't know about the food, dad said he didn't eat much and it was bland.

The end of life care my mother received was excellent, the staff are caring and treated the whole family with dignity during the last weeks of my mother's life. I would highly recommend this amazing nursing home and cannot say anything else but "thank you" for everything.

The support and care that my mother has been provided over a 5 month period has been amazing. The friendship of the staff provided was second to none as was their patience with my calls checking up on Mum. The consideration given to medical and palliative support was always well informed. I never had any doubts that Mum was being looked after professionally in a well-provided environment.

I have marked the section 'Management' as 'Good' - the ward supervision, alerts of health deterioration, and administration of care, food, drink, cleaning and activities was excellent, but in my 5 months association with St Michaels, I had no contact to assess the home's 'Management', perhaps because the NHS was the funding provider. So neither can I rate 'Value for Money'.

I would want to thank many by name but this site asks me not to do so. The personal service Mum and my family received made the end of her life calm, enjoyable, pain-free, and dignified in every way that was possible.