Pilgrims Way Care Home is family-run and has been established for 40 years.
Pilgrims Way Care Home is committed to providing high standards of care in a safe and comfortable environment 24 hours a day. The home has a bright, warm, and friendly atmosphere from the moment visitors arrive. Staff members are friendly and helpful, and residents welcome all new faces to the home.
Pilgrims Way Care Home is situated in...
Pilgrims Way Care Home is family-run and has been established for 40 years.
Pilgrims Way Care Home is committed to providing high standards of care in a safe and comfortable environment 24 hours a day. The home has a bright, warm, and friendly atmosphere from the moment visitors arrive. Staff members are friendly and helpful, and residents welcome all new faces to the home.
Pilgrims Way Care Home is situated in a quiet residential area on the outskirts of Maidstone, with convenient access to local transport links and the motorway network, making the home easily accessible for families and visitors.
Set within approximately two acres of beautiful, well-maintained gardens, Pilgrims Way is a purpose-built 62-bed care home that provides both nursing and residential care in a comfortable, welcoming environment.
The Coach House sits within the main home's grounds and offers 16 residential rooms in a warm, homely setting. Designed to feel like home from home, the Coach House benefits from plenty of natural light, comfortable communal areas and access to outdoor space, with many rooms offering their own access to outside areas. En-suite rooms are available within both the Coach House and the main home.
The aim is to provide a safe, comfortable, person-centred environment where residents are treated with dignity, respect, and kindness. The experienced team works closely with residents and their families to understand individual needs, preferences, and routines, helping each person maintain independence and quality of life.
All prospective residents receive a comprehensive assessment to ensure Pilgrims Way can safely and appropriately meet their individual care and support needs.
Pilgrims Way is committed to continually improving the quality of care and experience provided to residents, with a strong focus on person-centred care, wellbeing, and creating a welcoming community for residents, families, and visitors.
Contact Pilgrims Way Nursing Home to confirm what's included and get a personalised quote:
Funded Nursing Care (FNC) is not included in the weekly fee quoted. Where an individual is eligible for FNC, this is claimed separately by the home and is payable in addition to the agreed weekly care fee.
The price(s) shown are provided by the care home. Contact Pilgrims Way Nursing Home for full pricing details and T&Cs.
Pilgrims Way Nursing Home has a Review Score of 9.7 (9.669) out of 10, based on 30 reviews in the last 2 years.
Over all time Pilgrims Way Nursing Home has 95 reviews.
I have been a volunteer for many years and would recommend to anyone looking for a home for their loved ones.
I have been a volunteer for many years and would recommend to anyone looking for a home for their loved ones.
I attend to visit my wife every day and am treated with the utmost respect.
I attend to visit my wife every day and am treated with the utmost respect.
Thank you for taking time to review the services at the home. This helps me audit our services here.
Now it's just my nan, she's been here for five years and feels happy because the staff are so friendly and the care here is amazing for her.
Now it's just my nan, she's been here for five years and feels happy because the staff are so friendly and the care here is amazing for her.
Thank you for putting this review of the home on to carehome.co.uk. It helps other people select a suitable home for their relative.
Very happy with Pilgrims Way. Staff are very friendly always ask if you want a drink and if my grandad is ill it's picked up on very quickly and dealt with.
Very happy with Pilgrims Way. Staff are very friendly always ask if you want a drink and if my grandad is ill it's picked up on very quickly and dealt with.
Thank you for taking time to review the home.
I have been visiting twice a week for over 2 years now and found the nursing home very nice and also clean, caring and friendly.
I have been visiting twice a week for over 2 years now and found the nursing home very nice and also clean, caring and friendly.
My mum has been at Pilgrims Way Nursing Home for over a year and I couldn't be more pleased with her care. She always looks smart whenever I visit. They have an in-house hairdresser who can make the tiniest hair look good. The food is all home cooked and fresh.
My mum has been at Pilgrims Way Nursing Home for over a year and I couldn't be more pleased with her care. She always looks smart whenever I visit. They have an in-house hairdresser who can make the tiniest hair look good. The food is all home cooked and fresh.
Thank you for your lovely review of our home.
I have a very nice room with new furniture and curtains. The staff are very kind and friendly. We have a hairdresser once a week. We also have foot care.There are various activities. We have a lovely lounge.
I have a very nice room with new furniture and curtains. The staff are very kind and friendly. We have a hairdresser once a week. We also have foot care.There are various activities. We have a lovely lounge.
My friend had been in Pilgrims Way for approximately 8 years, in all that time all the staff were extremely caring and kind. My friend never had any reason to complain. My wife, who had been a carer for 15 years before retiring, always commented on how nice the place was and the lack of any...
My friend had been in Pilgrims Way for approximately 8 years, in all that time all the staff were extremely caring and kind. My friend never had any reason to complain. My wife, who had been a carer for 15 years before retiring, always commented on how nice the place was and the lack of any obnoxious smells. When she passed, a senior member of staff was with her. My comparison is based on personal experience looking after two of my sisters in different Care Homes in the Maidstone area.
Thank you for taking this time to complete a review on Pilgrims way. This helps us to improve our services.
This is a lovely home and we are very grateful our nan got given a place there. She has been there for 3 years now and we haven’t had any problems. The staff are great, the standard of the accommodation is very high and services like laundry, cleaning and catering are also carried to a high...
A lot of money and effort has gone into the recent renovation project and the gardens outside are also beautifully maintained.
My nan has arrived at this home and has so far been pleased with the excellent service and kind and caring staff. Would highly recommend.
My nan has arrived at this home and has so far been pleased with the excellent service and kind and caring staff. Would highly recommend.
Thank you for taking the time to write this review on our home. We are always striving to improve our home and these reviews are helpful in helping us to just that.
Mum arrived at Pilgrims Way Nursing Home three days ago and I cannot fault them. Lovely, clean room with a view. Kind, caring and approachable staff who know what is going on and are always happy to help. Mum arrived with a chest infection straight from hospital and a GP was organised straight...
Everyone has been very keen to make Mum feel welcome at what is a very frightening time for her. The manager is kind, approachable and very capable and has answered all of my questions honestly and respectfully.
Thank you for taking the time to do this review. I am so pleased to hear that you are happy with your Mum being in our home. It is always a difficult time knowing what to expect for the individual and their families
A positive review and recommendation. My 99 year old mother has been in the home for a year and a half. She is very happy and contented. The staff are always friendly and helpful and the nurses knowledgeable and attentive. The home is spacious and has just been upgraded with new chairs throughout...
A positive review and recommendation. My 99 year old mother has been in the home for a year and a half. She is very happy and contented. The staff are always friendly and helpful and the nurses knowledgeable and attentive. The home is spacious and has just been upgraded with new chairs throughout and a comprehensive redecoration.
I would sincerely like to thank all the staff at the Pilgrims Way Nursing Home, Maidstone, for providing such wonderful care for my friend with severe dementia and other disabilities. The staff displayed endless patience and kindness, the nursing care was superb. There was always a friendly welcome...
I would sincerely like to thank all the staff at the Pilgrims Way Nursing Home, Maidstone, for providing such wonderful care for my friend with severe dementia and other disabilities. The staff displayed endless patience and kindness, the nursing care was superb. There was always a friendly welcome for visitors.
My Mum has now been in the Pilgrims Way Nursing Home since 31.1.17 she has Vesicular Dementia plus had a major Stroke, at first it took a while for her to settle but now she seems to be accepting that this is her new home, the staff (there has been, unfortunately, a turn around in Staff and a usage...
My Mum has now been in the Pilgrims Way Nursing Home since 31.1.17 she has Vesicular Dementia plus had a major Stroke, at first it took a while for her to settle but now she seems to be accepting that this is her new home, the staff (there has been, unfortunately, a turn around in Staff and a usage of Agencies, but going forward I have been informed that the home will only try to use permanent staff in future which is better for the residents especially those with Dementia ) are pleasant and helpful and mum has got used to them looking after her, and has her favourites. The home has now got a new manager and going forward I have been informed that there will be a lot of changes (for the better) so I am looking forward to seeing them.
Thank you for your review. I have recently joined the home as Manager and we are looking forward to stopping use of agency staff in the home by undertaking our own recruitment.
The Home has recently undergone a...
The Home has recently undergone a total refurbishment making it bright and a pleasure to visit and for my Mother to reside.
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Cara has been in the care Industry for over 20 years. Cara brings with her a wealth of knowledge from various care sectors. Cara started life as a...
Cara has been in the care Industry for over 20 years. Cara brings with her a wealth of knowledge from various care sectors. Cara started life as a care worker after leaving school and went to work in the hospital and care homes for an agency, this led to her being asked if she wated an office role and later went into running the same care agency for over 7 years. Later after learning legislations and building her experience Cara want on to manage 3 extra care homes within the Kent area and 2 in London. Cara has worked for one of the largest care companies within the UK and prides herself in high levels of compliance and maintaining a high standard of care through the whole of the business.Caras favourite moto is Treat others how you want to be treated in life.
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