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The highly trained and passionate staff provide exceptional care, catering to...
Care Provided by Wells House Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 21 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Wells House Nursing Home for full pricing details and T&Cs.
Contact Wells House Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Wells Haven Ltd
- Private Owned
Person in charge
- Thakshayini Thivyathasan(Manager)
Local Authority / Social Services
Admission Information
- Ages from 40 to 100
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2022
- Number of floors: 3
Room Information
- Single Rooms (21)
Visiting
- Last visiting hour 21:00. Exceptions made for compassionate visits, including end-of-life situations. Please speak with staff for any special arrangements.
Parking
- On site parking for visitors.
Wells House Nursing Home Reviews (66)
Wells House Nursing Home has a Review Score of 9.6 (9.626) out of 10, based on 14 reviews in the last 2 years.
Over all time Wells House Nursing Home has 66 reviews.
Moved my auntie into the home. So pleased she was loved and cared for - so thankful we moved her when we did. She wasn't there long (only 3.5 weeks) but she was happy there as were we. Thank you all x
Thank you Kimberly. Taking time to leave this review means a lot and we were so grateful to meet and care for your lovely Auntie. Sending love to you all
Thanks to the dedication and compassion of staff at Well's House, my loved one was taken good care of in his last months. I'm so grateful he was looked after here, the environment felt more homely and staff were caring. It made such a difference to him, and us as family, that staff made time to get to know him, and helped him to enjoy some of the things he used to. It seemed that the manager, the activity leader and other staff really do care and want the best for residents here and their families.
Thank you for your lovely review. It means a lot to us and the team, and I will pass this along to everybody. Take care.
My dad was sent to Wells House after hip surgery form a fall at a previous care home as part of an NHS assessment. Dad suffered from advanced dementia and was extremely frail. From the moment he arrived he seemed more settled and comfortable than at any other time on our long battle to obtain appropriate care for him. We were immediately at ease. The staff were all amazing and the house is clean and well maintained. Sadly Dad took a turn for the worse from an underlying issue and was put on end of life care. Regardless of his condition, the staff were brilliant. Dad was extremely well cared for on every level and most importantly to us, they treated him as a real person, with respect and the utmost care. My family were also really well looked after too.The staff at Wells House returned my dad's dignity in his final weeks and for that were are extremely grateful. A truly great service from wonderful staff.
Thank you Steve, for spending the time to write such a kind and heartful review. It really means a lot to us, and we are so thankful for your words and the trust that you put into us to care for your father during such a difficult time. The love that your family exerted for each other was truly...
The staff at this care home are very caring in all aspects. Nothing is too much trouble for them no matter what your needs are. The word care home is just what is says at this home. My husband is very happy here thanks to all the wonderful staff.
Thank you Mrs A for taking the time to write this lovely review. I will pass on your compliments to our wonderful hardworking team.
Thank you to all staff.
Thank you for your lovely review we are pleased your mother has settled in well in our home, and she makes us smile every day!
Rooms need to be updated.
Very happy.
Thank you for your review, we are pleased to hear that you are overall very happy with our home. We have started to redecorate the rooms and a big spruce up is pending.
Very friendly staff, always there when needed. Very good home cooked food, staff always make us feel welcome, kept clean and tidy and puts our friend first. Helpful in more ways than beyond, comfy room with all needs met. Most importantly our friend is happy, at night sometimes he feels rushed.
Thank you for your lovely review, I will pass this along to the team. It means a lot to us that your friend feels happy and well cared for. We appreciate you highlighting your concern about night time support. Please be assured that this issue has already been addressed and steps have been taken to ensure your friend feels fully supported and never rushed during the night hours.
I think the home is lovely and nice the staff are great with my brother they have made him feel at home and us. They keep us updated with what is going on. I am very happy that my brother is living here.
Thank you for your lovely review, it means a lot to all of us that yourself and your brother feel at home here. I will pass this along to our team.
My mother has been a resident at Wells House for 7 years. The staff are dedicated and caring at all times. They understand both the medical needs and emotional needs of my mother: she couldn't be in better hands. Thank you for all you do. My mother couldn't be in a happier place.
Thank you so much for your lovely review. Your mother never fails to make the staff smile, she is a truly remarkable lady and we are so grateful to get to tend her needs with your trust and support. I will pass on your review to our care team.
My mother seems very happy here. The staff are very pleasant and caring. My mother really enjoys the food. The standard of room cleaning has improved so much over the last month.
Thank you so much for your kind words and taking the time to leave this review. We are so pleased to hear that your mother is happy and enjoying her time with us as much as we enjoy spending time with her and caring for her. So glad to hear she enjoys her food and its wonderful to know that the...
Over the years Wells House have cared for my grandfather, mother, and father and they have maintained a high quality service throughout this time.
Thank you so much for your kind words and for taking the time to share. It truly means a lot to all of us to know you feel confident and reassured by the care your father is receiving. Your trust and continued support are greatly appreciated by all of us.
The marvellous building tires inside. Bathroom impossibly small for tall person. But, cosy room with wonderful view made up for it. All staff were kind, respectful, helpful and empathetic and made the last weeks for our father, and us, as good as they could be. Me and my siblings were utterly grateful to them all and their kindness to us and the knowledge that our beloved dad was looked after beautifully was perfect. Thank you!
Thank you so much and I am glad that the home and the staff shone through for you.
At a time of generally adverse criticism of UK nursing/care home services, it proved very reassuring to find that Wells House Nursing Home is able to offer a really efficient service to those in need of professional care in the latter stages of life.
Thank you and I am delighted we were able to demonstrate a professional service.
My mother has been at Wells House on palliative care for a couple of weeks. I cannot offer higher praise for the standard of care she has received. The staff are polite, sensitive and respectful. My mother has a lovely room with a view of the garden. I feel that I am welcome to visit at any time but when I cannot be there I am certain my mother is well cared for and lacking for nothing.
Thank you so much for your wonderful review. So pleased you are happy.
My mother has been at Wells House for 5 months, she was very worried about going into a nursing home, however her stay has been only positive. The care and support she received has been of the highest quality. The staff from nurses to chefs has been wonderful. I have worked in the care sector for 33 years and I could not be happier or more confident that my mother is being cared for by an amazing team. I would recommend this home to anybody looking for a relative or loved one.
Thank you so much and to get such positive feedback from somebody working in care, makes it very special. Much appreciated.
Cannot fault the home and the care. Food is fabulous, lovely touch, chef visits for the food order. All staff friendly, sense of humour and incredibly caring.
Thank you so much.
Having been in hospital for two weeks following major surgery and not sleeping once on the main ward I arrived at Wells House exhausted. On stepping into the hallway I immediately felt better. The staff were lined up to greet me. From that moment on I improved daily. The staff so friendly, the activities lady amazing. The chefs and freshly cooked food, amazing. I had eaten very little in hospital. I was on a little and often low-fibre diet, all my needs catered for.
Best wishes.
I cannot thank the staff enough for the loving care my aunt received in her final hours on 13/12/23. The end-of-life care given by a particular member of staff was impeccable as well as night care staff. My aunt arrived at Wells House 22 months ago when we thought we were going to lose her but with all the care and support she received, she proved us all wrong including the staff. I believe she had many happy times there and I thank you very much to the five members in particular to mention a few that I had dealings with.
Best wishes.
I couldn't wish for better for my mother. She is very well cared for, the staff are excellent, she is warm and safe and receives all her medication and the food is well presented and varied. She is also mentally and physically stimulated.
Thank you so much for your glowing review. Very much appreciated.
Big thank you to everyone at Wells House for giving me peace of mind.
Thank you for the lovely feedback.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
- 12 Mar 2025
Wells House has launched a heart-warming initiative, welcoming children from Little Oaks Nursery for monthly visits filled with laughter, learning, and intergenerational bonding. These special gatherings bring together residents and...
- 11 Mar 2025
Residents at Wells House are in for a heart-warming treat as we welcome back Cuddly Cavies for another special visit - this time thanks to a generous donation from St...
There are no upcoming events for Wells House Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Wells House Nursing Home.
Accreditations
There are no accreditations posted yet for Wells House Nursing Home.
Meet the Team (4)

Mihaela's career in healthcare began in 2014 when she worked as a dedicated Health Care Assistant. She joined our Wells House family in 2016 as a Registered Nurse and has continued to grow within our team, being promoted to Deputy Manager in 2023. Mihaela is bilingual and speaks Romanian and English, which allows her to connect with a diverse range of residents and staff.
Her commitment, leadership, and genuine care for others have made a significant impact on our home.
Why our carers love working with Mihaela:
"Mihaela leads by example. Her knowledge, compassion, and unwavering support for her team create an environment where we feel valued and motivated to give our best every day. She is a friend as well as a manager, and all our residents feel supported by her."

James has been an invaluable member of the Wells House family for the past four years. with a qualification in plumbing and an impressive range of handyman skills, he is our go-to-person for keeping the home in tip-top shape.
Outside of work, James has a passion for fishing and enjoys spending his free time by the water. He is a familiar and friendly face around the home, known to all the residents for his warm demeanour and willingness to help whenever needed.
Why the residents and staff love James:"James is more than just our maintenance man; he’s a true part of the Wells House family. His cheerful attitude and ability to fix just about anything make him a favourite among both staff and residents. No problem is too big or small for James, and he always goes the extra mile."

Jemma joined the Wells House team over a year ago and has quickly become a much-loved part of our family. Promoted to Assistant Manager, Jemma brings the same warmth, dedication, and passion to her leadership role that she’s always shown to our residents.
With a deep commitment to making every day special, Jemma continues to support meaningful, person-centred activities that cater to each individual’s abilities and preferences. Whether it’s crafting, trips out, or simply being there for a good chat, Jemma’s presence brings joy to everyone she meets.
Well-known and adored by residents, families, and colleagues alike, Jemma’s compassionate nature and positive energy make her a truly valued leader. Outside of work, she’s an animal lover who shares her home with three cheeky cats and a lizard.

Sandip has been a valued member of the Wells House team for over 5 years, and during that time, he’s earned a special place in the hearts of both residents and families. With a Level 3 qualification in Professional Cookery, Sandip has a talent for adapting his meals to suit all preferences, ensuring every resident enjoys delicious and satisfying dishes. Whether it’s a classic comfort meal or something new and exciting, Sandip takes great care in tailoring his cooking to meet the individual tastes of our residents.
Sandip's love for cooking shines through in every dish, and his infectious energy makes him a familiar and cherished presence at Wells House. Outside of work, Sandip enjoys traveling and discovering new food cultures, always bringing fresh inspiration back to his cooking.
Why the residents and staff love Sandip:"Sandip’s meals are always delicious, and his friendly, cheeky nature makes him a hit with everyone. He truly cares about making each resident feel special and always ensures that their preferences are considered. His passion for cooking and his bright personality make him a real asset to our team!"
Frequently Asked Questions about Wells House Nursing Home
What types of Care is Wells House Nursing Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Wells House Nursing Home have?
There are 21 Single Rooms.
What are the Facilities & Services at Wells House Nursing Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Wells House Nursing Home to the centre of Folkestone?
1.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wells House Nursing Home to verify any information. View our terms and conditions. Wells House Nursing Home has an Enhanced Service -more info.