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The highly trained and passionate staff provide exceptional care, catering to...
Care Provided by Wells House Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 21 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Wells House Nursing Home for full pricing details and T&Cs.
Contact Wells House Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Wells Haven Ltd
- Private Owned
Person in charge
- Thakshayini Thivyathasan(Manager)
Local Authority / Social Services
Admission Information
- Ages from 40 to 100
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2022
- Number of floors: 3
Room Information
- Single Rooms (21)
Visiting
- Last visiting hour 21:00. Exceptions made for compassionate visits, including end-of-life situations. Please speak with staff for any special arrangements.
Parking
- On site parking for visitors.
Wells House Nursing Home Reviews (66)
Wells House Nursing Home has a Review Score of 9.6 (9.626) out of 10, based on 14 reviews in the last 2 years.
Over all time Wells House Nursing Home has 66 reviews.
We can in no way fault the care Mum has received since admission on 30th May. Our initial impression of Wells House has proved more than we hoped for. Smaller than the other homes we visited suited Mum's lifestyle. We knew she would be keen to sit in the garden, but reluctant to join the activities the staff enthusiastically encourage. One Sunday afternoon a carer took her to see the Police Band play in an open-air concert on the Folkestone Leas. Mum's condition has subsequently deteriorated but the dedicated team have proved supportive, genuinely caring and friendly. We have every confidence in the excellent care provided.
My mum is always clean with lovely, soft, clean hair. She's always comfortable.
I couldn't have chosen a better care home for her and really appreciate the care she receives.
I visit the home regularly and found everything is very satisfactory. The staff are friendly and very caring and I have watched them as they treat the residents which is very lovingly. They look very well after my friend and respect her all the time.
Thank you.
The care and support my mother and I have received has been exceptional. I have been kept informed of any medical attention mum has needed.
Much appreciated.
I had a very warm welcome when I arrived and nothing was too much trouble. The house and grounds are lovely. The staff all operate as one happy family and can't do enough for you. They will make you a cup of tea day or night. I feel as if Gods hands have reached out and touched this place - there is so much love here. Excellent. It has opened my eyes to the wonderful work that is going on.
It is so lovely for the team to read about your happiness with our service.
Thank you very much.
My uncle was treated with loving kindness, care and compassion during his three week stay in Wells House. He was treated with dignity and respect during his transition from life to death. My uncle spoke highly of the carers and quickly established a rapport with those who regularly cared for him. This was obviously a very difficult time for him but he commented on how relieved he felt to be in such a caring and pleasant environment. This was also a difficult time for my uncle's family and as we all live a long way from Wells House we were so grateful for the ease with which we were able to receive phone updates about his health and general wellbeing from the staff nurses. We are especially grateful for the ease with which we were able to discuss his health and his gradual decline with the nurses during the last few days of his life. My uncle received many visitors from friends and family and many commented on the warm welcome they received from the staff and carers. Caring for others is an important and at times difficult job, although it is frequently overlooked by society and certainly underfunded by successive governments, it remains one of the most beneficial services for carers and for those being cared for. Together with their care and professionalism my uncle received the very best service from all at Wells House and I have no hesitation whatsoever in recommending Wells House to families who are considering this nursing home for their loved ones.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
- 12 Mar 2025
Wells House has launched a heart-warming initiative, welcoming children from Little Oaks Nursery for monthly visits filled with laughter, learning, and intergenerational bonding. These special gatherings bring together residents and...
- 11 Mar 2025
Residents at Wells House are in for a heart-warming treat as we welcome back Cuddly Cavies for another special visit - this time thanks to a generous donation from St...
There are no upcoming events for Wells House Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Wells House Nursing Home.
Accreditations
There are no accreditations posted yet for Wells House Nursing Home.
Meet the Team (4)

Mihaela's career in healthcare began in 2014 when she worked as a dedicated Health Care Assistant. She joined our Wells House family in 2016 as a Registered Nurse and has continued to grow within our team, being promoted to Deputy Manager in 2023. Mihaela is bilingual and speaks Romanian and English, which allows her to connect with a diverse range of residents and staff.
Her commitment, leadership, and genuine care for others have made a significant impact on our home.
Why our carers love working with Mihaela:
"Mihaela leads by example. Her knowledge, compassion, and unwavering support for her team create an environment where we feel valued and motivated to give our best every day. She is a friend as well as a manager, and all our residents feel supported by her."

James has been an invaluable member of the Wells House family for the past four years. with a qualification in plumbing and an impressive range of handyman skills, he is our go-to-person for keeping the home in tip-top shape.
Outside of work, James has a passion for fishing and enjoys spending his free time by the water. He is a familiar and friendly face around the home, known to all the residents for his warm demeanour and willingness to help whenever needed.
Why the residents and staff love James:"James is more than just our maintenance man; he’s a true part of the Wells House family. His cheerful attitude and ability to fix just about anything make him a favourite among both staff and residents. No problem is too big or small for James, and he always goes the extra mile."

Jemma joined the Wells House team over a year ago and has quickly become a much-loved part of our family. Promoted to Assistant Manager, Jemma brings the same warmth, dedication, and passion to her leadership role that she’s always shown to our residents.
With a deep commitment to making every day special, Jemma continues to support meaningful, person-centred activities that cater to each individual’s abilities and preferences. Whether it’s crafting, trips out, or simply being there for a good chat, Jemma’s presence brings joy to everyone she meets.
Well-known and adored by residents, families, and colleagues alike, Jemma’s compassionate nature and positive energy make her a truly valued leader. Outside of work, she’s an animal lover who shares her home with three cheeky cats and a lizard.

Sandip has been a valued member of the Wells House team for over 5 years, and during that time, he’s earned a special place in the hearts of both residents and families. With a Level 3 qualification in Professional Cookery, Sandip has a talent for adapting his meals to suit all preferences, ensuring every resident enjoys delicious and satisfying dishes. Whether it’s a classic comfort meal or something new and exciting, Sandip takes great care in tailoring his cooking to meet the individual tastes of our residents.
Sandip's love for cooking shines through in every dish, and his infectious energy makes him a familiar and cherished presence at Wells House. Outside of work, Sandip enjoys traveling and discovering new food cultures, always bringing fresh inspiration back to his cooking.
Why the residents and staff love Sandip:"Sandip’s meals are always delicious, and his friendly, cheeky nature makes him a hit with everyone. He truly cares about making each resident feel special and always ensures that their preferences are considered. His passion for cooking and his bright personality make him a real asset to our team!"
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