Whitstable Nursing Home

Very very wonderful home. Great staff, great experience. Thank you!!

I feel relaxed knowing how well they look after everyone

Staff were welcoming and friendly. Parking available with easy access. There was an unhurried air of calm and orderliness everywhere with a real sense of privacy. The main meals and refreshments more than just acceptable. They are appetising.

Whilst Visiting my Godmother I felt I should say that Whitstable Nursing Home is lovely. The Staff are warm and friendly and are always polite and welcoming. The home is secure whilst not feeling you are locked in. My Godmother is very happy and seems well looked after.

The staff are very patient, kind, understanding and thorough. They cannot be faulted for their dedication. Mum is very happy here, and we as a family feel very at ease with Mum being here. Without the expereince of having a loved one in a nursing home, Whitstable House has proved to be a comforting place for mum to be. She could do with more stimulation, and feel but understands the difficulties involved in achieving this. Overall, very, very happy.

As a friend of a resident, I have always been welcomed and feel welcome at Whitstable Nursing Home. My friend appears to be happy and well cared for. I only visit my friend in her room, so I cannot comment on food, drink and activities.

My experience so far has been very satisfactory, very helpful staff and a pleasant atmosphere. My husband seems very well cared for and all his personal needs are taken care of.

Staff were like a family to my mother-in-law, they were kind and couldn't do enough for her. They always welcomed us in with a smile and warmth. Would at any time recommend the home to friends and family.

The only criticism we would have is the obvious lack of investment into the building and business. Whilst not unserviceable, some areas of the home looked tired and there are areas (some outside) that would benefit from an overhaul. Additionally, it seems that the staff are the key to the success of this business but this is not adequately recognised. Owners - do better!

My mother came to be in this nursing home after she had a few months in hospital, unfortunately she was under palliative care as there was not a lot of hope of a full recovery, the team at this home were exceptionally kind and always willing to try with my mum, everyone one was amazing to the end when her condition got the better of her, I can't thank them enough.

My Dad has recently moved into Whitstable Nursing Home and I cannot fault the care that has been displayed to him. All of the staff are supportive of not only him but me as it is very daunting to put a loved one into a care home. They have made us both feel very welcome and part of a family. His room is really bright and we've been able to put up pictures which make it seem much more homely. The location of the home is so central to Whitstable and I've been able to take him out to the beach and into the town, which is great. All I want is my dad to be happy and safe and cared for and he certainly is at Whitstable Nursing Home.

My brother-in-law was placed in the home a week or so before he died. He was so well looked after by all the staff and we could not have wished a better end for him. All the staff also looked after us so well. We consider ourselves so lucky because my father had also been cared for by the very same staff a few years before, they seem almost like a family. Thank you.

My mother was a resident of Whitstable Nursing Home from Novenber 2024 -February 2025. Her time there, although short, was very happy and she received excellent care from the Nursing staff. Everyone there was attentive and caring and my mother expressed to me on a number of occasions that she felt happy and content at the home. The meals, freshly prepared from the on site kitchen were excellent and the residents nutritional needs are well catered for. As I did not live locally, the staff kept me well informed and I was always able to speak to my mother by telephone when not able to visit We will be forever grateful to the nursing staff for making my mother's end of life not just comfortable but peaceful and dignified. I would have no hesitation in recommending The Whitstable Nursing Home.

The nursing care was good, the kitchen, laundry and cleaning staff were hard working and versatile.

Placing my mother in a nursing home was a difficult but necessary decision. She has been in the home for nearly three years and we have been delighted with her care. As her health conditions have progressed, the team have adapted to changing needs. Beyond great clinical care, the staff have been kind and professional, treating Mum like a family member. We are delighted that we chose Whitstable Nursing Home.

Impressive location and appearance from the outside. Great staff are friendly, helpful, kind and considerate. Good facilities, events and plenty of staff on hand to provide support.

I have been very impressed with this home each time I have visited my good friend.

Mum has been at Whitstable Nursing Home for 2.5 years now and throughout that time every care standard, staff and overall friendly, family feel of the home has been exceptional. As an ex-registered mental health nurse who was based in the community and had to visit dozens of nursing and residential homes on a regular basis, I more than understand the pressures of intensive caregiving and this home has always delivered amazing care to both my mother and other residents on a consistent basis. I cannot thank everyone here enough for the ongoing outstanding care they are giving to Mum.

She was often found in uncomfortable sleeping positions, not getting the help she deserved. I found her heart medications on the floor of her room. She was injured here during care where staff failed to send her to the hospital for a leg haematoma, staff would not admit to how it happened, this injury and total lack of care has caused our relative almost a year of absolute pain and discomfort. It's a shame our relative went here as she would not have been injured, no one cared enough to send her to the hospital for the correct treatment. Staff qualifications and skills need reassessing and the ones who severely injured our relative need sacking.

My dad is very happy. Staff are very helpful and caring. Very friendly atmosphere. Due to staff, us visitors are treated very well. It seems to be like one big family.