Whitstable Nursing Home

The Old Vicarage, 28 West Cliff, Whitstable CT5 1DN
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9.5 42 Reviews
  • Whitstable Nursing Home, Whitstable
Situated within the town centre, overlooking a golf course Whitstable Nursing Home affords easy access to the seafront and other local amenities. The home has its own unique character presenting a home like environment for service users to enjoy.

24hr Registered Nurse cover provides care to meet the individual needs of service users assessed as requiring a Nursing and Dementia care environment.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 34 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1500 – £1700
  • Self-Funded Residential Dementia Care: £1500 – £1700
  • Self-Funded Nursing Care: £1500 – £1700
  • Self-Funded Nursing Dementia Care: £1500 – £1700
  • RESPITE Self-Funded Residential Care: £1500 – £1700
  • RESPITE Self-Funded Residential Dementia Care: £1500 – £1700
  • RESPITE Self-Funded Nursing Care: £1500 – £1700
  • RESPITE Self-Funded Nursing Dementia Care: £1500 – £1700

Fees are dependent on the Room and the person-centred care

These prices are only a guideline, please contact Whitstable Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Kate Green (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (20)
  • Couples/Companion Rooms (7)
  • Single Rooms with Ensuite Wet Room (3)
9.5

Whitstable Nursing Home has a Review Score of 9.5 (9.543) out of 10, based on 18 reviews in the last 2 years.
Over all time Whitstable Nursing Home has 42 reviews.

Overall Experience
  • 27
  • 14
  • 0
  • 0
  • 1
Date Published
  • 42
  • 6
  • 7
  • 18
  • 24
Reviewer Connection to Whitstable Nursing Home
  • 22
  • 5
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 42, showing 41-42
Review from P C (Brother of Resident) published on 26 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find it a very good home with friendly and supportive staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from John T (Brother of Resident) published on 28 June 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since the introduction of social events at the home my sister has shown great improvement and is more relaxed, prior to this she very rarely was dressed and didn't leave her room and seemed lonely.
Reply from Abigail Draper, Events and Marketing Manager at Whitstable Nursing Home

Thank you for your feedback it is very much appreciated and we are glad your sister is enjoying our new leisure and lifestyle programme.
We have lots coming up in the future and the home is currently undergoing refurbishment so you will hopefully see improvements in that area shortly.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.5 (9.543)

Overview of Review Score

The Review Score of 9.5 (9.543) out of 10 for Whitstable Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.543 for Whitstable Nursing Home is calculated as follows: ( (156 Excellents x 5) + (32 Goods x 4) + (12 Satisfactorys x 3) + (10 Very Poors x 1) ) ÷ 210 Ratings = 4.543
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Whitstable Nursing Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Mar 2023

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

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Meet the Team (1)

Katherine

Katherine Green

Job Title: Registered Manager Joined: 2008

I have worked at Whitstable Nursing Home since 2008. I have been a qualified RGN for 11 years and have worked at K&C Hospital on several wards, the stroke unit, the elderly rehab and general medicine. I am very Passionate about high standards of care at Whitstable, and I am very proud of the team I have around me. I am forever striving to find new ways of shaping the Care we provide at Whitstable, to ensure that it is a place where every individual living here can be proud to call home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Whitstable Nursing Home to verify any information. View our terms and conditions. Whitstable Nursing Home has an Enhanced Service - more info.