
We are very impressed with the overall care/nursing service being given to our Mum.Susan G(Daughter-in-law of Resident/Service User)



We are very impressed with the overall care/nursing service being given to our Mum.Susan G(Daughter-in-law of Resident/Service User)



Situated within the town centre, overlooking a golf course Whitstable Nursing Home affords easy access to the seafront and other local amenities. The home has its own unique character presenting a home like environment for service users to enjoy.
24hr Registered Nurse cover provides care to meet the individual needs of service users assessed as requiring a Nursing and Dementia care environment.
Care Provided by Whitstable Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 34 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are dependent on the Room and the person-centred care
The price(s) shown are provided by the care home. Contact Whitstable Nursing Home for full pricing details and T&Cs.
Contact Whitstable Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Nicholas James Care Homes Ltd
- Private Owned
Person in charge
- Katherine Green(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (20)
- Couples/Companion Rooms (7)
- Single Rooms with ensuite Wet Room (3)
Whitstable Nursing Home Reviews (48)
Whitstable Nursing Home has a Review Score of 9.6 (9.612) out of 10, based on 16 reviews in the last 2 years.
Over all time Whitstable Nursing Home has 48 reviews.
My mother spent a year living at Whitstable Nursing Home. I live locally and visited almost every day. I got to know the staff and observed their care and interactions. My mother needed nursing care but was also able to articulate her needs. She and I both agree that the standard of care was good. The staff team was stable which enabled relationships to develop. The nurses were exceptional in tailoring her care and needs, responding to her requests and wishes. I felt assured that she was safe and cared for.
Thank you for your lovely words. All the best for 2024.
Although mum was not there long, the care of mum and myself was just fantastic. Would recommend this home to anyone. The staff were so helpful, and caring and nothing was a problem. They kept me informed of everything.
Thank you for your kind comments, it was a pleasure if only for a short while.
Although my mother was only a resident for 2 months before she passed away. We as a family cannot praise and be more thankful for the care she received. We have to give a special mention to the management team, absolutely brilliant and professional when it came to Mum's passing, and also to every other member of staff, all are excellent.
My mum is in your home and the family feel she's being well looked after. The staff have a lovely friendly feel amongst themselves. They work as a team. My mum would tell me if things were not right. Mark my words she's happy.
They are amazing, fantastic, brilliant, wonderful - etc etc.
Thank you very much for your kind comments. We all agree it is a pleasure to have your Dad here with us.
The home is well-run, very clean. Staff very good.
Thank you for your recent review. I can confirm that there is a variety of snacks on offer throughout the week that the residents enjoy and have passed your comments on to the kitchen staff. All staff are aware of the policy regarding the use of their mobile phones while at work but I have reminded them all today.
Great place, the staff always happy to help. Nothing is too much trouble. All staff are amazing with the residents and wonderful caring nurses.
Mum went to Whitstable Nursing Home two weeks ago. Myself, family and her care worker saw her today. What a change in Mum! She looked settled and happy, very animated (previously suffering from depression). Mum looked well cared for and the staff could not be more caring.
Thank you for your lovely review. It is a pleasure to care for your mum and her wonderful sense of humour always brightens our day!
My mum was in Whitstable Nursing Home for nearly two years. Prior to lockdown, family were allowed to visit daily and were always welcomed, and all of our questions regarding her care were always answered. Any minor issues were always dealt with promptly and professionally. We were very pleased with Mum's care, especially as she was unable to get out of bed. All management and staff were professional, caring and supportive throughout her stay. During Covid lockdown, visiting was stopped, but staff always welcomed daily visits/chats at the door to discuss how Mum was, which was a great comfort to my dad and I. A very big thank you to everyone at Whitstable Nursing Home from all of the family.
My 90-year-old mother was admitted to Whitstable Nursing Home over a year ago following a fall in her home which meant she was no longer able to live alone. This was a very distressing time for her knowing she was going to have to leave her home. The minute we entered the home we knew mum would be happy and safe. My mother has been at Whitstable Care Home for over a year now. Whenever I visit my mother I find the staff are very friendly, welcoming and always cheerful and willing to spend time for a chat. The care which my mother has received has been excellent, she is treated with kindness, caring and especially dignity which seems to make her feel relaxed, happy and safe. I would highly recommend Whitstable Nursing Home.
A home, exactly what Whitstable Nursing Home is. The care given to my Mum was simply the best. The staff talked to my Mum like family. Every minute of every day my Mum was treated so kindly. First name terms all the time. Nothing was any trouble. Whatever food my Mum asked for she got, which was excellent. Very suitable for the age group. I simply cannot praise this place enough. 200 words not enough. Thank you to all at Whitstable Nursing Home for looking after my beloved Mum.
In my opinion, this nursing home is very clean and odour free. The staff are very caring, friendly and helpful. The residents seem happy but sometimes a little bored. The carer in charge of activities is marvellous but needs help.
A quality home offering excellent care and facilities. Always staff on hand to answer any questions. What was really nice, but noticeable in other homes, no nasty smell ie., urine or food.
This home is excellent and staff excellent cannot praise them enough.
My mother came to this home in October 2018. From this first day, she was treated with care and dignity from all members of management and staff. No problem was too small for them all to be helpful with, right from the manager, down to the domestic staff and everyone in between. The nurses and carers have very high standards and always done everything with a smile and a laugh to make my mother as happy as possible. I would also like to mention the staff in the kitchen, as nothing was too much trouble for them. My mother was very lucky to have been with such caring people.
It is with pleasure we are able to write and give a positive review. We are very impressed with the overall care/nursing service being given to our Mum. Her room is always spotless and tidy as is she. The staff (all), manager, carers, cleaners and kitchen staff have built up a rapport with Mum slowly and gently as they are aware her dementia takes her on various journeys daily. The atmosphere is excellent, light, friendly, added to this is their approach to us, the family, realising it has been an emotional time. The support has been welcome, they are always stressing this is Mum's new home and they want and encourage us to use it as such. Thank you and carry on with the amazing work.
The support and friendship they showed my family and myself made the whole experience a positive one and their kindness was really appreciated at this difficult time.
Overall the care provided is very good, the carers are generally considerate, gentle, well-trained and treat residents with dignity. Some are extraordinarily kind. There is sometimes a lack of consistency and perhaps shortage of staff which means, for example, they don't have enough time to encourage an incapacitated resident (my elderly father, bed-ridden with 5th stage Parkinsons) to drink enough fluids, leading to dehydration. Particularly during this summer, this should take priority.
Thank you for your kind review. It was nice chatting with you at the recent residents/relatives meeting where your concerns were raised regarding fluid intake and the hot weather. I do hope I was able to reassure you at the time and I can confirm that all staff have been made aware of your concern and the importance of increased fluid intake has been reiterated.
The carers look after him, his clothes look good.
They are doing a good job.
My mother in law was very well looked after with care and compassion by all the staff. The home has a wonderfully warm and welcoming feeling. The staff are so very caring and cheerful, always have a smile for everyone.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 March 2023Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Whitstable Nursing Home.
There are no upcoming events for Whitstable Nursing Home.
Awards / Recognitions (5)
- 28 Feb 2020Recipient: Nicholas James Care Homes Ltd
- 28 Feb 2019Recipient: Nicholas James Care Homes Ltd
- 01 Feb 2018Recipient: Nicholas James Care Homes Ltd
Accreditations
There are no accreditations posted yet for Whitstable Nursing Home.
Meet the Team (1)

I have worked at Whitstable Nursing Home since 2008. I have been a qualified RGN for 11 years and have worked at K&C Hospital on several wards, the stroke unit, the elderly rehab and general medicine. I am very Passionate about high standards of care at Whitstable, and I am very proud of the team I have around me. I am forever striving to find new ways of shaping the Care we provide at Whitstable, to ensure that it is a place where every individual living here can be proud to call home.
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