Heatherdale Nursing Home, located in the Gillingham region, is a charming residential care facility catering to the diverse needs of its residents. This establishment was erected 15 years ago in remembrance of the Wills family, and presently, it is the cherished abode of contented residents who are cared for by a dedicated team of amiable and skilled caregivers.
At Heatherdale Nursing Home, the team extend a range of care services,...
Heatherdale Nursing Home, located in the Gillingham region, is a charming residential care facility catering to the diverse needs of its residents. This establishment was erected 15 years ago in remembrance of the Wills family, and presently, it is the cherished abode of contented residents who are cared for by a dedicated team of amiable and skilled caregivers.
At Heatherdale Nursing Home, the team extend a range of care services, including residential, nursing, and post-operative respite care within the Gillingham vicinity. The team comprises experienced and qualified professionals dedicated to delivering top-tier medical care, and their foremost commitment is to ensure that every resident enjoys the highest quality of life. Additionally, they provide specialised services for individuals facing terminal illnesses.
Contact Heatherdale Nursing Home to confirm what's included and get a personalised quote:
Fees are determined after our team completes the pre-admission assessment. This assessment helps us understand the type of care your loved one needs, which in turn establishes the weekly fee. Thank you.
The price(s) shown are provided by the care home. Contact Heatherdale Nursing Home for full pricing details and T&Cs.
Heatherdale Nursing Home has a Review Score of 9.5 (9.491) out of 10, based on 10 reviews in the last 2 years.
Over all time Heatherdale Nursing Home has 25 reviews.
Professional high quality service from all staff from kitchen staff - maintance staff, carers, nurses and management. all showed compassion, and dignity to residents and my family in my opinion they excelled in everything they do
Professional high quality service from all staff from kitchen staff - maintance staff, carers, nurses and management. all showed compassion, and dignity to residents and my family in my opinion they excelled in everything they do
Thank you for such wonderful feedback. We are delighted to hear that you experienced such a high standard of care at Heatherdale. It means a great deal that you recognised the compassion, dignity and professionalism shown across the entire team, from our kitchen and maintenance staff through to...
Thank you for such wonderful feedback. We are delighted to hear that you experienced such a high standard of care at Heatherdale. It means a great deal that you recognised the compassion, dignity and professionalism shown across the entire team, from our kitchen and maintenance staff through to carers, nurses and management. Your kind words will be shared with everyone at Heatherdale and are greatly appreciated.
After Leaving hospital and my mum being taken to Heatherdale she was quite anxious and worried and a little scared but on her arrival she was looked after and reassured by the care staff and she soon calmed down, although her stay was relatively short at four months until she passed away She was...
After Leaving hospital and my mum being taken to Heatherdale she was quite anxious and worried and a little scared but on her arrival she was looked after and reassured by the care staff and she soon calmed down, although her stay was relatively short at four months until she passed away She was taken care of with the utmost respect and dignity by all of the staff and we cant thank them enough for making my mums Last few months as comfortable as possible for her
Dear Michele, Thank you for sharing such heartfelt feedback. We are truly sorry for your loss and honored that you entrusted Heatherdale with your mum's care. It means a great deal to know that our team were able to reassure her, help her feel settled, and ensure her final months were spent in...
Dear Michele, Thank you for sharing such heartfelt feedback. We are truly sorry for your loss and honored that you entrusted Heatherdale with your mum's care. It means a great deal to know that our team were able to reassure her, help her feel settled, and ensure her final months were spent in comfort and with the dignity and respect she deserved. Your kind words will be shared with the whole team and will mean so much to them.
Right from the initial visit, everyone at the home was friendly & inviting. I spoke to a number of the residents families...
Emma, Sharon & the team are so lovely & welcomed Alan into the home with open arms. My father in law had PSP, a degenerative disease that's very rare however, all the staff were keen to understand his needs & take the time to talk to him & made him felt heard. There are no set visiting times which as a family we really liked, it meant we could pop in at anytime & felt reassured they had nothing to hide. My father in law unfortunately passed away in March 26 but wouldn't hesitate recommending Heatherdale.
Dear Laura, Thank you for taking the time to share such a heartfelt review. We know how difficult it is to choose the right care home for a loved one, and we are honoured that you chose Heatherdale to care for Alan. It means so much to hear that management, and the wider team made him feel so...
Dear Laura, Thank you for taking the time to share such a heartfelt review. We know how difficult it is to choose the right care home for a loved one, and we are honoured that you chose Heatherdale to care for Alan. It means so much to hear that management, and the wider team made him feel so welcome and took the time to understand his individual needs. We are deeply sorry for your loss, but we are grateful to have been able to support Alan and your family during such an important time. Thank you for your kind recommendation-it will mean a great deal to the whole team.
The kindness and compassion of the staff at Heatherdale during Mum's final days was amazing. They made a very sad situation more bearable, giving support and a hug when needed. I would recommend Heatherdale to anyone who was neededing a nursing home place for a relative.
The kindness and compassion of the staff at Heatherdale during Mum's final days was amazing. They made a very sad situation more bearable, giving support and a hug when needed. I would recommend Heatherdale to anyone who was neededing a nursing home place for a relative.
We appreciate your recommendation, and please know we are always here if you need anything.
I will always be grateful to them all....
I will always be grateful to them all. It was like a second family to us as a family. Caring, calm and a lovely atmosphere.
We're honoured that you placed your trust in Heatherdale once...
Dear Sue,Our warmest wishes are with you and your family.
The management and doctor kept us up to date at all times. After spending 4...
He was happy, comfortable and at peace when he passed. Thank you Heatherdeal from the Hunter family.
Thank you so much for sharing such a heartfelt message. We are truly sorry for your loss, and it means a great deal to us that your husband's final week was spent in comfort and peace. The team at Heatherdale will be deeply touched to know their care, compassion, and communication made...
Dear Helen,We are honoured to have supported both him and your family, even for a short period, and we send you all our warmest wishes.
My mum was only at Heatherdale for a few days but it was the most difficult time for her and us as a family. The manager and her staff were excellent, from viewing the home, to caring for my mum to their support and compassion shown to us. We could not have found better. Ir was a huge relief...
My mum was only at Heatherdale for a few days but it was the most difficult time for her and us as a family. The manager and her staff were excellent, from viewing the home, to caring for my mum to their support and compassion shown to us. We could not have found better. Ir was a huge relief knowing my mum was safe and cared for in the last few days of her life. The manager at Heatherdale is outstanding.
Thank you so much for your kind words. We're truly sorry for your loss and are honoured to have supported your mum and your family during such a difficult time. It means a great deal to know our care and compassion brought some comfort. Your message will be shared with the team.
My mum sadly passed away last week at Heatherdale. She didn't want to go into a nursing home, but she soon settled in due to the care and support from all staff. Heatherdale is a very welcoming place and is kept clean and fresh to a very high standard. Communication is good, and management and the...
My mum sadly passed away last week at Heatherdale. She didn't want to go into a nursing home, but she soon settled in due to the care and support from all staff. Heatherdale is a very welcoming place and is kept clean and fresh to a very high standard. Communication is good, and management and the nurses were always available if I had any concerns. There were activities most days, in the lounge, lots of parties and singers which everyone enjoyed. At the end, mum was treated with great care and dignity, and I take great comfort that I was with her when she passed peacefully. All the kindness and support by everyone will be forever in my heart.
Thank you so much for your kind and thoughtful words during such a difficult time. We are truly sorry for your loss, and we're honored that we were able to care for your mum in her final chapter. It means a great deal to the entire team at Heatherdale to know that she felt settled, supported, and...
Thank you so much for your kind and thoughtful words during such a difficult time. We are truly sorry for your loss, and we're honored that we were able to care for your mum in her final chapter. It means a great deal to the entire team at Heatherdale to know that she felt settled, supported, and cared for. We're glad that you found comfort in our environment, and that our staff, activities, and care made a positive difference to both you and your mum. We take great pride in maintaining a welcoming, respectful, and dignified space for our residents and their families.
All the staff up at this home seem to be really friendly and welcoming. My dad's treatment was excellent. It's always clean and tidy. They've always got activities going on. And I would like to thank them all for taking care of him.
All the staff up at this home seem to be really friendly and welcoming. My dad's treatment was excellent. It's always clean and tidy. They've always got activities going on. And I would like to thank them all for taking care of him.
Thank you so much for your kind words. We're delighted to hear your dad received excellent care and felt welcomed by our team. It means a lot to us-thank you for your trust and support.
Could not have wished for better care for my dad. Everyone was so kind and supportive. Thank you.
Could not have wished for better care for my dad. Everyone was so kind and supportive. Thank you.
Thank you for your kind words! We're so glad we could provide the care and support your dad needed. It means a lot to our team.
My mother was in Heatherdale for 20 months and the care and kindness shown by everyone was excellent. I can honestly say that I couldn't find fault, the food was good and the home was spotless and they were kept entertained. They went the extra mile. Thank you.
My mother was in Heatherdale for 20 months and the care and kindness shown by everyone was excellent. I can honestly say that I couldn't find fault, the food was good and the home was spotless and they were kept entertained. They went the extra mile. Thank you.
Thank you so much for your kind words! It means a lot to hear that your mother was well cared for and happy during her time at Heatherdale. We're thrilled that you appreciated the food, the cleanliness, and the extra efforts to keep everyone entertained. Knowing we made a difference really brightens our day-thank you!
My mum has just passed away after being at the home for 20 months. She was welcomed as was our family, and my mum was extremely happy and settled and enjoyed her life at Heather Dale. The staff are all absolutely amazing, kind and friendly and went the extra mile for my mum and us, also activities...
My mum has just passed away after being at the home for 20 months. She was welcomed as was our family, and my mum was extremely happy and settled and enjoyed her life at Heather Dale. The staff are all absolutely amazing, kind and friendly and went the extra mile for my mum and us, also activities were fantastic too. I think the home deserves an outstanding from CQC. Thank you, Heather Dale.
Thank you for sharing your experience during such a difficult time. We're deeply touched by your kind words about the care your mum received at Heatherdale. It's heartening to know that our team provided the kindness, respect, and support that made a difference for both your mum and your family....
Thank you for sharing your experience during such a difficult time. We're deeply touched by your kind words about the care your mum received at Heatherdale. It's heartening to know that our team provided the kindness, respect, and support that made a difference for both your mum and your family. Your recommendation means a great deal to us. We are honoured to have been part of your mum's care journey and are here for you if you need anything.
My mother has been cared for here for the past year. Her care is excellent. She took a long time to settle but has had sympathetic encouragement from staff and now seems very settled and happily talks about activities they do. Mum's favourite is bingo. All staff are friendly and welcoming. I...
My mother has been cared for here for the past year. Her care is excellent. She took a long time to settle but has had sympathetic encouragement from staff and now seems very settled and happily talks about activities they do. Mum's favourite is bingo. All staff are friendly and welcoming. I personally cannot fault the care here, all staff are happy and the place is well-managed.
Thank you so much for sharing your experience with us. We're truly grateful for the opportunity to care for your mother at Heatherdale Nursing Home. Providing respect and exceptional care to our residents is our top priority, and it's heartening to hear that your mother has now settled in, is...
Thank you so much for sharing your experience with us. We're truly grateful for the opportunity to care for your mother at Heatherdale Nursing Home. Providing respect and exceptional care to our residents is our top priority, and it's heartening to hear that your mother has now settled in, is happy and receiving such attentive treatment from our dedicated team. If there's anything else we can do to support please don't hesitate to reach out.
My father was placed into palliative care at Heather Dale. At all times she was treated with dignity and respect. My family and I will be forever grateful for the care that he received. Although I do not remember everyone's names they all played their part in his care. Special thanks to the manager...
My father was placed into palliative care at Heather Dale. At all times she was treated with dignity and respect. My family and I will be forever grateful for the care that he received. Although I do not remember everyone's names they all played their part in his care. Special thanks to the manager and night nurse. Thank you.
Dad was only in Heather Dale Nursing Home for a short while. During that time he was treated with kindness, and respect and given the very best care. My family and I were made to feel very welcome when we visited no matter what time of day or night it was. We were supported by the nursing staff...
We would not hesitate in recommending Heather Dale Nursing Home to others. We were so impressed with everything and everyone.
Thank you for sharing your experience during such a difficult time. We're deeply touched by your kind words about the care your dad received at Heatherdale. It's heartening to know that our team provided the kindness, respect, and support that made a difference for both your dad and your family....
Thank you for sharing your experience during such a difficult time. We're deeply touched by your kind words about the care your dad received at Heatherdale. It's heartening to know that our team provided the kindness, respect, and support that made a difference for both your dad and your family. Your recommendation means a great deal to us. We are honoured to have been part of your dad's care journey and are here for you if you need anything.
My mother was admitted to Heather Dale in November 2023. She was treated with the utmost respect and care at all times by the entire team.
My mother was admitted to Heather Dale in November 2023. She was treated with the utmost respect and care at all times by the entire team.
Thank you so much for sharing your experience with us. We're truly grateful for the opportunity to care for your mother at Heather Dale. Providing respect and exceptional care to our patients is our top priority, and it's heartening to hear that your mother received such attentive treatment from...
Thank you so much for sharing your experience with us. We're truly grateful for the opportunity to care for your mother at Heather Dale. Providing respect and exceptional care to our patients is our top priority, and it's heartening to hear that your mother received such attentive treatment from our dedicated team. If there's anything else we can do to support you and your family, please don't hesitate to reach out.
My mother has been a resident for over a year and I have only asked for her to be looked at a few times when she has been agitated or uncomfortable in her bed.
My mother has been a resident for over a year and I have only asked for her to be looked at a few times when she has been agitated or uncomfortable in her bed.
The carers that have been there since my mum arrived have been the best at keeping me updated and it’s nice to see familiar...
I hope the home continues with the high standards.
Thank you so much for sharing your positive experience with Heatherdale Nursing Home. We're thrilled to hear that your mum has received excellent care for the past 7 and a half years. It's heartwarming to know that she is safe, well looked after and that the consistent, dedicated staff have played...
Thank you so much for sharing your positive experience with Heatherdale Nursing Home. We're thrilled to hear that your mum has received excellent care for the past 7 and a half years. It's heartwarming to know that she is safe, well looked after and that the consistent, dedicated staff have played a significant role in keeping you updated. We're also glad to hear that the daily entertainment activities have had a positive impact on the residents. Rest assured, we are committed to maintaining these high standards and providing the best care possible for your mum and all our residents. Your feedback is greatly appreciated, and we look forward to continuing to serve your family with the highest level of care and support. Thank you so much for sharing your positive experience with Heatherdale. We're thrilled to hear that your mum has received excellent care for the past 7 and a half years. It's heartwarming to know that she is safe, and well looked after.
More insight is what has happened to his braid as well as his body after having a stroke.
More insight is what has happened to his braid as well as his body after having a stroke.
Dear Wendy, thank you for your positive feedback. We're committed to providing the best care for your husband during his recovery.
Heather Dale is an excellent nursing home. The staff are friendly and caring and do their utmost for her. When my wife first went there she was very ill, but through the care and attention that she has been given, she has made a remarkable recovery. There are plenty of well-run activities and...
Heather Dale is an excellent nursing home. The staff are friendly and caring and do their utmost for her. When my wife first went there she was very ill, but through the care and attention that she has been given, she has made a remarkable recovery. There are plenty of well-run activities and opportunities to socialise throughout the week. She also has a good degree of autonomy which is beneficial to her. Communication between staff and family is excellent and the home is welcoming and friendly. I feel reassured that my wife is in such a caring home and I know that the family appreciate all that is being done for her.
We're so grateful for your positive feedback about Heatherdale. It's heartwarming to hear about the remarkable recovery your wife has made and the excellent care provided by the friendly and caring staff. We're delighted to know that she enjoys engaging in activities and social opportunities, as...
We're so grateful for your positive feedback about Heatherdale. It's heartwarming to hear about the remarkable recovery your wife has made and the excellent care provided by the friendly and caring staff. We're delighted to know that she enjoys engaging in activities and social opportunities, as well as the autonomy that benefits her. We take great pride in maintaining open communication with our residents' families. Thank you for your trust in us; we truly appreciate your kind words and your wife's well-being is our top priority.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
There are no news items for Heatherdale Nursing Home.
There are no upcoming events for Heatherdale Nursing Home.
There are currently no awards/recognitions posted yet for Heatherdale Nursing Home.
There are no accreditations posted yet for Heatherdale Nursing Home.
Emma's impressive journey began with her qualification as a Registered General Nurse in Spain back in 2001, achieving a commendable 2:1. Her decision...
Emma's impressive journey began with her qualification as a Registered General Nurse in Spain back in 2001, achieving a commendable 2:1. Her decision to relocate to the UK was driven by her participation in a UK and Spanish nursing program, as well as the desire to be closer to her grandmother. Emma expanded her nursing repertoire by becoming a Tropical Nursing nurse, allowing her to contribute her skills globally for nearly eight years.
In 2011, Emma shifted her focus to nursing homes, where she took on various roles, progressing from a nurse to a deputy and eventually a manager. Her dedication to professional growth is evident through her completion of a Master's degree in Advanced Health Care Practice, with a specialised interest and thesis in Palliative Care.
In her leisure time, Emma remains committed to learning, currently pursuing an MSC in Education. Emma's passions extend to the culinary arts, as she enjoys both cooking and baking. As a mother of two children and a dog, she finds joy in embracing both her Spanish and English cultural heritage.
The care home lists weekly fees per person between £1,500 and £1,700 for residential care (respite between £1,500 and £1,700), between £1,500 and £1,700 for residential dementia care (respite between £1,500 and £1,700), between £1,500 and £1,800 for nursing care (respite between £1,500 and £1,800) and between £1,500 and £1,800 for nursing dementia care (respite between £1,500 and £1,800). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
There are 35 Single Rooms and 4 Couples/Companion Rooms.
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
2.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heatherdale Nursing Home to verify any information. View our terms and conditions. Heatherdale Nursing Home has an Enhanced Service -what an Enhanced Service includes.