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Heatherdale Nursing Home

204 Hempstead Road, Hempstead, Gillingham, Kent ME7 3QG
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Heatherdale Nursing Home, Gillingham
Heatherdale Nursing Home, Gillingham
Heatherdale Nursing Home, Gillingham

Heatherdale Nursing Home, located in the Gillingham region, is a charming residential care facility catering to the diverse needs of its residents. This establishment was erected 15 years ago in remembrance of the Wills family, and presently, it is the cherished abode of contented residents who are cared for by a dedicated team of amiable and skilled caregivers.

At Heatherdale Nursing Home, the team extend a range of care services,...  

Care Provided by Heatherdale Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,500 - £1,800£1,500 - £1,800
Residential Dementia Care£1,500 - £1,800£1,500 - £1,800
Nursing Care£1,500 - £1,800£1,500 - £1,800
Nursing Dementia Care£1,500 - £1,800£1,500 - £1,800

Fees are determined after our team completes the pre-admission assessment. This assessment helps us understand the type of care your loved one needs, which in turn establishes the weekly fee. Thank you.

Contact Heatherdale Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Emma Hernandez-Wyatt(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2003

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (4)
  • Single Rooms with ensuite Wet Room (10)

Heatherdale Nursing Home Reviews (23)

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9.7

Heatherdale Nursing Home has a Review Score of 9.7 (9.650) out of 10, based on 11 reviews in the last 2 years. Over all time Heatherdale Nursing Home has 23 reviews.

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Showing 23 reviews matching selected criteria
Review from Sandra B (Daughter of Resident) published on 12 March 2019 Submitted via Website
Overall Experience
My family and I bless the day we found this nursing home. We had looked at 8 others and just felt each one was not up to the standard that we wanted for our Mum. Mums health deteriorated very quickly mentally and psychically but Heather Dale's excellent care and understanding made this so much easier to deal with. The carers and nursing staff could not have been more caring and devoted to our Mum than if she had been their mother. Mums dignity was totally respected and they would lovingly talk to Mum about anything she wanted to converse about. Everyone from the manager, the cook, carers and cleaners, would pop in and have a chat and spend a bit of time with her. Someone from the family would visit daily so we were able to see at all times what a wonderful nursing home this is.

I have nothing but high regard for all the staff for their time and care spent with Mum. Thank you, everyone.

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Review from Colin L (Son of Resident) published on 7 August 2018 Submitted via Website
Overall Experience

I would like to say that the care, attention given to my mother while she was at Heather Dale was excellent. Carried out in a professional manner by all members of staff who were all very caring in the way that they all worked to make her very comfortable. All staff were very helpful at all times nothing was too much trouble for them we were always made welcome when we visited. Always kept informed by the staff including the nursing team at the home of all her care and treatment. I would recommend this nursing home. Score 10 out of 10

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Review from Raymond W (Brother-in-law of Resident) published on 17 July 2017 Submitted via Website
Overall Experience
Thank you for the care given to my brother in law.

I know what a difficult character he is! Also, he has certain mental problems which you have tried hard to address with a good degree of patience.

Although he is never satisfied with his lot in life, and therefore is unlikely to thank you himself, we at least understand your difficulties and thank you for finding alternative accommodation for him.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 July 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

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Accreditations

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Meet the Team (1)

Emma
Emma Job Title:Registered Manager

Emma's impressive journey began with her qualification as a Registered General Nurse in Spain back in 2001, achieving a commendable 2:1. Her decision to relocate to the UK was driven by her participation in a UK and Spanish nursing program, as well as the desire to be closer to her grandmother. Emma expanded her nursing repertoire by becoming a Tropical Nursing nurse, allowing her to contribute her skills globally for nearly eight years.

In 2011, Emma shifted her focus to nursing homes, where she took on various roles, progressing from a nurse to a deputy and eventually a manager. Her dedication to professional growth is evident through her completion of a Master's degree in Advanced Health Care Practice, with a specialised interest and thesis in Palliative Care.

In her leisure time, Emma remains committed to learning, currently pursuing an MSC in Education. Emma's passions extend to the culinary arts, as she enjoys both cooking and baking. As a mother of two children and a dog, she finds joy in embracing both her Spanish and English cultural heritage.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heatherdale Nursing Home to verify any information. View our terms and conditions. Heatherdale Nursing Home has an Enhanced Service -more info.