






Heatherdale Nursing Home, located in the Gillingham region, is a charming residential care facility catering to the diverse needs of its residents. This establishment was erected 15 years ago in remembrance of the Wills family, and presently, it is the cherished abode of contented residents who are cared for by a dedicated team of amiable and skilled caregivers.
At Heatherdale Nursing Home, the team extend a range of care services,...
Care Provided by Heatherdale Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 43 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are determined after our team completes the pre-admission assessment. This assessment helps us understand the type of care your loved one needs, which in turn establishes the weekly fee. Thank you.
The price(s) shown are provided by the care home. Contact Heatherdale Nursing Home for full pricing details and T&Cs.
Contact Heatherdale Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- RCB Healthcare Group
- Private Owned
Person in charge
- Emma Hernandez-Wyatt(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2003
Room Information
- Single Rooms (35)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (10)
Heatherdale Nursing Home Reviews (23)
Heatherdale Nursing Home has a Review Score of 9.7 (9.650) out of 10, based on 11 reviews in the last 2 years.
Over all time Heatherdale Nursing Home has 23 reviews.
I have nothing but high regard for all the staff for their time and care spent with Mum. Thank you, everyone.
I would like to say that the care, attention given to my mother while she was at Heather Dale was excellent. Carried out in a professional manner by all members of staff who were all very caring in the way that they all worked to make her very comfortable. All staff were very helpful at all times nothing was too much trouble for them we were always made welcome when we visited. Always kept informed by the staff including the nursing team at the home of all her care and treatment. I would recommend this nursing home. Score 10 out of 10
I know what a difficult character he is! Also, he has certain mental problems which you have tried hard to address with a good degree of patience.
Although he is never satisfied with his lot in life, and therefore is unlikely to thank you himself, we at least understand your difficulties and thank you for finding alternative accommodation for him.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 July 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Heatherdale Nursing Home.
There are no upcoming events for Heatherdale Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Heatherdale Nursing Home.
Accreditations
There are no accreditations posted yet for Heatherdale Nursing Home.
Meet the Team (1)

Emma's impressive journey began with her qualification as a Registered General Nurse in Spain back in 2001, achieving a commendable 2:1. Her decision to relocate to the UK was driven by her participation in a UK and Spanish nursing program, as well as the desire to be closer to her grandmother. Emma expanded her nursing repertoire by becoming a Tropical Nursing nurse, allowing her to contribute her skills globally for nearly eight years.
In 2011, Emma shifted her focus to nursing homes, where she took on various roles, progressing from a nurse to a deputy and eventually a manager. Her dedication to professional growth is evident through her completion of a Master's degree in Advanced Health Care Practice, with a specialised interest and thesis in Palliative Care.
In her leisure time, Emma remains committed to learning, currently pursuing an MSC in Education. Emma's passions extend to the culinary arts, as she enjoys both cooking and baking. As a mother of two children and a dog, she finds joy in embracing both her Spanish and English cultural heritage.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heatherdale Nursing Home to verify any information. View our terms and conditions. Heatherdale Nursing Home has an Enhanced Service -more info.