Pembroke House

11 Oxford Road, Gillingham ME7 4BS

Owner: The Royal Naval Benevolent Trust

Person in charge: Tarnia Harrison (Home Manager)

Local Authority / Social Services: Medway Council (click for contact details)

Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 55 Service Users

Registered Care Categories*: Old Age

Specialist Care Categories: Cancer Care • Head/Brain Injury • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ex Royal Naval & Royal Marines & wives and widows of. Ages 65+.

Single Rooms: 55

Shared Rooms: 0

Rooms with ensuite WC: 55

Weekly Charges Guide: Personal Care Single £780 – £826 Nursing Care Single £920 – £1069 (These prices are only a guideline, please contact Pembroke House to find out the exact price for your requirements.)

Our fees include all personal care where required as well as all activities & outings, heating, lighting, laundry, towels & bedding and all meals and drinks, but does not include personal toiletries, Hairdressing and newspapers.

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access


Pembroke House have an open door policy, but would advise not to visit during mealtimes.
Should you wish to look around the Home for a prospective resident, then please ring the Home to make an appointment.
Unfortunately, unable to do show rounds at weekends & bank holidays.


Car park at the side of the building which can be accessed via intercom.
There is also free street parking outside the Home, but please be mindful of neighbours.

Latest Care Quality Commission* Report on Pembroke House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.


There are currently no reviews for Pembroke House

Submit a Review for Pembroke House

    • We welcome residents/service users and their family/friends to submit reviews to

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Contact Details

Please provide your details as we may contact you to verify this review. Reviews cannot be submitted anonymously. Your details may be passed to the care provider or to its service provider handling reviews but not to any other third party. They will not be published. Please enter your own personal email address (the email of the care provider will not be accepted).

Your Review & Rating

This information will be published on the website, the care provider website and potentially on selected websites/social media. Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers. It can take up to 30 days for a review to be published or deemed non-compliant.

(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY


Neither Unlikely or Likely


Extremely LIKELY

Don't know

Please do not use names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on
Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Bed Vacancies

Please Contact Us for Latest Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol

There are currently no Care Home Idol entrants who have performed at Pembroke House

Awards / Recognitions

There are currently no awards/recognitions posted yet for Pembroke House

Job Vacancies