The Cotswold Home

Woodside Drive, Bradwell Grove, Burford OX18 4XA
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9.9 88 Reviews
  • The Cotswold Home, Burford
The Cotswold Home is a traditional property not far from Burford, where residents can enjoy exceptional residential, nursing and palliative care with short stay and respite care options. This award-winning home combines comfortable interiors and picturesque surroundings. Purpose-built, it has fifty one en-suite rooms and views over the landscaped gardens adding to customer satisfaction and enjoyment. Nestled in the heart of the Gloucestershire countryside, The Cotswold Home is an idyllic retreat offering spacious, tastefully decorated rooms, additional lounges , relaxation and dining areas and a peaceful and nurturing environment. Surrounded by picturesque gardens and courtyards, residents can enjoy nature’s beauty from the comfort of the home or while exploring the serene grounds. The Cotswold Home fosters a warm community spirit, with activities ranging from creative workshops, exercise classes, visiting entertainers and musicians, celebratory meals to seasonal events and garden parties. Mealtimes are a highlight, with freshly prepared dishes crafted from local ingredients, served in the elegant dining room or private areas as preferred.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 51 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1600

Fee rates are dependent upon the type of stay . Level of care is determined by a full pre admission assessment.

These prices are only a guideline, please contact The Cotswold Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Rares pop (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (51)
  • Single Rooms with ensuite Wet Room (51)

The Cotswold Home Reviews (88)

Total of 88, showing 21-40
9.9

The Cotswold Home has a Review Score of 9.9 (9.868) out of 10, based on 26 reviews in the last 2 years. Over all time The Cotswold Home has 88 reviews.

Overall Experience

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Review from O B (Son of Resident) published on 11 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the Cotswold Care Home to be exceptional in all regards, kind sensitive and caring staff, a wonderful calm and nicely designed environment around a lovely courtyard, lovely food and generally well cared for and calm residents who seem very content there. My father suffered a stroke and needed
respite and assessment on his discharge from 4 weeks in hospital and the Cotswold Care Home proved to be the perfect environment where he has been very happy and seems to be making a very good recovery. Highly Recommended.

Reply from Jessica Poyant, General Manager at The Cotswold Home

I am delighted we were able to help, and wow what a recovery dad has made! Thank you for your kind words.

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Review from E B (Wife of Resident) published on 4 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has terminal brain cancer which is causing significant disabilities these are physical and he is fully lucid. I am his wife and main carer and was delighted to find such a brilliant caring and safe home which we are now using for monthly respite for three nights at a time. The staff all make
eye contact, treat everyone with respect and dignity and genuinely seem to enjoy their work. The atmosphere is inclusive and welcoming. The respite is giving me a break whilst knowing my husband is well looked after.

Reply from Jessica Poyant, General Manager at The Cotswold Home

We are privileged to be with you on your journey and I am glad you are able to rest for the short breaks.
Thank you for your kind words.

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Review from J H (Respite Resident) published on 7 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came here on respite to attend a meeting on a very strong recommendation. I was greeted and immediately joined such friendly and caring staff. This stay coincided with the 75th BBQ celebration which was really enjoyable. The group on the roof with the 40s song was great. Made friends very quickly.
My leg treatment was done morning and night.

Reply from Jessica Poyant, General Manager at The Cotswold Home

I am so glad you were able to join us in our celebrations, and it is lovely to have you back with us as a permanent resident.

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Review from Jackie G (Daughter of Resident) published on 1 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had a lovely stay for 7 days, she had fun during her stay, got to know other people and enjoyed sitting in the garden, everyone was very friendly, she will be coming again she loved the food too.

Reply from Jessica Poyant, General Manager at The Cotswold Home

We are so glad Mum enjoyed her stay and we look forward to welcoming her back.

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Review from J C (Daughter of Resident) published on 30 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has spent over a month at The Cotswold Home and has been looked after incredibly well. The staff are kind, patient and always good-humoured. The home is bright and clean, beautifully decorated with large gardens and the bonus of the Bradwell Village gardens next door to be enjoyed in the sunshine.
She's thoroughly enjoyed the food and the friendships she made with the staff. We can't thank you enough and we highly recommend The Cotswold Home, whether for respite care or long-term living.

Reply from Jessica Poyant, General Manager at The Cotswold Home

Thank you for your lovely review and kind words. We do pride ourselves in exceptional care and we are very lucky to have such a beautiful setting.

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Review from Mark P (Son of Resident) published on 22 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother needed some respite care following a fall at home and brief hospital admission. At short notice, a room was made available, and Mum was soon enjoying a 5-star luxury holiday with all the trimmings! Not only are the rooms immaculate, every part of the home is the same, including the lovely
gardens. There is a relaxed atmosphere the moment you walk through the doors, and you know this is a safe and happy place. Food is plentiful and very appetising, and if you are a visitor, you can have lunch with your loved one or help yourself to a treat in reception. Every member of the team is so kind and professional and goes the extra mile without being asked. Mum calls it her second home, and there really is no better accolade I can give. I would recommend The Cotswold Home to anyone who wants the very best for their loved ones.

Reply from Jessica Poyant, General Manager at The Cotswold Home

Thank you for your wonderful words, it was an absolute pleasure being able to assist when the time was needed for Mum. We pride ourselves in being that happy, safe home and glad you found it just that!

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Review from Andrew C (Son of Resident) published on 27 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Cotswold Home accepted dad last minute having been discharged from hospital physically and mentally very weak. Dad lives alone and we wanted him to enjoy care and attention with a goal to regain the strength to tackle the medical treatment he will subject himself to fight cancer. Having been in
his new home for 2 weeks we can safely say he is in the best place possible and I go further and say best home! The home and staff provide a clean, fresh and friendly environment. Everybody, staff and residents are all so happy and loving which had given our dad a great feeling of happiness during so very sad and dark times. Well done all.

Reply from Jessica Poyant, General Manager at The Cotswold Home

Thank you very much for your kind words, it is a pleasure having dad here with us at the home.

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Review from Paul B (Son of Resident) published on 1 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother aged 94 was living independently until she had a bad fall which required a hip replacement and subsequent rehabilitation in a care home. We chose The Cotswold Home and could not have been happier about it.
The facilities including the rooms are bright and clean with a lovely garden part
of which is in a courtyard for easy access. Most importantly, the staff were exceptionally welcoming and committed to giving the residents the best possible life and care.
There is only one place better and that is home where my mother has returned with a carer but there is no question that if she has to move to a care home again it will be The Cotswold Home.
Many thanks to all the staff.

Reply from Jessica Poyant, General Manager at The Cotswold Home

Thank you for your encouraging words. The staff, as you saw, really do care and want the very best for our residents.
We hope Mum settles back at home, she worked hard to get there. Maybe we shall see you again in the future.

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Review from William R (Son of Resident) published on 24 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother continues to enjoy her time with The Cotswold Home. The staff are kind and courteous, and Mum has felt relaxed and happy. It's been very reassuring for my brother and myself, and I feel that she is in safe hands.

Reply from Jessica Poyant, General Manager at The Cotswold Home

Thank you for your kind words. Your mother is a great character for us at The Cotswold Home and brightens our day.
I am glad you and your brother are able to relax knowing she is cared for. We look forward to seeing you soon.

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Review from Jerry H (Son of Resident) published on 19 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in this home since September last year. The home is clean, bright and airy with cheery staff and it is a relief to know that she is being well looked after and comfortable. She has made friends among the other residents and enjoys being there. I would recommend it to anyone looking for
a residential home for a relative.

Reply from Jessica Poyant, General Manager at The Cotswold Home

Thank you for your lovely review.
We do have such a beautiful home and a great team!

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Review from Carole R (Daughter of Resident) published on 29 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very comfortable and treated with exceptional care. Thank you.

Reply from Jessica Poyant, General Manager at The Cotswold Home

Many thanks for your lovely comments. We do pride ourselves on exceptional care.

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Review from Libby R (Daughter of Resident) published on 25 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Cotswold Home is set in beautiful surroundings and is very tastefully appointed in every way. This home simply boasts super views from all angles. Residents are surrounded and cared for by professional, friendly and genuinely caring staff. Nothing is too much trouble. The catering/restaurant facilities
are also great and the food very good.
Our mum was admitted in October 2022 and she has received nothing less than excellent care. It is so reassuring to know that the home is efficiently managed and run by people who really do. We would not hesitate in recommending this home to anyone who needs reassurance that their loved ones will be in safe and capable hands.

Reply from Jessica Poyant, General Manager at The Cotswold Home

Thank you for your kind words. What an absolute pleasure your mum has been for us.
We are very lucky to have a team of caring professionals that go above and beyond and are proud of their work and love the people they care for, like their own!

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Review from Elizabeth R (Resident) published on 22 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a resident here for five years, gave up smoking after three months, it was quite easy with the change of environment. Am possibly better than when I came (I am an asthmatic). All are very kind here, very good food.

Reply from Jessica Poyant, General Manager at The Cotswold Home

Thank you for your comments.
You play a huge part in our Cotswold family and we are glad you enjoy the food.
I would also hope that everybody is kind and our EFHL values shine through us all.

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Review from J R (Resident) published on 15 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of care and especially the provision of the quality and presentation of the food are both excellent. I have no reservations about recommending this home. It is a home-from-home.

Reply from Jessica Poyant, General Manager at The Cotswold Home

Thank you for your review and your lovely comments.

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Review from J R (Daughter of Resident) published on 10 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The Cotswold Home is a beautiful purpose built, homely, light and airy spacious building. There is always someone friendly at reception to welcome residents and visitors and without fail help is offered to carry bags.
Returning respite residents are warmly welcomed back and rooms are clean. Food is
generally of a very good standard. The catering staff really go to town for special occasions and make these days so enjoyable.
Permanent staff are generally extremely kind, caring and adaptable but it is very apparent that they are very stretched at times. Not enough of them which is so sad when paying so much money.

Reply from Jessica Poyant, General Manager at The Cotswold Home

Thank you for your lovely review and I shall pass the comments on to the staff who really appreciate the feedback.
Our special occasions are really emphasised by the catering team and are thoroughly enjoyed by everyone, we aim for a special lunch monthly.
On some occasions staffing has been tricky, especially as we continue to deal with Covid as a home, however with new people also joining the team, we hope to see less stretched times.

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Review from Jill V (Wife of Resident) published on 9 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

When my husband needed immediate admittance to a care facility on 13th January following a debilitating stroke, The Cotswold Home facilitated that admittance calmly and efficiently. The manager sympathetically soothed our panic and everything was organised to make it easier for us to cope with a very
difficult situation.
He made quite good physical progress in the immediate aftermath - able to walk again short distances with a walking frame following sessions with the physiotherapist but had lost a great deal of mental capacity.
He stayed four weeks, after which we moved him to another care home situated much more conveniently in our own town. The manager affected the transfer in the home’s mini-bus and even accompanied us on the journey to ensure a smooth hand-over and for that we are very grateful.

Reply from Jessica Poyant, General Manager at The Cotswold Home

Thank you for your kind words.
You both had quite the journey and it was a pleasure being able to help as much as we could and as quickly.
It was important for us all to ensure the transition was as smooth as it could be for your husband to his new home also, so glad we were able to facilitate using the minibus.

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Review from Chris B (Daughter of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After three years of living alone and after two broken ankles and two broken hips, my mother decided she would like to be cared for in a home. We looked at nine possible homes, but The Cotswold Home was by far the best. The home is purpose-built with a lovely, light, airy feel. It is always spotlessly
clean. From reception to any staff you meet in the home, they always say hello. My mum's room is a lovely size, and she has a great view of the orchard and fields beyond, which is important to my mum as she was a farmer's wife.
Since arriving at the home, my mum has had excellent care from all the staff, and the physiotherapist has been so encouraging of my mum, and she is now well on the way to being independently mobile again.
Mum has made friends and is very happy here. Having arrived in December, Mum has yet to experience the lovely garden and grounds, but I know she will love these. Mum is now a happier person than when she was at home.

Reply from Jessica Poyant, General Manager at The Cotswold Home

Thank you, Chris, so glad Mum is enjoying being here. Thank you for your lovely comments. We are all looking forward to the warmer weather.

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Review from J S (Respite Resident) published on 22 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After a knee operation, I have had extremely good care here from all the staff who are very friendly and cheerful. The physiotherapy has been fantastic and has put me on the right road to recovery. I have looked forward to my meals, especially lunch and considering the catering is for so many people
daily, it is of a very high standard. The ambiance in the home is warm and welcoming and I would recommend it most certainly to making a good convalescence.

Reply from Jessica Poyant, General Manager at The Cotswold Home

I am glad we were able to offer you respite following your surgery and that you enjoyed your stay.

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Review from Sarah B (Daughter of Resident) published on 1 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother arrived a day earlier than planned after a fall and spent four weeks during the hottest month on record. The Cotswold Home was cool and calm, the staff were excellent, calming my mother and me down. They adapted her room with a suitable chair and other facilities very rapidly as, after her
fall, she needed nursing care that we hadn't expected. This is the second time I have needed emergency help for my mother and it was provided with no fuss again. It's reassuring to know that such help is available.

Reply from Jessica Poyant, General Manager at The Cotswold Home

Thank you for your review, we will always help if we can and always a pleasure to have your mother here. Kind regards, Jessica and the Cotswold team.

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Review from Kathryn W (Friend of Resident) published on 17 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very dear and close family friend I called aunty for almost 60 years, was placed in the Cotswold home for end of life care. This is a difficult time for any family, both she and her family were well supported and their wishes were considered in an understanding and caring way with all decisions. On
visiting, it was clear that she was extremely well looked after and was made very comfortable, with nothing being too much trouble. The management and staff are extremely caring. I would recommend the Cotswold Home to anyone considering respite care, long term care or end of life care.

Reply from Jessica Poyant, General Manager at The Cotswold Home

Kathryn, this is lovely, many thanks for your review. Such an important time for individuals and families and we pride ourselves in end-of-life care. We are lucky to have such a caring team at the Cotswold Home.

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Current Review Score: 9.9 (9.868)

Overview of Review Score

The Review Score of 9.9 (9.868) out of 10 for The Cotswold Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.868 for The Cotswold Home is calculated as follows: ( (269 Excellents x 5) + (30 Goods x 4) + (3 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 303 Ratings = 4.868

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Cotswold Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Sep 2019

Overall
Outstanding

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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