The Old Prebendal House

Station Road, Shipton under Wychwood, Chipping Norton OX7 6BQ

The Old Prebendal House Residential & Nursing Home is an historic Grade II Listed 16th Century Manor House designed specifically for those seeking choice, independence and long term security. Fully registered care facilities (CSCI officially rated 3* excellent) include residential apartments, large bed-sitting rooms and 24 hour nursing care in spacious single rooms. All accommodation en suite.

Owner: Mitrecroft Ltd

Person in charge: Nael Shibli (Home Manager)

Local Authority / Social Services: Oxfordshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 39 Service Users

Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Cancer Care • Colitis & Crohn's Disease • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 60+.

Single Rooms: 39

Rooms with ensuite WC: 39

Weekly Charges Guide: Personal Care Single £1250 – £1300 Nursing Care Single £1300 – £1350 (These prices are only a guideline, please contact The Old Prebendal House to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Parking:

Car park provided onsite

Latest Care Quality Commission* Report on The Old Prebendal House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.6 (maximum of 10) for The Old Prebendal House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for The Old Prebendal House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 7 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.692 for The Old Prebendal House is calculated as follows: ( (78 Excellents x 5) + (25 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 107 Ratings = 4.692

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.897 Points relating to the number of positive Reviews for The Old Prebendal House is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 7.8 positive Reviews (39 registered maximum number of service users ÷ 5). 7 Reviews ÷ 7.8 Target = 0.897

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.6 The Old Prebendal House has a Review Score of 9.6 (9.589) from 9 Reviews


Average Ratings

  • Excellent
    6
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Old Prebendal House?

  • Extremely LIKELY
    9
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Old Prebendal House

  • Daughter of Resident/Service User
    3
  • Son of Resident/Service User
    3
  • Resident / Service User
    2
  • Son-in-law of Resident/Service User
    1

At 99 years of age, my mum moved to The Old Prebendal House after a terminal diagnosis meant that she could no longer live in her own flat.
We couldn't be more pleased with the care that she received. Everyone was so kind and the whole atmosphere of the place helped her feel at home and gave the family confidence that she was in the right place.

How likely would you be to recommend The Old Prebendal House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

My mother spent the last few weeks of her life in this wonderful place from October to December 2017.
The Old Prebendal can claim to be outstanding, in my view, not only due to the homeliness and comfort of it being a genuine and not a purpose-built home, but because every single member of staff treated my mother with the care and dignity that she deserved.
The kindness and affection shown towards her was very heartwarming, given the trauma she had been through during three months in hospital.
I visited frequently and was always welcomed with a smile. I knew all the carers and nurses by name and everyone was friendly and approachable as well as hugely supportive during the last three weeks when her health declined by the day.
I would not hesitate in recommending this home to anyone who, unable to look after their loved one at home, would like the reassurance that they are being well cared for by genuinely caring and very experienced staff.
With heartfelt gratitude to you all,
Thank you.

How likely would you be to recommend The Old Prebendal House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Nael Shibli, Home Manager at The Old Prebendal House responded to this review on 29 Jan 2018:

Thank you very much for the review. Much appreciated.

Excellent care of my mother in all respects. Thank you.

How likely would you be to recommend The Old Prebendal House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.7 out of 5

Nael Shibli, Home Manager at The Old Prebendal House responded to this review on 22 Aug 2017:

Thank you so much for reviewing the care and services at The Old Prebendal House Care Home. Our staff team will be so happy to know that their hard work and dedication has been recognised.

This is an excellent home. The staff are all very caring and compassionate. The manager is very professional and takes a personal interest in every resident. The home supported my mother through some difficult medical problems and at all times her treatment and care was of the highest standard and there was good communication with family members.

How likely would you be to recommend The Old Prebendal House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.8 out of 5

My Mother stayed at Prebendal House at a particularly vulnerable, both physically and mentally, stage in her life. The care was both caring and professional.
The home is run like an extended family and she was very happy and comfortable in the home. She would happily return to their care when the time comes.
Prebendal is a very friendly community and most welcoming. The home is elegant and comfortable and the food is excellent.

How likely would you be to recommend The Old Prebendal House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Nael Shibli, Home Manager at The Old Prebendal House responded to this review on 20 Jun 2017:

Thank you so much for reviewing the care and services at The Old Prebendal House. Our staff team will be happy to know that their hard work and dedication has been recognised! It will also give other family members searching for care a real picture of how care is delivered in The Old Prebendal House

My mother in law recently spent just over a week at the The Old Prebendal House for respite.

It was a difficult and anxious time for us as she has only ever been cared for by family and she has poor eyesight and hearing, but we needn’t have worried!

The care staff and nurses were amazing and we couldn’t have looked after her better ourselves. So much so that she was quite tearful leaving all her “lovely people” as she put it!

Thank you, everyone, for making her little holiday and ours so smooth and carefree!

How likely would you be to recommend The Old Prebendal House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Nael Shibli, Home Manager at The Old Prebendal House responded to this review on 15 Jun 2017:

Many thanks for the positive feedback you have given about the care and services at The Old Prebendal House. Your comments are very much appreciated.

My stay was extremely pleasant and comfortable. The room was large and airy with a beautiful window overlooking the garden.
The food was excellent. The staff were very kind.

How likely would you be to recommend The Old Prebendal House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.3 out of 5

Nael Shibli, Homemanager at The Old Prebendal House responded to this review on 23 May 2017:

Thank you very much for reviewing the home. Your comments will certainly help those who are searching for a home on behalf of their loved ones.

Most beautiful setting and buildings. Care staff first rate. Management congenial, food well gauged to be acceptable but avoid over-eating. Strongly recommended.

How likely would you be to recommend The Old Prebendal House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.1 out of 5

My mother was a resident at Old Prebendal House from January 2009 following a serious stroke, followed by very poor treatment at hospital. She arrived with grade 4 bed sores, bed ridden, doubly incontinent and in a poor state. The nursing staff at Old Prebendal House managed to heal the bed sores, to care for her in a humane, sensitive way and latterly to cope with her increasingly demanding mood swings. Not the most practical of spaces or the best equipped home, the care, nevertheless was excellent. Mostly mum was happy, was treated as an individual and I as a regular visitor, felt that is was very much her home.

How likely would you be to recommend The Old Prebendal House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.3 out of 5

Submit a Review for The Old Prebendal House

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

December 2012

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at The Old Prebendal House