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Broome Park Nursing Home

Station Road, Betchworth, Surrey RH3 7DF
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Broome Park Nursing Home, Betchworth
Broome Park Nursing Home, Betchworth
Broome Park Nursing Home, Betchworth

Broome Park is established as a leading care provider in Surrey providing safe, caring, high quality care to all their residents.

They offer permanent or respite placements and provide nursing care for clients with additional support with activities of daily living and all types of Dementia. They are able to accommodate those with complex nursing and behavioural needs as well as the relatively independent.

Broome Park can accommodate 54 service users’ across two...  

Care Provided by Broome Park Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 56 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

All residents are assessed prior to move in and the fee calculated on care needs and the preferred room

Contact Broome Park Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Derek Purchese(Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (50)
  • Couples/Companion Rooms (3)

Visiting

  • Open visiting

Parking

  • Parking available free of charge on site

Broome Park Nursing Home Reviews (49)

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9.7

Broome Park Nursing Home has a Review Score of 9.7 (9.701) out of 10, based on 16 reviews in the last 2 years. Over all time Broome Park Nursing Home has 49 reviews.

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Showing 49 reviews matching selected criteria
Review from D J (Wife of Resident) published on 21 December 2023 Submitted via Postal Card
Overall Experience

Very helpful people. Very friendly staff.

Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home

Thank you so much for taking the time to leave us a review. We are delighted that you are happy with our Home.

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Review from Diana C (Friend of Resident) published on 22 November 2023 Submitted via Postal Card
Overall Experience

I have been to visit my friend on several occasions and have been very impressed with the cleanliness of the home. Also, I am overwhelmed by the staff. They are all so caring and go out of their way to help the residents.

Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home

Many thanks for taking the time to leave us a review. We are delighted that you are so pleased with the care given by our amazing team.

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Review from B C (Friend of Resident) published on 20 November 2023 Submitted via Postal Card
Overall Experience
I visited Broome Park Nursing Home for the first time about two months ago, and from the moment the front door opened, I got a very good feeling about it.
The space, the cleanliness, the decor and the pleasing smell around.

In the day room, I found my friend and all the other residents looking clean, tidy and well looked after. The staff and the carers show love and respect for the residents and visitors too. I'm very pleased about everything I have seen so far.

Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home

Thank you so much for taking the time to leave a review. We are delighted you are so pleased with the care we deliver.

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Review from David H (Brother of Resident) published on 10 November 2023 Submitted via Postal Card
Overall Experience
Staff are excellent.

Things have improved.

Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home

Many thanks for taking the time to leave a review. We will continue to work with our staff, residents and families to constantly ensure that we are the best we can be.

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Review from Hayley P (Daughter of Resident) published on 16 October 2023 Submitted via Postal Card
Overall Experience

Dad seems to be settled. The staff are wonderful with him. They are very confused sometimes and the staff know how to deal with him.

Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home

Many thanks for taking the time to leave a review. We are delighted that Dad has settled so well and that he is so well cared for by staff that know him well.

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Review from Cheryl S (Daughter of Resident) published on 5 July 2023 Submitted via Website
Overall Experience

My mum moved into Stable Cottage in May. The staff have been amazing, helping Mum settle in. Mum looks well and although it will take a while for her to completely settle in, so far I couldn’t be happier with the care and attention everyone has given her. We have a messaging group set up and receive lovely videos and regular updates. The staff are all so friendly and make you feel so welcome when we visit.

Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home

Thank you so much for taking the time to leave us such positive feedback. We are delighted she is settling in and that you all feel so supported.

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Review from A J (Brother of Resident) published on 13 June 2023 Submitted via Postal Card
Overall Experience

Always very helpful and cheerful!

Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home

Thank you so much for taking the time to leave us feedback and we are so pleased that you find the home so positive.

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Review from D T (Son of Resident) published on 16 May 2023 Submitted via Postal Card
Overall Experience

Broome Park is in a lovely spot and nice gardens and still getting used to staff and room, but staff are doing their best to care for my dad.

Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home

Thank you so much for taking the time to leave a review. We are looking forward to getting to know you better as we care for your dad.

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Review from Stewart D (Husband of Resident) published on 28 April 2023 Submitted via Postal Card
Overall Experience

I am very happy with the home and my wife is settling in very well.

Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home

Many thanks for leaving your feedback Stewart and we are so pleased your wife is settling in so well.

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Review from V N (Husband of Resident) published on 4 April 2023 Submitted via Postal Card
Overall Experience

My wife has been here for the last two weeks. My fear was she would not settle in but due to the care of the nurses, she has settled in. The main thing I have picked up during this time is the empathy of the staff.

Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home

Many thanks for leaving us your feedback and we are delighted that your wife is so happy in her new home.

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Review from S W (Daughter of Resident) published on 17 March 2023 Submitted via Postal Card
Overall Experience

Staff are very approachable and will put any worries or concerns at bay. The care for my mum is very good and I have no worries at all. I am very happy to recommend this care home.

Reply from Karen Howell, Interim Regional Director at Broome Park Nursing Home

Thank you for your review. We appreciate the time you took to write this review. It means so much to the staff to know they are doing a good job.

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Review from Wendy B (Sister of Resident) published on 28 February 2023 Submitted via Postal Card
Overall Experience

After a difficult start in the care home - one year on he is very happy there, much to his families relief. We are happy too. All staff are polite and friendly and attentive, which is appreciated it can not always be easy! It would be nice if the staff wore name badges so that we would know who we were talking to and could thank them. To my knowledge, the family have never been made to feel a nuisance. Laundry is sometimes a bit hit and miss, otherwise, excellent. Thank you!

Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home

I am so pleased that all has settled and thank you for your feedback. I am confident the laundry issue is now resolved and we will ensure staff are wearing name badges moving forward.

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Review from Margaret B (Daughter-in-law of Resident) published on 28 February 2023 Submitted via Postal Card
Overall Experience

The staff have always been very helpful and accommodating. My father-in-law appears very happy in Broompark.

Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home

Many thanks for your feedback. Our dedicated team will always go above and beyond for our residents.

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Review from Diane M (Son of Resident) published on 28 February 2023 Submitted via Postal Card
Overall Experience
Always made to feel very welcome as we arrive.
Our resident is clean and well-fed.
We were celebrating a Birthday and were immediately offered a private room, drinks and biscuits.

All staff are approachable and friendly.

Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home

Birthdays are very important and will always be celebrated! Many thanks for your feedback.

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Review from A W (Daughter of Resident) published on 28 February 2023 Submitted via Postal Card
Overall Experience

My father is looked after beautifully - all the staff treat him respectfully and with dignity. He is very happy here.

Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home

Thank you for your feedback. We always aim to provide care to the highest standard so that our residents can live safely and joyfully.

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Review from M A (Daughter of Resident) published on 7 December 2022 Submitted via Postal Card
Overall Experience

My mother calls this place (Broome Park Nursing Home) home. She is very content and as happy as she could be. The attentive, friendly, willing and energetic staff are a complete delight. Living in South Africa, I feel that the professionalism I have witnessed in the last four visits is beyond adequate and I heartily congratulate the Broome Park team for sterling work, brilliantly executed. Thank you to each and every one of you!

Reply from Karen Howell, Interim Regional Director at Broome Park Nursing Home

Thank you for taking the time to make a review. This is really important for the home and means so much to the staff. Thank you once again.

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Review from Susan B (Sister of Resident) published on 13 May 2021 Submitted via Website
Overall Experience

Overall, for the time my sister has resided at Broome Park, our family have been very satisfied with her care. Over the years there have been some wonderful, caring staff. Unfortunately, the ever-changing management has been unsettling for families. The lack of care given to the grounds in the last few years is a real shame as it used to look beautiful and was a real asset. The building is old and in need of serious maintenance. Before the pandemic, it was always a struggle to use the coffee room at the front of the building to visit my sister when it was too cold to sit outside. The food is of a very good standard and it is lovely to have a cake made for a relative's birthday. The staff are the best thing about Broome Park, particularly the long-serving members and the Head Nursing Manager. They have had such a difficult job over the last year and have coped really well. However, there are times when there doesn't seem to be enough staff on duty.

Reply from Ieva Redere, Manager at Broome Park Nursing Home

Thank you for your review. We know that there is room for improvement and development and we are working hard to make sure that Broome Park is a safe and pleasant place for our residents.

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Review from L D (Brother of Resident) published on 28 April 2021 Submitted via Postal Card
Overall Experience

Very helpful and considerate. Also, keep you informed at all times.

Reply from Ieva Redere, Manager at Broome Park Nursing Home

Thank you for your kind review. It has been a pleasure to keep everyone in touch the best we can.

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Review from L C (Daughter of Resident) published on 20 April 2021 Submitted via Postal Card
Overall Experience

The care of my father, during the pandemic, has been really good. His mood has not changed, he is happy and relaxed. I put this down to the staff treating him well. He is clean and tidy when I see him. The home is lucky to have the staff they do.

Reply from Ieva Redere, Manager at Broome Park Nursing Home

Thank you for the lovely review. It is appreciated by us all.

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Review from Ilze H (Daughter of Resident) published on 14 April 2021 Submitted via Website
Overall Experience

My 95-year-old mother was moved to Broome Park Nursing Home in January 2021 after a month in hospital having had several falls. Though now very frail and forgetful she seems to have settled reasonably well. The staff have always been responsive and happy to answer questions and let me speak with my mother on the phone. I have been able to visit which is very important.

Reply from Ieva Redere, Manager at Broome Park Nursing Home

Thank you for taking time to write a lovely review. It has been a pleasure to facilitate visits and keep everyone in touch the best we can.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 09 December 2022
Overall
Requires improvement
  • CaringRequires improvement
  • EffectiveRequires improvement
  • ResponsiveRequires improvement
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

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Meet the Team (6)

Derek Purchese
Derek PurcheseJob Title:General ManagerJoined: 2023

As General Manager I’m passionate about providing the best possible care to residents to enhance their lives. I love involving residents and my team in developing ideas on how we can improve the running of our home. I believe my role is to lead by example to create a good culture at Broome Park. It’s my job to motivate staff and promote their development through training and supervision. I thrive on working with my team to drive improvement –and seeing positive change happen.

Adriana Stefan
Adriana StefanJob Title:Deputy ManagerJoined: 2013

My name is Adriana and I am the Deputy Manager here at Broome Park Nursing Home. I qualified as a nurse in Romania in 2006, and in 2011 I received my NMC registration as RGN in the UK.

I have worked at Broome Park since 2013 as a RGN and was then promoted to a Deputy Manager position.

I enjoy my time working here and I always try to make a difference in our resident's life so they can have a positive experience while in our care.

Tina Luca
Tina LucaJob Title:Unit ManagerJoined: 2015

My name is Nicoleta Augustina Luca, but all my colleagues, residents and family know me as Tina .

I have worked at Broome Park since 2015, I come from a totally different domain of work, I started as a Health Care Assistant at Stable Cottage, and over the years I had many different job roles. I studied Health and Social Care Management and for the last year, 1I have been Unit Manager at Stable Cottage.

I love to work with my colleagues, "We are a big and kind family" and our purpose at Broome Park is to make a difference and a positive impact in our beloved residents’ lives.

Claire Esposito
Claire EspositoJob Title:Activities CoordinatorJoined: 2023

I have been the Activities Coordinator at Broome Park since 2023.

I love my job here as Broome Park is unique in that there is a sense that everyone is part of a very large family, we all care for the Residents, and we’re a team that helps each other to make those residents' day-to-day experiences special.

I am the Mother of two beautiful young ladies, 3 dogs, 2 ducks, 1 chicken and 1 cockatiel. I am married to a wonderful man, and we enjoy walking and cycling together, I love crafting, and crocheting and am a keen researcher too.

Nicolae Mustatea
Nicolae MustateaJob Title:Maintenance AssistantJoined: 2020

I started at Broome Park team in October 2020 in the maintenance department.

I love to be a part of the team and pride myself on being there when they need me. I make sure I am on top of my daily job tasks and love interacting with our lovely residents and their needs. I never give up until things are done properly to meet the standards.

I love to travel to be with my family and to support my favourite football team!

Marian Damian
Marian DamianJob Title:Head HousekeeperJoined: 2016
I’m Marian, Head of Housekeeping. I started at Broome Park as a Care Assistant in 2016 and then moved to Head of Housekeeping in 2020.

In 2019 I met my partner here in Broome Park and together we have two amazing children.

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