What types of Care is St Catherine's Manor registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does St Catherine's Manor have?

There are 30 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at St Catherine's Manor?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is St Catherine's Manor to the centre of Guildford?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

St Catherine's Manor care home, Portsmouth Road, Artington, Guildford, Surrey GU3 1LJ

Review from M B (Respite Resident) published on 6 August 2025 Submitted via Website • Report

Overall Experience

I stayed at the home for three weeks for recuperation following a hip replacement. The room was comfortable and well-appointed. The nursing and care assistant staff were very kind and helpful, and looked after me very well. The food was adequate and tasty if a bit basic. The administration staff were

very supportive in arranging for physiotherapy on my return home. I would have no hesitation in recommending this care home.

Reply from Lena Kenyon, Care Home Manager at St Catherine's Manor

We are glad you were overall happy with your stay and felt cared for by our team. We shall take the comments regarding food onboard. Wishing you all the best on your return home.

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Review from Nicola M (Sister-in-law of Resident) published on 19 November 2024 Submitted via Postal Card • Report

Overall Experience

I have never experienced anything like this. The staff right from reception, admin, carers, and management are all totally amazing, kind and friendly. I have been coming for 4 years and they have become like family to me. They are all truly amazing.

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Review from C L (Daughter of Resident) published on 5 November 2024 Submitted via Postal Card • Report

Overall Experience

My family and I find St Catherine's Manor a good, caring home. My dad is happy with his carers and really looked after here. We appreciate all of you at St. Catherines.

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Review from Betty O (Relative of Resident) published on 5 April 2024 Submitted via Website • Report

Overall Experience

My relative was worried about moving to a care home but since being in St Catherine’s, he has enjoyed the friendly, homely environment and the interactions with everyone from floor staff to management. He has told me that he doesn’t feel lonely anymore because there is always somebody around and he

feels safe for the same reason.

Reply from Lena Kenyon, Care Home Manager at St Catherine's Manor

Thank you so much for your feedback. We strive to make our home a friendly and welcoming environment. He is settling in well and making friends with other residents and staff here.

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Review from Kayleigh O (Sister of Resident) published on 11 March 2024 Submitted via Website • Report

Overall Experience

With such a friendly and caring team of staff, I can rest assured knowing that my family members are being treated with compassion, dignity, and respect. I have never seen them look happier and more relaxed. The new manager is very approachable and has done wonders for the home in such a short space

of time.

Reply from Lena Kenyon, Care Home Manager at St Catherine's Manor

Thank you so much for your feedback, as a team we are glad that you are able to acknowledge the changes we have implemented to improve our service. and make our residents feel safe and cared for.

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Review from Anne H (Respite Resident) published on 11 March 2024 Submitted via Website • Report

Overall Experience

Been a very pleasant experience, management, admin, and nurses are all very helpful and pleasant.
It was my first time in a care facility and didn’t know what to expect and was nervous. I was admitted for post-op convalescence care and rehabilitation for 5 days. The care was excellent and they met

my physiotherapy needs. I will definitely recommend it.

Reply from Lena Kenyon, Care Home Manager at St Catherine's Manor

Thank you for your feedback, It was a pleasure to have you stay with us at St Catherine's and we are glad that you found your first care home experience so welcoming and pleasant.

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Review from David A (Husband of Resident) published on 12 October 2023 Submitted via Postal Card • Report

Overall Experience

I have the greatest respect for all the staff, for all the dedication and care they provide to the residents. The residents have various illnesses and most have some sort of dementia, so it can be very difficult. The staff still treat the residents with care and understanding.

Reply from Gemma Worth, Care Home Manager at St Catherine's Manor

Thank you very much for your kind words, I will share this with the staff, I am sure they will be thrilled to hear! Kind Regards.

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Review from Leanne P (Friend of Resident) published on 5 October 2022 Submitted via Postal Card • Report

Overall Experience

St Catherine's Manor was great with my friendly. Although he was only there a day and a half, they were very accommodating, so polite and would apply any measure I asked of! He was so relieved and happy to come, and the view from his window was amazing. He loved it there!

Reply from Josh Barlow, Care Home Manager at St Catherine's Manor

Dear Leanne, thank you for your lovely feedback. We are very pleased to hear that your experience at St Catherine's Manor was a positive one.

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Review from Kevin F (Brother of Resident) published on 16 September 2022 Submitted via Website • Report

Overall Experience

My sister was in palliative care at St Catherine's for about three weeks before she passed away on 9th September 2022. She really loved the attention she received from the doctor and staff and enjoyed the lovely room and a television to keep up to date with outside news. The staff were so caring and

the daily routines well managed, and she saw her friends regularly due to the flexible
visiting hours. Congratulations, St Catherines.

Reply from Josh Barlow, Care Home Manager at St Catherine's Manor

Dear Kevin, thank you for providing us with this feedback. We are very pleased to hear that you were happy with the palliative care your sister received during her stay with us.

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Review from H G (Daughter of Resident) published on 22 June 2022 Submitted via Website • Report

Overall Experience

My father has been at Catherine's care home for just over two years, and I have to say the service to not only the patients, but the family as well is outstanding!
My father became a patient at the start of the lockdown, and the staff went out of their way to make sure we were, and still are, always

informed of any changes and made to feel comfortable at all times.
The rooms are always clean, and the staff, especially the manager are extremely polite and caring at all times. I would highly recommend on all aspects of care.

Reply from Josh Barlow, Care Home Manager at St Catherine's Manor

Thank you, Hayley, for taking the time to leave us a review. We are so happy to hear that you are happy with the support your father receives and that you feel well supported by the team yourselves. We will make sure your feedback is passed on to the team. Thanks again.

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Review from Andrea J (Daughter of Resident) published on 25 April 2022 Submitted via Website • Report

Overall Experience

My mother has been a resident at St Catherine’s since February 2021. She suffers from vascular dementia.
The home itself is a pleasant setting and a homely environment.
The manager is very polite and is an asset to St Catherine’s.
The staff are very friendly and caring. I have a good relationship

with all the staff and am updated regularly with my mother's health.
The only negative is sometimes the laundry isn’t the best as some items have gone astray and some she has acquired. The other is long waits for answering the phone and the front door. Unfortunately, there isn’t a receptionist at the moment, and once this is resolved, I’m sure this will improve.

Reply from Josh Barlow, Care Home Manager at St Catherine's Manor

Thank you, Andrea, for taking the time to leave a review. We are pleased to hear that you are happy with the care your mother is being supported with. We have taken onboard all of your feedback and, passed on your kind words.

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Review from Ruth O (Daughter of Resident) published on 20 November 2020 Submitted via Website • Report

Overall Experience

My mother and I chose St Catherine’s as a home for my late father and from the many homes we looked at St Catherine’s stood out a mile. My father was resident for roughly 6 years and my mother has now been resident here herself for the last 4 years or so. It’s chiefly the staff that make any place and

the team here are fantastic. The current manager is fabulous, he always makes the effort to say hello and really tries to involve friends and relatives in what’s going on either via email or personally. The food at St Catherine’s is all home-cooked and is delicious and plentiful. The owners of St Catherine’s have not turned every available space into a bedroom, which has enabled visiting at St Catherine’s throughout a lot of lockdown. The team have set up WhatsApp facilities during Covid and are genuinely helpful and caring. There are little things like laundry that could be improved but the big things are what counts. I wouldn’t want my loved ones anywhere else. Thank you St Catherine's.

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Review from Doug S (Son of Resident) published on 28 October 2020 Submitted via Website • Report

Overall Experience

My mother has been in St Catherine's Manor since December 2019 on and off following a severe stroke which has left her in a wheelchair and suffering severe memory issues. The manager has been excellent and very accomodating and commutative. Mum has enjoyed the activities at the home recently during

times when visits have not been possible. Being able to call the manager and other staff members for regular updates along with the option of video calls with Mum has been ideal, particularly as we live 4 hours away.

The activity wellbeing co-ordinator has been really friendly and keeping Mum busy with activities. We also had a few photos recently, more please!

Keep up the great work guys in these difficult times.

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Review from Ben A (Son of Resident) published on 7 July 2020 Submitted via Website • Report

Overall Experience

I would like to say a big thank you to all the staff at St Catherine's Manor in Guildford. The care my mum received was excellent, she was made to feel very welcome and was well supported at all times. Although I was not able to visit the home due to Covid-19 I spoke to my mum on a daily basis and

she always sounded happy and content, she especially enjoyed the lovely food!
Thank you to the manager and staff

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Review from Martin B (Son of Resident) published on 26 June 2020 Submitted via Website • Report

Overall Experience

My mother came here after a very nasty fall and has dementia. From the moment she arrived to the moment she left the staff were absolutely brilliant. They cared for her like a family member. I cannot overstate how excellent her care was. The staff communicated with me regularly in regards to her care

and nothing was too much trouble.
All this was during the COVID lockdown but the staff ensured that my Mum was protected.
I felt she was in really good hands and we were very reluctant to take her out. She now lives with me and she always talks about how welcoming and friendly the care home was.
I can honestly say that I would have no hesitation in recommending St Catherine's to anyone who needs their relative cared for.
A big thank you from both me and my Mum.

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Review from J A (Son of Resident) published on 6 April 2020 Submitted via Postal Card • Report

Overall Experience

The residents are well maintained clean and pleasant. As a visitor I am always welcomed by all staff and the banta with staff is always friendly and well received. Cannot find any fault and no reason for any complaint.

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Review from Christopher (Grandson of Resident) published on 10 February 2020 Submitted via Website • Report

Overall Experience

St Catherine’s Manor is fantastic. The staff genuinely care and really like spending time with and helping the residents. They are all amazing! The food is good and the overall care is above and beyond.

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Review from Moira T (Friend of Resident) published on 13 August 2019 Submitted via Postal Card • Report

Overall Experience

Staff are extremely helpful and are a friendly group. Place clean and tidy. Decorating getting better.

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Review from Karen B (Daughter-in-law of Resident) published on 20 April 2018 Submitted via Postal Card • Report

Overall Experience

My mother-in-law became a resident at St Catherine's Manor after a major stroke. The service and dedication of the staff are second to none, nothing is too much trouble and they are all so caring and loving towards all the residents and their facilities. I cannot think of anywhere I would rather he

be and all of the staff from the manager are like a second family.

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Review from Katherine D (Daughter of Resident) published on 23 October 2017 Submitted via Postal Card • Report

Overall Experience

My mother has been a resident for over a year. The staff are so caring and have really got to know my mother and her needs and go the extra mile.
My mother's extended family are always made to feel welcome and we can visit anytime. Since a new manager arrived there have been positive changes, the

residents and relatives are always included in their care plans. It was a hard decision for my mother to go into residential care but she is so happy.