
my family members are being treated with compassion, dignity, and respectKayleigh O(Sister of Resident/Service User)



my family members are being treated with compassion, dignity, and respectKayleigh O(Sister of Resident/Service User)



Part of the Loseley Estate, St Catherine's Manor is a large, 18th-century Georgian detached manor house located in Artington, Guildford. The manor is surrounded by 2.5 acres of outstanding natural beauty and conservation, and is just a short distance away from Guildford Town Centre. Nearby, you'll also find several local attractions - including Guildford Cathedral, Bird World, Guildford Museum and Guildford House Gallery.
The manor offers accommodation with nursing care for...
Care Provided by St Catherine's Manor
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 34 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact St Catherine's Manor for full pricing details and T&Cs.
Contact St Catherine's Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- CHD Living Ltd
- Private Owned
Person in charge
- Lena Kenyon (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 1996
Room Information
- Single Rooms (30)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (3)
St Catherine's Manor Reviews (30)
St Catherine's Manor has a Review Score of 9.4 (9.356) out of 10, based on 12 reviews in the last 2 years.
Over all time St Catherine's Manor has 30 reviews.
My nan is at St Catherine's Manor nursing home . i am very happy with her care and know she is safe and well cared for. The staff are like family and love that i can bring my dog in to visit also. Thank you Lena and team.
Thank you for your positive feedback and happy that you feel your nan is well cared for
Very well run, food is being updated and seems a lot better. Socially very good lots going on. Great days out for the residents. Everybody is there for you if you need to chat.
Thank you for your feedback and glad to hear you enjoy our new menu changes. Lovely to know you feel supported
Good service and friendly and competent service. Good food and good variety of daily activities.
Thank you for your feedback and positive comments, we are glad you enjoy the activities.
The overall care is amazing. The carers wellbeing and kitchen. Reception and cleaners. We all have fun and that is residents families and staff.
Thank you for your lovely feedback , i share share with the team. it is lovely to have such caring families to work along side us.
From first visit impressed by friendly atmosphere staff always happy to help with questions. Contact very positive. Has improved overall with meetings and response.
Thank you for your feedback and happy that you have acknowledged are responsiveness and improvements.
I would like to thank all the staff at St Catherine's - the care was amazing with everyone playing their part. From my first interactions with them being so helpful in quickly organising my mother's move - everyone showed great care, love and support both to the resident and our family.
Thank you Fiona, so happy that you were pleased with the care provided and i shall inform our team
I have always felt that the care my sister receives is very good. She loves the staff; they treat her with respect and kindness, even on her bad days. The care home could be a little cleaner, as could her room. Food is sometimes not to standard, but mostly ok. Requests are always fulfilled if possible, so overall, I am very happy with the standard of care.
Thank you for your feedback and we take onboard on comments and shall strive to make continuous improvements within our home.
After having a traumatic hospital stay, Mum was transferred to St Catherine's as a permanent resident. All the staff have put our family fears to rest. They are wonderful, and Mum is receiving the best care and is very happy.
Thank you for your kind words, i shall pass this on to our team.
All staff very attentive to my mum's needs. She feels very well looked after by the nursing and carers. As a family, we are so grateful for the easy transition into her new home.
Thank you for your feedback and that your mum was well cared for.
When my mother was in hospital before being discharged, we were advised se is too frail and needed to be in a nursing home. St Catherine's came recommended and we were lucky to be shown around, and a room was available. We met with the staff and the room was perfect. Visiting my mum, I am impressed with the care not just at my mum's but all staff speak and smile to all residents, the care and compassion are exemplary. everyone is treated with compassion and dignity. We could not be happier with the staff, home and care.
Thank you so much for your feedback and the appreciation for our team
I stayed at the home for three weeks for recuperation following a hip replacement. The room was comfortable and well-appointed. The nursing and care assistant staff were very kind and helpful, and looked after me very well. The food was adequate and tasty if a bit basic. The administration staff were very supportive in arranging for physiotherapy on my return home. I would have no hesitation in recommending this care home.
We are glad you were overall happy with your stay and felt cared for by our team. We shall take the comments regarding food onboard. Wishing you all the best on your return home.
My family and I find St Catherine's Manor a good, caring home. My dad is happy with his carers and really looked after here. We appreciate all of you at St. Catherines.
My relative was worried about moving to a care home but since being in St Catherine’s, he has enjoyed the friendly, homely environment and the interactions with everyone from floor staff to management. He has told me that he doesn’t feel lonely anymore because there is always somebody around and he feels safe for the same reason.
Thank you so much for your feedback. We strive to make our home a friendly and welcoming environment. He is settling in well and making friends with other residents and staff here.
With such a friendly and caring team of staff, I can rest assured knowing that my family members are being treated with compassion, dignity, and respect. I have never seen them look happier and more relaxed. The new manager is very approachable and has done wonders for the home in such a short space of time.
Thank you so much for your feedback, as a team we are glad that you are able to acknowledge the changes we have implemented to improve our service. and make our residents feel safe and cared for.
It was my first time in a care facility and didn’t know what to expect and was nervous. I was admitted for post-op convalescence care and rehabilitation for 5 days. The care was excellent and they met my physiotherapy needs. I will definitely recommend it.
Thank you for your feedback, It was a pleasure to have you stay with us at St Catherine's and we are glad that you found your first care home experience so welcoming and pleasant.
I have the greatest respect for all the staff, for all the dedication and care they provide to the residents. The residents have various illnesses and most have some sort of dementia, so it can be very difficult. The staff still treat the residents with care and understanding.
Thank you very much for your kind words, I will share this with the staff, I am sure they will be thrilled to hear! Kind Regards.
St Catherine's Manor was great with my friendly. Although he was only there a day and a half, they were very accommodating, so polite and would apply any measure I asked of! He was so relieved and happy to come, and the view from his window was amazing. He loved it there!
Dear Leanne, thank you for your lovely feedback. We are very pleased to hear that your experience at St Catherine's Manor was a positive one.
visiting hours. Congratulations, St Catherines.
Dear Kevin, thank you for providing us with this feedback. We are very pleased to hear that you were happy with the palliative care your sister received during her stay with us.
My father became a patient at the start of the lockdown, and the staff went out of their way to make sure we were, and still are, always informed of any changes and made to feel comfortable at all times.
The rooms are always clean, and the staff, especially the manager are extremely polite and caring at all times. I would highly recommend on all aspects of care.
Thank you, Hayley, for taking the time to leave us a review. We are so happy to hear that you are happy with the support your father receives and that you feel well supported by the team yourselves. We will make sure your feedback is passed on to the team. Thanks again.
The home itself is a pleasant setting and a homely environment.
The manager is very polite and is an asset to St Catherine’s.
The staff are very friendly and caring. I have a good relationship with all the staff and am updated regularly with my mother's health.
The only negative is sometimes the laundry isn’t the best as some items have gone astray and some she has acquired. The other is long waits for answering the phone and the front door. Unfortunately, there isn’t a receptionist at the moment, and once this is resolved, I’m sure this will improve.
Thank you, Andrea, for taking the time to leave a review. We are pleased to hear that you are happy with the care your mother is being supported with. We have taken onboard all of your feedback and, passed on your kind words.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 December 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for St Catherine's Manor.
There are no upcoming events for St Catherine's Manor.
Awards / Recognitions (1)
- 30 Jan 2026Recipient: CHD Living Ltd
Accreditations
There are no accreditations posted yet for St Catherine's Manor.
Meet the Team (2)

At St Catherine’s, we strive to always provide the highest standard of nursing, respite, residential and specialist care.
We ensure that we meet all the needs and wishes of all our residents, focusing on person-centred care to truly make our residents’ time at St Catherine’s a pleasure. We would love to hear from you; if you would like to see our home for yourself, please don’t hesitate to contact me to arrange a tour.

Meet our Clinical Lead, a passionate healthcare professional dedicated to delivering high-quality care and supporting our team at St Catherine's Manor.
Frequently Asked Questions about St Catherine's Manor
What types of Care is St Catherine's Manor registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does St Catherine's Manor have?
There are 30 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at St Catherine's Manor?
Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is St Catherine's Manor to the centre of Guildford?
1.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Catherine's Manor to verify any information. View our terms and conditions. St Catherine's Manor has an Enhanced Service -more info.