St Catherine's Manor

Portsmouth Road, Artington, Guildford GU3 1LJ
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9.3 21 Reviews
  • St Catherine's Manor, Guildford
Part of the Loseley Estate, St Catherine's Manor is a large, 18th-century Georgian detached manor house located in Artington, Guildford. The manor is surrounded by 2.5 acres of outstanding natural beauty and conservation, and is just a short distance away from Guildford Town Centre. Nearby, you'll also find several local attractions - including Guildford Cathedral, Bird World, Guildford Museum and Guildford House Gallery.

The manor offers accommodation with nursing care for up to 34 older people - some of whom live with dementia. The nurses at St Catherine's Manor provide specialised care, ranging from general nursing to stroke, Parkinson's and end-of-life. Respite care options are also available.

Operated by CHD Living since 1994, it is one of a group of similar services run by CHD Living in the area, and focuses primarily on nursing care. Secondary focus is on respite, palliative & end-of-life care and support for those living with dementia.

In addition to specialist care, the manor offers a range of wellbeing and entertainment facilities including a hairdressing/manicure salon, a choice of lounges (including a reminiscence quiet lounge), freshly prepared home-cooked meals, individually tailored outings and a safe & secure terrace that overlooks well-maintained grounds.

Care is delivered to suit the needs of the individual always with respect, dignity and kindness. The dedicated, skilled team at St Catherine’s Manor provides high-quality, person-centred care in a friendly environment so that all residents can live their lives their way.
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Care Provided by St Catherine's Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 34 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1300
  • Self-Funded Residential Dementia Care: from £1300
  • Self-Funded Nursing Care: from £1300
  • Self-Funded Nursing Dementia Care: from £1300
  • RESPITE Self-Funded Residential Care: from £1300
  • RESPITE Self-Funded Residential Dementia Care: from £1300
  • RESPITE Self-Funded Nursing Care: from £1300
  • RESPITE Self-Funded Nursing Dementia Care: from £1300

These prices are only a guideline, please contact St Catherine's Manor to find out the exact price for your requirements.

Contact St Catherine's Manor to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact St Catherine's Manor to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in charge

  • Lena Kenyon (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 1996

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (3)

St Catherine's Manor Reviews (21)

9.3

St Catherine's Manor has a Review Score of 9.3 (9.323) out of 10, based on 6 reviews in the last 2 years.
Over all time St Catherine's Manor has 21 reviews.

Overall Experience
  • 17
  • 4
  • 0
  • 0
  • 0
Date Published
  • 21
  • 1
  • 3
  • 6
  • 15
Reviewer Connection to St Catherine's Manor
  • 6
  • 4
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 21, showing 21-21
Review from Valerie C (Daughter of Resident) published on 23 October 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Mum spent 18 months at St. Catherine's Manor. She was unable to get out of bed and needed 24-hour nursing care. The care given to her skin was better than the hospital. She got on really well with the staff. I found the carers seemed to know what she needed. She was asked what food she liked. They
would cook something especially for her. We were also very well supported and listened to any concerns. Extremely caring and well run.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.3 (9.323)

Overview of Review Score

The Review Score of 9.3 (9.323) out of 10 for St Catherine's Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.841 for St Catherine's Manor is calculated as follows: ( (60 Excellents x 5) + (7 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 69 Ratings = 4.841
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.482 Points relating to the number of positive Reviews for St Catherine's Manor is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8. 6 Positive Reviews ÷ 6.8 = 0.882
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Dec 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

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Lena Kenyon

Job Title: Registered Manager Joined: 2023

At St Catherine’s, we strive to always provide the highest standard of nursing, respite, residential and specialist care.


We ensure that we meet all the needs and wishes of all our residents, focusing on person-centred care to truly make our residents’ time at St Catherine’s a pleasure. We would love to hear from you; if you would like to see our home for yourself, please don’t hesitate to contact me to arrange a tour.

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Rowena Santos

Job Title: Clinical Lead

Meet our Clinical Lead, a passionate healthcare professional dedicated to delivering high-quality care and supporting our team at St Catherine's Manor.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Catherine's Manor to verify any information. View our terms and conditions. St Catherine's Manor has an Enhanced Service - more info.