Kings Lodge

Nutfield Park, Kings Cross Lane, South Nutfield, Redhill RH1 5PA
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9.9 41 Reviews
  • Kings Lodge, Redhill
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Care Provided by Kings Lodge

Primary Care Categories

  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 64 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Pet Friendly (or by arrangement)
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Good to Know

Owner

  • Alum Care Ltd

Person in Charge

  • Monica Buruiana (Registered manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (64)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (63)

Parking

  • There is free on-site parking

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Kings Lodge Reviews (41)

9.9

Kings Lodge has a Review Score of 9.9 (9.881) out of 10, based on 19 reviews in the last 2 years.
Over all time Kings Lodge has 41 reviews.

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Review from J A (Husband of Resident) published on 7 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am blown away by the exceptional care my wife Lynette has received at Kings Lodge centre for complex care in Surrey! Today happens to be her birthday, and the staff went above and beyond to make her feel special. As always, they have shown kindness, compassion and professionalism. Their dedication
to providing top notch care is truly commendable. I am so grateful to have this facility in our community. Thank you to the entire team for making my wife's birthday so special. Have made a real difference in our lives.
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Review from Elizabeth S (Sister of Resident) published on 7 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came into Kings Lodge to visit my beloved sister Lynette. She is looking very relaxed, clean, tidy, comfortable and well cared for by the staff. Always happy seeing and spending time with my sister. Staff members are very friendly, supportive, caring and empathetic. It feels good to know my sister
is in very safe and capable hands. Thank you to all staff members for everything. God bless you all and your families. Thanks for caring for Lynette
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Review from C W (Daughter of Resident) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We couldn't have asked for a better care home for mum. Kings Lodge has been the most peaceful and caring environment for mum to be in, after a tough year of illness. The team have all been so kind and thoughtful to mum and to the rest of us too, and you can see them doing the same to all residents.
We are very grateful to them all and would highly recommend Kings Lodge.
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Review from Karen B (Sister of Resident) published on 29 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother has been living at Kings Lodge for some time now, and I am so grateful for the care he receives. The staff are not only skilled in supporting his medical needs but also incredibly kind and patient. They treat him with dignity and always make the effort to include him in daily life, which
makes such a difference.


The home feels welcoming and safe, and the atmosphere is calm and caring. As a family, we're kept informed and involved, which gives us real peace of mind. It's clear that everyone here genuinely cares about the residents, and I can see how much effort they put into enriching everyone's life.


I can't thank the team enough for the compassion and dedication they show every day. I would wholeheartedly recommend Kings Lodge to anyone looking for a place where their loved one will be truly cared for.

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Review from S G (Wife of Resident) published on 30 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are caring beyond words. Attentive and reassuring they have so much time for patients listening to them and meeting and identifying there needs.
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Review from L M (Friend of Resident) published on 30 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We attended the BBQ what a lovely day. Everyone from staff managers and other family members. Food excellent plenty of it drinks plenty choice. Well done everyone. You need to get supermarkets and stores to donate food/drink etc for raffle prizes.
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Review from A A (Sister of Resident) published on 20 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister is very well looked after. She seems to be very happy here, there is plenty of activities in the home which keep she is very happy with. My sister has been in the care home since December and has settled in very nicely. The staff are very friendly and welcoming when we come to visit our sister
and always inform us of what she has been doing regarding activities or had a lovely walk around the garden.
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Review from K N (Sister of Resident) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister has been in the care home since December 2024. I have found the environment very bright and welcoming, with lots of stimulates and activities for the clients to get involved with. The staff are very friendly and informative. My sister's care has been excellent. My sister seems to be settled
and happy, her nursing care is excellent and the nurses are always ready to update on anything you want to ask. I am looking forward to the family BBQ in the garden, which is beautiful.
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Review from S V (Mother of Resident) published on 11 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely place, excellent care and kind, warm, understanding staff.
Cannot fault them for anything they always go above and beyond. Highly recommend this facility.
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Review from A H (Husband of Resident) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife came to Kings Lodge in January 2025 after having a stroke following an operation. She has been very well cared for by the staff and her smiles to show her approval are the means of which she operates here as she cannot speak. We are delighted with the care shown every day in this happy home
in Surrey. The rooms are excellent and the outlook is wonderful.
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Review from K L (Relative of Resident) published on 7 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kings Lodge Care Home for complex needs has provided not only a skilled, caring environment for our relative, but also a team approach with their family which is supportive, open and informative. We have just been supported in a long DST meeting, which went into depth on every aspect of their needs.
The duty manager led this meeting and provided a masterclass in communicating the reality of complex needs and the particular care of our relative. Thank you!
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Review from R L (Daughter of Resident) published on 7 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I genuinely don't know what we'd do without Kings Lodge Center for complex needs. It's the only place where I know my dear dad is safe. After 17 years of harrowing decline and nearly 2 years of my dad being passed around hospitals and care homes like an unwanted sack of potatoes. We found sanctuary,
knowledge and real support here. The worry used to give me panic attacks, now he's safe!
Reply from Mariana Ionescu, Duty Manager at Kings Lodge
Thank you for your kind review regarding your father's stay at Kings Lodge Centre for Complex Needs. We truly appreciate your feedback and will be sure to share it with our dedicated team.
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Review from Chloe E (Respite Resident) published on 30 October 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have just spent over 2 weeks at Kings Lodge and I must say the care provided was second to none. All staff are friendly, respectful and listen to how you want your care done and they respect that which is so important. Lots of activities are provided on the weekdays and the activity team are amazing.
The optional complimentary therapy massage was amazing and she was highly skilled and worked wonders on my pain. The only downside was that there is no bus that can fit multiple wheelchairs on so no group outings or days out of the centre happen anymore which is such a shame and lowers quality of life for permanent residents. Group outings into the public are so important to feel part of the community and feel involved in the outside world especially for the younger and more mobile residents who use wheelchairs. Apart from that the nursing care was amazing, care staff amazing and the other residents made me feel so welcome. I look forward to going back in December! Thank you so much!
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Review from S S (Son of Resident) published on 30 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kings Lodge has been a fantastic place for my father. The staff are excellent and always work diligently and with a lot of empathy. They ensure our loved ones are looked after well, are as comfortable as they can be and ensure great communication with families. The facilities are clean, modern and fit
for purpose. Management stay close to families and ensures they are heard and cared for.
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Review from Diane H (Sister of Resident) published on 12 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister was made to feel very welcome and soon felt "at home". After an extended stay in the hospital, the environment was a very welcome change. She is especially pleased with the quality of the food. As a family, we are grateful and appreciate the work of Kings Lodge.
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Review from S C (Daughter of Resident) published on 27 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have had the best of care for my mother, always such kindness, thoughtfulness and support.
We couldn't have asked for better, we will be forever grateful that we found Kings Lodge for my mother's final chapter in her life. We will think of the amazing staff and the wonderful care they have shown
always. Thank you!
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Review from B J (Husband of Resident) published on 27 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A professional, caring care home, considered by my wife and her family to be home, cared for by staff that are kind, thoughtful and supportive. Many many thanks, we are forever grateful.
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Review from M M (Friend of Resident) published on 27 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment we walked through King's Lodge's doors, we knew it was the right decision for our dear friend. The staff became our friends too, they were so caring, loving and helped us to organise events at Kings Lodge to make life for her more enjoyable. The staff are very caring and involve residents
in every activity. Very lively environment, clean and enjoyable.
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Review from J M (Friend of Resident) published on 27 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our dear friend was looked after and cared for so well by the staff/carers and nurses at Kings Lodge. We are so glad to know some of you as friends. Everyone at Kings Lodge goes above and beyond to try to make their residents' lives much more bearable.
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Review from Irene O (Mother of Resident) published on 10 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall very pleased with the care/support at Kings Lodge. Very friendly but professional team (nurses, management and care staff). My son has complex needs and it was a really worrying time for my family to put him into respite care. But he/we ended up happy and satisfied with the care, he is treated
with dignity. I recommend Kings Lodge!
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Current Review Score: 9.9 (9.881)

Overview of Review Score

The Review Score of 9.9 (9.881) out of 10 for Kings Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.881 for Kings Lodge is calculated as follows: ( (200 Excellents x 5) + (27 Goods x 4) ) ÷ 227 Ratings = 4.881
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Kings Lodge is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Jun 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Kings Lodge

What types of Care is Kings Lodge registered for?

Physical Disability, Visual / Hearing Impairment, Eating Disorders & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Kings Lodge have?

There are 64 Single Rooms.

What are the Facilities & Services at Kings Lodge?

Pet Friendly (or by arrangement), Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Kings Lodge to the centre of Redhill?

2.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kings Lodge to verify any information. View our terms and conditions. Kings Lodge has an Basic Service - more info.