Birdscroft Nursing Home, situated in a private road in Ashtead, offers a variety of services including elderly, dementia, respite care and convalescence stays.
The spacious main house provides three pleasant lounges, which creates a relaxing and peaceful environment to spend the day in, whilst overlooking the garden.
Birdscroft offer single bedrooms, of which the vast majority have en suite facilities and 6 en-suite wet rooms. Residents are strongly encouraged to personalise...
Birdscroft Nursing Home, situated in a private road in Ashtead, offers a variety of services including elderly, dementia, respite care and convalescence stays.
The spacious main house provides three pleasant lounges, which creates a relaxing and peaceful environment to spend the day in, whilst overlooking the garden.
Birdscroft offer single bedrooms, of which the vast majority have en suite facilities and 6 en-suite wet rooms. Residents are strongly encouraged to personalise their rooms with their own furnishings in order to make them feel at home.
The team of dedicated staff aim to maintain each resident's dignity and provide a high quality of life, in a calm and personalised environment. Staff strive to understand each resident’s individual needs and build their own personal relationship with them. With comprehensive care assessments, regular monitoring and reviews, staff strive to provide the highest standard of care delivery.
Birdscroft's dedicated activity co-ordinators run regular varied programmes to suit all tastes. Whether it's learning about the internet, visiting local sites or simply a walk, there is something for everyone to enjoy.
The staff make every effort to help residents continue with their own hobbies and interests or to take up something new. Reminiscence therapy is supported by Wi-Fi technology. Residents can, and are encouraged, to contact their relatives through either Skype or WhatsApp and they can also learn computer skills, including how to use the internet and e-mail.
Birdscroft host weekly Yoga 'keep-fit' sessions and musical entertainment is provided by professional artists throughout the year.
Meals are freshly prepared in-house, paying special attention to each resident’s dietary requirements.
The home is regularly visited by external health professionals including GPs, physiotherapists, dietitians, occupational therapist
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Care Provided by Birdscroft Nursing Home
Primary Care Categories
Older Person Care
Dementia
Learning Disability / Autism
Physical Disability
Visual / Hearing Impairment
Length of Stay
Permanent Care
Respite Care
Care Types Provided
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
For a maximum of 28 Service Users
Dementia Care Types
Mild Dementia
Moderate Dementia
Advanced/Complex Dementia
Other Care Provided
Parkinson's Disease
Stroke
Palliative / End of Life Care
COPD/Pulmonary Disease
Convalescent Care
Day Care
Facilities
Own Furniture if required
Pet Friendly (or by arrangement)
Close to Local shops
Near Public Transport
Lift
Wheelchair Access
Gardens
Phone Point in own room
Television point in own room
Residents Internet Access
Funding & Fees
Weekly Charges per Person
Type of care
Permanent
Respite
Residential Care
£1,500 - £1,800
£1,700 - £1,900
Residential Dementia Care
£1,500 - £1,800
£1,700 - £1,900
Nursing Care
£1,600 - £1,850
£1,750 - £1,950
Nursing Dementia Care
£1,650 - £1,900
£1,750 - £1,909
Fees are agreed following a full care assessment and are based on the individual care needs of the client.
The price(s) shown are provided by the care home. Contact Birdscroft Nursing Home for full pricing details and T&Cs.
Contact Birdscroft Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
Self-Funding (Private)
Local Authority with Top-up
Local Authority
NHS Continuing Healthcare (CHC)
Support you may be entitled to
If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Home is open 24/7, however, visiting for viewing needs to be arranged prior. Home is quite flexible with the viewing times as long as it is arranged with the home in advance.
Birdscroft Nursing Home has a Review Score of 9.4 (9.423) out of 10, based on 10 reviews in the last 2 years. Over all time Birdscroft Nursing Home has 34 reviews.
Review from Janet C (Regular Volunteer) published on 6 August 2026 Submitted via Postal Card•
Overall Experience
When I first came to Birdscroft it was pretty run-down. The care has always been excellent. Now both are excellent. The daily activities covers all abilities. I love if I have any worries etc, all the staff and especially the management are ready to listen & help. As a volunteer I enjoy my visits...
When I first came to Birdscroft it was pretty run-down. The care has always been excellent. Now both are excellent. The daily activities covers all abilities. I love if I have any worries etc, all the staff and especially the management are ready to listen & help. As a volunteer I enjoy my visits were I am always welcomed.
↩Reply from Oksana Savka, Home manager at Birdscroft Nursing Home
Thank you so much for your kind and heartfelt review! We're delighted to hear that you've noticed the positive changes at Birdscroft. It's wonderful to know that our daily activities meet everyone's needs and that our staff and management make you feel heard and valued. We truly appreciate your...
Thank you so much for your kind and heartfelt review! We're delighted to hear that you've noticed the positive changes at Birdscroft. It's wonderful to know that our daily activities meet everyone's needs and that our staff and management make you feel heard and valued. We truly appreciate your dedication as a volunteer and your kind words-they mean a lot to us. Thank you for being a part of our community!
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Review from Andrew M (Regular Volunteer) published on 29 July 2026 Submitted via Postal Card•
Overall Experience
I have been a volunteer at the care home for nearly 6 years. In that time I have seen the fabric and appearance of the home improve considerably for the better. It has a much better welcoming environment and while I have asked the residents if they are happy with the staff they give an emphatic...
I have been a volunteer at the care home for nearly 6 years. In that time I have seen the fabric and appearance of the home improve considerably for the better. It has a much better welcoming environment and while I have asked the residents if they are happy with the staff they give an emphatic definite yes!
↩Reply from Oksana Savka, Home manager at Birdscroft Nursing Home
Thank you so much for your wonderful review and for your dedicated service over the past six years. We're delighted to hear that you've noticed the improvements in the home's appearance and that the environment feels more welcoming. It's especially heartening to know that the residents are happy...
Thank you so much for your wonderful review and for your dedicated service over the past six years. We're delighted to hear that you've noticed the improvements in the home's appearance and that the environment feels more welcoming. It's especially heartening to know that the residents are happy with our staff - their satisfaction truly means a lot to us. Your commitment and care make a real difference, and we appreciate everything you do for our residents.
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Review from Lena R (Wife of Resident) published on 22 July 2026 Submitted via Postal Card•
Overall Experience
Staff are excellent. Room is very clean. Always a pleasure to come in to see husband as staff are wonderful. My husband could not be looked after better.
Thank you to all.
Staff are excellent. Room is very clean. Always a pleasure to come in to see husband as staff are wonderful. My husband could not be looked after better.
Thank you to all.
↩Reply from Oksana Savka, Home manager at Birdscroft Nursing Home
Thank you so much for your kind words! We're delighted to hear that our staff made your visits enjoyable and that your husband is receiving excellent care at Birdscroft.
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Review from Julie W (Daughter of Resident) published on 26 June 2026 Submitted via Postal Card•
Overall Experience
My mother has dementia and is not mobile, she is not really aware of her surroundings. Overall the home is good, the staff are excellent very kind and caring and provide a great standard of care to my mother. The home itself is very basic but always appears clean.
There is a wide range of...
My mother has dementia and is not mobile, she is not really aware of her surroundings. Overall the home is good, the staff are excellent very kind and caring and provide a great standard of care to my mother. The home itself is very basic but always appears clean. There is a wide range of activities for those who wish to join in & special days are celebrated.
The cost is ridiculous, I do not know how this is justified. I would want 5* luxury for that.
↩Reply from Oksana Savka, Home manager at Birdscroft Nursing Home
Dear Julie, thank you for sharing your feedback. We appreciate your insights and I have passed your comment to the senior management team. Please feel free to contact me directly so we can discuss how to resolve this. Your satisfaction is very important to us, and we hope to have the chance to improve your experience.
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Review from David H (Husband of Resident) published on 12 June 2026 Submitted via Postal Card•
Overall Experience
I am more than happy with the care of Sabine at Birdscroft. Staff are always very helpful and enthusuastic at events & day to day care. I am always made very welcome on my regular visits.
I am more than happy with the care of Sabine at Birdscroft. Staff are always very helpful and enthusuastic at events & day to day care. I am always made very welcome on my regular visits.
↩Reply from Oksana Savka, Home manager at Birdscroft Nursing Home
We're delighted to hear that our team have been able to provide you with such positive experiences. Your satisfaction and comfort are our top priorities, and we're glad you feel welcomed every time you visit.
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Review from S A (Son-in-law of Resident) published on 12 June 2026 Submitted via Postal Card•
Overall Experience
All the staff are very caring and attentive towards Mum, they do their best to accomadate all Mums needs and comfort. Its very comforting to know that Mum is in very safe hands and is treated with dignity and respect. I am always made to feel welcome no matter how busy they all are.
Mum is 100yrs...
All the staff are very caring and attentive towards Mum, they do their best to accomadate all Mums needs and comfort. Its very comforting to know that Mum is in very safe hands and is treated with dignity and respect. I am always made to feel welcome no matter how busy they all are.
Mum is 100yrs old on June 24-2026, the staff are ensuring the day is well celebrated with a tea party for friends and family.
↩Reply from Oksana Savka, Home manager at Birdscroft Nursing Home
Thank you so much for your kind words and for sharing your positive experience. We're truly delighted to hear that your relative feels cared for and comfortable with us. Celebrating her 100th birthday is a special milestone, and we're honored to be part of her special day. Our team is dedicated to...
Thank you so much for your kind words and for sharing your positive experience. We're truly delighted to hear that your relative feels cared for and comfortable with us. Celebrating her 100th birthday is a special milestone, and we're honored to be part of her special day. Our team is dedicated to providing respectful and attentive care, and it's wonderful to know that our efforts make a difference. We all looking forward to celebrating many more special moments with your relative and family.
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Review from Rosemary C (Wife of Resident) published on 12 June 2026 Submitted via Postal Card•
Overall Experience
Overall I have found the care home very good. The staff are very approachable and helpful both admin and nursing. The home is well maintained and kept very clean. The residents appear happy and enjoy the various activities provided. Visitors are made very welcome and this includes dogs!
I can...
Overall I have found the care home very good. The staff are very approachable and helpful both admin and nursing. The home is well maintained and kept very clean. The residents appear happy and enjoy the various activities provided. Visitors are made very welcome and this includes dogs!
I can highly recommend the nursing home.
↩Reply from Oksana Savka, Home manager at Birdscroft Nursing Home
Thank you so much for your kind words and detailed review. We're delighted to hear that you found the care home to be welcoming, well-maintained, and that both residents and visitors, including dogs, feel comfortable here. Our team strives to provide the best possible care and a positive...
Thank you so much for your kind words and detailed review. We're delighted to hear that you found the care home to be welcoming, well-maintained, and that both residents and visitors, including dogs, feel comfortable here. Our team strives to provide the best possible care and a positive environment, so it's wonderful to know our efforts are appreciated. We truly value your recommendation and look forward to continuing to provide excellent care.
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Review from T N (Daughter of Resident) published on 11 June 2026 Submitted via Postal Card•
Overall Experience
The level of care, compassion and professionalism shown by the entire team at Birdscroft has been truly exceptional.
The staff treat my lovely mummy with dignity, patience, and genuine warmth, creating a safe and comforting environment tailored to my mothers dementia needs. I am deeply grateful...
The level of care, compassion and professionalism shown by the entire team at Birdscroft has been truly exceptional.
The staff treat my lovely mummy with dignity, patience, and genuine warmth, creating a safe and comforting environment tailored to my mothers dementia needs. I am deeply grateful for the dedication and empathy shown on a daily basis.
↩Reply from Oksana Savka, Home manager at Birdscroft Nursing Home
Thank you so much for taking the time to share your kind words and feedback regarding the care your mother. We truly appreciate your trust and are grateful for the opportunity to support your family. Your positive review motivates us to continue providing compassionate and dedicated care.
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Review from E C (Resident / Service User) published on 3 June 2026 Submitted via Postal Card•
Overall Experience
The staff are very good I have anything I need now. The food I find very good most of the time
I like my room I am well looked after
The staff are very good I have anything I need now. The food I find very good most of the time
I like my room I am well looked after
↩Reply from Vineetha Rajan, Operations Manager at Birdscroft Nursing Home
Thank you So much for your lovely valuable feed back. It means a lot to all of us and grateful to be part of your life.
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Review from C P (Daughter of Resident) published on 14 April 2026 Submitted via Website•
Overall Experience
Thank you for your ongoing support Oksana, Lauren, Francis and carer team. We appreciate your time, patience and care for dad as well as adapting to his changing needs over time. We appreciate the updates, communication and working together to listen/share feedback with the common goal to support...
Thank you for your ongoing support Oksana, Lauren, Francis and carer team. We appreciate your time, patience and care for dad as well as adapting to his changing needs over time. We appreciate the updates, communication and working together to listen/share feedback with the common goal to support dad in the best way possible.
↩Reply from Oksana Savka, Home manager at Birdscroft Nursing Home
Thank you so much for your kind words! We're delighted to hear that you had a positive experience at Birdscroft. Your satisfaction means a lot to us, and we're committed to continue providing the best service possible. If there's anything else we can do for you, please don't hesitate to reach out!
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Review from Mairead G (Sister of Resident) published on 9 September 2024 Submitted via Postal Card•
Overall Experience
Five-star review - excellent staff, great care, delighted with excellent treatment my brother has had. Staff are so kind and caring and I would highly recommend Birdscroft Nursing Home and know my brother is in safe hands which is a huge reassurance.
Five-star review - excellent staff, great care, delighted with excellent treatment my brother has had. Staff are so kind and caring and I would highly recommend Birdscroft Nursing Home and know my brother is in safe hands which is a huge reassurance.
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Review from A D (Daughter of Resident) published on 13 March 2024 Submitted via Postal Card•
Overall Experience
All the staff at Birdscroft have cared for my mother to the very highest standard. I was kept informed as to my mother's health fully at all times. When she required hospital treatment they arranged it without delay. I couldn't have wished for my lovely mother to have been cared for better....
All the staff at Birdscroft have cared for my mother to the very highest standard. I was kept informed as to my mother's health fully at all times. When she required hospital treatment they arranged it without delay. I couldn't have wished for my lovely mother to have been cared for better. Birdscroft has a warm and welcoming atmosphere and you feel that you are part of an extended family. Amazing caregivers!
↩Reply from Oksana Savka, Manager at Birdscroft Nursing Home
Thank you for sharing your experience with Birdscroft Nursing Home. We're pleased to hear that you have found the level of care to be of the highest quality. It is reassuring to know that your mother received all the required treatment and you found the home's atmosphere warm and welcoming. Your feedback will be shared with all our team at Birdscroft.
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Review from L C (Niece of Resident) published on 31 January 2024 Submitted via Postal Card•
Overall Experience
My uncle was taken into Birdscroft Nursing Home in August 2023 and suddenly passed away on 25th December 2023. He was very difficult with his dementia and became depressed. Despite all of this, the care of the staff was second to none. They were all so kind and loving to him. We, as a family, were...
My uncle was taken into Birdscroft Nursing Home in August 2023 and suddenly passed away on 25th December 2023. He was very difficult with his dementia and became depressed. Despite all of this, the care of the staff was second to none. They were all so kind and loving to him. We, as a family, were really impressed and are so thankful to them all. He was an accomplished organist and had sung with choirs. The staff liaised with the family to get a keyboard in for him and even suggested starting a resident choir for him to play for. This all meant so much to him and really helped him out of his depression.
↩Reply from Oksana Savka, Manager at Birdscroft Nursing Home
Thank you so much for your feedback. Staff at Birdscroft Nursing Home always aim to provide the best care and aspire to make a difference in residents' lives. We feel very privileged to get to know your uncle, who was such a talented organist, and everyone loved listening to his music. All our team is happy that your experience with us was so positive. Our thoughts are with you.
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Review from Katy O (Daughter of Resident) published on 27 December 2023 Submitted via Website•
Overall Experience
Mum was moved to Birdscroft in May 2022 from a different care home and whilst the furnishings might not have been so good, the care at the home was immediately obvious. Mum settled very quickly and it was clear she was well looked after and cared for with kindness and affection.
Mum was moved to Birdscroft in May 2022 from a different care home and whilst the furnishings might not have been so good, the care at the home was immediately obvious. Mum settled very quickly and it was clear she was well looked after and cared for with kindness and affection.
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Review from Sylvia C (Wife of Resident) published on 13 December 2023 Submitted via Postal Card•
Overall Experience
In the time my husband spent in the nursing home, I couldn't wish for a nicer place. Everyone was so welcoming and friendly and always had time for you. My husband was cared for and looked after so well with the staff who he got on with very well.
He joined in all the activities which he loved and...
In the time my husband spent in the nursing home, I couldn't wish for a nicer place. Everyone was so welcoming and friendly and always had time for you. My husband was cared for and looked after so well with the staff who he got on with very well. He joined in all the activities which he loved and they were excellent.
I would say it was a lovely experience for me and my family, knowing he was safe, well looked after and cared for and happy.
↩Reply from Oksana Savka, Manager at Birdscroft Nursing Home
Thank you so much for your feedback. We are pleased that you found your experience at Birdscroft so positive and it was very hard to say goodbye to your husband as we all were very fond of him. We are all going to miss him very much and hope he is happy at his new home. Birdscroft's door is always open for you and your husband.
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Review from P F (Son of Resident) published on 8 September 2023 Submitted via Postal Card•
Overall Experience
My mother was with Birdcroft for the final five weeks of her life. The staff were exceptional in looking after her during this stressful period. Very caring and accommodating. I cannot thank you enough for making Mum feel that she was at home.
My mother was with Birdcroft for the final five weeks of her life. The staff were exceptional in looking after her during this stressful period. Very caring and accommodating. I cannot thank you enough for making Mum feel that she was at home.
↩Reply from Oksana Savka, Manager at Birdscroft Nursing Home
Thank you for your kind words. Our team at Birdscroft Nursing Home are dedicated to delivering high standards of care, and we are pleased that your mother was looked after so well. Our thoughts are with you and your family during this sad time.
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Review from C B (Daughter of Resident) published on 24 May 2023 Submitted via Website•
Overall Experience
Our dad was discharged from a 5-week stay in hospital to Birdscroft Nursing Home with the expectation he was there to recover, however, sadly his decline was rapid and the lovely staff coped with him and with us so well in this tricky period. We feel very lucky that the manager agreed to place him...
Our dad was discharged from a 5-week stay in hospital to Birdscroft Nursing Home with the expectation he was there to recover, however, sadly his decline was rapid and the lovely staff coped with him and with us so well in this tricky period. We feel very lucky that the manager agreed to place him and made every arrangement for some special equipment etc to be available. We instantly found that he was in capable and compassionate hands - the nurse was exceptionally reassuring and informative and quick-acting where necessary. Sadly we didn’t have time to get to know a lot about the general running of the home but it seems very well managed now despite the funding restraints.
↩Reply from Oksana Savka, Manager at Birdscroft Nursing Home
Thank you so much for your kind comments. We are pleased to hear that your father was in capable and compassionate hands at Birdscroft. Our thoughts are with you and your family during this sad time.
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Review from Sylvia C (Wife of Resident) published on 28 February 2023 Submitted via Postal Card•
Overall Experience
On entering the home it has a very warm and friendly atmosphere and approachable staff who are very caring. Excellent activities, very pleased with everything so far. My husband seems settled as they have taken a lot of time and care with him as he was very anxious due to being in hospital for...
On entering the home it has a very warm and friendly atmosphere and approachable staff who are very caring. Excellent activities, very pleased with everything so far. My husband seems settled as they have taken a lot of time and care with him as he was very anxious due to being in hospital for three months.
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Review from Jacqueline H (Wife of Resident) published on 12 January 2023 Submitted via Postal Card•
Overall Experience
My husband's dementia has deteriorated following Covid caught in another care home and he was placed by social services in Birdcroft Nursing Home. It was a very fortunate day for him and for us as a family. The thoughtful and professional care that he received from the moment he arrived and the...
My husband's dementia has deteriorated following Covid caught in another care home and he was placed by social services in Birdcroft Nursing Home. It was a very fortunate day for him and for us as a family. The thoughtful and professional care that he received from the moment he arrived and the consideration of us as a family was outstanding and very person-centred right up to the day of his passing. I can only describe it as compassionate loving kindness.
↩Reply from Oksana Savka, Manager at Birdscroft Nursing Home
Thank you for your kind feedback. The care and well-being of every resident are our priority and it is very rewarding to hear about such a positive experience you had at Birdscroft.
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Review from Donna O (Daughter of Resident) published on 20 December 2022 Submitted via Website•
Overall Experience
Thank you to the team at Birdscroft for looking after dad in his final days. The manager, deputy and nursing staff were very kind and so comforting to mum and I. He was much more peaceful there than in the hospital, I was grateful there was no problem to be with him as much as we needed to be as...
Thank you to the team at Birdscroft for looking after dad in his final days. The manager, deputy and nursing staff were very kind and so comforting to mum and I. He was much more peaceful there than in the hospital, I was grateful there was no problem to be with him as much as we needed to be as well.
↩Reply from Oksana Savka, Manager at Birdscroft Nursing Home
Your review is much appreciated and we are pleased to hear that your father was well cared for. We are very sorry for your loss and are thinking of you at this sad time.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 September 2023
Overall Requires improvement
CaringGood
EffectiveGood
ResponsiveGood
SafeRequires improvement
Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
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Upcoming Events
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (1)
Oksana SavkaJob Title Registered ManagerJoined 2021
Hello, I'm Oksana, and I'm the Home Manager at
Birdscroft Nursing Home.
Birdscroft is a special place — set on a quiet private road in the heart of...
Hello, I'm Oksana, and I'm the Home Manager at
Birdscroft Nursing Home.
Birdscroft is a special place — set on a quiet private road in the heart of Surrey, with beautiful gardens, light-filled rooms, and an atmosphere that feels calm, welcoming, and genuinely like home from the moment you arrive.
What I'm most proud of is our team. They don't just care for our residents — they truly know them. Their stories, their routines, their preferences, and the little things that brighten their day. That personal connection is something we nurture from day one, and it makes all the difference.
Life at Birdscroft is full and meaningful. Residents enjoy a varied activities programme, freshly prepared meals tailored to their tastes, and the company of people who genuinely care about their wellbeing. Whether it's a quiet moment in the lounge, a trip to a local attraction, or a celebratory event in the garden — every day has something to look forward to.
For families, I know that choosing a care home is one of the hardest decisions you will ever face. I want you to
know that at Birdscroft, your loved one is in safe hands — and so are you. We are here to support the whole family, every step of the way.
We would love to welcome you. Please do come and visit us — have a cup of tea, meet the team, and see Birdscroft for yourself.
Frequently Asked Questions about Birdscroft Nursing Home
What types of Care is Birdscroft Nursing Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Birdscroft Nursing Home have?
There are 28 Single Rooms.
What are the Facilities & Services at Birdscroft Nursing Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Birdscroft Nursing Home to the centre of Ashtead?
0.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Birdscroft Nursing Home to verify any information. View our terms and conditions. Birdscroft Nursing Home has an Enhanced Service -what an Enhanced Service includes.
