






Birdscroft Nursing Home, situated in a private road in Ashtead, offers a variety of services including elderly, dementia, respite care and convalescence stays.
The spacious main house provides three pleasant lounges, which creates a relaxing and peaceful environment to spend the day in, whilst overlooking the garden.
Birdscroft offer single bedrooms, of which the vast majority have en suite facilities and 6 en-suite wet rooms. Residents are strongly encouraged to personalise...
Care Provided by Birdscroft Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 28 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are agreed following a full care assessment and are based on the individual care needs of the client.
The price(s) shown are provided by the care home. Contact Birdscroft Nursing Home for full pricing details and T&Cs.
Contact Birdscroft Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Cardinal Healthcare
- Private Owned
Person in charge
- Oksana Savka (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2022
- Number of floors: 1
Room Information
- Single Rooms (28)
- Single Rooms with ensuite Wet Room (22)
Visiting
- Home is open 24/7, however, visiting for viewing needs to be arranged prior. Home is quite flexible with the viewing times as long as it is arranged with the home in advance.
Parking
- There is parking on site
Birdscroft Nursing Home Reviews (34)
Birdscroft Nursing Home has a Review Score of 9.5 (9.498) out of 10, based on 11 reviews in the last 2 years.
Over all time Birdscroft Nursing Home has 34 reviews.
My mum has recently moved into Birdscroft Nursing Home and was not in a great way when she moved in. I live in Australia and my sister is not in good health at the moment. We cannot fault the care she has received and the beautiful staff who have gone above and beyond in every way possible to help her settle into her new home. The staff have made her feel very special. I'm glad I got to visit and can rest assured my mum is in the best hands.
Thank you very much for your feedback, these comments mean a lot to out team and remind us why we do this wonderful job.
The care, compassion and respect that were shown to my mum, my brother and I when my mum was ill and sadly passed away were exceptional, I cannot thank them enough.
Thank you, we appreciate you taking the time to share your experience. We understand how upsetting it must have been for you and all your family. I am pleased to hear that you felt our team lived up to expectations and looked after your mother with dignity and compassion during her time at Birdscroft.
My grandmother has recently moved to this home and we have been nothing but impressed by the warmth and friendliness of the staff. The cleanliness of the home and the responsiveness and accommodation to the needs of our loved ones. We feel assured she is happy and well cared for.
Kind regards.
From day one of my partners care in Birdscroft has been joyous and very peace of mind time. Every single one of the staff/nurses is so lovely and very caring, nothing is too much trouble.
We found all the staff very professional and always happy to help with any problems, the home was always clean and good home cooking, I can highly recommend Birdscroft and once again would like to thank the management and staff for the care that mum received during her time there.
Thank you so much for such a lovely response. It was an absolute honour to care for your mum and dad and I am so glad that your dad got to spend precious time with your mum. We very much believe that it is not just our residents we look after but everyone important to them. We aim to be there to...
I found the staff very helpful in looking after my husband, He seems very happy. Very clean everywhere. There's always someone in attendance. Medicines are given regularly. In all very good.
Many thanks for your kind words and lovely review. It is an honour to care for your husband and I am pleased that you feel that there is always support around if you need it. It has been lovely to have you visit and your visits have such a wonderful impact on your husband.
The staff are fabulous and always happy to help. We are always greeted with a smile when we arrive.
Over this time the home has definitely improved. Many of the resident's rooms have been updated as well as the communal areas. Cleanliness is excellent.
We have attended a couple of functions where relatives were invited to attend. The last event being a summer barbecue, complete with entertainment.
The gardens are now looking much nicer with the introduction of pergolas and grapevines.
There is a wide range of regular activities, with entertainers and animal visits. Bedridden patients are also included with room visits.
Recently a tropical fish tank and two budgerigars have been introduced for the patient's stimulation. This appears to have gone down very well with the residents. My understanding is that more is planned once funding is secured.
Could an external visit be planned to a garden centre or tea room at some point?
Thank you for this lovely review, Birdcroft are constantly striving to make the environment a happier and fulfilling home for all residents, staff, family and friends. The staff are happy to assist with any queries that you have.
Everyone looked after my grandmother very well. Could not ask for any better. All staff are lovely, extremely caring and it was so relieving to know that she was in a good place and looked after well.
The staff were very caring and looked after my father well. He had a lovely room with a shower which was very good on the ground floor. It was overlooking the garden. The food was always good and I feel relieved that my Dad spent his last days at Birdscroft and loved it. This is indeed a good feeling.
We were always welcome to visit him at any time of the day and were always offered tea. The nurses kept us informed of everything and even all the carers were very informative. It was a pleasure seeing my Dad settled in so well at Birdscroft. Thank you to everyone at Birdscroft.
Thank you for your kind review, we are so glad that your dad's time at Birdscroft was a happy one. Our staff work hard to make the home a safe and happy home for both residents and their families.
My grandmom has been in Birdscroft Nursing Home for the last 1.5 years. I would say that the care is excellent. As the home is small and has a limited number of residents, they look after my granny very well. They allocated a specific nurse/carer who looks after my granny and whenever I go and visit her, she explains in detail her medical condition. I suggest everyone go and have a look at the home before making up your mind.
Thank you very much for your kind review, our staff strive to make the Birdscroft a wonderful home for your relatives.
It's pretty good. I will recommend it. My wife has been there two and a half years. We find the staff do a great job, and we are very happy with it.
My Nan has been at Birdscroft nursing home for the past months and despite we were not keen for her to go into care, we were pleasantly surprised by the professionalism, welcome and support we received from the Manager and staff at the home. The whole atmosphere is homely, dining room as you would expect in a good restaurant and the food is really good. We visit at various times of the day and week, so far we found that not only our Nan but all residents are treated with great respect. The staff knows us very well as if we have been there for a long time. Now with the good weather, we found that Nan and other residents are enjoying themselves in the garden, even having lunch under the pergola in the garden. Thank you for looking after our Nan so well.
My mother was a resident at Birdscroft for a short period of time. Both my sister and I found the home to be very caring, all the staff were very good with all the residents every time we visited. The activities were great and it was a pleasure visiting her and the home. All credit goes to the dedicated team and senior management.
They treat the residents with dignity and keep relatives informed about ongoing care.
The nursing home has had many improvements re decor, garden etc. since my mother has become a resident and it has enhanced the experience.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 September 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Birdscroft Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Birdscroft Nursing Home.
Accreditations
There are no accreditations posted yet for Birdscroft Nursing Home.
Meet the Team (1)

Birdscroft Nursing Home.
Birdscroft is a special place — set on a quiet private road in the heart of Surrey, with beautiful gardens, light-filled rooms, and an atmosphere that feels calm, welcoming, and genuinely like home from the moment you arrive.
What I'm most proud of is our team. They don't just care for our residents — they truly know them. Their stories, their routines, their preferences, and the little things that brighten their day. That personal connection is something we nurture from day one, and it makes all the difference.
Life at Birdscroft is full and meaningful. Residents enjoy a varied activities programme, freshly prepared meals tailored to their tastes, and the company of people who genuinely care about their wellbeing. Whether it's a quiet moment in the lounge, a trip to a local attraction, or a celebratory event in the garden — every day has something to look forward to.For families, I know that choosing a care home is one of the hardest decisions you will ever face. I want you to
know that at Birdscroft, your loved one is in safe hands — and so are you. We are here to support the whole family, every step of the way.
We would love to welcome you. Please do come and visit us — have a cup of tea, meet the team, and see Birdscroft for yourself.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Birdscroft Nursing Home to verify any information. View our terms and conditions. Birdscroft Nursing Home has an Enhanced Service -more info.