Birdscroft Nursing Home, situated in a private road in Ashtead, offers a variety of services including elderly, dementia, respite care and convalescence stays.
The spacious main house provides three pleasant lounges, which creates a relaxing and peaceful environment to spend the day in, whilst overlooking the garden.
Birdscroft offer single bedrooms, of which the vast majority have en suite facilities and 6 en-suite wet rooms. Residents are strongly encouraged to personalise...
Birdscroft Nursing Home, situated in a private road in Ashtead, offers a variety of services including elderly, dementia, respite care and convalescence stays.
The spacious main house provides three pleasant lounges, which creates a relaxing and peaceful environment to spend the day in, whilst overlooking the garden.
Birdscroft offer single bedrooms, of which the vast majority have en suite facilities and 6 en-suite wet rooms. Residents are strongly encouraged to personalise their rooms with their own furnishings in order to make them feel at home.
The team of dedicated staff aim to maintain each resident's dignity and provide a high quality of life, in a calm and personalised environment. Staff strive to understand each resident’s individual needs and build their own personal relationship with them. With comprehensive care assessments, regular monitoring and reviews, staff strive to provide the highest standard of care delivery.
Birdscroft's dedicated activity co-ordinators run regular varied programmes to suit all tastes. Whether it's learning about the internet, visiting local sites or simply a walk, there is something for everyone to enjoy.
The staff make every effort to help residents continue with their own hobbies and interests or to take up something new. Reminiscence therapy is supported by Wi-Fi technology. Residents can, and are encouraged, to contact their relatives through either Skype or WhatsApp and they can also learn computer skills, including how to use the internet and e-mail.
Birdscroft host weekly Yoga 'keep-fit' sessions and musical entertainment is provided by professional artists throughout the year.
Meals are freshly prepared in-house, paying special attention to each resident’s dietary requirements.
The home is regularly visited by external health professionals including GPs, physiotherapists, dietitians, occupational therapist
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Care Provided by Birdscroft Nursing Home
Primary Care Categories
Older Person Care
Dementia
Learning Disability / Autism
Physical Disability
Visual / Hearing Impairment
Length of Stay
Permanent Care
Respite Care
Care Types Provided
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
For a maximum of 28 Service Users
Dementia Care Types
Mild Dementia
Moderate Dementia
Advanced/Complex Dementia
Other Care Provided
Parkinson's Disease
Stroke
Palliative / End of Life Care
COPD/Pulmonary Disease
Convalescent Care
Day Care
Facilities
Own Furniture if required
Pet Friendly (or by arrangement)
Close to Local shops
Near Public Transport
Lift
Wheelchair Access
Gardens
Phone Point in own room
Television point in own room
Residents Internet Access
Funding & Fees
Weekly Charges per Person
Type of care
Permanent
Respite
Residential Care
£1,500 - £1,800
£1,700 - £1,900
Residential Dementia Care
£1,500 - £1,800
£1,700 - £1,900
Nursing Care
£1,600 - £1,850
£1,750 - £1,950
Nursing Dementia Care
£1,650 - £1,900
£1,750 - £1,909
Fees are agreed following a full care assessment and are based on the individual care needs of the client.
The price(s) shown are provided by the care home. Contact Birdscroft Nursing Home for full pricing details and T&Cs.
Contact Birdscroft Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
Self-Funding (Private)
Local Authority with Top-up
Local Authority
NHS Continuing Healthcare (CHC)
Support you may be entitled to
If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Home is open 24/7, however, visiting for viewing needs to be arranged prior. Home is quite flexible with the viewing times as long as it is arranged with the home in advance.
Birdscroft Nursing Home has a Review Score of 9.4 (9.423) out of 10, based on 10 reviews in the last 2 years. Over all time Birdscroft Nursing Home has 34 reviews.
Review from Isobel W (Daughter of Resident) published on 20 December 2022 Submitted via Postal Card•
Overall Experience
My mum has recently moved into Birdscroft Nursing Home and was not in a great way when she moved in. I live in Australia and my sister is not in good health at the moment. We cannot fault the care she has received and the beautiful staff who have gone above and beyond in every way possible to help...
My mum has recently moved into Birdscroft Nursing Home and was not in a great way when she moved in. I live in Australia and my sister is not in good health at the moment. We cannot fault the care she has received and the beautiful staff who have gone above and beyond in every way possible to help her settle into her new home. The staff have made her feel very special. I'm glad I got to visit and can rest assured my mum is in the best hands.
↩Reply from Oksana Savka, Manager at Birdscroft Nursing Home
Thank you very much for your feedback, these comments mean a lot to out team and remind us why we do this wonderful job.
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Review from S E (Son of Resident) published on 15 November 2022 Submitted via Website•
Overall Experience
I would recommend this care home to anyone who asked me due to the care and compassion shown towards my mum whilst she resided here. The food was always described by my mum as plentiful and delicious and she was never short of a cup of tea or a biscuit. We were able to personalise her room and...
I would recommend this care home to anyone who asked me due to the care and compassion shown towards my mum whilst she resided here. The food was always described by my mum as plentiful and delicious and she was never short of a cup of tea or a biscuit. We were able to personalise her room and bring some of her own furniture. All the staff took the time to speak to my mum and when I phoned or visited we were always given a good update by people who appeared to genuinely know my mum. The staff work so hard here, it may not be the ritz but it is homely just how my mum liked it.
The care, compassion and respect that were shown to my mum, my brother and I when my mum was ill and sadly passed away were exceptional, I cannot thank them enough.
↩Reply from Oksana Savka, Manager at Birdscroft Nursing Home
Thank you, we appreciate you taking the time to share your experience. We understand how upsetting it must have been for you and all your family. I am pleased to hear that you felt our team lived up to expectations and looked after your mother with dignity and compassion during her time at Birdscroft.
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Review from Nick D (Grandson of Resident) published on 1 April 2022 Submitted via Website•
Overall Experience
My grandmother has recently moved to this home and we have been nothing but impressed by the warmth and friendliness of the staff. The cleanliness of the home and the responsiveness and accommodation to the needs of our loved ones. We feel assured she is happy and well cared for.
My grandmother has recently moved to this home and we have been nothing but impressed by the warmth and friendliness of the staff. The cleanliness of the home and the responsiveness and accommodation to the needs of our loved ones. We feel assured she is happy and well cared for.
↩Reply from Oksana Savka, Manager at Birdscroft Nursing Home
Dear Nick, thank you very much for your kind words. I will relay your feedback to our team.
Kind regards.
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Review from C J (Partner of Resident) published on 26 August 2021 Submitted via Postal Card•
Overall Experience
From day one of my partners care in Birdscroft has been joyous and very peace of mind time. Every single one of the staff/nurses is so lovely and very caring, nothing is too much trouble.
From day one of my partners care in Birdscroft has been joyous and very peace of mind time. Every single one of the staff/nurses is so lovely and very caring, nothing is too much trouble.
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Review from Susan P (Daughter of Resident) published on 29 June 2021 Submitted via Website•
Overall Experience
My mum was in the late stages of dementia when she moved into Birdscroft Nursing Home, we cannot thank the management and staff enough for the kindness, care and compassion they not only showed to my mum before she sadly passed away but also to my dad. Whenever he visited mum the staff were there...
My mum was in the late stages of dementia when she moved into Birdscroft Nursing Home, we cannot thank the management and staff enough for the kindness, care and compassion they not only showed to my mum before she sadly passed away but also to my dad. Whenever he visited mum the staff were there to comfort dad when mum was having a bad day, they even made sure he had eaten and if not would offer him something to eat and drink.
We found all the staff very professional and always happy to help with any problems, the home was always clean and good home cooking, I can highly recommend Birdscroft and once again would like to thank the management and staff for the care that mum received during her time there.
↩Reply from Jacqui Fleming, Manager at Birdscroft Nursing Home
Thank you so much for such a lovely response. It was an absolute honour to care for your mum and dad and I am so glad that your dad got to spend precious time with your mum. We very much believe that it is not just our residents we look after but everyone important to them. We aim to be there to...
Thank you so much for such a lovely response. It was an absolute honour to care for your mum and dad and I am so glad that your dad got to spend precious time with your mum. We very much believe that it is not just our residents we look after but everyone important to them. We aim to be there to provide the care and take away the stress so family and friends can create new memories.
We are waiting for your dad to come and join us for lunch.
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Review from Lorna H (Wife of Resident) published on 23 April 2021 Submitted via Postal Card•
Overall Experience
I found the staff very helpful in looking after my husband, He seems very happy. Very clean everywhere. There's always someone in attendance. Medicines are given regularly. In all very good.
I found the staff very helpful in looking after my husband, He seems very happy. Very clean everywhere. There's always someone in attendance. Medicines are given regularly. In all very good.
↩Reply from Jacqui Fleming, Manager at Birdscroft Nursing Home
Dear Lorna,
Many thanks for your kind words and lovely review. It is an honour to care for your husband and I am pleased that you feel that there is always support around if you need it. It has been lovely to have you visit and your visits have such a wonderful impact on your husband.
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Review from Christopher R (Son of Resident) published on 8 October 2019 Submitted via Website•
Overall Experience
My mother has been in Birdscroft for just over two years. The staff are fabulous and always happy to help. We are always greeted with a smile when we arrive.
Over this time the home has definitely improved. Many of the resident's rooms have been updated as well as the communal areas....
My mother has been in Birdscroft for just over two years. The staff are fabulous and always happy to help. We are always greeted with a smile when we arrive. Over this time the home has definitely improved. Many of the resident's rooms have been updated as well as the communal areas. Cleanliness is excellent. We have attended a couple of functions where relatives were invited to attend. The last event being a summer barbecue, complete with entertainment. The gardens are now looking much nicer with the introduction of pergolas and grapevines. There is a wide range of regular activities, with entertainers and animal visits. Bedridden patients are also included with room visits. Recently a tropical fish tank and two budgerigars have been introduced for the patient's stimulation. This appears to have gone down very well with the residents. My understanding is that more is planned once funding is secured.
Could an external visit be planned to a garden centre or tea room at some point?
↩Reply from Diana Adlam, Director at Birdscroft Nursing Home
Thank you for this lovely review, Birdcroft are constantly striving to make the environment a happier and fulfilling home for all residents, staff, family and friends. The staff are happy to assist with any queries that you have.
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Review from Chloe R (Granddaughter of Resident) published on 31 January 2019 Submitted via Website•
Overall Experience
Everyone looked after my grandmother very well. Could not ask for any better. All staff are lovely, extremely caring and it was so relieving to know that she was in a good place and looked after well.
Everyone looked after my grandmother very well. Could not ask for any better. All staff are lovely, extremely caring and it was so relieving to know that she was in a good place and looked after well.
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Review from Seun T (Daughter of Resident) published on 26 November 2018 Submitted via Website•
Overall Experience
The staff were very caring and looked after my father well. He had a lovely room with a shower which was very good on the ground floor. It was overlooking the garden. The food was always good and I feel relieved that my Dad spent his last days at Birdscroft and loved it. This is indeed a good...
The staff were very caring and looked after my father well. He had a lovely room with a shower which was very good on the ground floor. It was overlooking the garden. The food was always good and I feel relieved that my Dad spent his last days at Birdscroft and loved it. This is indeed a good feeling.
We were always welcome to visit him at any time of the day and were always offered tea. The nurses kept us informed of everything and even all the carers were very informative. It was a pleasure seeing my Dad settled in so well at Birdscroft. Thank you to everyone at Birdscroft.
↩Reply from Diana Adlam, Director at Birdscroft Nursing Home
Thank you for your kind review, we are so glad that your dad's time at Birdscroft was a happy one. Our staff work hard to make the home a safe and happy home for both residents and their families.
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Review from Alan S (Grandson of Resident) published on 2 October 2018 Submitted via Website•
Overall Experience
My grandmom has been in Birdscroft Nursing Home for the last 1.5 years. I would say that the care is excellent. As the home is small and has a limited number of residents, they look after my granny very well. They allocated a specific nurse/carer who looks after my granny and whenever I go and...
My grandmom has been in Birdscroft Nursing Home for the last 1.5 years. I would say that the care is excellent. As the home is small and has a limited number of residents, they look after my granny very well. They allocated a specific nurse/carer who looks after my granny and whenever I go and visit her, she explains in detail her medical condition. I suggest everyone go and have a look at the home before making up your mind.
↩Reply from Diana Adlam, Director at Birdscroft Nursing Home
Thank you very much for your kind review, our staff strive to make the Birdscroft a wonderful home for your relatives.
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Review from Dave P (Resident / Service User) published on 20 July 2018 Submitted via Website•
Overall Experience
It's pretty good. I will recommend it. My wife has been there two and a half years. We find the staff do a great job, and we are very happy with it.
It's pretty good. I will recommend it. My wife has been there two and a half years. We find the staff do a great job, and we are very happy with it.
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Review from Samuel G (Grandson of Resident) published on 6 July 2018 Submitted via Website•
Overall Experience
My Nan has been at Birdscroft nursing home for the past months and despite we were not keen for her to go into care, we were pleasantly surprised by the professionalism, welcome and support we received from the Manager and staff at the home. The whole atmosphere is homely, dining room as you would...
My Nan has been at Birdscroft nursing home for the past months and despite we were not keen for her to go into care, we were pleasantly surprised by the professionalism, welcome and support we received from the Manager and staff at the home. The whole atmosphere is homely, dining room as you would expect in a good restaurant and the food is really good. We visit at various times of the day and week, so far we found that not only our Nan but all residents are treated with great respect. The staff knows us very well as if we have been there for a long time. Now with the good weather, we found that Nan and other residents are enjoying themselves in the garden, even having lunch under the pergola in the garden. Thank you for looking after our Nan so well.
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Review from Brian L (Son of Resident) published on 2 July 2018 Submitted via Website•
Overall Experience
My mother was a resident at Birdscroft for a short period of time. Both my sister and I found the home to be very caring, all the staff were very good with all the residents every time we visited. The activities were great and it was a pleasure visiting her and the home. All credit goes to the...
My mother was a resident at Birdscroft for a short period of time. Both my sister and I found the home to be very caring, all the staff were very good with all the residents every time we visited. The activities were great and it was a pleasure visiting her and the home. All credit goes to the dedicated team and senior management.
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Review from Patricia J (Daughter of Resident) published on 2 July 2018 Submitted via Postal Card•
Overall Experience
Everyone is kind, caring and welcoming to residents and family/visitors alike. They treat the residents with dignity and keep relatives informed about ongoing care.
The nursing home has had many improvements re decor, garden etc. since my mother has become a resident and it has enhanced the...
Everyone is kind, caring and welcoming to residents and family/visitors alike. They treat the residents with dignity and keep relatives informed about ongoing care.
The nursing home has had many improvements re decor, garden etc. since my mother has become a resident and it has enhanced the experience.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 September 2023
Overall Requires improvement
CaringGood
EffectiveGood
ResponsiveGood
SafeRequires improvement
Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
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News (0) & Events (0)
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Upcoming Events
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Awards / Recognitions (0)
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Meet the Team (1)
Oksana SavkaJob Title Registered ManagerJoined 2021
Hello, I'm Oksana, and I'm the Home Manager at
Birdscroft Nursing Home.
Birdscroft is a special place — set on a quiet private road in the heart of...
Hello, I'm Oksana, and I'm the Home Manager at
Birdscroft Nursing Home.
Birdscroft is a special place — set on a quiet private road in the heart of Surrey, with beautiful gardens, light-filled rooms, and an atmosphere that feels calm, welcoming, and genuinely like home from the moment you arrive.
What I'm most proud of is our team. They don't just care for our residents — they truly know them. Their stories, their routines, their preferences, and the little things that brighten their day. That personal connection is something we nurture from day one, and it makes all the difference.
Life at Birdscroft is full and meaningful. Residents enjoy a varied activities programme, freshly prepared meals tailored to their tastes, and the company of people who genuinely care about their wellbeing. Whether it's a quiet moment in the lounge, a trip to a local attraction, or a celebratory event in the garden — every day has something to look forward to.
For families, I know that choosing a care home is one of the hardest decisions you will ever face. I want you to
know that at Birdscroft, your loved one is in safe hands — and so are you. We are here to support the whole family, every step of the way.
We would love to welcome you. Please do come and visit us — have a cup of tea, meet the team, and see Birdscroft for yourself.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Birdscroft Nursing Home to verify any information. View our terms and conditions. Birdscroft Nursing Home has an Enhanced Service -what an Enhanced Service includes.
