The Pavillions, Kings Head Lane, West Byfleet KT14 7BQ
Kings Lodge Care Centre is a purpose built care centre with 42 beds providing nursing care and accommodation for older people, admitting a few residents diagnosed with dementia. The home is owned by CHD Living and is situated in a cul-de-sac near the town centre of Byfleet, a picturesque town in Surrey. All bedrooms, which overlook an inner courtyard or beautifully landscaped gardens, are well equipped with flat-screen TVs and full en-suite facilities. Further amenities include an on-site hairdressing and beauty salon service, cinema room, internet corner and library.
Group: CHD Living Ltd
Person in charge: Karen Temple (Manager)
Local Authority / Social Services: Surrey County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 42 Service Users
Registered Care Categories*: Dementia • Old Age • Sensory Impairment
Specialist Care Categories: Alzheimer's • Cancer Care • Hearing Impairment • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: Over 65 Years of age. Ages 60+.
Single Rooms: 42
Rooms with ensuite WC: 42
Weekly Charges Guide: Nursing Care Single from £1020
Facilities & Services: Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Kings Lodge Care Centre: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Kings Lodge Care Centre has a Review Score of 5 (5.000)
The Review Score of 5 (maximum of 10) for Kings Lodge Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Kings Lodge Care Centre in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Kings Lodge Care Centre is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 0 Points relating to the number of positive Reviews for Kings Lodge Care Centre is based on 0 positive Reviews in the last 12 months and is calculated as follows:
0 = 0
Target of 8.4 positive Reviews (42 registered maximum number of service users ÷ 5). 0 Reviews ÷ 8.4 Target = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
How Likely are the Reviewers to Recommend Kings Lodge Care Centre?
Reviewer Connection to Kings Lodge Care Centre
Submitted from a Website Submission by Helena P on Saturday 6 February 2016. Relates to January 2016.
We cannot commend highly enough the level of care and compassion shown to Mum whilst she was at Kings Lodge. The Manager and her whole team are fantastic, they cared for Mum with the greatest kindness, patience and consideration which they also extended to her family. No question was too minor to answer, no request too difficult and their guidance, when asked for, was so much appreciated. Kings Lodge is what we rarely hear about, a wonderful care home and deserves all accolades and tributes.
How likely would you be to recommend Kings Lodge Care Centre? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
There are currently no awards/recognitions posted yet for Kings Lodge Care Centre
There are currently no Care Home Idol entrants who have performed at Kings Lodge Care Centre