Kings Lodge Care Centre

The Pavillions, Kings Head Lane, West Byfleet KT14 7BQ
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9.9 44 Reviews
  • Kings Lodge Care Centre, West Byfleet
Built by CHD Living in 2009, Kings Lodge is a purpose-built care centre, accommodating 42 beds. It's set on a 2 acre site overlooking surrounding sports fields, and is located next to the local primary school.

A primary focus is given to nursing care, with a secondary focus on residential care, short/long-term respite and end-of-life care. Care is also offered to those living with dementia, and specialist support is also offered for wound healing and neurological conditions, including Parkinson's Disease.

As the first purpose-built CHD Living home, Kings Lodge is registered for 44 and features full en-suite wet rooms. Residents can enjoy a wide range of facilities, including a themed pub with pub garden, the use of two internal courtyards, and a hairdressing salon and cinema.

Located in a cul-de-sac close to New Haw Railway Station, the CHD Living-owned home is easily accessible for families. Byfleet, a picturesque town in Surrey, and Brooklands Shopping Centre are also located nearby, offering visitors the chance to explore the area if they wish.

All bedrooms, which overlook an inner courtyard or beautifully landscaped gardens, are well equipped with flat-screen TVs and full en-suite facilities. Residents also have access to a large secure garden, and enjoy home-cooked meals. They have the opportunity to engage in regular community outings, such as garden centres and local attractions, including Brooklands Museum, Wisely Gardens and Painshill Park. Children from the local school and nursery also make regular visits, promoting valuable intergenerational relationships.

Residents can also enjoy the use of entertainment facilities, such as the internet corner and library. Individually tailored activities are also offered, and residents have the choice of five lounges, as well as al-fresco and private dining.

All ground-floor bedrooms have private access, allowing for safe family visits.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1600
  • Self-Funded Residential Dementia Care: from £1600
  • Self-Funded Nursing Care: from £1600
  • Self-Funded Nursing Dementia Care: from £1600
  • RESPITE Self-Funded Residential Care: from £1600
  • RESPITE Self-Funded Residential Dementia Care: from £1600
  • RESPITE Self-Funded Nursing Care: from £1600
  • RESPITE Self-Funded Nursing Dementia Care: from £1600

These prices are only a guideline, please contact Kings Lodge Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Shabina Rai (Manager)

Local Authority / Social Services

Admission Criteria

  • Over 65 Years of age
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (40)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Kings Lodge Care Centre Reviews (44)

9.9

Kings Lodge Care Centre has a Review Score of 9.9 (9.903) out of 10, based on 13 reviews in the last 2 years.
Over all time Kings Lodge Care Centre has 44 reviews.

Overall Experience
  • 35
  • 6
  • 1
  • 1
  • 1
Date Published
  • 44
  • 5
  • 6
  • 13
  • 31
Reviewer Connection to Kings Lodge Care Centre
  • 16
  • 6
  • 5
  • 5
  • 4
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 44, showing 41-44
Review from Fiona W (Daughter of Resident) published on 14 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Mother has been a resident for 5 years. The manager and her team are the best you have ever put in place. So caring and compassionate. I really appreciate it through all my heartache. Seeing a loved one in such a state at times is truly awful. Thank you so much to all the team.
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Review from H W (Daughter of Resident) published on 10 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been at Kings Lodge for 18 months.
During that time I have seen the services and care develop to a very high standard.
There is a stable team who genuinely know and understand the residents.
The environment is very good, with many improvements made under the current manager.
The rooms
are pleasant in design.
The catering and laundry staff are fabulous - I feel 'at home' when I visit my mother and never worry about her care.
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Review from Heather D (Daughter of Resident) published on 4 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kings Lodge is a shining example of how care can be provided for the elderly and frail. My mum spent her last ten days there. From when she crossed the threshold to her passing away she was treated with compassion and respect.
She said she felt safe and had no worries there. All staff were kind, calm,
professional and friendly. They worked as a team, communicated very well among themselves and with us and did everything in their power to make her time there a really good experience. Their care and support for me was fantastic too. We could not have wished for more.
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Review from Helena P (Daughter of Resident) published on 22 February 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot commend highly enough the level of care and compassion shown to Mum whilst she was at Kings Lodge. The Manager and her whole team are fantastic, they cared for Mum with the greatest kindness, patience and consideration which they also extended to her family. No question was too minor to answer,
no request too difficult and their guidance, when asked for, was so much appreciated. Kings Lodge is what we rarely hear about, a wonderful care home and deserves all accolades and tributes.
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Current Review Score: 9.9 (9.903)

Overview of Review Score

The Review Score of 9.9 (9.903) out of 10 for Kings Lodge Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.903 for Kings Lodge Care Centre is calculated as follows: ( (131 Excellents x 5) + (14 Goods x 4) ) ÷ 145 Ratings = 4.903
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Kings Lodge Care Centre is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Dec 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Shabina

Shabina Rai

Job Title: Manager

At Kings Lodge, we strive to always provide the highest standard of nursing, respite, residential and specialist care. We ensure that we meet all the needs and wishes of all our residents, focusing on person-centred care to truly make our residents’ time at Kings Lodge a pleasure. We would love to hear from you; if you would like to see our home for yourself, please don’t hesitate to contact me to arrange a tour.

Oggie

Oggie Gelacio

Job Title: Clinical Lead

Meet our Clinical Lead, a passionate healthcare professional dedicated to delivering high-quality care and supporting our team at Kings Lodge Care Centre.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kings Lodge Care Centre to verify any information. View our terms and conditions. Kings Lodge Care Centre has an Enhanced Service - more info.