
Really impressed with the genuine care of my mum and other residentsJ H(Daughter of Resident/Service User)

All the staff were so friendly, smiling. I have never been so welcomed into a home.Denholm R(Friend of Resident/Service User)

The staff were always wonderful to her and welcoming to our family.Hywel B(Son of Resident/Service User)

Really impressed with the genuine care of my mum and other residentsJ H(Daughter of Resident/Service User)

All the staff were so friendly, smiling. I have never been so welcomed into a home.Denholm R(Friend of Resident/Service User)

The staff were always wonderful to her and welcoming to our family.Hywel B(Son of Resident/Service User)

Set within a beautiful historic country house in the heart of Hindhead, Moorhouse Care Home offers high-quality residential and dementia care for up to 36 residents. Care is available permanently, as well as through pre-bookable short-term respite stays.
The home combines period charm with modern comfort, creating a warm, homely environment where residents feel safe, valued, and supported. Bedrooms are bright and individually decorated, with many enjoying views across the Golden...
Set within a beautiful historic country house in the heart of Hindhead, Moorhouse Care Home offers high-quality residential and dementia care for up to 36 residents. Care is available permanently, as well as through pre-bookable short-term respite stays.
The home combines period charm with modern comfort, creating a warm, homely environment where residents feel safe, valued, and supported. Bedrooms are bright and individually decorated, with many enjoying views across the Golden Valley. Most ground-floor rooms also have patio doors that open directly onto the mature landscaped gardens, providing easy access to peaceful outdoor spaces.
The surrounding gardens are a particular highlight, offering residents opportunities to enjoy fresh air, relax in tranquil settings, or spend time with visiting family and friends. The countryside backdrop provides a calming atmosphere that enhances daily life and wellbeing.
At Moorhouse, the highly skilled and compassionate team take a truly person-centred approach to care. Every resident is treated as an individual, with support tailored to their personal history, preferences and changing needs. The focus is on promoting dignity, independence and meaningful engagement, ensuring each day is both comfortable and fulfilling.
With its characterful setting, beautiful surroundings and dedicated team, Moorhouse Care Home offers more than care - it provides a welcoming community where residents can feel truly at home.
Care Provided by Moorhouse Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 38 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Moorhouse Care Home to confirm what's included and get a personalised quote:
Our weekly fee is based on the choice of bedroom and the personal care needs required. Before admission, a professional team member will assess to understand the support and care your loved one requires within the home. A personalised and tailored care plan will be created and monitored daily using our electronic care system.
Home staffed 24 hours a day Meals (breakfast, lunch & dinner), unlimited snacks and drinks Accommodation with bed & and bedding, towels, bedroom furniture, chair, curtains, lighting and individually controlled heating, Laundering of bedding, towels, and personal clothing (except dry cleaning) Unrestricted use of communal areas Cleaning and decoration of rooms Maintenance of grounds and gardens Wi-Fi access Range of in-house activities and external outings (excluding admission fees, if applicable) Care and daily assistance in line with assessment.
Prices quoted are based on permanent residency, per person per week for single occupancy. Prices are subject to an individual care needs assessment and the type of room and services chosen.
Prices correct as of January 2026 but are subject to change. (these prices are only a guideline, please contact our home to find out the exact price for your requirements)
The price(s) shown are provided by the care home. Contact Moorhouse Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Group / Owner
- Ashberry Healthcare Ltd
- Private Owned
Person in charge
- Steve Morton (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2012
- Number of floors: 3
Room Information
- Single Rooms (30)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (10)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Visiting times are flexible 7 days a week and visitors are encouraged to spend quality time with loved ones. All visitors must sign in and out of the home in the visitor's book in reception.
Parking
- Ample on-site parking is available for convenience.
Moorhouse Care Home Reviews (59)
Moorhouse Care Home has a Review Score of 9.8 (9.827) out of 10, based on 27 reviews in the last 2 years.
Over all time Moorhouse Care Home has 59 reviews.
My wife has been a resident for nearly two years and has always received wonderful support from the helpful, friendly staff. The house has a homely, welcoming feeling and is kept spotlessly clean and tidy and the rooms are well furnished and comfortable. There is always a good food and drink...
My wife has been a resident for nearly two years and has always received wonderful support from the helpful, friendly staff. The house has a homely, welcoming feeling and is kept spotlessly clean and tidy and the rooms are well furnished and comfortable. There is always a good food and drink selection and I and my family are grateful for the care given to my wife.
Steve
So thankful to the staff who are caring for my Dad, we have received nothing but kindness, warmth and good, clear communication. My Dad has only recently moved in and has made a significant improvement since coming out of hospital. We hope that he continues to settle in well and enjoys his new...
So thankful to the staff who are caring for my Dad, we have received nothing but kindness, warmth and good, clear communication. My Dad has only recently moved in and has made a significant improvement since coming out of hospital. We hope that he continues to settle in well and enjoys his new surroundings. Moorhouse has a friendly atmosphere and has given us peace of mind that Dad is in the best place for his care needs. Thank you so much team for all that you do!
Thank you for your lovely comments. It has been an absolute pleasure getting to know your dad, and watching his remarkable progress from leaving hospital to where he is now. I know all of the team have grown very fond of your dad in the short time he has been with us.
My review is about my mum who has recently moved into Moorhouse Care Home. She is very happy there and has settled in very well and has made friends.
My review is about my mum who has recently moved into Moorhouse Care Home. She is very happy there and has settled in very well and has made friends.
Thank you for taking the time to share your lovely feedback. We're delighted to hear that your mum has settled so well into Moorhouse, is happy and has already made new friends. It's wonderful to know she is enjoying life at Moorhouse and feeling part of our community.
Caring staff who are friendly and welcoming. Residents are well looked after and their safety and security are paramount. Mum is very happy there.
Caring staff who are friendly and welcoming. Residents are well looked after and their safety and security are paramount. Mum is very happy there.
Thank you for taking the time to share your lovely feedback. We're delighted to hear that your mum has settled so well into Moorhouse, is feeling so safe and secure, enjoying life at Moorhouse and feeling part of our community.
My mum moved in about a year ago and they made her feel at home and well cared for right from the beginning. The staff are caring and well led. When I visit mum they always treat me with respect and look after me just as well as all the residents. I would highly recommend Moorhouse to family and...
My mum moved in about a year ago and they made her feel at home and well cared for right from the beginning. The staff are caring and well led. When I visit mum they always treat me with respect and look after me just as well as all the residents. I would highly recommend Moorhouse to family and friends as a brilliant place to send their loved ones.
Thank you for your lovely review Evie, I will pass on your kind words to the staff team.
My mother became very ill on 29th June. We were advised to go into Moorhouse immediately. Everybody in the home was very supportive. We were provided with food and drink and me and my son were offered rooms to stay in. We were given breakfast everyday. My mother sadly passed away on 4th July. Thank...
My mother became very ill on 29th June. We were advised to go into Moorhouse immediately. Everybody in the home was very supportive. We were provided with food and drink and me and my son were offered rooms to stay in. We were given breakfast everyday. My mother sadly passed away on 4th July. Thank you everyone for the support and sympathy given to the whole family
Thank you for your kind review Caroline. It was a privilege to have your mum as part of our family. Condolences to you all.
They have all been very good
They have all been very good
Thank you for your review. We have loved having your aunt as part of our family.
Arriving at Moorhouse after a longish spell in hospital, my wife was a bit disoriented and a bit weeply, of course she was! 'Only to be expected,' they said calmly. Let us have her for a while, you'll see...' and an hour later, and a visit to the hairdresser, there emerged a butterfly with a new...
Arriving at Moorhouse after a longish spell in hospital, my wife was a bit disoriented and a bit weeply, of course she was! 'Only to be expected,' they said calmly. Let us have her for a while, you'll see...' and an hour later, and a visit to the hairdresser, there emerged a butterfly with a new haircut and a wide smile! By teatime, she was sitting at the table in a proper chair with two other elderly ladies exchanging tales about their grandchildren! And I was moved by how kind Moorhouse's people have been to both of us - wholly understanding the moment! She has been in Moorhouse for about a month. She has a very pleasant room, her own pictures on the wall, her own eiderdown on the bed, her familiar things around her. By day, she joins the residents in the common room and is now thoroughly at home there. These common rooms overlook a delightful garden (I found her planting seeds at Gardening Club), and residents will be outside in good weather. And always when she needs help with the small things of life or simply kindly reassurance, a carer is ever there for her.
Charles, thank you for your fantastic review. Both you and your wife have quickly become part of our family. It is a pleasure to support your dear wife. I will pass your kind comments onto the staff team, who are always delighted to have feedback.
Julie and her team are quite the friendliest people we have met. Nothing is to much trouble as they care for mum. She even had a hairdresser appointment on her first afternoon!
The home is just that....a home. It feels relaxed and happy and safe. Just like...
Julie and her team are quite the friendliest people we have met. Nothing is to much trouble as they care for mum. She even had a hairdresser appointment on her first afternoon!
The home is just that....a home. It feels relaxed and happy and safe. Just like home does.
The property is beautifully looked after and the garden is gorgeous. The other residents are welcoming and cheery, making mum feel very well received.
Mums care is considered at every level and Julie in particular really knows mums details and needs.
As visitors we are really embraced by the same kindness. The staff know our names and a cup of tea is never far away!
There is a real feeling of kindness and compassion, which is the thing we were most hoping for. Thankyou moorhouse.
Thank you so much for your kind words, I will share them with the team. All of our staff try to make Moorhouse a home from home and it is a pleasure to have you and your mum as part of our family.
Just a quick huge thank-you to Julie the Manager and all her staff at Moorhouse particularly Red and Penny the care managers for looking after my mother so well. Their attention to detail is superb and no request too small. My mother has been there for three years now under various regimes and...
Thank-you again.
Thank you for taking the time to post this amazing review. As always, it is such a pleasure to support your dear mum. I will pass your kind words onto the staff team.
My sister has been a resident at the home for 15 months and had nothing but praise for this home, support and staff. She always said "If you have to go into a home - go into this one"
My sister has been a resident at the home for 15 months and had nothing but praise for this home, support and staff. She always said "If you have to go into a home - go into this one"
Thank you for your kind review, we share all reviews with our staff team and they will be delighted to hear your sisters views of our home.
I visited my aunt and arrived in time for the sing a long. It was brilliant! It was wonderful to see and hear the residents enjoying the songs and singing with gusto. I myself got very involved and thoroughly enjoyed myself. Nikki ran the session really well and the residents were able to request...
I visited my aunt and arrived in time for the sing a long. It was brilliant! It was wonderful to see and hear the residents enjoying the songs and singing with gusto. I myself got very involved and thoroughly enjoyed myself. Nikki ran the session really well and the residents were able to request favourite.
Thank you for your outstanding review, it has been a pleasure to look after your aunt. I will pass on your kind words to the staff.
My mum has been a resident for just over a year now. She is so very happy here, Moorhouse has the best staff and I would like to thank them all for yesterday. My mum turned 90 yesterday, and what a wonderful day she had. A private room was decorated for us and a wonderful spread and cake were...
My mum has been a resident for just over a year now. She is so very happy here, Moorhouse has the best staff and I would like to thank them all for yesterday. My mum turned 90 yesterday, and what a wonderful day she had. A private room was decorated for us and a wonderful spread and cake were provided. My mum had the best day celebrating, thank you all so much. The level of care is second to none at Moorhouse, and I couldn't recommend it enough.
Thank you for your outstanding review. It was a pleasure to see how much your mum enjoyed her birthday party. I will share your kind words with the team.
Hospitality is good and nothing is too much trouble.
They have organised very good outings every day.
Hospitality is good and nothing is too much trouble.
They have organised very good outings every day.
Thank you for your outstanding review. It is a pleasure to look after your lovely wife. Thank you again for the support you and your family give to the home.
The care my mom has been receiving has been amazing since she has come to Moorhouse. The staff genuinely care about the residents and keep them occupied and calm. I highly recommend this home should you be looking for a place for your loved one
The care my mom has been receiving has been amazing since she has come to Moorhouse. The staff genuinely care about the residents and keep them occupied and calm. I highly recommend this home should you be looking for a place for your loved one
Thank you for your outstanding review. It is a pleasure to look after your mum.
I have been overwhelmed by the kindness and professionalism of the staff at Moorhouse Care Home. They take amazing care of Dad, and it feels like one, big, happy family. Communication is excellent, and they are always there with advice and reassurance. The ladies at Moorehouse have set my mind at...
I have been overwhelmed by the kindness and professionalism of the staff at Moorhouse Care Home. They take amazing care of Dad, and it feels like one, big, happy family. Communication is excellent, and they are always there with advice and reassurance. The ladies at Moorehouse have set my mind at ease with their warmth and a listening ear, and I have no qualms about having their dedicated team caring for Dad. This is a care home where they really do care. A home away from home. Wonderful! Thank you.
Thank you for your outstanding review. As a team we try and ensure that everyone feels part of our family, this includes all of our relatives and visitors. The staff will be delighted with this feedback.
My Mum was transferred to Moorhouse on the 13 June. The transition for Mum was a smooth process. Mum has settled in well over the past few days. The staff at Moorhouse are wonderful, compassionate, empathetic and welcoming. The environment is safe and staff extremely supportive in what can be a...
Moorhouse feels very family orientated with the welfare of its residents at the centre of the care home.
My father and I were made to feel so welcome on our initial visit.
Thank you so much.
Thank you so much for your kind words. It has been a pleasure to welcome your mum to our Moorhouse family. I will pass your kind words onto the staff team who always appreciate feedback.
Auntie moved in on 3rd April this year so not been long but. She has settled in quickly, looks happy & younger, her eyes are brighter, she chats laughs, she's suffered with anxiety since young but this seems to have lifted from her Shoulders. The staff are fabulous, friendly, kind, take time to get...
Auntie moved in on 3rd April this year so not been long but. She has settled in quickly, looks happy & younger, her eyes are brighter, she chats laughs, she's suffered with anxiety since young but this seems to have lifted from her Shoulders. The staff are fabulous, friendly, kind, take time to get to know people, not just the resident. Its like a family, really lovely & welcoming.
Thank you for taking the time to write this outstanding review. I am so pleased your aunt has settled so quickly, she is a pleasure to support. I will pass on your kind words to the staff, who are always pleased to receive feedback.
My aunt just enjoying life, for the first time in some time. This is down to the care and love that she is receiving from Moor House staff - from cleaners to the boss, they all care. Thank you for putting our minds at rest.
My aunt just enjoying life, for the first time in some time. This is down to the care and love that she is receiving from Moor House staff - from cleaners to the boss, they all care. Thank you for putting our minds at rest.
Thank you so much for your kind words. We are pleased that your aunt has settled at Moorhouse. I will pass on your kind words to the staff who are always keen to receive feedback.
Moorhouse nursing home where both my parents are currently residing are doing an excellent job for which we are extremely grateful. They have excellent management and all the staff are committed to giving those at the care home the very best care that they can give. From the first contact with them...
Moorhouse nursing home where both my parents are currently residing are doing an excellent job for which we are extremely grateful. They have excellent management and all the staff are committed to giving those at the care home the very best care that they can give. From the first contact with them they were super-efficient, and everything was done quickly and with no fuss. The care given is outstanding. One reason being that their model is to always have sufficient staff to deal at peak times during the day and staff are always all motivated and professional. The leadership is outstanding and sets the tone for staff. Form excellent. We are glad that this is where our parents are.
Thank you for taking the time to send in this outstanding review. It is an absolute pleasure to look after your parents. I will pass your kind words onto the staff team, who are always pleased to receive feedback.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 June 2026Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (16) & Events (0)
- 26 Jun 2026
At Ashberry Healthcare, we believe that life in our homes should feel connected, purposeful and rooted in the communities around us. This year, we are proud to be building closer...
- 26 Jun 2026
Good food is far more than fuel. For elderly residents in care, a thoughtfully prepared meal can spark a memory, brighten a morning and turn a quiet afternoon into a...
- 26 Jun 2026
At Ashberry Healthcare, our nine homes are led by some of the most experienced and dedicated people in the care sector. Between them, our Home Managers bring hundreds of years...
There are no upcoming events for Moorhouse Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Moorhouse Care Home.
Accreditations
There are no accreditations posted yet for Moorhouse Care Home.
Meet the Team (3)

Home Manager Steve has spent over 30 years in leadership roles, beginning his career in hospitality where he reached Executive Head Chef level in...
Home Manager Steve has spent over 30 years in leadership roles, beginning his career in hospitality where he reached Executive Head Chef level in corporate catering. He later moved into health and social care, drawn to the care floor after time spent interacting with residents in care home kitchens, and has since built extensive experience across residential, nursing and dementia care.
Steve is passionate about helping residents maintain their strength, confidence and independence, and is a qualified Personal Trainer and registered Dementia Care Mapper. He believes good care is built on strong relationships, and places great importance on working closely with residents, families and staff to create a truly person-centred home.
Steve is delighted to be leading the team at Moorhouse and looks forward to developing the home in line with Ashberry Healthcare's vision and values.

I treat Moorhouse like it is my own home, I make sure everything throughout the home is in good order from the décor to the garden. I have been at...
I treat Moorhouse like it is my own home, I make sure everything throughout the home is in good order from the décor to the garden. I have been at Moorhouse for 24 years and feel part of a wonderful compassionate team who go above and beyond for our residents who have chosen Moorhouse as their home.

I have worked at Moorhouse for 24 years and could not think of a better place to work. I’ve had various roles within the home but now spend my time...
I have worked at Moorhouse for 24 years and could not think of a better place to work. I’ve had various roles within the home but now spend my time ensuring all the laundry is fresh and clean. I love talking and seeing the residents every day – I like to put a smile on their faces and make them laugh. The home has a great atmosphere, we are one happy family.
Frequently Asked Questions about Moorhouse Care Home
How much does Moorhouse Care Home cost?
The care home lists weekly fees per person between £1,269 and £2,056 for residential care (respite between £1,586 and £2,570) and between £1,336 and £2,390 for residential dementia care (respite between £1,670 and £2,987). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
What types of Care is Moorhouse Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Moorhouse Care Home have?
There are 30 Single Rooms and 4 Couples/Companion Rooms.
What are the Facilities & Services at Moorhouse Care Home?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Moorhouse Care Home to the centre of Hindhead?
0.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Moorhouse Care Home to verify any information. View our terms and conditions. Moorhouse Care Home has an Enhanced Service -what an Enhanced Service includes.