Care Homes Owned by Ashberry Healthcare Ltd

We thank every member of staff who has contributed to making his stay at Broomy Hill a happy one.

An incredible team of staff who made me feel very welcome from the start. Everyone has gone above and beyond. My Mum was treated with dignity at all times. I couldn't have asked for better care. The Support given to me meant more than I can say, making a difficult time easier. I am truly grateful for the care and kindness both my mum and I were shown. The kindness of every staff member will stay with me always. Thank you all.

Found the staff very friendly & helpful. I'm very pleased with the way Mum has settled down in Allt Y Mynydd

Since my mum has been in their care she seems to be enjoying herself a lot more. Always has a smile for any staff member who walks by and they never fail to interact with her even when busy.

My mum moved in about a year ago and they made her feel at home and well cared for right from the beginning. The staff are caring and well led. When I visit mum they always treat me with respect and look after me just as well as all the residents. I would highly recommend Moorhouse to family and friends as a brilliant place to send their loved ones.

Perhaps the hairdresser should address her hair cutting procedure.

My mother became very ill on 29th June. We were advised to go into Moorhouse immediately. Everybody in the home was very supportive. We were provided with food and drink and me and my son were offered rooms to stay in. We were given breakfast everyday. My mother sadly passed away on 4th July. Thank you everyone for the support and sympathy given to the whole family

I currently have a family member who is a resident at Allt y Mynydd Nursing Home. He is happy there and over time has settled in well. The staff are kind and helpful and he feels that they are now a part of his family. All his needs are met, with a healthy balance of independence from having his own room and the opportunity of dining and partaking in various activities with other residents. We as family are treated with respect and kept well informed. Always greeted with a smile!

An exceptional care home with a truly wonderful team from nurses, carers and office staff. Mum is well cared for and we feel she is safe and happy. Mum settled in really well after a few weeks and has got used to her routine. She enjoys her little trips out with staff member to a local tea room or garden centre.

They have all been very good

Everyone is amazing .The staff look after the residents really well. I couldn't wish for my friend to be in a better place . They always inform me of any changes to care needs .I feel happy knowing my friend is safe and loved

I have been here a month now and I cannot speak highly enough of the home. The staff are so very friendly and helpful and nothing is too much trouble for them no matter what time of the day you need their help. In the hot spell that we've just had the staff made sure that the patients were alright plenty to drink and kept us cool as as possible but they must've been melting in the heat themselves. The food is very nice and plenty of it and if you don't like something, you can always ask for something else.I mustn't forget to mention the cleaners and the laundry people who are also very caring. I would just like to finish this review by saying a big thank you to everybody at Allt Y Mynydd For making me feel welcome and looking after me so very well.

I am so grateful to all the staff for taking good care of my mum. I cannot fault anyone. The staff were excellent with their kind, respectful dignity that they gave towards my mum. My mum could not have had this level of care anywhere else. I myself would like to thank everyone for the care they gave in the last days of her life.

Arriving at Moorhouse after a longish spell in hospital, my wife was a bit disoriented and a bit weeply, of course she was! 'Only to be expected,' they said calmly. Let us have her for a while, you'll see...' and an hour later, and a visit to the hairdresser, there emerged a butterfly with a new haircut and a wide smile! By teatime, she was sitting at the table in a proper chair with two other elderly ladies exchanging tales about their grandchildren! And I was moved by how kind Moorhouse's people have been to both of us - wholly understanding the moment! She has been in Moorhouse for about a month. She has a very pleasant room, her own pictures on the wall, her own eiderdown on the bed, her familiar things around her. By day, she joins the residents in the common room and is now thoroughly at home there. These common rooms overlook a delightful garden (I found her planting seeds at Gardening Club), and residents will be outside in good weather. And always when she needs help with the small things of life or simply kindly reassurance, a carer is ever there for her.

She particularly enjoyed going to the communal lounge where often there was live music to which she sang along. Other things that gave her pleasure was having her hair done so she looked smart. It was so important to many of the residents to look well presented and the friendly lovely staff understand this and take the time to ensure residents are happy. Thank you The Weir

Our family member was made to feel so welcome and they settled very quickly to their new surroundings as a result. The staff have responded promptly and effectively to any questions or issues we have raised. Couldn't have gone better

My father was only there for 5 weeks. He passed away on the 2nd June, he has numerous illnesses. But I can honestly say the manager was so caring, thoughtful, and very compassionate. Couldnt do enough for us, Dad passed peacefully. His favourite song was being played. The staff were very knowing he had passed and were very compassionate. Manager helpful, made sure we were okay.

We are happy to have our mum in your care.

Sally and the team are informative, kind and caring about their residents. Facilities especially the food are excellent. When dad moved to Engelberg we thought he may not reach his 90th birthday as he had not been stimulated at the previous home. Now he looks great and was made to feel very special on his 90th ! It's certainly a home I do not mind visiting.

The food is always wholesome and there is plenty to go around. The home actively encourages visitors to spend quality time with their loved ones, and makes any visit to your loved one, enjoyable.