Holmer Court Care Home

Cannot thank you all enough for your time care just everything.

I have been extremely impressed by Claire and all of the staff at Holmer Court, Hereford. Everyone has been welcoming, helpful, polite, cheerful and kind. My sister-in-law has improved tremendously since being in their care. The activities ladies are really caring and full of fun. She has been in one of the "expensive" nursing homes in Hereford - they could not hold a candle to Holmer Court! Two of the staff there needing to be re-trained! Dreadful. Holmer Court 10/10.

My mum has been in Holmer Court Care Home for happily 3 weeks. All the staff are so helpful and engaging with the residents. It is like "home from home" for mum but with extras. She absolutely loves the company of others but also likes her own room too. There's so much entertainment, good food and being cared for. Thank you

An exceptional care home with a truly wonderful team from nurses, carers and office staff. Mum is well cared for and we feel she is safe and happy. Mum settled in really well after a few weeks and has got used to her routine. She enjoys her little trips out with staff member to a local tea room or garden centre.

Everyone is amazing .The staff look after the residents really well. I couldn't wish for my friend to be in a better place . They always inform me of any changes to care needs .I feel happy knowing my friend is safe and loved

My of aunt 98 years was admitted into Holmer Court on 28th april and was immediately made to comfortable. All the staff were kind and supportive and within two days was settled in and enjoying the attention and surroundings. The management helped deal with all her transfer and medical needs in an efficient manner which was a great relief and made me feel confident that she was being very well looked after. On visiting i was greeted my the the staff who are very friendly and helpful. My aunt is getting involved with the entertainment and enjoys her games of scrabble and watching tv with subtitles as she is without hearing. The staff are very patient and communicate with a dry wipe board. All in all she feels relaxed and well cared for.

My mum was looked after at Holmer Court for just over 3 years. I cannot rate it highly enough. I found all the staff to be kind and caring, often going above and beyond. Peace of mind in these circumstances cannot be underestimated. It is such a big decision to make when it comes to entrusting the care of your most loved ones. I never doubted the care that she was getting and you can't put a price on that.

There is a special place in my heart for Claire, the manager, who was always there when I needed her. She is incredibly professional and negotiated brilliantly on my behalf during difficult circumstances. It is very clear that all members of the team are valued highly by the management and there is a great emphasis on staff well-being and fun. I know how busy Claire is, and yet she would make time for me at the drop of a hat. She will never know how much her kindness meant to me. I will be eternally grateful.

Due to extenuating circumstances, my mum required emergency residential care. My husband's late mother had been wonderfully looked after by the lovely staff at Holmer Court and it was to them that we turned to in our hour of need. Fortunately they were able to help us and in less than 24 hours mum has been safely placed into their care. During this short space of time, I have been so impressed with their professionalism, warmth, kindness and a commitment to high standards of care that I am completely reassured that mum is in the best of hands.

Special thanks to the Receptionist and Deputy Manager for their kindness and guidance through this time sensitive process.

I cannot recommend Holmer Court highly enough as I was a resident there for only two months as I was so well looked by all the carers and nurses. I was VERY sad when I was moved to a different nursing home, so much so that I started having '' episodes' a bit like having hallucinations' all the carers were sad to see me move and two actually cried when told i was moving, so much so that one of the nurses, Sarah and I are friends and she visits me here . Also one of the other residents is happy to be friends and visit me here.

I can not stress enough how helpful all of the staff are in this home. Everyone goes above and beyond to help and make my dads stay there as happy as they can always go out of there way to do anything for him. The Care home Manager Claire is a Diamond always ready to listen and willing to help with residents. All the staff nurses cooks entertainer and in house staff you cannot fault they contribute to making this place a lovely Enviroment to stay and visit always smiling faces so glad we chose this place for my dad. Highly Recommend

Mum has recently moved to Holmer Court. The reason we chose Holmer Court is its lovely homely feel. Mum has settled and adjusted well, I think this is mainly due to the excellent staff and the attention she receives. They go above and beyond, and you can see that they genuinely care, not only for the residents but for family members too which is lovely. I look forward to visiting Mum and it's nice to see her in such a happy, friendly environment where she has made new friends and can join in with new activities. In Mum's own words - "the ladies are nice to talk too and the staff are so kind"

Every time I have visited the staff have always been very friendly, cheery and helpful, as well as that they are accommodating and they are happy to find a quiet area for family visiting if needed which is lovely when visiting. In the dryer weather it is great to be able to sit outside in the garden and enjoy that area too.

A lovely home where all members of staff care greatly about the residents, their well-being and happiness. There is always a lovely warm welcome and visitors to the home are made to feel part of an extended family.

My mother never wanted to be in a care home, but due to her needs which I could no longer provide, I was left with no alternative but to find a home for her. On the recommendation of a friend, whose own mother was at Holmer, I was fortunate to get a room over two years ago. From day one, the staff made my mother feel welcome and put her at ease. The care they provide not only to her but to all of the residents allows me to rest easy knowing that mum is in an environment where the utmost respect is given to her by all the staff (from the cooks, cleaners, carers, and managers).

The atmosphere on entering the home is always a positive one with encouragement given to all the elderly residents, when they need it, along with support to those of us who visit. A little humour and a smile goes a long way to make people feel better in all sorts of circumstances and Holmer Court staff do that naturally. For people needing assurances about care homes, then a visit to Holmer Court will provide just that.

Mum was happy and would have a dance with staff. Always activities going on. Since August, Mum's health declined, no longer able to walk. Staff do what they can for Mum and I am glad she is in Holmer Court.

From the first time I stepped into the care home, I was made welcome. I am so pleased my dear friend has chosen to stay here. Whenever I turn up, everyone just makes you welcome and at home, plus there is always a lovely coffee on hand. Thank you to all the team for making a lovely friendly atmosphere for all who stay there.

I was very apprehensive about my Mum entering into a care home as I had looked after her at home for seven years however from the moment we walked in the atmosphere of love and care was clear. I can not praise the staff at Holmer enough there is a fantastic atmosphere and it is an incredibly happy and vibrant place to visit. Every single member of staff that I have encountered have been caring and knowledgeable and clearly exceptionally good at their job. My Mum was instantly put at ease and settled extremely quickly and was made to feel important and cared for from day one. Holmer Court has totally changed my impression of care homes and I now feel my Mum is in a safe nurturing environment which is so wonderful to see.

The building may be tired but the atmosphere and care were fantastic.

I have been visiting a relative at this care home for over twelve months, and cannot speak highly enough for everything that they have done. Such a group of caring people, for which, I am so grateful.