Holmer Court Residential Home, Hereford, Herefordshire
Holmer Court Residential Home, Hereford, Herefordshire
Holmer Court Residential Home, Hereford, Herefordshire

Holmer Court Residential Home offers a homely interior and well-kept gardens, making for an ideal environment for respite and recuperation, as well as a satisfying retirement.

Helping residents make the most the home is a team of friendly and highly-qualified carers who, alongside person-centred provision, look to support a wide range of activities and entertainments.

Holmer Court is a short distance from Hereford and residents enjoy seeing the range of wildlife that often visits the grounds.

Group: Ashberry Healthcare Ltd

Person in charge: Claire Boulter (Manager)

Local Authority / Social Services: Herefordshire Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 33 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Single Rooms: 33

Rooms with ensuite WC: 24

Facilities & Services: Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Holmer Court Residential Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 Holmer Court Residential Home has a Review Score of 9.7 (9.685)

The Review Score of 9.7 (maximum of 10) for Holmer Court Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Holmer Court Residential Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 9 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.685 for Holmer Court Residential Home is calculated as follows: ( (76 Excellents x 5) + (30 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 108 Ratings = 4.685

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Holmer Court Residential Home is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6.6 positive Reviews (33 registered maximum number of service users ÷ 5). 9 Reviews ÷ 6.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    7
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Holmer Court Residential Home?

  • Extremely LIKELY
    7
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Holmer Court Residential Home

  • Daughter of Resident/Service User
    3
  • Son of Resident/Service User
    2
  • Niece of Resident/Service User
    1
  • Power of Attorney/Solicitor of Resident/Service User
    1
  • Sister of Resident/Service User
    1
  • more

I carried out proper research and visited a number of different care homes in our area and have been pleasantly surprised regarding my choice.

I feel that my mother is in really good caring hands.

How likely would you be to recommend Holmer Court Residential Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The home is more than myself and my family could ever have asked for, in terms of care for my Mum. The staff can not do enough for her, and also for us when we visit. The patience, care provided and love is second to none, and a real testament to the home.

Even if I won the lottery and could afford the most expensive care facilities in the country, I wouldn't move Mum from somewhere so wonderful. I literally, as with my auntie, do not have a single worry about any aspect of the home.

I will be eternally grateful.

How likely would you be to recommend Holmer Court Residential Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Holmer Court is very friendly and reliable. The home is very supportive and caring, feeling homely and happy. Every member of the staff is friendly and wonderful. Staff are warm and caring with the activities team being very encouraging with the residents being involved.

A member of staff is always available if there are issues with your loved ones.

I witness, on regular occasions, the very good care the staff take when attending to the resident's needs.

The food is very good and plentiful with drinks basically being on tap if the resident requires it. I am always offered a drink and depending on the time of visit, cake or biscuits.

All staff are welcoming to visitors and seek to engage them with the residents during a visit.

I have and would highly recommend Holmer Court.

How likely would you be to recommend Holmer Court Residential Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The home is very supportive and caring. Always happy to include visitors (family). If I need care, it would be my first choice.

How likely would you be to recommend Holmer Court Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We have been extremely pleased with the changes that have been made to Holmer Court since the new manager has taken over. All of the staff are wonderful and it feels homely and happy. Nothing is too much trouble and the activities are really good. Thank you all.

How likely would you be to recommend Holmer Court Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Holmer Court is always welcoming. My mother is content there and appreciative of the good care she receives. She likes what she calls the family atmosphere and (unlike her boarding school days!) the fact that there are no bells or "roundups" at meal times or for getting up. I have only given the room "satisfactory" because, in my opinion, my mother could do with a bit more space to keep her belongings from looking cluttered. However, she does not complain about this.

How likely would you be to recommend Holmer Court Residential Home? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

My aunt got to the stage where she couldn't look after herself so I spent a day looking at care homes and Holmer Court stood out for me. The staff are all very caring, they have good food and keep me informed of everything, they are very friendly to myself and family when visiting and auntie is happy there, which is the most important thing.

How likely would you be to recommend Holmer Court Residential Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My visits can be any time, any day. I feel the home is well run. All the staff is very approachable if I need to talk about anything about my sister's welfare. I have seen the staff take very good care when attending to the resident's needs. I have joined in with singing, entertainment several times. Residents really loving the church services, sewing, and quizzes. I feel the food is very good, they are well fed and plenty of drinks. Tea, coffee and biscuits always offered on visits.

How likely would you be to recommend Holmer Court Residential Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Holmer Court is friendly and reliable. It has a good which is accessible to residents. Although delay in bringing planned areas of garden and fencing bottom area off are disappointing. Staff are generally warm and caring and activities team are very good. All staff are welcoming to visitors and seek to engage them with the residents. The food is plentiful but too many sweet snacks and puddings. I have recommended Holmer to other resident's families and they too are happy with Holmer.

How likely would you be to recommend Holmer Court Residential Home? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

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