Ashberry Healthcare Ltd in Herefordshire | 3 Care Homes

Review of
Broomy Hill Nursing Home
from Kayla G (Niece of Resident) published on 11 August 2025

Submitted via Website • Report

Overall Experience

We can't thank the staff enough at broomy hill nursing home for everything they have done for our auntie/sister over the past 4+ years. From the excellent care she received, to the staff who were consistently kind, attentive and would go above and beyond for her. It really was a "home from home."You

always made us feel so welcomed and gave us peace of mind that she was with you at broomy hill. We are extremely grateful for you all. Again thank you from the bottom of our hearts, sister, niece and their families x

Reply from Julie Hamill, Home Manager at Broomy Hill Nursing Home

Many thanks Kayla for taking the time to give such wonderful feedback. Your aunt was loved very much and was a big part of our community here, she is missed greatly. I will of course share your words with the team.

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Review of
Holmer Court Care Home
from Sarah T (Daughter of Resident) published on 24 July 2025

Submitted via Website • Report

Overall Experience

Mum has recently moved to Holmer Court. The reason we chose Holmer Court is its lovely homely feel. Mum has settled and adjusted well, I think this is mainly due to the excellent staff and the attention she receives. They go above and beyond, and you can see that they genuinely care, not only for

the residents but for family members too which is lovely. I look forward to visiting Mum and it's nice to see her in such a happy, friendly environment where she has made new friends and can join in with new activities. In Mum's own words - "the ladies are nice to talk too and the staff are so kind"

Reply from Claire Boulter, Manager at Holmer Court Care Home

Thank you for taking the time to review us and for your lovely review. I will share this with the team.Best wishes

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Review of
Holmer Court Care Home
from E Y (Granddaughter of Resident) published on 23 June 2025

Submitted via Website • Report

Overall Experience

Every time I have visited the staff have always been very friendly, cheery and helpful, as well as that they are accommodating and they are happy to find a quiet area for family visiting if needed which is lovely when visiting. In the dryer weather it is great to be able to sit outside in the garden

and enjoy that area too.

Reply from Claire Boulter, Manager at Holmer Court Care Home

Thank you for taking the time to review us. I will pass this onto the team at Holmer.Best wishes, the team

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Review of
Broomy Hill Nursing Home
from Stephanie B (Granddaughter of Resident) published on 29 May 2025

Submitted via Website • Report

Overall Experience

The staff at Broomy hill have been exceptional, friendly and very caring.
My Gran has been very well looked after and she has settled in well.
We enjoy visiting 2-3 times a week and the staff are chatty smiley and you can see that they care for all the residents.
The manager is wonderful, she

is full of energy and has a very caring nature. One staff member in particular is wonderful and very welcoming and always lets us know how my Gran has been.
The receptionist always greets up with a smile and a chat. All the day carers and night carers are wonderful. The food is great and a good variety. My Grans bedroom is wonderful light and spacious.

Reply from Julie Hamill, Home Manager at Broomy Hill Nursing Home

Thank you for taking the time to share your thoughts and praise, i am so pleased you are happy with the care your gran is recieving. The team will be very proud when they hear your feedback. Thank you again for taking the time

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Review of
The Weir Nursing Home
from Amanda G (Sister of Resident) published on 26 May 2025

Submitted via Postal Card • Report

Overall Experience

Ever since my sister has been in The Weir from November 2024 I have found the nursing care to be professional but friendly. Nothing seems to be a problem and the food is excellent.

Reply from Julie Hamill, Home Manager at The Weir Nursing Home

Hi , many thanks for your kind words and valuable feedback. I will share your comments with the team. Thank you again for taking the time . Ju

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Review of
The Weir Nursing Home
from H D (Daughter of Resident) published on 28 March 2025

Submitted via Postal Card • Report

Overall Experience

My dad has been with you at The Weir for nearly two years. I'm very happy with the service provided. The staff are exceptional. Dad is very happy in the lovely surroundings. Thank you.

Reply from Julie Hamill, Home Manager at The Weir Nursing Home

Thank you so much for taking the time to provide us with feedback. It is our pleasure to provide care to your father, i will share your lovely words with the team.Ju

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Review of
Broomy Hill Nursing Home
from Steve B (Husband of Resident) published on 25 March 2025

Submitted via Website • Report

Overall Experience

This is the perfect home for my wife and partner of over 60 years. The staff are very friendly and provide a truly relaxing environment. My wife has developed a close relationship with the staff and helps them in the kitchen and garden. She enjoys complete freedom within the home which is a much

safer place than our own home. Thanks to all the staff.

Reply from Julie Hamill, Home Manager at Broomy Hill Nursing Home

Thank you so much for your wonderful review, it is our pleasure and honour to take care of your wife. We appreciate you taking the time to share your feedback, i will share your kind words with the staff . Thanks Ju

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Review of
The Weir Nursing Home
from P S (Daughter of Resident) published on 13 March 2025

Submitted via Website • Report

Overall Experience

My mum has been there for over a month now and I have been so impressed with the care from all the staff. Everyone is warm, patient, kind, helpful and professional. Mums health had deteriorated very suddenly and rapidly but within a few weeks her physical health has hugely improved.
The Weir has a

lovely communal and family friendly feel-even pets are welcomed. There is a genuine sense of care and compassion, which seems to have been lost in many health care facilities.
I would recommend The Weir to anyone in the sad position where a loved one needs residential care.

Reply from Kate Jenkins, Home Manager at The Weir Nursing Home

Thank you so much for this lovely review, the team will be so pleased to hear this.

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Review of
The Weir Nursing Home
from S D (Son of Resident) published on 13 March 2025

Submitted via Website • Report

Overall Experience

Dad has been in the Weir for just over 3 years now. It is clear he is well cared for he has an excellent relationship with the staff and has lots of opportunity to take part in various activities. The food is excellent and the communication between myself and them is always very good.

Reply from Kate Jenkins, Home Manager at The Weir Nursing Home

Thank you for this great review, I will pass on your feedback to the team.

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Review of
The Weir Nursing Home
from Lisa W (Granddaughter of Resident) published on 13 March 2025

Submitted via Website • Report

Overall Experience

The staff provided exceptional support and reassurance to my grandfather and our family following the challenging decision to transition him to care. From his arrival, he has consistently received dignified, respectful, and patient treatment. He frequently praises the staff's kindness and expresses

deep gratitude for their care. He's also enjoying the diverse range of activities offered. Our visits are always welcoming, inquiries are promptly addressed, and concerns are effectively alleviated. As a family, we are exceedingly pleased with the level of care provided.

Reply from Kate Jenkins, Home Manager at The Weir Nursing Home

Thank you for your kind words, the team will be pleased to hear this.

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Review of
Broomy Hill Nursing Home
from David G (Son-in-law of Resident) published on 21 February 2025

Submitted via Website • Report

Overall Experience

My mother-in-law has been at Broomy Hill for approximately 2 years, her care has been great and our family has seen a much improved condition. Having come to Broomy from another "care" home, which allowed a broken hip and ungradable pressure sore to go untreated! My mother-in-law is a wonderful lady

who is finally getting the care she deserves. The staff are very engaging and every aspect of her care, dignity, health, and wealth of experience is catered for. We got my mother-in-law a special postural pressure relief tilt-in-space chair, some of the chairs don't give postural support for the residents. Communal areas could be more homely with nicer furnishings and pictures. Activities displayed on the noticeboard, regular engagement activities such as making, painting and singers coming in, also activities like summer fair, basic engagement such as balloons is very good for hand-eye coordination. Some resident rooms are nicer than others some quite small and basic. Limited road parking.

Reply from Julie Hamill, Home Manager at Broomy Hill Nursing Home

Hi, Thank you so much for taking the time to provide us with this invaluable feedback, I will share your kind words with the team who take pride in the care they provide. Thanks again.

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Review of
Broomy Hill Nursing Home
from Mandy L (Friend of Resident) published on 20 February 2025

Submitted via Postal Card • Report

Overall Experience

My experience of Broomy Hill Nursing Home is very positive. Staff try hard to stimulate and remain calm and cheerful in difficult circumstances, and are very accommodating to visitors.

Reply from Julie Hamill, Home Manager at Broomy Hill Nursing Home

Thank you for taking the time to share your kind words, it is our pleasure to care for your friend. We appreciate your feedback which will be shared with the team. Thank you again.

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Review of
Broomy Hill Nursing Home
from Valerie G (Wife of Resident) published on 20 February 2025

Submitted via Postal Card • Report

Overall Experience

Very friendly and caring.

Reply from Julie Hamill, Home Manager at Broomy Hill Nursing Home

Thank you for your kind words, I will share your feedback with the team. Thank you again.

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Review of
Broomy Hill Nursing Home
from Sally H (Daughter-in-law of Resident) published on 20 February 2025

Submitted via Postal Card • Report

Overall Experience

My Mother-In-Law has been living in Broomy Hill Nursing Home for nearly 2 years. She settled in very quickly and I am very happy with her care. When I visit I am always greeted by happy smiling staff and if I have any concerns I always feel able to chat with staff.

Reply from Julie Hamill, Home Manager at Broomy Hill Nursing Home

Thank you for the kind words, i will share this feedback with the team. I am pleased you feel able to raise any concerns with the team. Thanks again.

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Review of
Broomy Hill Nursing Home
from Margaret H (Friend of Resident) published on 17 January 2025

Submitted via Postal Card • Report

Overall Experience

Apart from doing an excellent job of caring, the staff are always courteous and kind to the residents and often go out of their way to befriend their charges and make this place truly feel like home.

Reply from Julie Hamill, Home Manager at Broomy Hill Nursing Home

Thank you for taking the time to give such valuable and positive feedback, the staff take pride in creating a warm friendly home. I will share this feedback with the team, thank you again, Julie.

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Review of
Holmer Court Care Home
from S H (Daughter of Resident) published on 13 December 2024

Submitted via Website • Report

Overall Experience

A lovely home where all members of staff care greatly about the residents, their well-being and happiness. There is always a lovely warm welcome and visitors to the home are made to feel part of an extended family.

Reply from Claire Boulter, Manager at Holmer Court Care Home

Thank you, I will pass your lovely review onto the team.

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Review of
Holmer Court Care Home
from Adrian G (Son of Resident) published on 12 December 2024

Submitted via Website • Report

Overall Experience

My mother never wanted to be in a care home, but due to her needs which I could no longer provide, I was left with no alternative but to find a home for her. On the recommendation of a friend, whose own mother was at Holmer, I was fortunate to get a room over two years ago. From day one, the staff made

my mother feel welcome and put her at ease. The care they provide not only to her but to all of the residents allows me to rest easy knowing that mum is in an environment where the utmost respect is given to her by all the staff (from the cooks, cleaners, carers, and managers).

The atmosphere on entering the home is always a positive one with encouragement given to all the elderly residents, when they need it, along with support to those of us who visit. A little humour and a smile goes a long way to make people feel better in all sorts of circumstances and Holmer Court staff do that naturally. For people needing assurances about care homes, then a visit to Holmer Court will provide just that.

Reply from Claire Boulter, Manager at Holmer Court Care Home

Thank you for your lovely review, I will pass this onto the team.

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Review of
Holmer Court Care Home
from Julia H (Daughter of Resident) published on 12 December 2024

Submitted via Website • Report

Overall Experience

Mum was happy and would have a dance with staff. Always activities going on. Since August, Mum's health declined, no longer able to walk. Staff do what they can for Mum and I am glad she is in Holmer Court.

Reply from Claire Boulter, Manager at Holmer Court Care Home

Thank you for your lovely review, I will pass this onto the team.

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Review of
Holmer Court Care Home
from L S (Friend of Resident) published on 12 December 2024

Submitted via Website • Report

Overall Experience

From the first time I stepped into the care home, I was made welcome. I am so pleased my dear friend has chosen to stay here. Whenever I turn up, everyone just makes you welcome and at home, plus there is always a lovely coffee on hand. Thank you to all the team for making a lovely friendly atmosphere

for all who stay there.

Reply from Claire Boulter, Manager at Holmer Court Care Home

Thank you for your lovely review. I will pass this onto the team

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Review of
Broomy Hill Nursing Home
from Claire B (Daughter-in-law of Resident) published on 23 October 2024

Submitted via Website • Report

Overall Experience

My mother-in-law has been a resident at Broomy Hill for approx 15 months.
Whilst it's difficult to see your loved one deteriorate, all the staff are friendly and show care and compassion.
The home has recently seen a change in management, whilst we were happy with my mother-in-law's care before, the

changes the new manager has made have improved the environment and culture of the home.
Small things which make a massive difference.
When I visit I'm always greeted with a friendly hello from the receptionist, the cares, the cook everyone, thank you to all at Broomy Hill for the kindness you are showing my mum-in-law and her family.

Reply from Julie Hamill, Home Manager at Broomy Hill Nursing Home

Many thanks, Claire, for your kind words, we are honoured to care for your mum-in-law. I am glad to hear the changes are making an impact, I am so proud of the team here at Broomy and the care they deliver. Thank you again for taking the time to share your thoughts, Julie.

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Care Homes Owned by Ashberry Healthcare Ltd in Herefordshire

Ashberry Healthcare Ltd Locations in Herefordshire (3)

Ashberry Healthcare Ltd Reviews in Herefordshire (127)

Broomy Hill Nursing Home

Holmer Court Care Home

Holmer Court Care Home

Broomy Hill Nursing Home

The Weir Nursing Home

The Weir Nursing Home

Broomy Hill Nursing Home

The Weir Nursing Home

The Weir Nursing Home

The Weir Nursing Home

Broomy Hill Nursing Home

Broomy Hill Nursing Home

Broomy Hill Nursing Home

Broomy Hill Nursing Home

Broomy Hill Nursing Home

Holmer Court Care Home

Holmer Court Care Home

Holmer Court Care Home

Holmer Court Care Home

Broomy Hill Nursing Home

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