Care Homes Owned by Ashberry Healthcare Ltd in West Midlands

Sally and the team are informative, kind and caring about their residents. Facilities especially the food are excellent. When dad moved to Engelberg we thought he may not reach his 90th birthday as he had not been stimulated at the previous home. Now he looks great and was made to feel very special on his 90th ! It's certainly a home I do not mind visiting.

On behalf of my family we are extremely pleased with the care, consideration and attention given to our sister. During some recent health problems including chest infection, nora virus, nose bleeds and more recently high blood pressure readings, she has received extra care delivered with kindness.

Many thanks.

Engelberg is a charming, clean mid-sized retirement facility built into a beautiful edwardian home in Wolverhampton. Staff are hard-working, gentle and caring with a good attitude, under efficient management. Food is good, with tasty healthy menus alongside traditional fare. Daily activities and regular outings are part of the package. I trust Engelberg to take good care of my mum in her remaining years.

Thank you to all at Engelberg so far.

I would recommend Engelberg Care home to anyone considering moving their relatives into care.

Mom decided to move into Engelberg when daily living became a little more challenging in her own home. This was a massive transition for her but she was welcomed immediately by all staff, well looked after and safe and as a family we were also very well supported. Sadly, this was all too short a stay but during her time there Mom enjoyed the wide range of activities offered to residents and staff were very supportive of her individual needs and included her in all activities as far as possible. She also looked forward to the twice weekly Church services which were conducted in a lovely, friendly manner and I enjoyed joining in with the services when I could. Staff were considerate and respectful at all times and tried their very best to make everything comfortable and easy for Mom. A new bed was organised - without request - when staff decided that this would assist with Mom's independence and mobility in getting in and out of bed.

Thoroughly recommend Engelberg for your relatives.

Mum has been a resident for about six months. During that time, she's been well cared for. When she was struggling to get in and out of bed, a new one that can be raised or lowered was provided without request. A wheelchair is provided for use within the home and for me to take her out. Care staff look after her with kindness and consideration of her personal preferences and needs. Overall, the care has been excellent.

My mom has been at Engelberg since just before Christmas 24. The staff are so helpful and caring. My mom came in a shadow of her previous self, but after 4 months, she is back to her normal self and thoroughly enjoying life. The communication from her Key Worker is first class. Trying to find the right care home for the first time can be quite daunting as there are so many varied choices but we are so pleased we chose Engelberg.

Mum moved to Engelberg after finding living at home difficult. I am impressed with the friendly caring staff who have helped mum settle in. Nothing seems to be too much trouble. She enjoys the daily activities and walks around the beautiful gardens. It's very comforting to know mum is being so well cared for in a lovely environment.

From February 2024 when my sister first came to Engelberg from another home in Wolverhampton, I have no reason to complain. All her needs are cared for and in return, a lot of pressure has been lifted from my shoulders. The management and staff are very kind and helpful and nothing is too much trouble.

Mum has recently transferred to permanent residency at Engelberg having had a couple of respite stays. She is so settled it is almost unbelievable! She has benefited from the social and activity programme and looks forward to her times in the lounge with other residents and staff. The staff are fully committed, caring and attentive to detail on an individual basis. We are as a family always made to feel welcome when we visit and kept informed of any issues of concern. Thank you to all the staff for your part in this.

A lovely home with lovely staff, my dad has stayed here three times for respite and twice he asked to go back and stay, would recommend this home to anyone who is looking for a home for their relatives or for themselves. My dad was respected at all times and very well cared for.

My father is a resident at Engelberg, moving there a month ago. For anyone moving to a care home for the first time, it is quite overwhelming at first. From the moment he arrived, the staff ensured he quickly felt like it was as much like home as possible. The management staff are excellent and make sure that side of things is well managed. Communication is very good. The room is kept clean and dad’s needs are well considered. He is at 88 slow in moving having had a fall but he is still quite with it and is enjoying the activities each day and the occasional game of dominoes. Food is plentiful and there is a choice. A nurse visits the home each week and he has already had chiropody and his hair done! Everyone is friendly and the facilities are housed in nice big light communal rooms. He attended church before and therefore is pleased they have services each week in the home for those who want it. I have every confidence he is being very well looked after.

My mum has been at Engelberg for 6 months and during that time she has received exceptional care and support. All of the staff are dedicated professionals who take the care, health and happiness of the residents personally. It genuinely always feels like home. My family and I always know she is well looked after and we are confident that we will always be kept informed and involved in her care.

We are so grateful and impressed to the staff at Engelberg for ensuring that my father's respite stay went well. He has gone in for respite care several times over the past 3 years and each time it has been excellent. The nurses and carers are brilliant and always take the time to get to know my dad and his sense of humour! Thanks also to the whole team - from the admin/managerial staff to the catering and last, but by no means least, the chaplaincy and activity coordinators; you have all helped to make my dad feel comfortable and at ease and also provided support and advice to my mum. This time we particularly enjoyed spending an afternoon in the garden with a picnic tea which also allowed my dad to watch two of his grandchildren playing in the sunshine. Thank you really isn't enough!

My mother became a resident at Engelberg four months ago. At the time she realised that with increasing frailty and frequent falls she could no longer live safely by herself in her own home. She had known about Engelberg for many years because of connections with the local church and so was pleased to have the opportunity to live there. I have been surprised just how quickly she has settled in and I am sure this is largely because of the hardworking staff who do so much to look after all the residents. They are very friendly and welcoming and seem to really enjoy their work. Communication with relatives is excellent and visiting at any reasonable time is no problem, so my mother still has lots of contact with her friends. If you know someone who needs residential care, Engelberg is one of the best.

After having a two-week respite stay last year, Mum had no hesitation in booking another two weeks this year whilst I was away. A decline in her health meant that she was admitted to Engelberg straight from hospital and the respite ended up being for six weeks. She decided during the last week that this was to become her permanent home. It was a very big decision to make and she has settled extremely well. She only has praise for all the staff, as all her needs are being met and she is never rushed. She enjoys all the meals and is grateful for everything everyone does for her as nothing is never too much trouble. She does look forward to the services on a Thursday and Sunday. I personally am extremely grateful to every single member of staff and their dedication towards all the residents, also I think the visit of an Advanced Nurse Practitioner every week is an extremely valuable part of the resident's care. May God bless you all.

Since my aunty came to Engelberg we have found the staff to be kind, caring and respectful. They have helped my aunty and us as a family through some difficult times which is much appreciated. Everywhere is always spotlessly clean and a warm and welcoming atmosphere is to be found in this lovely home.

We were fortunate enough to secure a place at Engelberg for our dear old friend, who could no longer lead an independent life. It had been recommended to us by his solicitor, who'd visited a number of similar establishments in the course of his work; to his mind Engelberg could not be faulted and we entirely agree. We have found the staff to be wholly committed to their elderly residents, providing them with a cheerful, happy atmosphere in a warm and comfortable environment. Our friend now feels part of a wider family and the yearning to return to his home, to his solitary existence, no longer appears to be his ultimate goal. He's become more relaxed, more settled and would like to remain at Engelberg where he waxes lyrical about his full English breakfast! A very big thank you to all the staff, who work so tirelessly to provide such excellent care. We are enormously grateful to you for making life worth living again for our dear old friend.

We have been so impressed with the care my father has received since moving to Engelberg in January. The staff are cheerful, professional and genuinely care for the residents that they look after. Nothing seems to be too much trouble, they take the time to have lengthy talks with him, they accompanied him to a hospital appointment when work commitments prevented us from doing so and treat him like he was a member of their own family. He got to choose his own room, he has a choice of meals and there are activities every day which he enjoys. We cannot fault anything about this home and the care he receives. Our heartfelt thanks go to all the staff that work there for their kindness and dedication.