Engelberg is a Wolverhampton care home that is registered for thirty-four service users, all of whom enjoy a spacious and comfortable interior and a respectful service from skilled and efficient staff.
All care packages are personalised and social activities are organised to suit personal choice and to help residents achieve a fulfilling lifestyle.
Purpose-built to achieve high standards of care, Engelberg is situated in scenic and quiet surroundings and is welcoming to visitors and loved ones.
Group: MHA (Methodist Homes)
Local Authority / Social Services: Wolverhampton City Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 34 Service Users
Registered Care Categories*: Old Age
Admission Information: Ages 55+.
Single Rooms: 34
Rooms with ensuite WC: 14
Facilities & Services: Own GP if required • Own Furniture if required • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Engelberg: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 7.9 (maximum of 10) for Engelberg is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Engelberg in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.722 for Engelberg is calculated as follows: ( (53 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 72 Ratings = 4.722
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.147 Points relating to the number of positive Reviews for Engelberg is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 6.8 positive Reviews (34 registered maximum number of service users ÷ 5). 1 Reviews ÷ 6.8 Target = 0.147
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Engelberg has a Review Score of 7.9 (7.869) from 6 Reviews
Review submitted from a Postal Card by H B (Daughter of Resident) on Wednesday 16 May 2018. Relates to April 2018.
Mum had to go into a home after a fall. My expectations were that Mum's last years would be tolerable. Engelberg has surpassed my dreams. Mum has settled in quickly and enjoys the activities and comfort. The gardens are well laid out with lots of seating to enjoy the sunshine. The staff are friendly with endless patience and care. I am so pleased that Mum is in a safe place.
How likely would you be to recommend Engelberg? Extremely Likely
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Daniel Cash, Home Manager at Engelberg responded to this review on 18 May 2018:
Many thanks for the complimentary review. Myself and the team are really pleased that your Mum has settled in well and is enjoying living with us here at Engelberg.
Review submitted from a Postal Card by S O (Goddaughter of Resident) on Friday 26 May 2017. Relates to May 2017.
This care home is lovely. Since she came last year she is so happy and at home here.
All the staff are friendly and caring and go the extra mile.
I come every week and to the coffee morning and I am always made welcome.
Great home.
How likely would you be to recommend Engelberg? Extremely Likely
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Review submitted from a Postal Card by W A (Friend of Resident) on Wednesday 24 May 2017. Relates to May 2017.
I have been very impressed with the love and care given to our elderly friend. The staff have been very attentive to her whilst the lift has been our of use, bringing meals to residents who couldn't use the stairs.
How likely would you be to recommend Engelberg? Extremely Likely
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Review submitted from a Postal Card by Claire H (Relative of Resident) on Friday 19 May 2017. Relates to May 2017.
After looking around many residential homes, we were extremely relieved to have found Engelberg for our great aunt.
Our experience so far has been very positive, our great aunt seems content and she certainly is extremely well cared for. All the staff are super friendly and always willing to help residents.
We would most definitely recommend Engelberg to anyone looking for a residential home.
How likely would you be to recommend Engelberg? Extremely Likely
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Review submitted from a Postal Card by A M O (Friend of Resident) on Thursday 18 May 2017. Relates to May 2017.
Lovely atmosphere, residents appear happy and content.
How likely would you be to recommend Engelberg? Extremely Likely
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Review submitted from a Website Submission by Peter T (Son of Resident) on Friday 10 July 2015. Relates to July 2015.
A very pleasant and well managed home with caring and attentive staff.
Very clean throughout and located in a nice area within beautifully maintained grounds.
There is always plenty going on to stimulate the residents and frequent events for relatives to attend.
A first class establishment!
How likely would you be to recommend Engelberg? Extremely Likely
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February 2018