
I have nothing but praise for the wonderful, kind, caring and helpful staff at Broomy Hill.Patricia M(Daughter of Resident/Service User)

She is so lovingly cared for by a staff that consistently deliver kindness, caring and funJulian H(Son of Resident/Service User)

I can't recommend enough. The care staff are excellent. The team is consistentShaunagh G(Daughter of Resident/Service User)

I have nothing but praise for the wonderful, kind, caring and helpful staff at Broomy Hill.Patricia M(Daughter of Resident/Service User)

She is so lovingly cared for by a staff that consistently deliver kindness, caring and funJulian H(Son of Resident/Service User)

I can't recommend enough. The care staff are excellent. The team is consistentShaunagh G(Daughter of Resident/Service User)

Set in the heart of Hereford, Broomy Hill Nursing Home is a welcoming, fully accessible two-floor residence, featuring a bright inner courtyard that fills communal spaces with natural light. The home provides high-quality residential, nursing, palliative and specialist dementia care, alongside respite stays.
Staffed by a team of dedicated registered nurses and carers, Broomy Hill is committed to delivering personalised, person-centred care. Each resident receives support tailored to their individual needs,...
Care Provided by Broomy Hill Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our weekly fee is based on the choice of bedroom and the personal care needs required. Before admission, a professional team member will assess to understand the support and care your loved one requires within the home. A personalised and tailored care plan will be created and monitored daily using our electronic care system.
Home staffed 24 hours a day Meals (breakfast, lunch & dinner), unlimited snacks and drinks Accommodation with bed & and bedding, towels, bedroom furniture, chair, curtains, lighting and individually controlled heating, Laundering of bedding, towels, and personal clothing (except dry cleaning) Unrestricted use of communal areas Cleaning and decoration of rooms Maintenance of grounds and gardens Wi-Fi access Range of in-house activities and external outings (excluding admission fees, if applicable) Care and daily assistance in line with assessment.
Prices quoted are based on permanent residency, per person per week for single occupancy. Prices are subject to an individual care needs assessment and the type of room and services chosen.
Prices correct as of January 2026 but are subject to change. (these prices are only a guideline, please contact our home to find out the exact price for your requirements)
The price(s) shown are provided by the care home. Contact Broomy Hill Nursing Home for full pricing details and T&Cs.
Contact Broomy Hill Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Ashberry Healthcare Ltd
- Private Owned
Person in charge
- Julie Hamill (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2022
- Number of floors: 2
Room Information
- Single Rooms (40)
- Single Rooms with ensuite Wet Room (6)
Visiting
- Visiting times are flexible 7 days a week and visitors are encouraged to spend quality time with their loved ones. All visitors must sign in and out of the home in the visitors book in reception.
Parking
- On-site parking is available for your convenience.
Broomy Hill Nursing Home Reviews (65)
Broomy Hill Nursing Home has a Review Score of 9.7 (9.733) out of 10, based on 31 reviews in the last 2 years.
Over all time Broomy Hill Nursing Home has 65 reviews.
Since my mum has been in their care she seems to be enjoying herself a lot more. Always has a smile for any staff member who walks by and they never fail to interact with her even when busy.
Ju
I just feel giving a lunch of lasagne + garlic bread to a patient who is not eating was not a good idea. Perhaps scrambled egg, icecream or some v soft food would have been a better option.
As for the haircut or shave - I am still in shock!
Perhaps the hairdresser should address her hair cutting procedure.
Thank you for your feedback which i will share with the team as important learning. Ju
My father was only there for 5 weeks. He passed away on the 2nd June, he has numerous illnesses. But I can honestly say the manager was so caring, thoughtful, and very compassionate. Couldnt do enough for us, Dad passed peacefully. His favourite song was being played. The staff were very knowing he had passed and were very compassionate. Manager helpful, made sure we were okay.
Thank you again for taking the time, i will share this with the team who will be proud
Ju
The atmosphere at Broomy Hill is very positive with homely feel. Everyone appears to make every effort to give an excellent level of care and support each individual with their own needs.
We are happy to have our mum in your care.
I will share your kind words with the team, thank you again
Ju
When you arrive staff always great you by your name & know where Mum is. Its lovely that you never see residents sat in the same place every day. Staff are always talking to residents and doing activities. Thankyou!!!
thank you again
Ju
My mum was in Broomy Hill nursing home for nearly 3 years. This was after a difficult time for us, my mum had been admitted to another care home who advertise specialist care for dementia, which was not the case ! Thank goodness for Broomy Hill they gave my mum the care she needed, they supported the family during challenging times. The care and support was outstanding, the staff are fantastic, they see you as a family suffering whilst the resident is being treated with respect and kindness throughout the period they are at Broomy Hill. I have great admiration for all the staff and I can't thank them for the care they gave mum and the support they gave our family. Truly remarkable people ! Thank You
Many thanks for taking the time to provide us with such wonderful feedback, it was an honour to care for both your mum and your family. I will share your kind words with the team
Impressive levels of staffing: ever on the move, attending - usually within seconds - to patients' needs, cheerfully and sympathetically.
Imaginative group activities including live animals
Major investments ensuring comprehensive security (alarm systems, keypad door locks, tablet communications), risk-free movement of patients, TVs in all communal areas.
Spacious individual bedrooms with full toilet facilities.
Comfortable seating throughout, all in good repair.
Excellent in-house cooked meals together with equally satisfying baked desserts.
There's more but I've run out of space
Thank you so much for taking the time to provide such wonderful feedback. The team and i take pride in the care we provide, i will share your kind words with them.
The last three months have been difficult for us as a family to navigate but with the help of all the staff we have.
Our Mum passed away at Broomy Hill and the staff were so kind to us, but you would expect nothing else from them!
They are a brilliant group of carers from the home Manager, assistant Manager, carers, cleaners, cooks and the office staff - thank you Broomy Hill for all you did for Mum.
I will ensure your words are shared with the team, thank you again.
I can't thank Broomy Hill enough for everything they have done and are still doing for our mum. We had to remove her from a home that really didn't suit her needs and they have made her settling in a breeze. This is the first time we have seen her happy and getting involved. The manager & assistant manager have been truly amazing with us and her and it is so lovely to see them so hands on with the residents. We really don't need to worry about Mum as she is getting such good care from the whole team there.
Thank you again
Ju
All staff very caring to my mum Edna. Thank you.
Thank you again
Ju
All the staff at Broomy Hill were kind, caring, considerate, & treated him with dignity & understood all his needs, doing their best to accomodate them.
We could not have managed without them. We knew he was safe & cared for.
Thank you for taking the time to give such positive feedback, we were happy to support your family through this difficult time. We wish you all well in the future.
My dad was in Broomy Hill from June 2025-October 2025 during his time here he was looked after so well, and as a family we felt so happy and relaxed that dad was somewhere that knew him, cared for him and looked after him when we no longer could. During dad's final weeks/days not only did they look after dad with respect care and dignity they also looked after us as a family. I will never forget the care they provided to not only dad but to us all during one of the hardest times of our lives. We are forever grateful for the wonderful staff at Broomy Hill!
Thank you so much for taking the time to share your feelings and feedback, it was and has been our honour to care for you and your dad. I will share your kind words with the team , they will be proud to hear this.
All of the staff are great, patient and considerate of the situation. They encourage his love of gardening and often take him out for trips around town. He's able to socialise and stay stimulated. He's physically and mentally well cared for. Uncle really enjoys the banter with the staff & management. Thank you Broomy Hill.
Thank you so much for taking the time to give such positive feedback, it is our pleasure to care for your uncle. I will share this feedback with the team who will be very proud to hear this.
We moved her to Broomy Hill in August.
This was, beyond a doubt, the best decision we've ever made!
Broomy Hill is run to an extremely high, professional standard by the wonderful manager, Julie.
She clearly knows how to run a care home as all the staff you come into contact with seem so happy to be working there.. and I mean all of the staff!
Everyone chats to Mum, no matter what their role is!
She's clean and happy, and is always smiling when we go to visit.. we have seen a massive change in Mum's personality since we moved her here.. she's back to being like our Mum again!! Laughing, chatting and smiling ..
We have nothing but praise for Julie and her wonderful team at Broomy Hill, and would definitely recommend this care home to anyone
I will share your kind words with the team, thank you again.
Lovely Staff; kind & caring and knowledgable about John. A lovely place to have John cared in.
Well done all. God bless. Thank-you.
L & S.
We thank you so much for taking the time to give us your feedback, as a team we are so proud to care for your friend. I will share your kind words with the team who will be very grateful.
My mother only had a short stay at Broomy Hill Nursing Home and during that stay she was well looked after and the staff were excellent. Above all, the manager and another member of staff, in particular, were the beating heart of this home. My mother has moved to another care home which is under the same management of this care home, so I'm confident that she will be looked after well. The other home is also run by Ashberry Care Homes. Well done.
Many thanks for taking the time , we appreciate your words. I will of course share your kind words with the team.
My mum has been at Broomy over a couple of months at times very challenging and worring for Mum and staff but thanks for the exceptional trained caring staff Mam has built friendships and setting, thank you all Broomy makes my fears ease.
Many thanks for taking the time to provide us with such valuable and positive feedback, we are proud of the care we provide. I will share your comments with the team and thank you again.
My mother in law has been at Broomy a couple of months now she has been on a rollercoaster her moods very up and down and very worring but the staff at Broomy have done amazing to care for her and make her so welcome.
Many thanks for taking the time to give feedback, we are so pleased that you are happy with the care. We take pride in the care we provide, the care staff will be happy to hear your valuable feedback. many thanks Ju
We can't thank the staff enough at broomy hill nursing home for everything they have done for our auntie/sister over the past 4+ years. From the excellent care she received, to the staff who were consistently kind, attentive and would go above and beyond for her. It really was a "home from home."You always made us feel so welcomed and gave us peace of mind that she was with you at broomy hill. We are extremely grateful for you all. Again thank you from the bottom of our hearts, sister, niece and their families x
Many thanks Kayla for taking the time to give such wonderful feedback. Your aunt was loved very much and was a big part of our community here, she is missed greatly. I will of course share your words with the team.
My Gran has been very well looked after and she has settled in well.
We enjoy visiting 2-3 times a week and the staff are chatty smiley and you can see that they care for all the residents.
The manager is wonderful, she is full of energy and has a very caring nature. One staff member in particular is wonderful and very welcoming and always lets us know how my Gran has been.
The receptionist always greets up with a smile and a chat. All the day carers and night carers are wonderful. The food is great and a good variety. My Grans bedroom is wonderful light and spacious.
Thank you for taking the time to share your thoughts and praise, i am so pleased you are happy with the care your gran is recieving. The team will be very proud when they hear your feedback. Thank you again for taking the time
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 May 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 04 August 2026We are welcoming new residents on both a permanent and short-term basis. A range of bedroom types are available.
News (24) & Events (0)
- 26 Jun 2026
At Ashberry Healthcare, we believe that life in our homes should feel connected, purposeful and rooted in the communities around us. This year, we are proud to be building closer...
- 26 Jun 2026
Good food is far more than fuel. For elderly residents in care, a thoughtfully prepared meal can spark a memory, brighten a morning and turn a quiet afternoon into a...
- 26 Jun 2026
Broomy Hill Nursing Home has proudly named Herefordshire Mind as its Charity of the Year, as part of a wider initiative from Ashberry Healthcare, and the response from everyone connected...
There are no upcoming events for Broomy Hill Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Broomy Hill Nursing Home.
Accreditations
There are no accreditations posted yet for Broomy Hill Nursing Home.
Meet the Team (5)

With over 25 years of experience as a qualified general nurse, my career began as a district nurse, followed by advanced practice roles. I have worked in GP surgeries and urgent care centres before transitioning into care home management.
Originally from Liverpool, I moved away when my daughter left for university, although my heart remains connected to my beloved city. Four years ago, my husband and I, along with our two dogs, decided to settle in Hereford after years of living a nomadic lifestyle. We now enjoy a more rooted life, cherishing the time spent with our two grandchildren, who keep us active and youthful.
My passion lies in providing quality care for older adults, especially those living with dementia. I find great fulfilment in stepping away from the desk and working directly alongside my dedicated team.
Since joining Ashberry in August 2023, I have felt immensely proud to be part of this exceptional team. I am excited about the future and look forward to leading Broomy Hill towards continued excellence in care.

I have worked for Ashberry for 21 years and have 28 years’ experience in residential and nursing care. During my time with Ashberry I have worked my way from Care Assistant to Deputy Manager at our sister home Holmer Court. My role currently at Broomy Hill is Team Leader, I love being able to give the best quality care to our residents here.

With 13 years experience as a nurse I was excited to join the team at Broomy Hill. I enjoy improving the quality of life for our residents and think of them like my family.

I am new to the team here at Broomy Hill and currently studying my Level 4 in Health and Social Care with aspirations to become a nurse one day. It is a friendly and welcoming environment here and I enjoy being part of the resident's lives and part of the Broomy Hill family.

Every day, I'm honoured to provide hands-on support and companionship to our residents. Whether it's helping with daily tasks or simply sharing a smile, I'm dedicated to making a positive difference in their lives. Together with our team, we're creating a warm and nurturing environment where everyone feels valued and cared for.
Frequently Asked Questions about Broomy Hill Nursing Home
What types of Care is Broomy Hill Nursing Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Broomy Hill Nursing Home have?
There are 40 Single Rooms.
What are the Facilities & Services at Broomy Hill Nursing Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Broomy Hill Nursing Home to the centre of Hereford?
0.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Broomy Hill Nursing Home to verify any information. View our terms and conditions. Broomy Hill Nursing Home has an Enhanced Service -more info.