Broomy Hill Nursing Home

43 Breinton Road, Hereford HR4 0JY
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9.7 49 Reviews
  • Broomy Hill Nursing Home, Hereford
Nestled in Hereford, Broomy Hill Nursing Home stands as a fully accessible residence spread across two floors, graced with an inner courtyard that bathes its spaces in natural light.

Staffed by a team of dedicated registered nurses and carers, Broomy Hill specialises in an array of care types, including palliative care, nursing care, daycare services, dementia care, residential care, and pre-bookable respite care.

With a profound commitment to personalised care, the team at Broomy Hill ensures that each resident receives individualised attention tailored to their specific needs and preferences. The overarching ethos of the home revolves around fostering a homely environment that prioritises the dignity, privacy, and overall well-being of all residents.

From comforting palliative care to specialised dementia support, Broomy Hill Nursing Home offers a sanctuary where residents can thrive, supported by a compassionate community dedicated to their comfort and happiness.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1170 – £2383
  • Self-Funded Residential Dementia Care: £1170 – £2383
  • Self-Funded Nursing Care: £1170 – £2383
  • Self-Funded Nursing Dementia Care: £1170 – £2383
  • RESPITE Self-Funded Residential Care: £1400 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1400
  • RESPITE Self-Funded Nursing Care: £1400 – £1400
  • RESPITE Self-Funded Nursing Dementia Care: £1400 – £1400

Our Weekly Fee is based on the choice of bedroom and the personal care needs required. Before admission, a professional team member will assess to understand the support and care your loved one requires within the home. A personalised and tailored care plan will be created and monitored daily using our electronic care system.


Included in Our Weekly Fee:
Home staffed 24 hours a day
Meals (breakfast, lunch & dinner), unlimited snacks and drinks
Accommodation with bed & and bedding, towels, bedroom furniture, chair, curtains, lighting and individually controlled heating
Laundering of bedding, towels, and personal clothing (except dry cleaning)
Unrestricted use of communal areas
Cleaning and decoration of rooms
Maintenance of grounds and gardens
Wi-Fi access
Range of in-house activities and external outings (excluding admission fees, if applicable)
Care and daily assistance in-line with assessment.


Prices quoted are based on permanent residency, per person per week for single occupancy.
Prices are subject to an individual care needs assessment and the type of room and services chosen. Prices correct as of April 2025 but are subject to change.

These prices are only a guideline, please contact Broomy Hill Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Julie Hamill (Manager)

Local Authority / Social Services

Admission Criteria

  • Assessed, private, social service and NHS referrals accepted
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (6)

Visiting

  • Visiting times are flexible 7 days a week and visitors are encouraged to spend quality time with their loved ones. All visitors must sign in and out of the home in the visitors book in reception.

Parking

  • On-site parking is available for your convenience.

Broomy Hill Nursing Home Reviews (49)

Total of 49, showing 1-20
9.7

Broomy Hill Nursing Home has a Review Score of 9.7 (9.737) out of 10, based on 21 reviews in the last 2 years. Over all time Broomy Hill Nursing Home has 49 reviews.

Overall Experience

  • 32
  • 14
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

We can't thank the staff enough at broomy hill nursing home for everything they have done for our auntie/sister over the past 4+ years. From the excellent care she received, to the staff who were consistently kind, attentive and would go above and beyond for her. It really was a "home from home."You
always made us feel so welcomed and gave us peace of mind that she was with you at broomy hill. We are extremely grateful for you all. Again thank you from the bottom of our hearts, sister, niece and their families x

Reply from Julie Hamill, Home Manager at Broomy Hill Nursing Home

Many thanks Kayla for taking the time to give such wonderful feedback. Your aunt was loved very much and was a big part of our community here, she is missed greatly. I will of course share your words with the team.

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Overall Experience  Overall Experience 5.0 out of 5

The staff at Broomy hill have been exceptional, friendly and very caring.
My Gran has been very well looked after and she has settled in well.
We enjoy visiting 2-3 times a week and the staff are chatty smiley and you can see that they care for all the residents.
The manager is wonderful, she
is full of energy and has a very caring nature. One staff member in particular is wonderful and very welcoming and always lets us know how my Gran has been.
The receptionist always greets up with a smile and a chat. All the day carers and night carers are wonderful. The food is great and a good variety. My Grans bedroom is wonderful light and spacious.

Reply from Julie Hamill, Home Manager at Broomy Hill Nursing Home

Thank you for taking the time to share your thoughts and praise, i am so pleased you are happy with the care your gran is recieving. The team will be very proud when they hear your feedback. Thank you again for taking the time

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Overall Experience  Overall Experience 5.0 out of 5

This is the perfect home for my wife and partner of over 60 years. The staff are very friendly and provide a truly relaxing environment. My wife has developed a close relationship with the staff and helps them in the kitchen and garden. She enjoys complete freedom within the home which is a much
safer place than our own home. Thanks to all the staff.

Reply from Julie Hamill, Home Manager at Broomy Hill Nursing Home

Thank you so much for your wonderful review, it is our pleasure and honour to take care of your wife. We appreciate you taking the time to share your feedback, i will share your kind words with the staff . Thanks Ju

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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been at Broomy Hill for approximately 2 years, her care has been great and our family has seen a much improved condition. Having come to Broomy from another "care" home, which allowed a broken hip and ungradable pressure sore to go untreated! My mother-in-law is a wonderful lady
who is finally getting the care she deserves. The staff are very engaging and every aspect of her care, dignity, health, and wealth of experience is catered for. We got my mother-in-law a special postural pressure relief tilt-in-space chair, some of the chairs don't give postural support for the residents. Communal areas could be more homely with nicer furnishings and pictures. Activities displayed on the noticeboard, regular engagement activities such as making, painting and singers coming in, also activities like summer fair, basic engagement such as balloons is very good for hand-eye coordination. Some resident rooms are nicer than others some quite small and basic. Limited road parking.

Reply from Julie Hamill, Home Manager at Broomy Hill Nursing Home

Hi, Thank you so much for taking the time to provide us with this invaluable feedback, I will share your kind words with the team who take pride in the care they provide. Thanks again.

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Overall Experience  Overall Experience 5.0 out of 5

My experience of Broomy Hill Nursing Home is very positive. Staff try hard to stimulate and remain calm and cheerful in difficult circumstances, and are very accommodating to visitors.

Reply from Julie Hamill, Home Manager at Broomy Hill Nursing Home

Thank you for taking the time to share your kind words, it is our pleasure to care for your friend. We appreciate your feedback which will be shared with the team. Thank you again.

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Overall Experience  Overall Experience 4.0 out of 5

Very friendly and caring.

Reply from Julie Hamill, Home Manager at Broomy Hill Nursing Home

Thank you for your kind words, I will share your feedback with the team. Thank you again.

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Overall Experience  Overall Experience 4.0 out of 5

My Mother-In-Law has been living in Broomy Hill Nursing Home for nearly 2 years. She settled in very quickly and I am very happy with her care. When I visit I am always greeted by happy smiling staff and if I have any concerns I always feel able to chat with staff.

Reply from Julie Hamill, Home Manager at Broomy Hill Nursing Home

Thank you for the kind words, i will share this feedback with the team. I am pleased you feel able to raise any concerns with the team. Thanks again.

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Overall Experience  Overall Experience 5.0 out of 5

Apart from doing an excellent job of caring, the staff are always courteous and kind to the residents and often go out of their way to befriend their charges and make this place truly feel like home.

Reply from Julie Hamill, Home Manager at Broomy Hill Nursing Home

Thank you for taking the time to give such valuable and positive feedback, the staff take pride in creating a warm friendly home. I will share this feedback with the team, thank you again, Julie.

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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been a resident at Broomy Hill for approx 15 months.
Whilst it's difficult to see your loved one deteriorate, all the staff are friendly and show care and compassion.
The home has recently seen a change in management, whilst we were happy with my mother-in-law's care before, the
changes the new manager has made have improved the environment and culture of the home.
Small things which make a massive difference.
When I visit I'm always greeted with a friendly hello from the receptionist, the cares, the cook everyone, thank you to all at Broomy Hill for the kindness you are showing my mum-in-law and her family.

Reply from Julie Hamill, Home Manager at Broomy Hill Nursing Home

Many thanks, Claire, for your kind words, we are honoured to care for your mum-in-law. I am glad to hear the changes are making an impact, I am so proud of the team here at Broomy and the care they deliver. Thank you again for taking the time to share your thoughts, Julie.

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Overall Experience  Overall Experience 5.0 out of 5

My father was a resident from June to October 2024. It was a very difficult time for my dad. The medical challenges that he presented to the staff at Broomy Hill Nursing Home were challenging but everyone dealt with them with great professionalism and kindness.
I could not recommend a better nursing
home to look after your loved one.

Reply from Julie Hamill, Home Manager at Broomy Hill Nursing Home

Many thanks for taking the time to share such kind words, it has been our pleasure and honour to support your father and yourselves through this difficult year. The team pride themselves in the care they deliver and will be happy to hear your comments, your dad was loved by all here at Broomy.

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Overall Experience  Overall Experience 5.0 out of 5

I would just like to say a massive thank you to everyone at Broomy Hill Nursing Home for the exceptional care they have provided my father since he arrived in July. A special mention must go to the care home manager, as a family, we were very nervous about our father's transition from his previous home
in Wales but she made the move seamless and her support throughout was outstanding and the quality of care compared to his previous home had blown me away. Thank you once again.

Reply from Julie Hamill, Home Manager at Broomy Hill Nursing Home

Many thanks for your kind words, it is a pleasure to be able to support your dad to be closer to home. He has become part of our family here, as have you, we look forward to caring for him for many years.

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Overall Experience  Overall Experience 5.0 out of 5

I would like to extend my heartfelt gratitude to the entire team at Broomy Hill Nursing Home for making my father-in-law's transition from his previous home to your care, such a positive experience.
The staff are truly exceptional. Every member of the team is professional and skilled and also warm
and approachable. It's clear that they genuinely care about the residents.
The home manager gave us outstanding support during the move. She went above and beyond to ensure that everything went smoothly and that all of our concerns were addressed. Her dedication and commitment are reflected in the excellent standard of care provided at Broomy Hill.
Broomy Hill is a truly wonderful place and we are so thankful to have found such a caring and supportive environment for my father-in-law. The team here has our deepest gratitude for their excellent care, professionalism and kindness. We can't recommend Broomy Hill highly enough to anyone looking for exceptional care for their loved ones.

Reply from Julie Hamill, Home Manager at Broomy Hill Nursing Home

Thank you, Stuart, for taking the time to submit such kind words and feedback to the staff. It has been my and the team's pleasure to assist your family in being closer together.

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Overall Experience  Overall Experience 5.0 out of 5

I'm deeply thankful to the team at Broomy Hill Nursing Home for the exceptional care they've provided to my father since his move from Wales. From the outset, it was clear that Broomy Hill was the right place for him.
The staff at Broomy Hill are truly exceptional. They blend professionalism with warmth
and kindness, showing genuine care for each resident. This compassionate approach has greatly eased my father's transition and brought us comfort.
A special thanks goes to the home manager for her outstanding support during the move. She ensured everything went smoothly and addressed our concerns with care, reflecting the high quality of leadership and care at Broomy Hill.
The contrast between his previous home and this one is striking. The staff's attention to detail and the excellent facilities have significantly improved his quality of life.
Broomy Hill is a wonderful place and we're grateful to have found such a caring environment for my father.

Reply from Julie Hamill, Home Manager at Broomy Hill Nursing Home

Thank you, Claire, for such kind words, it's been our utmost pleasure to welcome your dad to Broomy Hill. Thank you for taking the time to give feedback to the staff which I will gratefully share.

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Overall Experience  Overall Experience 4.0 out of 5

When my sister was first admitted to Broomy Hill Nursing Home with end-stage dementia, I was very apprehensive in giving over the total care of someone I love to total strangers. From day one, I was given reassurance that my sister's every need would be provided for and that I could visit or phone any
time. While my sister's condition can change, I can always ask questions to find out how this is being managed. When visiting, I have never experienced anything other than kindness and patience to my sister and support for which I am very grateful to myself! Words cannot express how grateful I feel to everyone at Broomy Hill.

Reply from Julie Hamill, Home Manager at Broomy Hill Nursing Home

We are very grateful for your kind words, we pride ourselves on the care we provide to your sister. I will ensure the team hear your kind words, many thanks.

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Overall Experience  Overall Experience 5.0 out of 5

Broomy Hill Day Care and respite had been life-changing for my mum. Suffering from dementia and having other health difficulties means she needs understanding and patience. Two members of staff in particular and the team always make Mum so welcome and I feel like they genuinely care for her and me!
It was Mum's birthday recently and they made her feel so special. They signed her card, from your Broomy Hill family. Well, quite frankly we do feel like part of the family when we go there. The warm, welcoming and caring Broomy Hill family. Nothing was too much trouble when she stayed for respite and Mum's room was clean, warm and comfortable with a nice garden view. Mum enjoyed her time so much she is looking forward to going back again!

Reply from Amy Clay, Day Care Manager at Broomy Hill Nursing Home

Thank you so much for this review, we love having mum and its a pleasure we can make a difference for you both!

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Overall Experience  Overall Experience 5.0 out of 5

Always pleased to see you whatever time of the day we turn up. Friendly staff are always happy to help and they work so hard.
Thank you to everyone for your hard work in difficult circumstances, looking after our family, thank you.

Reply from Nicola Oldham, Home Manager at Broomy Hill Nursing Home

Thank you so much for taking the time to complete a review. It has been a pleasure taking care of your father. He will be missed by us all. Your kind words and appreciation will be passed on to the team.

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Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident for 18 months before she passed away in January 2024.
I can't recommend enough.
The care staff are excellent. The team is consistent with little changes to the staffing. My mum saw the same people every day which is very comforting and was less confusing for her.
The food was
lovely and cooked every day on the premises.
The rooms are modern and inviting.
I knew all the staff, including the cook, and they knew me.
I was so happy she was there.
Thank you Broomy Hill.

Reply from Nicola Oldham, Home Manager at Broomy Hill Nursing Home

Thank you so much for taking time to write a review. I will feed back your appreciation and lovely comments to all of the staff. Your mum will be truly missed at Broomy Hill. Kindest regards

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Overall Experience  Overall Experience 4.0 out of 5

The staff are very caring and helpful.
I am always informed when necessary.

Reply from Nicola Oldham, Home Manager at Broomy Hill Nursing Home

Thank you for spending time to write a review; it is very much appreciated. I will ensure your kind words are passed on to the staff.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has been attending the daycare centre since October. Every time I collect her, she is in such high spirits saying how lovely everyone is there. She is also clearly being well-stimulated as she is more observant and doing some of her old habits like making sentences based on letters on registration
plates. This may sound simple but for a few years now, Mum hasn’t engaged in this sort of fun thing and it makes us both smile.
Mum has also sung to me on the way home, music is important to Mum and the staff have been really thoughtful about the music she would like and want to sing along with.
I just can’t fault the care, thoughtfulness and commitment that I have seen, so far, from the staff and look forward to increasing Mums time there.

Reply from Amy Clay, Day Care Manager at Broomy Hill Nursing Home

Thank you so much for your kind words, it's been a pleasure having your mum attend our Day Service. It's great to know we are making a positive impact and look forward to continuing to do so.

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Overall Experience  Overall Experience 5.0 out of 5

My beloved husband passed away at Broomy Hill late last month after being part of the Broomy Hill family for 8 years. I will never be able to fully thank all the staff for their professional care, compassion and love for him during his time with them. Nothing was ever too much trouble, he was treated
like a family member and afforded every act of compassion right up to the end. I stayed with him in the home for the last ten days of his life and their empathy, professionalism and love were extended to me as well and this applied to all the staff, management, nursing, cleaners and catering. They all, without exception, took me under their wing and made a deeply distressing time bearable. Thank you Broomy Hill, you are an amazing group of people. I'll never be able to repay you for everything you did for him.

Reply from Nicola Oldham, Home Manager at Broomy Hill Nursing Home

Thank you so much for your kind words. I will pass your feedback on to the team. Your husband will never be forgotten by us here at Broomy.

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Current Review Score: 9.7 (9.737)

Overview of Review Score

The Review Score of 9.7 (9.737) out of 10 for Broomy Hill Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.737 for Broomy Hill Nursing Home is calculated as follows: ( (185 Excellents x 5) + (59 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 247 Ratings = 4.737

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Broomy Hill Nursing Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 May 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

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Meet the Team (7)

Julie

Julie Hamill

Job Title: Manager

Joined: 2023

With over 25 years of experience as a qualified general nurse, my career began as a district nurse, followed by advanced practice roles. I have worked in GP surgeries and urgent care centres before transitioning into care home management.


Originally from Liverpool, I moved away when my daughter left for university, although my heart remains connected to my beloved city. Four years ago, my husband and I, along with our two dogs, decided to settle in Hereford after years of living a nomadic lifestyle. We now enjoy a more rooted life, cherishing the time spent with our two grandchildren, who keep us active and youthful.


My passion lies in providing quality care for older adults, especially those living with dementia. I find great fulfilment in stepping away from the desk and working directly alongside my dedicated team.


Since joining Ashberry in August 2023, I have felt immensely proud to be part of this exceptional team. I am excited about the future and look forward to leading Broomy Hill towards continued excellence in care.

Annie

Annie

Job Title: Clinical Lead

Having worked for several years in similar roles, my knowledge and experience helps to guide families through what can be a very difficult time in their lives. I’m very passionate about nursing and always strive to provide exceptional standards of care in the safest of environments.


I really enjoy my role, helping residents in their day-to-day living. The home is very friendly and we ensure everyone feels like they are home-from-home and living with one big happy family.

Christine

Christine

Job Title: Team Leader

Joined: 2001

I have worked for Ashberry for 21 years and have 28 years’ experience in residential and nursing care. During my time with Ashberry I have worked my way from Care Assistant to Deputy Manager at our sister home Holmer Court. My role currently at Broomy Hill is Team Leader, I love being able to give the best quality care to our residents here.

Elina

Elina

Job Title: Nurse

With 13 years experience as a nurse I was excited to join the team at Broomy Hill. I enjoy improving the quality of life for our residents and think of them like my family.

Megan

Megan

Job Title: Care Assistant

Joined: 2021

I am new to the team here at Broomy Hill and currently studying my Level 4 in Health and Social Care with aspirations to become a nurse one day. It is a friendly and welcoming environment here and I enjoy being part of the resident's lives and part of the Broomy Hill family.

George

George

Job Title: Care Assistant

Every day, I'm honoured to provide hands-on support and companionship to our residents. Whether it's helping with daily tasks or simply sharing a smile, I'm dedicated to making a positive difference in their lives. Together with our team, we're creating a warm and nurturing environment where everyone feels valued and cared for.

Nandi

Nandi

Job Title: Nurse

Joined: 2020

I've dedicated nearly 15 years to nursing, starting in Zimbabwe before finding my place at Broomy Hill. Each day, I bring compassion to my interactions with residents, finding fulfilment in their smiles and gratitude. To aspiring nurses, I urge you to embrace the rewarding nature of care work and the genuine appreciation from residents. I'm grateful for the opportunity to make a difference here, and I look forward to continuing to enrich lives at Broomy Hill.

Frequently Asked Questions about Broomy Hill Nursing Home

What types of Care is Broomy Hill Nursing Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Permanent Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Broomy Hill Nursing Home have?

There are 40 Single Rooms.

What are the Facilities & Services at Broomy Hill Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Broomy Hill Nursing Home to the centre of Hereford?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Broomy Hill Nursing Home to verify any information. View our terms and conditions. Broomy Hill Nursing Home has an Enhanced Service - more info.