Broomy Hill Nursing Home

My mother has been in Broomy Hill for approximately 6 months. I am exceptionally happy with her residing there. She is so lovingly cared for by a staff that consistently deliver kindness, caring and fun combined with a level of service and professionalism that is above and beyond my expectation levels, which were already set pretty high! I was recommended Broomy Hill Nursing Home by their 'sister' home in Hereford where my father was also really well cared for, I am so pleased that this recommendation was forthcoming. My mother was particularly ill over Christmas and along with this came incredibly high needs and dependency putting pressure on the staff at Broomy Hill, all of which they delivered fantastically and with zero fuss. Knowing my mother is in this type of environment takes so much of the worry out of caring for an elderly family member, something that I am aware so many people struggle with. Thank you, thank you, thank you Broomy Hill.

I'm so grateful Broomy Hill Nursing Home accepted him.

No other words, than perfect. Most caring, nothing too much trouble for all the staff. Whilst there, she was treated with warmth and dignity. They provide a very high standard of care.

I visit my old friend, who is now over 90 years old and who, sadly, has a good deal of memory loss and has been diagnosed with dementia. Despite this, he is happy, well cared for and content to be in his placement. His physical appearance belies his age, confirming the standard of care he receives. His room is tidy, although lacking in homely comforts, as his pictures could be hung, rather than left in his bag. The staff are helpful and responsive to needs, providing a warm environment for all the residents.

I cannot thank the amazing staff enough, for all their excellent care and compassion shown to my mum. Mum seems so settled and happy here. The staff are always cheerful and make our family so welcome when we visit Mum. We can relax knowing Mum is in safe hands.

Our mum has only been at Broomy Hill for a couple of weeks, but so far our experience of this nursing home is very pleasing. Everyone from managers to staff have shown us and mum, great support. Every request has been dealt with and nothing is too much trouble. We feel mum is in professional hands. Wish we had got mum here earlier.

The care provided for my mother in her final weeks of life was outstanding. She said to me on at least two occasions that, I was not to worry, as she was happy at Broomy Hill and everyone was so kind to her. I didn’t feel uncomfortable leaving her after a visit, because, I knew she was happy and so well cared for. The staff were always friendly and welcoming when I visited, nothing was ever too much trouble for them. I cannot praise Broomy Hill highly enough and would recommend it to anyone looking for a care home for their loved one.

I wish to thank the new management team and all their staff for helping my mother settle into her new life at Broomy Hill, under difficult personal circumstances. My mother lost her sight very suddenly last year and with her increasing dementia, gets unsettled very quickly. The staff are helping her to manage what is a great change in her life, with great care and consideration. They keep me well informed and when I visit, Mum is always positive about the care she is given.

Since things have relaxed re covid, it's been lovely to have our visit inside the home either in Dad's room or the day room. The staff are lovely, always kind and respectful. Dad seems settled and content.

Always very welcoming and managed very well through the epidemic.

I have been impressed by how the nurses look after each person with kindness and care, each one having different problems; therefore, they need loving care. I have experienced this for myself, they have a difficult job, and they do it very well.

I have nothing but praise for the wonderful, kind, caring and helpful staff at Broomy Hill. Staff in all roles at every level were helpful, respectful, and considerate. My mother was so well looked after by people who clearly understood her sad and challenging condition. The residents are treated with such dignity.

The care, patience and understanding of the staff were faultless in looking after Mam who was suffering greatly from dementia with Lewy bodies causing her to be abusively angry most of the time. They were kind and sympathetic not only to her but also supportive of the whole family. Thank you all.

I can only complement all members of staff for their excellent standard of care and commitment to all the residents. It feels homely and this is transmitted to the residents.

The general care is good but finding detailed answers to questions difficult.

On arrival, greeted by friendly staff. Always happy to answer any questions you may have. Their attention to mum is good. Overall, the environment is friendly, although décor could do with improving to a little more stimulation for the residents. I am very happy mum is well looked after.

My wife entered Broomy Hill Nursing Home in July 2017 with vascular dementia. She remained until her death in September 2018. This nursing home deals with patients who generally have the most severe problems, and therefore the staff have a more demanding job. They do this with patience and understanding. I have visited over 400 times and have respect for the work they do and gratitude for the care and affection shown to my wife.

My mother has been in Broomy Hill for many years and has always been treated with love and respect. She is kept clean and tidy, all the staff are kind and caring.

My wife has been a resident at Broomy Hill for the past 4+ years. At first she was mobile and able to hold simple conversation. She is now confined to her chair or bed. The care she gets is good now, if not better.

We always visit unannounced. My sister is in clean clothes with her hair brushed. The staff are very kind and efficient. My sister appears to like her food. The home as clean and there is no smell. It is well maintained.