Broomy Hill Nursing Home

43 Breinton Road, Hereford HR4 0JY
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9.7 49 Reviews
  • Broomy Hill Nursing Home, Hereford
Nestled in Hereford, Broomy Hill Nursing Home stands as a fully accessible residence spread across two floors, graced with an inner courtyard that bathes its spaces in natural light.

Staffed by a team of dedicated registered nurses and carers, Broomy Hill specialises in an array of care types, including palliative care, nursing care, daycare services, dementia care, residential care, and pre-bookable respite care.

With a profound commitment to personalised care, the team at Broomy Hill ensures that each resident receives individualised attention tailored to their specific needs and preferences. The overarching ethos of the home revolves around fostering a homely environment that prioritises the dignity, privacy, and overall well-being of all residents.

From comforting palliative care to specialised dementia support, Broomy Hill Nursing Home offers a sanctuary where residents can thrive, supported by a compassionate community dedicated to their comfort and happiness.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1170 – £2383
  • Self-Funded Residential Dementia Care: £1170 – £2383
  • Self-Funded Nursing Care: £1170 – £2383
  • Self-Funded Nursing Dementia Care: £1170 – £2383
  • RESPITE Self-Funded Residential Care: £1400 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1400
  • RESPITE Self-Funded Nursing Care: £1400 – £1400
  • RESPITE Self-Funded Nursing Dementia Care: £1400 – £1400

Our Weekly Fee is based on the choice of bedroom and the personal care needs required. Before admission, a professional team member will assess to understand the support and care your loved one requires within the home. A personalised and tailored care plan will be created and monitored daily using our electronic care system.


Included in Our Weekly Fee:
Home staffed 24 hours a day
Meals (breakfast, lunch & dinner), unlimited snacks and drinks
Accommodation with bed & and bedding, towels, bedroom furniture, chair, curtains, lighting and individually controlled heating
Laundering of bedding, towels, and personal clothing (except dry cleaning)
Unrestricted use of communal areas
Cleaning and decoration of rooms
Maintenance of grounds and gardens
Wi-Fi access
Range of in-house activities and external outings (excluding admission fees, if applicable)
Care and daily assistance in-line with assessment.


Prices quoted are based on permanent residency, per person per week for single occupancy.
Prices are subject to an individual care needs assessment and the type of room and services chosen. Prices correct as of April 2025 but are subject to change.

These prices are only a guideline, please contact Broomy Hill Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Julie Hamill (Manager)

Local Authority / Social Services

Admission Criteria

  • Assessed, private, social service and NHS referrals accepted
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (6)

Visiting

  • Visiting times are flexible 7 days a week and visitors are encouraged to spend quality time with their loved ones. All visitors must sign in and out of the home in the visitors book in reception.

Parking

  • On-site parking is available for your convenience.

Broomy Hill Nursing Home Reviews (49)

Total of 49, showing 41-49
9.7

Broomy Hill Nursing Home has a Review Score of 9.7 (9.737) out of 10, based on 21 reviews in the last 2 years. Over all time Broomy Hill Nursing Home has 49 reviews.

Overall Experience

  • 32
  • 14
  • 3
  • 0
  • 0

Date Published

49
7
14
21
28

Review from David G (Husband of Resident) published on 10 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife entered Broomy Hill Nursing Home in July 2017 with vascular dementia. She remained until her death in September 2018. This nursing home deals with patients who generally have the most severe problems, and therefore the staff have a more demanding job. They do this with patience and understanding.
I have visited over 400 times and have respect for the work they do and gratitude for the care and affection shown to my wife.

Reply from Mandy Fraser, Manager at Broomy Hill Nursing Home

Dear David, Thank you for your very kind words regarding the care that is provided at Broomy Hill Nursing Home. Kind Regards, Manager.

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Review from J S (Son of Resident) published on 1 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been in Broomy Hill for many years and has always been treated with love and respect. She is kept clean and tidy, all the staff are kind and caring.

Reply from Mandy Fraser, Manager at Broomy Hill Nursing Home

Thank you for your very kind comments regarding the care and kindness of the staff that your mother receives whilst at Broomy Hill. I will endeavour to ensure that your compliments are passed on and look forward to your next visit.

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Review from Leonard John F (Husband of Resident) published on 5 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been a resident at Broomy Hill for the past 4+ years. At first she was mobile and able to hold simple conversation. She is now confined to her chair or bed. The care she gets is good now, if not better.

Reply from Mandy Fraser, Manager at Broomy Hill Nursing Home

Thank you for your very kind words, Mr Fisher. It gives us great joy to be able to provide care to your wife and look forward to your next visit. Regards, Mandy.

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Review from Christopher W (Brother of Resident) published on 4 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We always visit unannounced. My sister is in clean clothes with her hair brushed. The staff are very kind and efficient. My sister appears to like her food. The home as clean and there is no smell. It is well maintained.

Reply from Mandy Fraser, Manager at Broomy Hill Nursing Home

I am most grateful for your very kind comments regarding the staff at Broomy Hill Nursing Home and look forward to your next visit, Kind Regards Mandy.

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Review from B B (Friend of Resident) published on 23 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We visit the home once a year as we live in Dorset and Somerset. We are always welcomed and have observed the following:-
- the staff speak to the residents in a friendly and respectful manner.
- the resident we visit is clean, suitably dressed and looks comfortable.
- we have observed a meal time
and the food has been well presented and obviously enjoyed.
- the home looks clean and tidy.
- the staff have been helpful and friendly and have been able to accommodate our requests re. visiting our friend.

Reply from Mandy Fraser, Manager at Broomy Hill Nursing Home

Dear Beverley,


Thank you for your very kind comments regarding your visit to Broomy Hill. I will ensure that these will be passed on to the staff and look forward to your next visit. Kind Regards, Mandy.

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Review from Sarah W (Niece of Resident) published on 22 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very pleased with the care my Aunt receives at Broomy Hill. She has total needs and all of these are very well catered for. The staff are all extremely pleasant and efficient. The monthly newsletters are gratefully received and it is lovely to see the photos of all that is going on. We love the
easy access for visiting.

Reply from Mandy Fraser, Manager at Broomy Hill Nursing Home

Dear Sarah, I am most grateful to you for your kind comments regarding the care received by your Aunt at Broomy Hill. I will ensure that all staff are made aware and look forward to seeing you soon. Kind Regards, Mandy

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Review from Susan S (Daughter-in-law of Resident) published on 19 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Broomy Hill are caring, kind and considerate.
All speak when you arrive.
Mother in law has been in the home for many years and she is treated with kindness, dignity and loving care.

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Review from Sheila H (Wife of Resident) published on 19 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been in Broomy Hill Nursing Home since September 2016 and I have nothing but praise for the staff and management. They are all so helpful on every level and keep me informed. The staff take a personal interest in all the residents. So much so that my husband, who is a good pianist,
but lost the desire to play before he went to Broomy Hill, after only a few weeks and a little encouragement, he started to play again and is still playing now. Thank you, Broomy Hill.

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Review from Leonard John F (Husband of Resident) published on 19 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been a resident at Broomy Hill for just over three years as her condition has deteriorated. The care given increased and she was made more comfortable to suit her needs. I am very satisfied with her care and the condition she lives in.

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Current Review Score: 9.7 (9.737)

Overview of Review Score

The Review Score of 9.7 (9.737) out of 10 for Broomy Hill Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.737 for Broomy Hill Nursing Home is calculated as follows: ( (185 Excellents x 5) + (59 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 247 Ratings = 4.737

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Broomy Hill Nursing Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 May 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

Meet the Team (7)

Julie

Julie Hamill

Job Title: Manager

Joined: 2023

With over 25 years of experience as a qualified general nurse, my career began as a district nurse, followed by advanced practice roles. I have worked in GP surgeries and urgent care centres before transitioning into care home management.


Originally from Liverpool, I moved away when my daughter left for university, although my heart remains connected to my beloved city. Four years ago, my husband and I, along with our two dogs, decided to settle in Hereford after years of living a nomadic lifestyle. We now enjoy a more rooted life, cherishing the time spent with our two grandchildren, who keep us active and youthful.


My passion lies in providing quality care for older adults, especially those living with dementia. I find great fulfilment in stepping away from the desk and working directly alongside my dedicated team.


Since joining Ashberry in August 2023, I have felt immensely proud to be part of this exceptional team. I am excited about the future and look forward to leading Broomy Hill towards continued excellence in care.

Annie

Annie

Job Title: Clinical Lead

Having worked for several years in similar roles, my knowledge and experience helps to guide families through what can be a very difficult time in their lives. I’m very passionate about nursing and always strive to provide exceptional standards of care in the safest of environments.


I really enjoy my role, helping residents in their day-to-day living. The home is very friendly and we ensure everyone feels like they are home-from-home and living with one big happy family.

Christine

Christine

Job Title: Team Leader

Joined: 2001

I have worked for Ashberry for 21 years and have 28 years’ experience in residential and nursing care. During my time with Ashberry I have worked my way from Care Assistant to Deputy Manager at our sister home Holmer Court. My role currently at Broomy Hill is Team Leader, I love being able to give the best quality care to our residents here.

Elina

Elina

Job Title: Nurse

With 13 years experience as a nurse I was excited to join the team at Broomy Hill. I enjoy improving the quality of life for our residents and think of them like my family.

Megan

Megan

Job Title: Care Assistant

Joined: 2021

I am new to the team here at Broomy Hill and currently studying my Level 4 in Health and Social Care with aspirations to become a nurse one day. It is a friendly and welcoming environment here and I enjoy being part of the resident's lives and part of the Broomy Hill family.

George

George

Job Title: Care Assistant

Every day, I'm honoured to provide hands-on support and companionship to our residents. Whether it's helping with daily tasks or simply sharing a smile, I'm dedicated to making a positive difference in their lives. Together with our team, we're creating a warm and nurturing environment where everyone feels valued and cared for.

Nandi

Nandi

Job Title: Nurse

Joined: 2020

I've dedicated nearly 15 years to nursing, starting in Zimbabwe before finding my place at Broomy Hill. Each day, I bring compassion to my interactions with residents, finding fulfilment in their smiles and gratitude. To aspiring nurses, I urge you to embrace the rewarding nature of care work and the genuine appreciation from residents. I'm grateful for the opportunity to make a difference here, and I look forward to continuing to enrich lives at Broomy Hill.

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