
I have nothing but praise for the wonderful, kind, caring and helpful staff at Broomy Hill.Patricia M(Daughter of Resident/Service User)

She is so lovingly cared for by a staff that consistently deliver kindness, caring and funJulian H(Son of Resident/Service User)

I can't recommend enough. The care staff are excellent. The team is consistentShaunagh G(Daughter of Resident/Service User)

I have nothing but praise for the wonderful, kind, caring and helpful staff at Broomy Hill.Patricia M(Daughter of Resident/Service User)

She is so lovingly cared for by a staff that consistently deliver kindness, caring and funJulian H(Son of Resident/Service User)

I can't recommend enough. The care staff are excellent. The team is consistentShaunagh G(Daughter of Resident/Service User)

Set in the heart of Hereford, Broomy Hill Nursing Home is a welcoming, fully accessible two-floor residence, featuring a bright inner courtyard that fills communal spaces with natural light. The home provides high-quality residential, nursing, palliative and specialist dementia care, alongside respite stays.
Staffed by a team of dedicated registered nurses and carers, Broomy Hill is committed to delivering personalised, person-centred care. Each resident receives support tailored to their individual needs,...
Care Provided by Broomy Hill Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our weekly fee is based on the choice of bedroom and the personal care needs required. Before admission, a professional team member will assess to understand the support and care your loved one requires within the home. A personalised and tailored care plan will be created and monitored daily using our electronic care system.
Home staffed 24 hours a day Meals (breakfast, lunch & dinner), unlimited snacks and drinks Accommodation with bed & and bedding, towels, bedroom furniture, chair, curtains, lighting and individually controlled heating, Laundering of bedding, towels, and personal clothing (except dry cleaning) Unrestricted use of communal areas Cleaning and decoration of rooms Maintenance of grounds and gardens Wi-Fi access Range of in-house activities and external outings (excluding admission fees, if applicable) Care and daily assistance in line with assessment.
Prices quoted are based on permanent residency, per person per week for single occupancy. Prices are subject to an individual care needs assessment and the type of room and services chosen.
Prices correct as of January 2026 but are subject to change. (these prices are only a guideline, please contact our home to find out the exact price for your requirements)
The price(s) shown are provided by the care home. Contact Broomy Hill Nursing Home for full pricing details and T&Cs.
Contact Broomy Hill Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Ashberry Healthcare Ltd
- Private Owned
Person in charge
- Julie Hamill (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2022
- Number of floors: 2
Room Information
- Single Rooms (40)
- Single Rooms with ensuite Wet Room (6)
Visiting
- Visiting times are flexible 7 days a week and visitors are encouraged to spend quality time with their loved ones. All visitors must sign in and out of the home in the visitors book in reception.
Parking
- On-site parking is available for your convenience.
Broomy Hill Nursing Home Reviews (65)
Broomy Hill Nursing Home has a Review Score of 9.7 (9.733) out of 10, based on 31 reviews in the last 2 years.
Over all time Broomy Hill Nursing Home has 65 reviews.
This is the perfect home for my wife and partner of over 60 years. The staff are very friendly and provide a truly relaxing environment. My wife has developed a close relationship with the staff and helps them in the kitchen and garden. She enjoys complete freedom within the home which is a much safer place than our own home. Thanks to all the staff.
Thank you so much for your wonderful review, it is our pleasure and honour to take care of your wife. We appreciate you taking the time to share your feedback, i will share your kind words with the staff . Thanks Ju
My mother-in-law has been at Broomy Hill for approximately 2 years, her care has been great and our family has seen a much improved condition. Having come to Broomy from another "care" home, which allowed a broken hip and ungradable pressure sore to go untreated! My mother-in-law is a wonderful lady who is finally getting the care she deserves. The staff are very engaging and every aspect of her care, dignity, health, and wealth of experience is catered for. We got my mother-in-law a special postural pressure relief tilt-in-space chair, some of the chairs don't give postural support for the residents. Communal areas could be more homely with nicer furnishings and pictures. Activities displayed on the noticeboard, regular engagement activities such as making, painting and singers coming in, also activities like summer fair, basic engagement such as balloons is very good for hand-eye coordination. Some resident rooms are nicer than others some quite small and basic. Limited road parking.
Hi, Thank you so much for taking the time to provide us with this invaluable feedback, I will share your kind words with the team who take pride in the care they provide. Thanks again.
My experience of Broomy Hill Nursing Home is very positive. Staff try hard to stimulate and remain calm and cheerful in difficult circumstances, and are very accommodating to visitors.
Thank you for taking the time to share your kind words, it is our pleasure to care for your friend. We appreciate your feedback which will be shared with the team. Thank you again.
Very friendly and caring.
Thank you for your kind words, I will share your feedback with the team. Thank you again.
My Mother-In-Law has been living in Broomy Hill Nursing Home for nearly 2 years. She settled in very quickly and I am very happy with her care. When I visit I am always greeted by happy smiling staff and if I have any concerns I always feel able to chat with staff.
Thank you for the kind words, i will share this feedback with the team. I am pleased you feel able to raise any concerns with the team. Thanks again.
Apart from doing an excellent job of caring, the staff are always courteous and kind to the residents and often go out of their way to befriend their charges and make this place truly feel like home.
Thank you for taking the time to give such valuable and positive feedback, the staff take pride in creating a warm friendly home. I will share this feedback with the team, thank you again, Julie.
I could not recommend a better nursing home to look after your loved one.
Many thanks for taking the time to share such kind words, it has been our pleasure and honour to support your father and yourselves through this difficult year. The team pride themselves in the care they deliver and will be happy to hear your comments, your dad was loved by all here at Broomy.
I would just like to say a massive thank you to everyone at Broomy Hill Nursing Home for the exceptional care they have provided my father since he arrived in July. A special mention must go to the care home manager, as a family, we were very nervous about our father's transition from his previous home in Wales but she made the move seamless and her support throughout was outstanding and the quality of care compared to his previous home had blown me away. Thank you once again.
Many thanks for your kind words, it is a pleasure to be able to support your dad to be closer to home. He has become part of our family here, as have you, we look forward to caring for him for many years.
The staff are truly exceptional. Every member of the team is professional and skilled and also warm and approachable. It's clear that they genuinely care about the residents.
The home manager gave us outstanding support during the move. She went above and beyond to ensure that everything went smoothly and that all of our concerns were addressed. Her dedication and commitment are reflected in the excellent standard of care provided at Broomy Hill.
Broomy Hill is a truly wonderful place and we are so thankful to have found such a caring and supportive environment for my father-in-law. The team here has our deepest gratitude for their excellent care, professionalism and kindness. We can't recommend Broomy Hill highly enough to anyone looking for exceptional care for their loved ones.
Thank you, Stuart, for taking the time to submit such kind words and feedback to the staff. It has been my and the team's pleasure to assist your family in being closer together.
The staff at Broomy Hill are truly exceptional. They blend professionalism with warmth and kindness, showing genuine care for each resident. This compassionate approach has greatly eased my father's transition and brought us comfort.
A special thanks goes to the home manager for her outstanding support during the move. She ensured everything went smoothly and addressed our concerns with care, reflecting the high quality of leadership and care at Broomy Hill.
The contrast between his previous home and this one is striking. The staff's attention to detail and the excellent facilities have significantly improved his quality of life.
Broomy Hill is a wonderful place and we're grateful to have found such a caring environment for my father.
Thank you, Claire, for such kind words, it's been our utmost pleasure to welcome your dad to Broomy Hill. Thank you for taking the time to give feedback to the staff which I will gratefully share.
When my sister was first admitted to Broomy Hill Nursing Home with end-stage dementia, I was very apprehensive in giving over the total care of someone I love to total strangers. From day one, I was given reassurance that my sister's every need would be provided for and that I could visit or phone any time. While my sister's condition can change, I can always ask questions to find out how this is being managed. When visiting, I have never experienced anything other than kindness and patience to my sister and support for which I am very grateful to myself! Words cannot express how grateful I feel to everyone at Broomy Hill.
We are very grateful for your kind words, we pride ourselves on the care we provide to your sister. I will ensure the team hear your kind words, many thanks.
Broomy Hill Day Care and respite had been life-changing for my mum. Suffering from dementia and having other health difficulties means she needs understanding and patience. Two members of staff in particular and the team always make Mum so welcome and I feel like they genuinely care for her and me! It was Mum's birthday recently and they made her feel so special. They signed her card, from your Broomy Hill family. Well, quite frankly we do feel like part of the family when we go there. The warm, welcoming and caring Broomy Hill family. Nothing was too much trouble when she stayed for respite and Mum's room was clean, warm and comfortable with a nice garden view. Mum enjoyed her time so much she is looking forward to going back again!
Thank you so much for this review, we love having mum and its a pleasure we can make a difference for you both!
Thank you to everyone for your hard work in difficult circumstances, looking after our family, thank you.
Thank you so much for taking the time to complete a review. It has been a pleasure taking care of your father. He will be missed by us all. Your kind words and appreciation will be passed on to the team.
I can't recommend enough.
The care staff are excellent. The team is consistent with little changes to the staffing. My mum saw the same people every day which is very comforting and was less confusing for her.
The food was lovely and cooked every day on the premises.
The rooms are modern and inviting.
I knew all the staff, including the cook, and they knew me.
I was so happy she was there.
Thank you Broomy Hill.
Thank you so much for taking time to write a review. I will feed back your appreciation and lovely comments to all of the staff. Your mum will be truly missed at Broomy Hill. Kindest regards
I am always informed when necessary.
Thank you for spending time to write a review; it is very much appreciated. I will ensure your kind words are passed on to the staff.
Mum has also sung to me on the way home, music is important to Mum and the staff have been really thoughtful about the music she would like and want to sing along with.
I just can’t fault the care, thoughtfulness and commitment that I have seen, so far, from the staff and look forward to increasing Mums time there.
Thank you so much for your kind words, it's been a pleasure having your mum attend our Day Service. It's great to know we are making a positive impact and look forward to continuing to do so.
My beloved husband passed away at Broomy Hill late last month after being part of the Broomy Hill family for 8 years. I will never be able to fully thank all the staff for their professional care, compassion and love for him during his time with them. Nothing was ever too much trouble, he was treated like a family member and afforded every act of compassion right up to the end. I stayed with him in the home for the last ten days of his life and their empathy, professionalism and love were extended to me as well and this applied to all the staff, management, nursing, cleaners and catering. They all, without exception, took me under their wing and made a deeply distressing time bearable. Thank you Broomy Hill, you are an amazing group of people. I'll never be able to repay you for everything you did for him.
Thank you so much for your kind words. I will pass your feedback on to the team. Your husband will never be forgotten by us here at Broomy.
My husband was discharged from a long hospital stay into a discharge to assess bed at Broomy Hill. He had been bedbound for some time and needed to be hoisted upon his arrival. Within days, the dedicated nursing staff had him out of bed and mobilised independently. My husband displays challenging behaviour and this is handled with care and dignity by the staff. I would particularly commend the clinical lead, who has recognised that sometimes relatives also need guidance, reassurance and practical advice in order to make the best-informed decisions for their loved ones. She has co-operated with the mental health team to determine the best way forward for my husband's welfare and for this I am most grateful.
Thank you for taking time to complete this review. It is a great pleasure to be supporting your husband. I will pass your kind words and appreciation on to the team.
Broomy Hill looked after my dad for a short period before his death. He was so well looked after. I shall be forever grateful he had a peaceful end to his life.
Thank you so much for taking the time to write a review. I will pass on your comments to the team. It was our pleasure to care for Dad.
My siblings and I have constantly been surprised at the depth of genuine care, love and tenderness the staff have shown for our mum since she arrived at Broomy Hill in October 2022. After suffering a life changing stroke, her care really is in the best possible hands. Staff are attentive, knowledgeable and caring. There's always a positive and friendly atmosphere, despite sometimes challenging circumstances! The newly refurbished day/dining rooms are particularly lovely too. We cannot praise all the staff and the manager enough.
Thank you so much for your kind words and taking time to complete this review. I will pass on your appreciation to the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 May 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 04 August 2026We are welcoming new residents on both a permanent and short-term basis. A range of bedroom types are available.
News (24) & Events (0)
- 26 Jun 2026
At Ashberry Healthcare, we believe that life in our homes should feel connected, purposeful and rooted in the communities around us. This year, we are proud to be building closer...
- 26 Jun 2026
Good food is far more than fuel. For elderly residents in care, a thoughtfully prepared meal can spark a memory, brighten a morning and turn a quiet afternoon into a...
- 26 Jun 2026
Broomy Hill Nursing Home has proudly named Herefordshire Mind as its Charity of the Year, as part of a wider initiative from Ashberry Healthcare, and the response from everyone connected...
There are no upcoming events for Broomy Hill Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Broomy Hill Nursing Home.
Accreditations
There are no accreditations posted yet for Broomy Hill Nursing Home.
Meet the Team (5)

With over 25 years of experience as a qualified general nurse, my career began as a district nurse, followed by advanced practice roles. I have worked in GP surgeries and urgent care centres before transitioning into care home management.
Originally from Liverpool, I moved away when my daughter left for university, although my heart remains connected to my beloved city. Four years ago, my husband and I, along with our two dogs, decided to settle in Hereford after years of living a nomadic lifestyle. We now enjoy a more rooted life, cherishing the time spent with our two grandchildren, who keep us active and youthful.
My passion lies in providing quality care for older adults, especially those living with dementia. I find great fulfilment in stepping away from the desk and working directly alongside my dedicated team.
Since joining Ashberry in August 2023, I have felt immensely proud to be part of this exceptional team. I am excited about the future and look forward to leading Broomy Hill towards continued excellence in care.

I have worked for Ashberry for 21 years and have 28 years’ experience in residential and nursing care. During my time with Ashberry I have worked my way from Care Assistant to Deputy Manager at our sister home Holmer Court. My role currently at Broomy Hill is Team Leader, I love being able to give the best quality care to our residents here.

With 13 years experience as a nurse I was excited to join the team at Broomy Hill. I enjoy improving the quality of life for our residents and think of them like my family.

I am new to the team here at Broomy Hill and currently studying my Level 4 in Health and Social Care with aspirations to become a nurse one day. It is a friendly and welcoming environment here and I enjoy being part of the resident's lives and part of the Broomy Hill family.

Every day, I'm honoured to provide hands-on support and companionship to our residents. Whether it's helping with daily tasks or simply sharing a smile, I'm dedicated to making a positive difference in their lives. Together with our team, we're creating a warm and nurturing environment where everyone feels valued and cared for.
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