Parkside Nursing Home, Banstead, Surrey
Parkside Nursing Home, Banstead, Surrey
Parkside Nursing Home, Banstead, Surrey

Parkside Nursing Home is situated in a pleasant residential area of Banstead, close to community life but with scenic and pleasing surroundings.

Care plans are set up with a focus on making a long-term and positive difference, maximising independence and incorporating innovative nursing techniques.

Relatives are made to feel welcome upon visiting, with a person-centred approach that takes on board the perspective of all involved.

Parkside Nursing Home has a wide variety of rooms of different types and sizes, available with on suite showers. Secured Courtyard garden - conservatories with raised flower beds adds to the beauty and security of the home.

Owners are proud of their Vibrant Assisted Living studios with registered nursing care.

Group: Abbey Total Care Group Ltd

Person in charge: Mary Ross (Manager)

Local Authority / Social Services: Surrey County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 34 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Parkinson's Disease • Stroke

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Tagalog

Single Rooms: 32

Shared Rooms: 1

Rooms with ensuite WC: 20

Weekly Charges Guide: Nursing Care Single £894 – £1094 (These prices are only a guideline, please contact Parkside Nursing Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

Latest Care Quality Commission* Report on Parkside Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.5 Parkside Nursing Home has a Review Score of 7.5 (7.492)

The Review Score of 7.5 (maximum of 10) for Parkside Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Parkside Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.345 for Parkside Nursing Home is calculated as follows: ( (42 Excellents x 5) + (30 Goods x 4) + (11 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 84 Ratings = 4.345

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.147 Points relating to the number of positive Reviews for Parkside Nursing Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 6.8 positive Reviews (34 registered maximum number of service users ÷ 5). 1 Reviews ÷ 6.8 Target = 0.147

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    2
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Parkside Nursing Home?

  • Extremely LIKELY
    6
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Parkside Nursing Home

  • Daughter of Resident/Service User
    3
  • Husband of Resident/Service User
    2
  • Son of Resident/Service User
    1
  • Son-in-law of Resident/Service User
    1

From the moment the manager accepted my mother to Parkside myself and my family found a whole group of the most wonderful caring people in a happy home, headed by the manager.
Nothing was too much trouble. The kindness and respect shown to my mother and thoughtfulness shown to my family got us through a nightmare.
Thanks seems so inadequate.
I can recommend this home without reservation.
Thank you to all the staff from the manager to the cleaner. God bless you all. Without you, Mum's end would have been so difficult.

How likely would you be to recommend Parkside Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We were impressed with the team at Parkside from day one - we were met and greeted by name when being shown around the property as we contemplated bringing our dad here. We visited more than once in the lead up and the same was true each time we came. The Matron leads the team well and by example. She is attentive and involved - which was always appreciated. The team around her are incredibly personable and both engaging with and interested in each guest. They also make the same effort with their families which we appreciated greatly. Standards of care we found to be very good and we would happily recommend it to others as it all felt genuine. In terms of things for potential improvements - well - perhaps some more could be spent on redecorating some areas and replacing some furniture but then it would cost rather more per week. Personally, I feel they have invested in and maintained the most important thing - the standard of care.

How likely would you be to recommend Parkside Nursing Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I find it very reassuring that my mother is cared for by such thoughtful and kind people. My mother is a very anxious person and everything is done to help her feel more relaxed and every effort is made to involve my mother in activities organised at the nursing home. The nursing home has given my mother back to me I can enjoy visiting without any of the responsibility and allows us to make the most of what time she may have left. Many many thanks.

How likely would you be to recommend Parkside Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I visit Parkside every day to accompany my wife, feeding her lunch (& also having my lunch which I purchase). After lunch I take her to her room, clean her teeth, and if it is fine sometimes take her into the garden for an hour. After this she is taken to the toilet and then seated in her easy chair in the Living Room (I have a chair next to hers). We sit together throughout the afternoon. She has cake and a drink around 3.00pm and then has her evening meal at 5.00pm which I serve to her. The staff will later take her to her room and put her into bed for the night. Almost all the staff who work as Carers do a fine job, showing concern for the residents and ensuring that they are comfortable, clean and regularly toileted. I know all of them personally and call them by their Christian names; they also call me by mine. I am very glad that we found this residential home where my wife is well cared for. I leave Parkside after my wife has finished her supper, around 6.00 - 6.15pm.

How likely would you be to recommend Parkside Nursing Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My overall experience of the home and staff is one of great satisfaction, with quality of care to the residents and to visitors alike. Cleanliness has not been an issue in the time period that I have been visiting in regard to any aspect of residents or premises. The food standard is exceptional, especially when special celebration days are held. The staff are very kind and well mannered and importantly are always busy but fully aware when a resident requires assistance. Entertainment is well thought and suitable for most residents and again importantly the duration of the activity is judged well.

How likely would you be to recommend Parkside Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The home provides a good standard of care and have, in the majority, patient and caring staff. The only area where I believe some improvement could be made is in attention to detail over drug administration and record keeping.

How likely would you be to recommend Parkside Nursing Home? Likely

Average Rating: 

 3.3 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Poor

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Good

My wife was taken into Parkside in July 2015. She had many problems. She was immobile and incontinent. She was a diabetic and was on medicine (for more than 20 years) relating to her difficult mental state. Today she is a new woman. No diabetic problems. No psychiatric issues and no psychotic drugs. She is now mobile with the support of a frame and takes responsibility for her toilet needs. This change occurred from the constant daily monitoring by the nursing staff of her condition. They ensured that all her nursing/medical requirements were always acted on with great efficiency. This was complemented by some truly helpful care staff who look after her every need. They were always on hand instantly to support, cajole and create a rapport with my wife. The cleanliness of the nursing home is excellent. The food is of a high standard. Overall this is an excellent nursing home. My wife is extremely happy there. She continues to enjoy the tremendous support that is offered.

How likely would you be to recommend Parkside Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

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